how we've designed the biggest intranet in poland
DESCRIPTION
My company has designed the biggest intranet in Poland, the system created for almost 15.000 employees working in very difficult and specific industry. The session will be focused on the UX design process which was as complicated as interesting for us.TRANSCRIPT
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HOW WE’VE DESIGNED PROBABLY THE BIGGEST
INTRANET IN POLAND
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12 subsidiaries
over 26 000 employees
over 15 000 office employees
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General concept
Card sorting
Testing wireframes
Analysis Concept Design Research
Workshops
Benchmark
User stories
Functional specification
Survey
Personas
Strategy Wireframes
Specification
Usability/ eyetracking testing
Design
Audits
Graphical specification
Etnographic studies
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Difficulties with finding interesting informations;
653
Too much content; 119
Too much graphic; 36
Complicated site structure; 256
Complicated depatments naming; 177
Unfriendly layout; 142
Difficult language of the site; 57
Too small font size impade the reading; 137
Too slow page loading; 348
Which of the following problems you encounter using the intranet?
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Difficulties with finding interesting informations;
653
Too much content; 119
Too much graphic; 36
Complicated site structure; 256
Complicated depatments naming; 177
Unfriendly layout; 142
Difficult language of the site; 57
Too small font size impade the reading; 137
Too slow page loading; 348
Which of the following problems you encounter using the intranet?
Finding right information
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Difficulties with finding interesting informations;
653
Too much content; 119
Too much graphic; 36
Complicated site structure; 256
Complicated depatments naming; 177
Unfriendly layout; 142
Difficult language of the site; 57
Too small font size impade the reading; 137
Too slow page loading; 348
Which of the following problems you encounter using the intranet?
Slow loading time
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Difficulties with finding interesting informations;
653
Too much content; 119
Too much graphic; 36
Complicated site structure; 256
Complicated depatments naming; 177
Unfriendly layout; 142
Difficult language of the site; 57
Too small font size impade the reading; 137
Too slow page loading; 348
Which of the following problems you encounter using the intranet?
Complex structure
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39 14 76 47
487
105
611
485
583
991
423
578
The company's news Contacts details (mobile number, e-mail adress)
Organizational structure Templates
never occasionally often
Rate level and type of usage of the different intranet’s functions
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Rate level and type of usage of the different intranet’s functions
News Contacts Org. structure
Templates
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INFORMATION SILOS
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CONTACTS KNOWLEDGE TASKS
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NEW EMPLOYEE
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270 LOCATIONS
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SHAPING THE ORGANIZATION
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HOW TO WRITE?
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25 INTERNAL PR MOVIES 20 SCREENCASTS „MAKING OF” MOVIE
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TAURONET WORKS
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STATISTICS
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OVER 20 000 PROFILES 8 000 EVERYDAY USERS 240 000 DOCUMENTS DOWNLOADED
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LESSONS LEARNED
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UX PERSPECTIVE
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PM, IT, USERS
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RESPONSIBILITY
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PRIORITIZE: CONTACTS AND KNOWLEDGE
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MAKE IT FAST
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INTRANET IS A PROCESS
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KEEP IT OPEN DESIGN RULES
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PHOTOS USED IN THIS PRESENTATION BELONG TO THEIR RESPECTIVE OWNERS. PLEASE DO NOT USE THEM WITHOUT PROPER PERMISSION.