how to wow! · how to wow! a discussion on board engagement february 2, 2016 panel members lisa...
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How to Wow!
A Discussion on Board EngagementFebruary 2, 2016
Panel MembersLisa White, Moderator
Chief Compliance Officer, Lifetime Healthcare Companies
Matt WeberVP, Regional Counsel, Kaiser
Quentin PowersCompliance Officer; VP Internal Audit, Compliance and Ethics, Premera
Shari FlowersChief Compliance Officer; VP –Compliance & Ethics, Blue Cross and Blue Shield of Nebraska
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Opportunities to Wow!
InteractiveDiscussion
DefineWow!
Agenda
Opportunities to Wow!Interactive discussion
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Dilbert © Scott Adams. Used by permission of UNIVERSAL UCLICK. All rights reserved
Wow! really looks:
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Confident
Professional
Prepared
Knowledgeable
Personable
Engaged
Define Wow!
Interactive discussion
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Take advantage of every opportunity
Training & Education
Face time - formal or informal
Presentations and written materials
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Define Wow!
Opportunities to Wow!Interactive discussion
Question 1
A.
B.
C.
D.
Audience Responses
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| | E n g a g e m e n t
Don’t just meet with them – engage them!
Regardless of how frequently you connect with your Board, you have to take advantage of every opportunity.
Question 2
A.
B.
C.
D.
Audience Responses
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E d uca t i o n | | E n g a g e m e n t
Take advantage of training and education opportunities to Wow! your Board
Make sure you consider everything from the nature of information you share, to how it’s shared and how you set your expectations for training outcomes. If you handle this correctly, you increase your credibility and create trust between you and the Board.
Question 3
A.
B.
C.
Audience Responses
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E d uca t i on | P l ann i ng |
Take this seriously, provide your Board with the right information!
With all of the changes over the past several years in the regulatory landscape surrounding ethics and compliance, you simply cannot ignore the fact that the Board has specific and critical fiduciary oversight responsibilities.
Question 4
A.
B.
C.
Audience Responses
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| P l a n n i n g |
Once you know the agenda topics, the rest is up to you!
Each time you’re in front of your Board or Committee is another opportunity to build credibility, show mastery of your program, and strengthen trust with the Board.
Question 5
A.
B.
C.
D.
Audience Responses
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| P l a n n i n g | E n g a g e m e n t
The format isn’t the important part!
The content, and your personal preparation, will allow you to Wow! your Board and make your presentations memorable.
Education
Planning
Engagement
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Dilbert © Scott Adams. Used by permission of UNIVERSAL UCLICK. All rights reserved
It’s Your Time to Wow!
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Contact informationLisa White
Matt [email protected]
Quentin [email protected]
Shari [email protected]
Thank you!