hp data management campaign sales training presented by microage november 3 rd, 2008
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HP Data Management Campaign Sales Training Presented by MicroAge
November 3rd, 2008
© 2006 MicroAge
Agenda
Data Management – Backup & De-duplication
Michael Dandrea, Storage Sales Specialist Hewlett-Packard (Canada)
National Marketing Campaign
Brett Beranek, Marketing Manager, Hartco
Maria Fiore, Business Development Manager, Hartco
Mia Brathwaite, HP Sales Specialist, Hartco
HP HP StorageWorks StorageWorks D2D2500 D2D2500 Backup Backup SystemsSystems
What’s new?• HP StorageWorks D2D2500 Backup System
• Entry-level 1U rack-mount disk-based storage solution for remote offices and smaller IT environments
• Automated, consolidated disk-based backup for up to 6 servers
• 3 TB raw capacity with performance up to 180 GB/hour
• HP Dynamic deduplication• Retain up to 50x more backup on disk for longer
periods of time allowing more efficient storage utilization and faster access to lost or corrupt files
4 April 18, 2023HP Restricted - For HP and Channel Partner Internal Use. May be shared with select customers under NDA.
HP StorageWorks D2D Backup Systems
D2D100 Backup System D2D2500 Backup SystemFor smaller organizations For small organizations
and remote offices
Tower 1U rack-mount
Up to 3 TB raw capacity (2.25 TB usable)
Up to 3 TB raw capacity (2.25 TB usable)
Speeds of up to 50 MB/sec Speeds of up to 50 MB/sec
1x iSCSI interface 2 x iSCSI interfaces
Protects up to 6 servers Protects up to 6 servers
Software RAID 5 Hardware RAID 5
Dynamic deduplication
What’s new?
5 April 18, 2023HP Restricted - For HP and Channel Partner Internal Use. May be shared with select customers under NDA.
New!
HP StorageWorks D2D Backup Systems
Reliable:• Take the manual labor out of backup – works with backup application to
automate daily backup jobs and reduces tape drive and media management issues
• Improve backup efficiency by backing-up multiple servers simultaneously Affordable:• Integrate seamlessly into your existing IT environment to create a D2D2T
backup solution – no hidden upgrade costs• Less than the cost of comparable virtual tape backup solutions• Reduce IT costs associated with managing backupSimple:• Simplify management through backup storage consolidation• Instant access to data for fast restores – Dynamic deduplication on rack-mount
models provides access up to 50x more data• Anywhere, anytime access to device management with browser-based user
interface• Easy to install, manage, and maintain – no IT training required
A family of disk-based backup solutionsfor small and medium businesses and remote/branch offices…
6 April 18, 2023HP Restricted - For HP and Channel Partner Internal Use. May be shared with select customers under NDA.
Customer benefits
HP StorageWorks D2D Backup Systems
GbE GbE
pSCSI
BeforeDistributed backups onto multiple tape
drives attached to each server
AfterAutomated, consolidated disk-based backup and
offload to a physical tape drive
Offload to physical tape for D2D2T – can directly attach HP LTO Ultrium
Tape Drive (may be external or rack-mounted)
iSCSI Simultaneous backup of up to 6 servers
What are they?
Dynamic deduplication – retain up to 50x more backup data on the same disk
9 April 18, 2023HP Restricted - For HP and Channel Partner Internal Use. May be shared with select customers under NDA.
Dynamic deduplicaiton
• Data deduplication compares blocks of data being written to the backup device with data blocks previously stored on the device.
• If duplicate data is found, a pointer is established to the original data, rather than storing the duplicate data sets. This removes, or “deduplicates,” the redundant blocks.
• For normal business data sets, the following deduplication ratio’s might be expected after a period of more than 3 months:
− 20:1 – daily incremental/weekly full backups
− 50:1 – daily full backups
What is it and how does it work?
1st backup
nth backup before deduplication
nth backup afterdeduplication
HP Dynamic deduplication cleverly eliminates duplicate data to reduce the amount of backup data to be stored on disk by up to 50x
10 April 18, 2023HP Restricted - For HP and Channel Partner Internal Use. May be shared with select customers under NDA.
Retention policy•1 week, daily incremental backups (5)•6 months, weekly full backups (25)
Data parameters•Data compression rate = 2:1•Daily change rate = 1% (10% of data in 10% of
files)
Dynamic deduplication example
Data stored normally Data stored with deduplication
1st daily full backup 500 GB 500 GB
1st daily incremental backup 50 GB 5 GB
2nd daily incremental backup 50 GB 5 GB
3rd daily incremental backup 50 GB 5 GB
4th daily incremental backup 50 GB 5 GB
5th daily incremental backup 50 GB 5 GB
2nd weekly full backup 500 GB 25 GB
3rd weekly full backup 500 GB 25 GB
25th weekly full backup 500 GB 25 GB
TOTAL 12,750 GB 1,125 GB
~11:1 reduction in data stored
1.25 TB of disk backup = only two
weeks of data retention normally
<1.25 TB of disk backup = 6 months of data retention with deduplication
Backing up a 1 TB file server
11 April 18, 2023HP Restricted - For HP and Channel Partner Internal Use. May be shared with select customers under NDA.
• Retain up to 50x more backup data on the same disk− Allows longer retention of backup data on disk
− Faster data recovery – data is available on disk for longer periods of time enabling fast recovery of lost or corrupt files from multiple backup points for improved service levels
− More efficient storage utilization – reduces cost per gigabyte for backup
• Deduplication does not increase the capacity of your disk, but it will reduce the capacity of your backup over time
* Actual de-duplication ratio’s depend on the type of data and retention period
Dynamic deduplicaitonWhat are the benefits?
Who needs HP StorageWorks D2D2500 Backup Systems?
Storage trends for SMBs• IT spending is growing faster for
SMBs than for larger enterprise organizations
• Top SMB driver for “planned spending” on additional storage capacity over the next year: Data protection/disaster recovery
• Top SMB storage management challenge: Improving data availability and recovery
• More than 25% of SMB organizations consider backup consolidation a top priority for SAN infrastructure spending
• Top two SMB uses for iSCSI storage: production storage and disk-based backup
13 April 18, 2023HP Restricted - For HP and Channel Partner Internal Use. May be shared with select customers under NDA.
Source: IDC, “U.S. SMB Storage 2006,” March 2006
Disk vs. Tape
14 18 April 2023
• Up to now, the choice has been...
But why choose when you can combine the best of both worlds?
The unique value of HP D2D2500 Backup Systems • Automates the backup process
− No manual labor required for daily backups to disk – especially good for businesses or remote offices with limited IT resources
− Lower risk of human error – backups happen when they should, day in and day out
− Shorter backup window – backs up multiple servers simultaneously
• Makes it easy to restore lost data quickly− Online access to up to 50x more backup data – lost files restored in
minutes, not hours
− Less downtime – improves overall business productivity− Dependable disk-based backup - hardware RAID 5 (D2D2500)
• Consolidates the backup of multiple servers− Single disk-based device – removes the need for multiple direct-attached
backup devices... and the management overhead that goes with them
− Robust disk-to-disk-to-tape (D2D2T) solution – offload to an LTO Ultrium tape drive for offsite storage or long-term archiving, copy to tape can be scheduled automatically
− Browser-based management – monitor your backup device from anywhere at anytime15 April 18, 2023
HP Restricted - For HP and Channel Partner Internal Use. May be shared with select customers under NDA.
16 April 18, 2023HP Restricted - For HP and Channel Partner Internal Use. May be shared with select customers under NDA.
Why would you need the HP StorageWorks D2D Backup System? • Enhanced data protection wherever you
start from• Currently using disk-based backup when…
− Disk storage capacity limit is reached− More robust data protection solutions are
required – disk-to-disk-to-tape (D2D2T)− Data centre space challenges require
rack-able solutions• Currently using direct-attach disk-to-tape
when…− Manual backup puts too much strain on IT
resources− Restoring lost data takes too long and
makes downtime a serious issue− Backup reliability hinders operational
effectiveness• For remote offices when…
− Little or no IT resources are available− You depend on the backup to work as
scheduled
Who needs HP D2D2500 Backup Systems?
Challenges Vertical Markets • Managing backup in a distributed
network environment• Need faster backup to meet reducing
backup windows• Want faster restore of data through
improved data availability• Want to improve backup processes and
reduce the complexity associated with tape backup and tape media management
• Have a limited budget for data protection
• Small government organizations• Schools• Retail businesses• Small banks or financial
organizations• Independent service providers
(real estate, medical, insurance)• HR service providers (payroll,
tax, benefits)• Small manufacturing sites
HP D2D2500 Backup Systems • Business environments of 100-250 employees and remote/branch offices• Need to protect up to 6 servers• With < 3 TBs total capacity requiring backup
Three reasons to choose HP StorageWorks D2D2500 Backup Systems
1. Extremely cost-effective− Dynamic deduplication - retain up to 50x more backup data on disk for
longer periods of time for fast access to lost or corrupt files
− Get multi-server, disk-based data protection at less than the price of similar products
2. Easier to set-up, manage, and maintain− Specifically designed for SMB backup, simple installation wizard with 3-
step process for fast setup
− Preconfigured for data protection – no need to set up RAID sets or configure LUNs as with other disk-based devices
− Simplifies remote management - Intuitive browser-based interface provides easy device configuration and management from any location
− Requires virtually no system maintenance – no security patching, virus checking, or disk defragging
3. Highly dependable− Easy offload to physical tape for a robust D2D2T solution
− Hardware RAID 5 (D2D2500) lowers the risk of disk failure
− Based on proven ProLiant architecture for greater reliability
HP differentiators
18 April 18, 2023HP Restricted - For HP and Channel Partner Internal Use. May be shared with select customers under NDA.
19 April 2008
Mid-RangeEntry-Level Enterprise
• Multi-node system• High performance &
scalable• Enterprise data centers• Large FC SANs
• Single-node system
• Medium to enterprise data centers
• Medium to large FC SANs
• Simple and low cost
• Small businesses• iSCSI
VLS6000 Series
VLS 12000EVA Gateway
D2D100Series
VLS9000
• Entry level rack
• Smaller IT environments or remote offices
• iSCSI
D2D2500Series
D2D4000Series
• Higher capacity solution
• Midsized businesses with small data centers
• iSCSI & FC
NEW
With Dynamic deduplication
With Accelerated deduplication
HP StorageWorks disk-based backupWhere do the new products fit in the family?
NEW
20 18 April 2023
Head office Remote office
BrowserInterface forremote management
HP StorageWorks D2D2500As a LAN-based backup solution
Management console
Up to 6 servers
Up to 6 servers
D2D2503iBackup System
Offload to direct-attachHP LTO Ultrium rack-mount tape drive
D2D2503iBackup System
Offload to direct-attachHP LTO Ultrium rack-mount tape drive
Server A
Copy path from D2D4000 to LTO Ultrium Tape Drive
Backup / restore path (System A)
Product Compatibility Information
22 April 18, 2023HP Restricted - For HP and Channel Partner Internal Use. May be shared with select customers under NDA.
Hardware support• Network compatibility
− All Gb Ethernet NICs and switches (optimal)
− 100 base-T Ethernet (supported)
• Servers and workstations− All HP platforms with compatible
operating systems
− All non-HP platforms with compatible operating systems
23 April 18, 2023HP Restricted - For HP and Channel Partner Internal Use. May be shared with select customers under NDA.
Directly attached tape devices• HP StorageWorks D2D250 Backup Systems support direct attach
to:− HP LTO 3 and 4 full-height and half-height tape drives configured
externally or rack-mounted in the same rack:
− LTO-4 Ultrium 1760 half-height or 1840 full-height tape drive
− LTO-3 Ultrium 920 half-height or 960 full-height tape drive
− Both SCSI or SAS interfaces (requires compatible HBA)
− Data migration to physical tape via tape offload feature in D2D2500 Backup Systems’ management software
24 April 18, 2023HP Restricted - For HP and Channel Partner Internal Use. May be shared with select customers under NDA.
OS support• Direct backup of systems with the
following operating systems− Microsoft Windows Server 2003 (32-bit,
64-bit, IA64)
− Microsoft Windows Server 2008 (32-bit, 64-bit, IA64)
− Microsoft Windows XP (32-bit)
− Microsoft Windows Vista (32-bit, 64-bit)
− Linux (Red Hat EL5 and SLES 10 SP1)
− HP-UX 11.23
− HP-UX 11.31
− Solaris 10
Check HP compatibility website for future updates at www.hp.com/go/connect
25 April 18, 2023HP Restricted - For HP and Channel Partner Internal Use. May be shared with select customers under NDA.
Software support• Backup applications supported at
launch− HP Data Protector Express
− HP Data Protector
− CA ARCserve
− EMC/Legato NetWorker
− Symantec Backup Exec
− Symantec NetBackup
−Check HP compatibility website for future updates at www.hp.com/go/connect
Note: Windows native backup does not fully support autoloaders
Partners, Services and Solutions
WarrantyHP StorageWorks D2D2500 Backup System•1-year, next-day, parts exchange, limited warranty • Plus 9x5 phone support for the duration of the warranty
Recommended services To enhance ROI and product uptime and maintain a low cost of ownership, HP recommends:• 3 years 24 x 7 hardware support
− Guards against downtime, which reduces productivity and profitability
− Eases budget planning with fixed-cost support that includes parts and labor
− Direct access to proven technical and problem-solving expertise
• 3 years 24 x 7 software support− Improve the productivity of system managers and operators
− Improve system performance and reduce downtime due to software defects
− Expedite problem resolution through expert-level technical resources
− Enjoy consistent service coverage across geographically dispersed sites
− Update HP and selected third-party software at a predictable cost
− Take advantage of subscription savings on software updates
− Keep your license compliancy up-to-date
HP Care Pack ServicesHP Care Pack Services are sold by HP and HP authorized enterprise and commercial resellers. • A range of Fixed CarePack options are available for the HP StorageWorks D2D2500
• A range of Flexible CarePack options are available for the HP StorageWorks D2D4000
HP CarePacks offer a range of:• Durations – 1 to 5 years in length• Response times – 4 hour, 6 hour, next day• Cover – 24 x 7, 13 x 6,
For more information on the HP CarePacks available for the HP D2D2500 Backup Systems please refer to the individual product Quickspecs or visit www.hp.com/hps/carepack/services
30 April 18, 2023HP Restricted - For HP and Channel Partner Internal Use. May be shared with select customers under NDA.
What customers tell us they value most about our services• Knowledge of environment• Experienced professionals• Proactive 24x7 support• Fast response time • Sensitivity to business needs and
pressures• Problem avoidance• High availability priority• Customizable features• Single point of contact• Integrated support for storage,
servers, networks
Maximum uptime with minimal risk
31 April 18, 2023HP Restricted - For HP and Channel Partner Internal Use. May be shared with select customers under NDA.
HP Services global footprint• 65,000 professionals• 5,000 storage professionals• 160 countries• 105 response and operations centers for
24x7 support
TokyoSeoul
HongKong
Singapore
Melbourne
Montreal
BuenosAires
SaoPaulo
CaracasMexicoCity
Mt. View
Dallas Atlanta
Johannesburg
Dubai
Tel Aviv
Istanbul
StockholmWinnersh
Madrid
Vienna
Athens
MoscowPrague
Warsaw
Budapest
Bristol
Milan
Dusseldorf
TokyoSeoul
HongKong
Singapore
Melbourne
Montreal
BuenosAires
SaoPaulo
CaracasMexicoCity
Mt. View
Dallas Atlanta
Johannesburg
Dubai
Tel Aviv
Istanbul
StockholmWinnersh
Madrid
Vienna
Athens
MoscowPrague
Warsaw
Budapest
Bristol
Milan
Dusseldorf
• Largest team of Brocade-certified engineers
• 80 customer education centers• 15 SAP/HP competency centers• Global knowledge management system• Worldwide network of services partners
Product Information and Availability
33 April 18, 2023HP Restricted - For HP and Channel Partner Internal Use. May be shared with select customers under NDA.
New D2D Backup System models
Model Description ILP (US$)HP StorageWorks D2D2500 Backup System
EH945A HP StorageWorks D2D2503i Backup System (3 TB raw/iSCSI) $6,499
34 April 18, 2023HP Restricted - For HP and Channel Partner Internal Use. May be shared with select customers under NDA.
Additional information• www.hp.com/go/D2D• www.hp.com/go/D2D2500
for additional information on the range of HP D2D Backup Systems
• www.hp.com/go/connect for additional information on hardware and software compatibility and connectivity for iSCSI products
• www.hp.com/go/ebsfor additional information on hardware and software compatibility and connectivity for the HP D2D4000 Backup Systems with a fibre channel interface
• www.hp.com/go/dataprotector for additional information on HP Data Protector software
© 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Technology for better business outcomes
HP StorageWorks D2D2503i Backup System
Easy to install and manage
• Reduces time spent managing backup jobs
• Seamlessly integrates with your current infrastructure
Data de-duplication for more cost-effective data protection
• Up to 50 times more readily available data on disk for longer
• Priced at less than other comparable solutions
• Improved Reliability
• Reduced risk through less user intervention
• Reduced risk with hardware RAID 5
Product Description Entry-level 1U rack-able disk-based storage solution that minimizes the need for IT intervention and delivers up to 50x more backup data on disk for cost-effective backup and fast recovery of data
New!
Who needs an HP D2D2503i Backup System?
Demographics Challenges Potential Vertical Markets
• Typically 100 – 499 employees
• Networked environment (preferably Gb Ethernet)
• Up to 6 servers• Less than 3TB of
storage capacity required
• Currently use tape or tape autoloaders
• Distributed backup environment
• Require simplified, consolidated data protection and management
• Require increased data availability
• Require automated backup
• Have a limited budget for data protection (<$10,000)
• Small government organizations
• Schools• Retail businesses• Small banks or
financial organizations• Independent service
providers (real estate, medical, insurance)
• HR service providers (payroll, tax, benefits)
• Small manufacturing sites
HP Data Management Campaign November National Campaign
© 2006 MicroAge
November National MicroAge Campaign
Theme: Data Management
Marketing Tools:
Direct Mailer – Customer Delivery week of November 10th
Web Banner – Online Today
Webinar Invitation – To be sent Tuesday November 11th
E-Flyer – To be sent November 18th
Webinar – French, November 20th 10am English, November 20th 1pm
© 2006 MicroAge
Direct Mailer – Cover / Back
© 2006 MicroAge
Direct Mailer – Inside Spread
© 2006 MicroAge
Web Banner
Follow-up Tips
© 2006 MicroAge
Follow-up Objectives and Tools
Objective:
Objective is to get clients to either attend webinar or schedule appointment
Method:
Sales Calls
Personalized E-Mail
Tools available
Phone follow-up script
Marketing support
© 2006 MicroAge
Campaign Assessment
Objectives:
Measure your return on investment
Improve future campaigns
Method
Survey
Follow-up results
Thank You