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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Welcome to the HP Institute How HP is working with education to develop tomorrow’s IT workforce today

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HP Institute University Presentation_May 213

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Page 1: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Welcome to the HP Institute How HP is working with education to develop tomorrow’s IT workforce today

Page 2: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.2

Discussion topics

• HP research on the IT expertise gap• HP Institute program overview• Next steps: How to evaluate HP

Institute and incorporate it into your educational programs

Page 3: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.3

HP: The world’s largest IT company

Market shares and rankings are updated quarterly based on market research data obtained from IDC (www.idc.com), and delineate HP’s positions in key hardware, software, services, and networking markets. Note that IDC does not permit HP to show how it compares with other IT vendors in each market category.

Market Position Share

Blade servers #1 53.4%

X86-based servers #1 38.5%

UNIX/Linux/Windows servers #1 34.2%

Ethernet switches #2 10.6%

Automated software quality #1 39.0%

IT Asset Management software #2 18.3%

IT Services #2 6.0%

Outsourcing #2 8.6%

Support and training #2 6.7%

Desktop PCs #1 18.3%

Notebooks #1 20.2%

Workstations #1 44.5%

Thin clients #1 28.5%

Laser printers #1 36.2%

Inkjet printers #1 47.7%

Printing & personal systems

Enterprise

HP ships 2 client devices per

second!

HP ships 10 servers per

minute!

HP ships 2 printers per

second!

Page 4: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.4

Business need for speed

1. “The data deluge: Businesses, governments and society are only starting to tap its vast potential,” The Economist, Feb. 25, 2010. http://www.economist.com/node/15579717

2. “Dataquest Insight: Application Stores; The Revenue Opportunity Beyond the Hype,” Stephanie Baghdassarian, Carolina Milanesi; 16 December 2009.3. Juniper Research. http://www.juniperresearch.com/viewpressrelease.php?id=210&pr=1814. “The Difference Engine: Chattering Objects,” The Economist, Aug. 13, 2010. http://www.economist.com/node/21009505

2005Mankind created 150

exabytes of digital data1

2010Created 8x more data1

2013Mobile apps

download > 21B2

2014130M Enterprise

usersin mobile cloud3

20202T devices connect to

the Internet4

Data, transactions, and customer interactions are increasing exponentially

Page 5: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.5

IT capability gap

Data, transactions, and customer interactions are increasing exponentially

2005Mankind created 150exabytes of digital data1

2010Created 8x more data1

2013Mobile appsdownload > 21B2

2014130M Enterprise usersin mobile cloud3

20202T devices connect tothe Internet4

IT capability to leverage technology

for business differentiation

GAP

IT capability to leverage technology for business differentiation

1. “The data deluge: Businesses, governments and society are only starting to tap its vast potential,” The Economist, Feb. 25, 2010. http://www.economist.com/node/15579717

2. “Dataquest Insight: Application Stores; The Revenue Opportunity Beyond the Hype,” Stephanie Baghdassarian, Carolina Milanesi; 16 December 2009.3. Juniper Research. http://www.juniperresearch.com/viewpressrelease.php?id=210&pr=1814. “The Difference Engine: Chattering Objects,” The Economist, Aug. 13, 2010. http://www.economist.com/node/21009505

Page 6: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.6

IT capability to leverage technology

for business differentiation

GAP

IT need for expertise

Source: The 451 Group and The InfoPro - 2011

60% of executives cited lack of skills and expertise “hampering” ability to execute cloud strategies and solutions

Page 7: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.7

21st century IT pros need business context and practical experience

Expertise gap— New skills required by IT pros

Business context awarenessTranslate business objectives into technology strategies that increase business ROI

End-to-end solution expertise Develop integrated cross-platform, multi-technology solutions

Hands-on experienceDirect experience with cutting-edge technologies that create business differentiation

“Technology and business skills have in effect collapsed into each other, creating legions of what our firm refers to generically as "hybrid IT/business professionals." New hybrid jobs and job titles have been created throughout the enterprise. Even traditional IT jobs have been reshuffled and substantially redefined with new skill requirements and aptitudes [demanded], even though many times the job titles have remain unchanged.”- Foote Partners, 2011 IT Skills Demand and Pay Trends Report

Page 8: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.8

21st century business roles require technology awareness and creative problem solving

Expertise gap— New skills required by business pros

Technology acumenIdentify and leverage technologies to achieve business outcomes

Systems thinking and innovationInquiry and collaboration to grasp the “big picture” and develop creative solutions to business challenges

Practical experience managing IT / business initiativesKeep IT initiatives on track and ensure they deliver on the business objectives

“To be productive contributors to society in our 21st century, you need to be able to quickly learn the core content of a field of knowledge while also mastering a broad portfolio of essentials in learning, innovation, technology, and career skills needed for work and life.”- Trilling and Fadel, 21st Century Skills

Page 9: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.9

IT expertise gap—demographics of expertise

Experts

Tech professionals

Pursuing careers in technology

Technology enthusiasts; considering careers in tech

Digital literacy

Depth

of

expert

ise

Tota

l addre

ssable

popula

tion

Billions of people new to technology

Many thousands of students in technology fields and adult reskilling

Thousands of IT professional with 2–10 years of experience

A few thousand IT professionals with 10–20 years of experience

Millions of hobbyists, information workers, and students

Career professional

s

Academic students

Page 10: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

The HP Institute Program

Page 11: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.11

HP Institute is a partnership with academic institutions to infuse practical skills and business context into education. Benefits:

HP Institute objective is employability

Students/professionals • Students gain practical experience and industry-recognized

certification right in the classroom which helps them get a job.

Academic institutions and educators • Providing students with skills that employers are looking for

differentiates schools and educators and helps them place students in careers.

Business and industry (HP customers and partners)• Continuous access to talent with precisely the skill and expertise they

need.

Page 12: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.12

Based on industry standards, powered by HP

HP Institute offerings

IT career path

Cloud• Cloud essentials

• Choosing between onsite, hosted, and cloud services

• Cross-technology virtualization

• Cross-technology integration

• Business acumen for IT leaders Networks

• Designing and deploying wired and wireless networking solutions

• Virtual networking

• Network security and management

Connected devices• Designing and deploying

multidevice solutions (PC, laptop, mobile device, and virtual clients)

• Client security, management

• Consuming hosted , cloud applications

Servers & storage

• Designing and deploying server and storage solutions

• Optimizing applications

• Security and management

Business career path

IT For Business• IT acumen for business

leaders• Driving business

outcomes through technology• Owned IT• Outsourcing• Cloud services

• Converged Infrastructure

HP A

TA C

ert

ifica

tion

IT Architect

Page 13: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.17

HP ATA prepares students for employment in these important IT job roles:

Who should certify?

IT career path

Cloud• IT Solution Architect

• ISP System Engineer

Networks• Network Solution

Architect

• Network Administrator

• Network Support Engineer

Connected devices• PC Client Architect

• Client Helpdesk Support

• Desktop Support Technician

Servers & storage

• System Administrator

• System Engineer

Business career path

IT For Business• Entrepreneur• Business Analyst

HP A

TA C

ert

ifica

tion

IT Architect

Page 14: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.18

Complete learning solution for each HP ATA certification

HP Institute

Books• Bridge

curriculum• Semester

courseware

HP Remote Labs

Practice tests

Certification exam

• Learning solution includes licenses and vouchers for universities and schools

• Not targeted to commercial centers but they are not excluded from the offering

• Localizations of materials will be expected and based upon business case

Page 15: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.19 HP Institute Remote Lab Facility

Page 16: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.20

Professional development for academic educators, professors, instructors

HP Certified Educator (HPCE) Program

Requirements:

• No application fee

• HP ATA certified for each course they will deliver

• Valid teacher’s credential or instructor certification

• Complete “Train the Trainer” requirements– Includes content review and virtual lab delivery

instruction

– Virtual TTTs will be provided by Certiport and HP (live and recorded)

– Face-to-face TTTs will be provided by Certiport partners at a cost

• Instructional quality– Student pass rates and quality feedback

Benefits:• Certification/Certificate• Access to HP Educator

Portal• Instructor materials• Forums staffed by HP

Institute team and SMEs• Access to optional or extra

instructional material for use in their classroom

Page 17: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.21

Who is Certiport?

• Worldwide leader in certification program development, sales, and marketing − >225,000 certification exams

delivered monthly− >12,000,000 certification

exams delivered− 100 new centers each month

• World’s largest testing infrastructure—152 countries and 27 languages

• Dominance in the academic market− Ease of set-up− Teachers as proctors

12,000,000

10,000,000

8,000,000

6,000,000

4,000,000

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011*

2,000,000

0

Page 18: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.22

Certiport global distribution model

Certiport

DistributorValue Added Reseller

Academic Institution

Student

E XAM

DELIVE RY

Page 19: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.23

ICT-Branded Learning CompanyEstablished 1988HQ in Vancouver, BC.20 StaffSell to Academic, Government, Workforce Development, Aboriginal and Commercial Training Organizations

Contact Us: 1-800-668 1669http://[email protected]

Certiport Distributor for Canada

• Learning Solutions (Since 2003)• Sell, deploy and manage Certification solutions• Certiport Platinum Solution Provider (Canada & USA)

• HP Accredited Technical Associate, Microsoft Office Specialist, Microsoft Technology Associate, Internet and Computing Core Certification (IC3), Adobe Certified Associate, QuickBooks Certified User, Autodesk Certified User, QuickBooks Certified User

• Content Development (Since 1988)• Developer of Approved Instructor Led Customizable Courseware for

Microsoft, Certiport, CompTIA, Intuit

• Deployment Services (Since 2003)• Customize and implement complete learning solutions deployment,

including training and support, data management, and success recognition

Page 20: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

How can I leverage HP Institute at my institution?

Page 21: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.25

Register for the pilot: certiport.com/hp30

Try HP Institute for 30 days free!

HP ATA 30/30 previewFor schools with students enrolled in similar programs, and for teachers who wish to preview the exams, 30/30 provides:• Bridge curriculum • Certification exams• Practice tests• Free for pilot period• Certiport will provide exam vouchers and assist in setting up testing centers

Page 22: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.26

HP Institute FAQsQ.Is the content specific to HP hardware and software or is it skills

development focused?

A. The program objective is to provide career skills that graduates can leverage regardless of equipment brand. Practical experience and examples are provided via HP solutions so some HP specifics are unavoidable. The content is balanced between HP specific and broad applicability to maximize value to the students.

Q.How can I train my faculty to offer HP Institute’s courses

A. HP and Certiport will develop a strategy with you using the HPCE program to certify your professors.

Q.How much does it cost to establish an HP Institute in my University?

A. It depends on region, lab facilities location (on-site or virtual), number of courses offered per semester and other variables.

Q.Is there a minimum/maximum number of courses that we have to commit to offer every semester?

A. No.

Q.How much do I charge for HP Institute courses/certifications?

A. The University decides.

Q.Will there be other HP Institutes in my country, region?

A. This is not an exclusive program. However, HP is looking for lead institutions to partner with and there will be strategic benefits to coming on board first.

Page 23: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Q&A

Page 24: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.28

Contacts

Malcolm KnoxPresident

CCI Learning Solutions Inc.

TEL: 800-668-1669 or 604-424-8204

CELL: 778-847-3389

FAX: 604-455-0079

eMAIL: [email protected]

Sharelle PattersonBusiness Development Manager

HP Institute, Americas

Hewlett Packard

TEL: 916 785 4446

eMAIL: [email protected]

Page 25: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Thank you

Page 26: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Back up

Page 27: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.31

Discussion topics

• HP Institute Program Benefits & Requirements• Details of the HP Institute Learning Solutions

• Courseware

• Labs

• Practice Tests

• Certification Exams

• Remote Lab Demonstration• HP Institute License Model• How to leverage HP Institute in a Multi-Vendor Education and

IT Certification Program

Page 28: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.32

For the academic institutions: Secondary, vocational, higher education

HP Institute program

Requirements:

• Purchase a site license for HP ATA

• All educators teaching HP ATA must be HPCE certified • For the first year, all HP instructors must

meet certification requirements within 6 months from their initial license date

• If not, instructors will be removed from the LPC and instructor content

Benefits:• Delivery of HP ATA certification

learning solutions according to the terms of their license

• Education discounts for HP product used exclusively for the classroom

• Free access to selected HP software and solution content for classroom use

Page 29: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.33

Complete learning solution for each HP ATA certification

HP Institute

Books• Bridge

curriculum• Semester

courseware

HP Remote Labs

Practice tests

Certification exam

• Learning solution includes licenses and vouchers for universities and schools

• Not targeted to commercial centers but they are not excluded from the offering

• Localizations of materials will be expected and based upon business case

Page 30: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.34

Semester Courseware Description

HP Institute complete learning solution

Estimated up to 120 hours per semester course• 40-60 hours: In-class lecture• 30-40 hours: Homework and/or out-of-class study assignments

• Knowledge-based (multiple choice, fill-in-the-blank, matching, true/false) • Essay questions • Scenario-based research assignments

• 15-20 hours: Practical Exercises including Hands-on Lab Activities

Actual time depends upon how quickly students can complete essays and research assignments. 

Due to various learning environments supported, the delivery model is flexible. • In a Secondary School, more time in class • In a Higher Ed institution, more time outside of class

Courseware provided in eBook or physical format

Books Labs Practice tests

Cert exam

Page 31: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.35

HP Practical Labs

HP Institute complete learning solution

Two models: 1. HP Remote Lab• Access to the latest hardware and

software with no capital investment• Hands on with actual equipment (not

simulated)• Eight 1-hour sessions for each semester

course (except Connected Devices)• 16 students per lab session• Professor facilitated• Minimal bandwidth required• Pay per course• Networks available now• Servers & Storage and Cloud available in

2013

Books Labs Practice tests

Cert exam

Most institutions should start with remote labs to gain confidence in their expertise and projected

student volumes.

2. Onsite Lab• Academic pricing on HP equipment for

use in classroom available in 2013• Cost varies based on courses supported

and student capacity needed• HP will supply configuration guide• Requires some experience with HP

converged infrastructure technology• HP cannot provide free consulting or

implementation service

Page 32: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.36 HP Institute Remote Lab Facility

Page 33: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.37

HP Remote Labs

HP Institute complete learning solution

Practical experience is the key to employable skills• Access to the latest hardware and software with no capital investment• Hands on with actual equipment (not simulated)• Eight 1-hour sessions for each semester course (except Connected Devices)• 16 students per lab session• Professor facilitated• Minimal bandwidth required• Pay per course• Networks available now• Servers & Storage and Cloud available in 2013

Books Labs Practice tests

Cert exam

Page 34: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.38

MeasureUP! Practice Tests

HP Institute complete learning solution

Helps students by giving them insight into the types of questions asked. • Exam-like questions • Complete coverage of all exam objectives• Answers with detailed explanations & full references• Personal study mode, score report and certification mode—with bookmarking• Intuitive score reports to track progress and pinpoint areas needing work• Leverages Certiport exam engine• License purchase includes unlimited use

Books Labs Practice tests

Cert exam

Page 35: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.39

HP Remote Labs

HP Institute complete learning solution

Certification exams provide assessment of both the academic and practical content• Linear exam, psychometric-based• 50-minute / 50 items• Drag and drop questions, Exhibit diagrams• Delivered on Certiport test engine• Educator or Institutional Proctor can deliver exam in the classroom• Certification is life long

Books Labs Practice tests

Cert exam

Page 36: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.40

HP Institute: part of the HP ExpertOne program

Career certification level

Master ASEMaster Accredited Solutions ExpertHP ExpertOne

ASEAccredited Solutions ExpertHP ExpertOne

ATPAccredited Technical ProfessionalHP ExpertOne

ATAAccredited Technical AssociateHP ExpertOne

Professional

Expert

Master

Associate

Pro

fessio

nal

pro

gra

m

Associa

te

pro

gra

m

Page 37: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP Institute License Model

Page 38: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.42

Customizable program to meet academic objectives

HP Institute for Higher Education

Pricing may vary by region and solution configuration. US Higher Ed pricing shown.

Program Option 1 Option 2

Instructional content A la Carte• Individual exam vouchers: SRP

$89 USD (Academic Price: $69.50 )

• Courseware eBooks: $40 USD• Practice tests: $39.95 USD

Site license• Annual site license: $7,000 USD

(Higher Ed)• Access to all HP ATA exams• Bridge and official curriculum eBooks• Practice exams and self assessments

Hands on experience Onsite lab• Equipment configurations

provided• Cost varies per lab, classroom

use discount• Requires faculty with technical

expertise

HP Remote lab• $1,500 USD per course• Designed for 16 students, 8 1-hour lab

sessions per semester/quarter

Optional additional elements

• eBook: $40 USD• Textbooks: $60 USD• Additional Remote lab time: $TBD USD Per hour

Page 39: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.43

Customizable program to meet academic objectives

HP Institute for Secondary Education

Pricing may vary by region and solution configuration. US Higher Ed pricing shown.

Program Option 1 Option 2

Instructional content A la Carte• Individual exam vouchers: SRP

$89 USD (Academic Price: $69.50 )

• Courseware eBooks: $40 USD• Practice tests: $39.95 USD

Site license• Annual site license: $5,000 USD

(Secondary Ed)• Access to all HP ATA exams• Bridge and official curriculum eBooks• Practice exams and self assessments

Hands on experience Onsite lab• Equipment configurations

provided• Cost varies per lab, classroom

use discount• Requires faculty with technical

expertise

HP Remote lab• $1,500 USD per course• Designed for 16 students, 8 1-hour lab

sessions per semester/quarter

Optional additional elements

• eBook: $40 USD• Textbooks: $60 USD• Additional Remote lab time: $TBD USD Per hour

Page 40: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Leveraging HP Institute in a Multi-vendor Education Initiative

Page 41: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.45

IT Pro

IT SMB Level Employabilit

yIT

ApprenticeInternship

ReadyInformatio

n Worke

r

Client Storage Servers Networking Solution (Cloud)

A+ Storage+ Server+ Network+

Academic certification program positioning

Technology Domain

Em

plo

yer

Expect

ati

ons

HP ATA

CCENT

CCNA

Cloud+

Page 42: HP Institute University Presentation_May 213

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.46

100 Level

Multivendor IT vocational program

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