how to validate breaking news in social media
DESCRIPTION
How do you validate breaking news in social media? Two cases lead to 10 tips. Speech of Henk van Ess in Istanbul on April 30, 2014.TRANSCRIPT
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Online Journalism & The Issue of Reliability
2 CASES, 10 TIPS
Henk van Ess
IstanbuL, APRIL 30, 2014
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guest lecturer at universities in Europe social media verification specialist
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WHAT?
TWO CASES TEN TIPS
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THE PROBLEM:
TO BEACCURATE AND FAST
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CASE 1
THE POPEAND THEDICTATOR
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5 MINUTES
6 MINUTES
60 MINUTES
2 HOURS
3 HOURS
4 HOURS
How long do you wait before you publish?
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It is MARCH 13, 2013
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“I am your new pope”
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Who are his friends?
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AFTER 5 MINUTES IN SOCIAL MEDIA !well known reporters said….
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THE POPE HAS
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Source: The Guardian
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verified account
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AFTER 6 MINUTES IN SOCIAL MEDIA !reporters and bloggers joined !
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60 minutes later in social media
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Facebook flooded with reposts
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3500 people retweeted itincluding many newspapers
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Supporting articles appeared
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A photo of Videla & the pope!
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5 MINUTES GUARDIAN
6 MINUTES OTHER REPORTERS
60 MINUTES FACEBOOK & NEWSPAPERS
2 HOURS 3500 RETWEETS
3 HOURS NEW SUPPORTING ARTICLES
4 HOURS FIRST PICTURE
When would you publish?
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Online Journalism & The Issue
My advice: Don’t publish at all! Not with these facts.
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Let’s look at some clues once more
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!
Where the sources really that good?
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1. Find the original source
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All tweets lead to… one article
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article from High O’Shaughnessy
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2. Who is talking?
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His background looks ok
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3. Check context
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Not news, but opinion!
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30 HOURS LATER
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4.DON’T GO FOR MASS
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Enough people tweeted it?
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Nonsense can be tweeted by thousands
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Errors can be retweeted by thousands
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5. VERIFY UNKNOWN SOURCES
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Find quotes ABOUT, not FROM
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Quickly (start WITH) checking unknown sources via Google
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6. VERIFY IMAGES
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STEP 1
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STEP 2
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STEP 3
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STEP 4
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STEP 5
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THE ORIGINAL SOURCE: GETTY, 1990
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If you have images try to find the FIRST PUBLICATION
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7. CHECK CLAIMS
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Was the pope in 1990 in Buenos Aires?
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Vatican.va
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Cordoba
>700 km
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Claim doesn’t match bio on Vatican
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8. GOT A PHOTO? ALWAYS THINK: VIDEO!
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9. CHECK IF OTHERS SAY: UNTRUE
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false OR falsely OR fake photo "jorge videla" "jorge bergoglio"
Just go to “Baba” Google
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Or check on words like “hoax” “blunder” “not true”
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There are enough sources who doubt your story
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Conclusion
This story could be debunkeD in TIME, pROBABLY IN 30 MINUTES
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Still, two days later…
March 15
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Sorry, but the sources were good!
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Social media is chaotic, but if you know the tricks, you can use it to your advantage
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CASE 2
THE SECRET PLANE
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It is NOVEMBER 5, 2010
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BOEING IS TESTING THE 787
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SOMEBODY CALLS YOU
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THE PROBLEM
BOEING: WE DON’T COMMENT ON TEST FLIGHTS
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10. USE REAL TIME SERVICES
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LET’S TRY THIS
Search in TWITTER PHOTO’S
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LET’S TRY THIS
Search in TWITTER PHOTO’S
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PICTURES OF NOVEMBER 5, 2010
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FIND REALTIME Photo’s BY SEARCHING FOR KEYWORDS
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“I don’t know if this allowed”
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Who has access to this kind of information?
Next PHOTO: WeatheR RADAR
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He looks like an airplane specialist
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Supports credibility
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Supports credibility
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Another photo from the same person
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Reversed image search
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Not credible, from 2007!
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WE HAVE NO CONFIRMATION AT ALL.
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BUT WE DO HAVE A DEADLINE. NOW WHAT?
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PICTURES OF NOVEMBER 5, 2010
Just one photo left..
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Just one photo left..
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Just one photo left..
LET’S HAVE A LOOK:DID HE PUBLISH OTHER PHOTO’S?
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WE FOUND HIS WORKPLACE (KLM / MARTINAIR)
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Just one photo left..
LET’S CONTACT HIM
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FIRST CONFIRMATION (DUTCH)
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AFTER THAT, WE CALLEDFIVE OTHER PEOPLE FROM THE AIRPORT QUOTING MR KABLAU 3 PEOPLE CONFIRMED
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LET’S WRAP THIS UP
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AND ABOVE ALL
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SOCIAL MEDIA WILL GIVE YOU A LOT OF STRESS & VERIFICATION PROBLEMS !BUT THE SAME MEDIA WILL GIVE YOU A LOT OF WAYS TO VERIFY CLAIMS