how to use technology to be a forward-looking agile marketer

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© ThinkVine. All Rights Reserved. How to Use Technology to Be a Forwardlooking, Agile Marketer Mark Ba7aglia, CEO

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Page 1: How to Use Technology to Be a Forward-Looking Agile Marketer

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How  to  Use  Technology  to  Be  a  Forward-­‐looking,  Agile  Marketer  

Mark  Ba7aglia,  CEO  

Page 2: How to Use Technology to Be a Forward-Looking Agile Marketer

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CMO

Page 3: How to Use Technology to Be a Forward-Looking Agile Marketer

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Chief

MARKETING Officer

Page 4: How to Use Technology to Be a Forward-Looking Agile Marketer

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Chief

COMMUNICATIONS Officer

Page 5: How to Use Technology to Be a Forward-Looking Agile Marketer

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Chief

CUSTOMER Officer

Page 6: How to Use Technology to Be a Forward-Looking Agile Marketer

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Chief

ANALYTICS Officer

Page 7: How to Use Technology to Be a Forward-Looking Agile Marketer

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Chief

GROWTH Officer

Page 8: How to Use Technology to Be a Forward-Looking Agile Marketer

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CGO

Page 9: How to Use Technology to Be a Forward-Looking Agile Marketer

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Consumers are more diverse.

Page 10: How to Use Technology to Be a Forward-Looking Agile Marketer

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People consume media and purchase

products in many different ways.

Page 11: How to Use Technology to Be a Forward-Looking Agile Marketer

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There is no one, simple “path-to-purchase.”

Page 12: How to Use Technology to Be a Forward-Looking Agile Marketer

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Consumers are bombarded with

marketing messages.

Page 13: How to Use Technology to Be a Forward-Looking Agile Marketer

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Marketers have many options of where, when and how much to spend.

Page 14: How to Use Technology to Be a Forward-Looking Agile Marketer

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Marketers are being held

accountable based on sales and ROI.

Page 15: How to Use Technology to Be a Forward-Looking Agile Marketer

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The pace of change is accelerating.

Page 16: How to Use Technology to Be a Forward-Looking Agile Marketer

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What’s a

CGO to do?

Page 17: How to Use Technology to Be a Forward-Looking Agile Marketer

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It all starts with your customer.

Page 18: How to Use Technology to Be a Forward-Looking Agile Marketer

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The cadence of marketing must match

the just-in-time cadence of consumers.

- Joel Rubinson

Page 19: How to Use Technology to Be a Forward-Looking Agile Marketer

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To win, you must use data, analytics and technology in new ways.

Page 20: How to Use Technology to Be a Forward-Looking Agile Marketer

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•  Chief  Martec  Technology  Landscape  here  

Page 21: How to Use Technology to Be a Forward-Looking Agile Marketer

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What about planning?

Page 22: How to Use Technology to Be a Forward-Looking Agile Marketer

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Marketing Planning “Cycles”

•  Strategic

•  Annual/Budgeting

•  Mid-course corrections

•  Ad Hoc

Page 23: How to Use Technology to Be a Forward-Looking Agile Marketer

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Strategy must be prediction-led and optimization must move at

near real-time speed.

- Joel Rubinson

Page 24: How to Use Technology to Be a Forward-Looking Agile Marketer

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Today’s planning is designed for comfort, not speed.

In mid-2013, 69% of marketers told

Forrester Research that even annual planning is challenging due to the pace of change.

Page 25: How to Use Technology to Be a Forward-Looking Agile Marketer

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Using data and analytics for execution has become “table stakes.”

The next generation of competitive

advantage is using them for planning.

Page 26: How to Use Technology to Be a Forward-Looking Agile Marketer

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It’s time for

Agile Marketing Planning

Page 27: How to Use Technology to Be a Forward-Looking Agile Marketer

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• A systematic, holistic approach to improve results

• Aligns with business objectives

• Optimizes all marketing (eliminates silos)

•  Is consumer-focused, objective and predictive

• Supports all four planning “cycles”

• Everyone (staff & agencies) can use the software

• Everyone works with the same assumptions

• Everyone gets relevant, timely, actionable info

Agile Marketing Planning

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Page 28: How to Use Technology to Be a Forward-Looking Agile Marketer

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How  Agile  Planning  Can  Help  With  Strategy  

•  Understand  what  drives  your  business.  

•  Decide  which  consumer  groups  to  target  with  your  markeJng  and  what  organizaJon/ecosystem  capabiliJes  you  need  to  execute  the  types  of  markeJng  you  need  to  do  to  drive  sales.  

•  Develop  mulJ-­‐year  sales  forecasts  that  incorporate  markeJng  strategy  and  quanJfy  the  effects  of  markeJng  plan  opJons.  

Page 29: How to Use Technology to Be a Forward-Looking Agile Marketer

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How  Agile  Planning  Can  Help  With  Annual  Planning/BudgeBng  

•  Develop  accurate  one-­‐year  forecasts  and  change  the  dialogue  about  the  “right”  level  of  investment  markeJng.  •  Begin  the  conversaJon  with  objecJve,  reliable  forecasts.  •  If  the  number  gets  “handed  down”  from  Finance,  determine  if  you  have  the  markeJng  budget  needed  to  meet  the  sales  target.  

 •  Once  you  have  the  final  budget,  find  the  mix  that  best  meets  short-­‐  and  long-­‐term  goals.  

•  Share  forecasts  with  other  departments  to  improve  alignment.  

Page 30: How to Use Technology to Be a Forward-Looking Agile Marketer

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How  Agile  Planning  Can  Help  With  Mid-­‐course  CorrecBons  

•  Quickly  analyze  results  versus  plans  and  forecasts  (variance  analysis)  so  you  can  confidently  make  changes.  

•  Discover  emerging  opportuniJes  for  addiJonal  growth.    

•  Forecast  the  effects  of  changes  to  the  plan  using  updated  info.  

Page 31: How to Use Technology to Be a Forward-Looking Agile Marketer

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How  Agile  Planning  Can  Help  With  Ad  Hoc  Planning  

•  Quickly  respond  to  changes  in  external  factors,  compeJJve  markeJng  and  budget  changes.  •  Be  responsive  to  C-­‐Suite  decision  cycles.  

•  Easily  and  objecJvely  quanJfy  the  likely  effect  of  each  idea  on  this  year  and  next.  

•  Respond  to  organizaJonal  changes,  new  research,  etc.,  while  maintaining  historical  perspecJve.  

Page 32: How to Use Technology to Be a Forward-Looking Agile Marketer

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ThinkVine’s  SoluBon  is  “Sim  City  for  CMOs”  

                 

                                     

 

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•  So\ware-­‐based  marketplace  where  simulated  people  consume  media  and  purchase  products  the  way  real  people  do,  plus  expert  Advisory  Services.  •  Includes  all  on  and  offline  markeJng  across  all  consumer  groups.  

•  Anyone  can  quickly  run  opJmizaJons  or  What  Ifs  that  produce  accurate  forecasts  with  the  acJonable  informaJon  needed  to  improve  business  results.  

Sales  Forecasts  “What  If?”  Plans   Simulated  Marketplace  

Page 33: How to Use Technology to Be a Forward-Looking Agile Marketer

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External  Factors   Copy  Quality   Geographies  

Marketers  Can  Pull  Many  Levers  and  Get  MulB-­‐Dimensional  Info  

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TacBcs   Timing   Targets  

Spend   DistribuBon   Price  

Page 34: How to Use Technology to Be a Forward-Looking Agile Marketer

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MORE  ACTIONABLE  Consumer-­‐focused  

More  granular  informaBon  

MORE  ACCURATE  Includes  all  markeBng  Forecasts  within  1-­‐2%  

MORE  AGILE  Any  marketer  anyBme  CollaboraBve  workflow  

ThinkVine  is  Transforming  MarkeBng  Mix  to  Improve  Results  

Page 35: How to Use Technology to Be a Forward-Looking Agile Marketer

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Understand  ROI  of  All  MarkeBng  

IdenBfy  Key  

ObjecBves  

Discover  OpBmal  Budget  Level  

Create                    Plans  

Simulate  &  Forecast  

Execute  &  Evaluate  Results  

You  Get  Agile,  ObjecBve  Analysis,  Planning,  TargeBng  &  ForecasBng  

MarkeBng  OpBmizaBon    via  So_ware-­‐as-­‐a-­‐Service    •  Data  collecJon,  validaJon  and  processing  

•  Custom  marketplace    •  Historical  insights  and  forward-­‐looking  guidance  

•  So\ware  training  •  Unlimited  so\ware  use    •  So\ware  support  •  Ongoing  data  updates  •  Forecast  accuracy  reviews,  updates  if  needed    

•  Ongoing  Advisory  Services  

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Page 36: How to Use Technology to Be a Forward-Looking Agile Marketer

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