how to write a memoranda
TRANSCRIPT
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Memorandum
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Memo is a written communication from one person to
another within the same organization.
To bring up a problem
To solve or suggest solutions to the problems
It may be informative not requiring action such as price
changes, policy changes etc
Most are written to induce some kind of response e.g. Memos
on deadlines may remind you to step up with your work.
It is important that your purpose is clear and what action you
expect.
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Memos
Memo is a shorter form of the word Memorandum
It is a note to help the memory or a record of events, etc, for
future use or records
Can also be described as an informal letter without signature .
However, it has become common practice these days to sign a
memo
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Memo headings usually have fully blocked style.
Memo may not have salutations and complimentary close .
Many organizations have pre printed Memo stationery .
It is important that the memo headings show details of
sender, receiver and reference and date.
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Nature of memos
Memos cover events and developments within the
organisation
Memos contents are meant to be noted
They are generally informatory in nature They are generally of short-term relevance
These are addressed to specific individuals only
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Heading: The heading should take up around 1/8 of thedocument. It is usually a listing of names and agendas.
A typical heading follows this format:
TO: (name and job title of recipient/s)
FROM: (name and job title of sender)
DATE: (including year)
SUBJECT: (one-line description of your subject
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Opening: Start by saying what the memo is about.
A good starting sentence would be This concerns the new
dress code which will be implemented on Monday,
September 1st.
This part should be about three to four lines long on a letter-
sized sheet, or about of the memo.
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Context: This is where you get into detail about your subject.
Use two to four sentences to state the problem and provide
any background information.
Arrange your details in descending order, starting with the most
important.
Together with the task, this should take up about half of your
memos body.
In shorter memos, the context is made clear in the opening so a
second paragraph isnt always necessary.
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Task segment: This is where you make that call for action.
Make sure to connect it sensibly to your context part; if its
about that dress code, the task is to follow it starting Monday.
If you are replying to another memo, give a brief recap of
your task and say what you have done to accomplish it.
A good task statement might go, In response to your
previous request, I have or To minimize costs, you arerequested to
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Closing: After delivering your message, end with a
courteous statement offering your assistance on the task.
It can be something as simple as For questions, please
contact the HR Department at Make it sound formal but
sincere.
The closing and summary parts should take up about 1/8
of your memo
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Summary:
Most memos dont take up more than one page, but ifits
longer, you need a summary segment to wrap it up.
Just give a brief recount of your key points or
recommendations. In an academic setting, you may also
have to include your sources or references.
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Some final tips
Most memos are left-aligned, single-spaced, and have aone-inch margin on all sides.
Keep your paragraphs short. Write out lists in bullets.
Sometimes Re: is used in place of Subject: Both are
appropriate, but most offices have in-house rules regarding
memo formats. Use old office memos as guides.
Avoid bias by listing recipients in alphabetical order.
When sending electronic memos, provide a hard copy for
formality.
Keep a friendly but professional toneyour memo shouldbe somewhere in between a personal note and a full-length
business letter.
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Should be carefully drafted, bearing in mind the 7 Cs of
communication
Underlying principle of adaptation to the reader must befollowed
Ensure that copies reach all concerned well in time so that
there is no communication gap
Sometimes circulars refer to previous communication on thesubject This may make it difficult for the user to follow.
Whenever such a circular is drafted, it should, as far as
possible, be comprehensive in nature Reader should be able
to understand contents without having to refer to theprevious communication.
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Drafting of circulars & memos calls for good
communication skills . All relevant facts and figures
should be covered in an organised manner
Wherever necessary, illustrations and examples should
be given as annexure
Indifferently drafted communication may create
confusion - may necessitate further clarifications being
sought.
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Circular
A written communication addressed to a circle of persons,
customers etc
May cover a notice, advertisement etc
Process of sending circulars is known as circularizing
Circulars are means of sending specific, subject-related
instructions
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Nature of circulars
Circulars contents are expected to be mandatorily
followed
They are in the nature of instructions and guidelines
Are of a permanent nature, of long-term relevance; maybe modified as and when instructions need to be revised
Can be general for the whole organisation, or concerning
a particular department, or for customers only
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Assignment : Tutorial
You work in the offices of Southern Star Insurance Company. The
company has recently redesigned all its stationery ( writing paper,
memo ads, invoices, cards, envelops, etc) and these are to be
issued to all the staff next week.
The company Manager Ms. Zarina Malik has asked you to inform
everyone to use the new materials immediately even if they have
old stationery left over. Old materials can be used as scrap paper.
The memo has to be sent in her name.