hp pavilion dm1 notebook pc - hp - united states | laptop

HP Pavilion dm1 Notebook PC

Maintenance and Service Guide

© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.

AMD Turion and ATI Mobile Radeon aretrademarks of Advanced Micro Devices, Inc.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under license. Microsoft andWindows are U.S. registered trademarks ofMicrosoft Corporation. SD Logo is atrademark of its proprietor.

The information contained herein is subjectto change without notice. The onlywarranties for HP products and services areset forth in the express warranty statementsaccompanying such products and services.Nothing herein should be construed asconstituting an additional warranty. HP shallnot be liable for technical or editorial errorsor omissions contained herein.

First Edition: May 2010

Document Part Number: 608575-001

Safety Warning Notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on your lap or obstruct the air vents. Use the computer only on a hard, flatsurface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, suchas pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin ora soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adaptercomply with the user-accessible surface temperature limits defined by the International Standard forSafety of Information Technology Equipment (IEC 60950).

iii

iv Safety Warning Notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 5

Top components ................................................................................................................................... 5

TouchPad ............................................................................................................................ 5

Lights ................................................................................................................................... 6

Buttons ................................................................................................................................. 7

Keys ..................................................................................................................................... 8

Front components ................................................................................................................................ 9

Right-side components ....................................................................................................................... 10

Left-side components ......................................................................................................................... 11

Display components ........................................................................................................................... 12

Bottom components ........................................................................................................................... 13

Wireless antennas .............................................................................................................................. 14

Additional hardware components ....................................................................................................... 15

3 Illustrated parts catalog ............................................................................................................................... 16

Service tag ......................................................................................................................................... 16

Computer major components ............................................................................................................. 17

Display assembly subcomponents ..................................................................................................... 21

Mass storage devices ......................................................................................................................... 22

Miscellaneous parts ............................................................................................................................ 23

Sequential part number listing ............................................................................................................ 25

4 Removal and replacement procedures ....................................................................................................... 29

Preliminary replacement requirements ............................................................................................... 29

Tools required .................................................................................................................... 29

Service considerations ....................................................................................................... 29

Plastic parts ....................................................................................................... 29

Cables and connectors ..................................................................................... 29

Drive handling ................................................................................................... 30

Grounding guidelines ......................................................................................................... 31

Electrostatic discharge damage ........................................................................ 31

v

Packaging and transporting guidelines ............................................. 32

Workstation guidelines ..................................................................... 32

Equipment guidelines ....................................................................... 33

Component replacement procedures ................................................................................................. 34

Service tag ......................................................................................................................... 34

Computer feet .................................................................................................................... 35

Battery ............................................................................................................................... 36

SIM .................................................................................................................................... 37

WLAN module .................................................................................................................... 38

WWAN module .................................................................................................................. 40

RTC battery ....................................................................................................................... 42

Memory module ................................................................................................................. 43

Drives ................................................................................................................................. 44

Keyboard ........................................................................................................................... 47

Top cover ........................................................................................................................... 50

Wireless button board ........................................................................................................ 53

Power button board ........................................................................................................... 54

Bluetooth module ............................................................................................................... 55

Speakers ............................................................................................................................ 56

Digital media assembly ...................................................................................................... 57

Display assembly ............................................................................................................... 58

Multi board ......................................................................................................................... 63

Security cable bracket ....................................................................................................... 64

System board ..................................................................................................................... 66

Power connector ................................................................................................................ 68

Heat sink assembly ............................................................................................................ 69

Fan ..................................................................................................................................... 71

5 Computer Setup ............................................................................................................................................ 73

Computer Setup in Windows 7 ........................................................................................................... 73

Starting the Setup Utility .................................................................................................... 73

Using the Setup Utility ....................................................................................................... 73

Changing the language of the Setup Utility ....................................................... 73

Navigating and selecting in the Setup Utility ..................................................... 73

Displaying system information .......................................................................... 74

Restoring default settings in the Setup Utility .................................................... 74

Exiting the Setup Utility ..................................................................................... 74

Setup Utility menus ............................................................................................................ 75

Main menu ........................................................................................................ 75

Security menu ................................................................................................... 75

System Configuration menu .............................................................................. 75

Diagnostics menu .............................................................................................. 76

vi

6 Specifications ................................................................................................................................................ 77

Computer specifications ..................................................................................................................... 77

29.5-cm (11.6-in) (1366 x 768) HD BrightView LED display specifications ........................................ 78

Hard drive specifications .................................................................................................................... 79

Solid-state drive specifications ........................................................................................................... 80

7 Backup and recovery .................................................................................................................................... 81

Windows 7 backup and recovery ....................................................................................................... 81

Backing up and recovering using Roxio BackOnTrack ...................................................... 81

Creating a copy of the hard drive ...................................................................... 82

Performing a recovery ....................................................................................... 82

Using the Disaster Recovery utility ................................................................... 82

Downloading and extracting the Disaster Recovery utility ................ 83

Restoring your hard drive image ...................................................... 83

Using the Instant Restore utility ........................................................................ 83

Using the Instant Restore utility when the operating system isfunctioning ........................................................................................ 83

Using the Instant Restore utility when the operating system is notfunctioning ........................................................................................ 84

Using Windows Backup and Restore ................................................................................ 84

Using system restore points .............................................................................. 84

When to create restore points ........................................................................... 84

Creating a system restore point ........................................................................ 85

Restoring to a previous date and time .............................................................. 85

Backing up and recovering using HP Recovery Manager ................................................. 85

Backing up your information .............................................................................. 85

Creating a set of recovery discs ........................................................................ 86

Performing a recovery ....................................................................................................... 87

Recovering using the recovery discs ................................................................ 87

Recovering using the partition on the hard drive (select models only) .............. 87

8 Connector pin assignments ......................................................................................................................... 89

Audio-out (headphone)/Audio-in (microphone) jack ........................................................................... 89

External monitor ................................................................................................................................. 90

RJ-45 (network) .................................................................................................................................. 91

Universal Serial Bus ........................................................................................................................... 92

9 Power cord set requirements ...................................................................................................................... 93

Requirements for all countries and regions ........................................................................................ 93

Requirements for specific countries and regions ............................................................................... 94

10 Recycling ..................................................................................................................................................... 95

Battery ................................................................................................................................................ 95

vii

Display ................................................................................................................................................ 95

Index ................................................................................................................................................................. 101

viii

1 Product description

Category Description

Product name HP Pavilion dm1

Processor AMD Turion™ II Neo K625 1.5-GHz, 2MB L2 cache, 800-MHz front-side bus (FSB),3.2-GT/s, Dual Core 15W

AMD Athlon™ II Neo K325 1.3-GHz, 2MB L2 cache, 800-MHz front-side bus (FSB),2.0-GT/s, Dual Core 12W

AMD Athlon™ II Neo K125 1.7-GHz, 1MB L2 cache, 800-MHz front-side bus (FSB),2.0-GT/s, Single Core 12W

Chipset ATI RS880M - AMD M880G with ATI Mobility Radeon™ HD 4225 Southbridge:SB820M

Graphics ATI Mobility Radeon™ HD 4225

Universal Memory Architecture (UMA) graphics integrated with shared videomemory:

● up to 251MB for =1024MB system RAM

● up to 358MB for >=2048MB system RAM

● up to XXXMB for >=3072MB system RAM

● up to XXXMB for >=4096MB system RAM

● up to XXXMB for =5124MB system RAM

Panel 29.5-cm (11.6-in) (1366 x 768) HD BrightView LED display assembly, supportsprivacy filter

1


Memory 1024-MB on-board memory and one customer-accessible/upgradable memorymodule slot

Supports dual-channel memory

Supports the following DDR3 configurations at 1333 MHz downgrade toDDR3-800MHz:

NOTE: For the Microsoft® Windows® Starter operating system, do not install morethan 2 GB of memory.

● 5120-MB total system memory (1024 on-board memory + 4096, dual-channel)




● 1024-MB total system memory (1024 on-board memory, dual-channel)

Sold-state drive Supports 128-GB solid-state drive

Hard drives Supports 9.50-mm, 6.35-cm (2.50-in) hard drives

Supports HP ProtectSmart Hard Drive Protection

Customer-accessible

Serial ATA (SATA)

Supports the following hard drives:

NOTE: For the Windows Starter operating system, do not use a hard drive with acapacity more than 320 GB.

● 500-GB, 7200-rpm

● 320-GB, 7200-rpm

● 250-GB, 7200-rpm

● 160-GB, 7200-rpm

Optical drives 12.7-mm tray load external USB optical drive

Serial ATA (SATA)

Customer-accessible

Supports no-optical-drive option

Supports the following drives:

● Blu-ray ROM with LightScribe DVD±R/RW and CD-RW SuperMulti Double-Layer Drive

● DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe

Diskette drive Supports external USB drive only

Supports boot from USB device

Microphone Single digital microphone

2 Chapter 1 Product description


Audio 2 integrated HD stereo speakers

Headphone jack

Microphone jack

Webcam Integrated standard VGA camera with fixed focus

Ethernet Integrated Realtek10/100 network interface card (NIC)

Ethernet cable not included

Wireless Integrated wireless local-area network (WLAN) options via Mini PCI module:

● 802.11b/g/n WLAN module

● 802.11b/g/n WLAN/ Bluetooth® combo module

Supports no-WLAN option

2 WLAN antennas built into the display assembly

Integrated wireless wide-area network (WWAN) option via Mini PCI module:

● WWAN security provided by subscriber identity module (SIM), user-accessiblebehind battery

● 2 WWAN antennas (worldwide, 5-band) built into the display assembly

● Does not support WWAN aftermarket option

Integrated wireless personal area network (WPAN) options via Bluetooth® module

External media cards Digital Media Slot supporting the following optional digital card formats:

● Memory Stick (MS)

● Memory Stick Pro (MS/Pro)

● MultiMediaCard (MMC)

● Secure Digital High Capacity (SDHC) memory card

● xD-Picture Card

Ports Audio-in (stereo microphone)/Audio-out (stereo headphone) combo jack

HDMI v.1.3

AC power

RJ-45 (Ethernet, includes link and activity lights)

USB v. 2.0 (3)

VGA (Dsub 15-pin) supporting:

● 1900 x 1200 external resolution at 60 GHz

● 1600 × 1200 external resolution at 75 GHz

3


Keyboard/pointing device TouchPad with TouchPad buttons

Touch-sensitive controls

Supports 2-way scroll with legend

Taps enabled by default

Power requirements 65-W AC adapter

6-cell, 2.55-Ah (55-Wh) Li-ion battery

Security Security cable slot

Operating system Preinstalled:

● Windows® 7 Professional, 64-bit

● Windows 7 Premium, 32- and 64-bit

● Windows 7 Basic, 32- and 64-bit

● Windows 7 Starter, 32-bit

Serviceability End-user replaceable parts:

● AC adapter

● Battery (system)

● Hard drive

● Memory modules

● SIM

● WLAN module

● WWAN module

4 Chapter 1 Product description

2 External component identification

Components included with the computer may vary by region and model. The illustrations in this chapteridentify the standard features on most computer models.

Top components

TouchPad

Component Description

(1) TouchPad Moves the pointer and selects or activates items on thescreen.

(2) Left TouchPad button Functions like the left button on an external mouse.

(3) Right TouchPad button Functions like the right button on an external mouse.

(4) TouchPad scroll zone Scrolls up or down.

This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers.

Top components 5

Lights


(1) Caps lock light On: Caps lock is on.

(2) Power light ● On: The computer is on.

● Blinking: The computer is in the Sleep state.

● Off: The computer is off or in Hibernation.

(3) Wireless light ● On: An integrated wireless device, such as awireless local area network (WLAN) deviceand/or a Bluetooth® device, is on.

● Off: All wireless devices are off.

NOTE: On some models, the wireless light isamber when all wireless devices are off.

6 Chapter 2 External component identification

Buttons


(1) Power button* ● When the computer is off, press the button to turn on thecomputer.

● When the computer is on, press the button briefly to initiateSleep.

● When the computer is in the Sleep state, press the buttonbriefly to exit Sleep.

● When the computer is in Hibernation, press the button brieflyto exit Hibernation.

If the computer has stopped responding and Windows® shutdownprocedures are ineffective, press and hold the power button for atleast 5 seconds to turn off the computer.

To learn more about your power settings, select Start > ControlPanel > System and Security > Power Options.

(2) Wireless button Turns the wireless feature on or off but does not create a wirelessconnection.

NOTE: To establish a wireless connection, a wireless networkmust already be set up.

*This table describes factory settings.

Top components 7

Keys


(1) esc key Displays system information when pressed incombination with the fn key.

(2) fn key Executes frequently used system functions whenpressed in combination with a function key.

(3) Windows® logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath thepointer.

(5) Function keys Execute frequently used system functions whenpressed in combination with the fn key.


Front components


(1) Speakers (2) Produce sound.

(2) Battery light ● On: A battery is charging.

● Blinking: A battery that is the only availablepower source has reached a low battery level.When the battery reaches a critical battery level,the battery light begins blinking rapidly.

● Off: If the computer is plugged into an externalpower source, the light turns off when allbatteries in the computer are fully charged. If thecomputer is not plugged into an external powersource, the light stays off until the batteryreaches a low battery level.

(3) Drive light Blinking: The hard drive or flash drive is beingaccessed.

Front components 9

Right-side components


(1) Digital Media Slot Supports the following optional digital card formats:

● Memory Stick (MS)

● Memory Stick Pro (MS/Pro)

● MultiMediaCard (MMC)

● Secure Digital (SD) Memory Card

● xD-Picture card

(2) Audio-out (headphone) jack/Audio-in (microphone)jack

Produces sound when connected to optional poweredstereo speakers, headphones, earbuds, a headset, ortelevision audio. Also connects an optional headsetmicrophone.

NOTE: When a device is connected to the jack, thecomputer speakers are disabled.

The audio component cable must have a 4-conductorconnector.

(3) USB ports (2) Connect optional USB devices.

(4) External monitor port Connects an external VGA monitor or projector.

(5) RJ-45 (network) jack Connects a network cable.


Left-side components


(1) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as adeterrent, but it may not prevent the computer frombeing mishandled or stolen.

(2) Power connector Connects an AC adapter.

(3) Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically tocool internal components and prevent overheating. Itis normal for the internal fan to cycle on and off duringroutine operation.

(4) USB port Connects an optional USB device.

(5) HDMI port Connects an optional video or audio device, such asa high-definition television, or any compatible digitalor audio component.

NOTE: Depending on your computer model, thecomputer may include an HDMI port or a USB port atthis location.

Left-side components 11

Display components


(1) Internal display switch Turns off the display if the display is closed while thepower is on.

(2) Webcam light On: The webcam is in use.

(3) Webcam Captures still photographs and videos.

NOTE: To capture videos, you must install additionalwebcam software.

(4) Internal microphone Records sound.


Bottom components


(1) Battery release latches (2) Release the battery from the battery bay.

(2) Battery bay Holds the battery.

(3) Vents (4) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to coolinternal components and prevent overheating. It is normalfor the internal fan to cycle on and off during routineoperation.

(4) Hard drive bay Contains the hard drive, the wireless LAN module slot, andthe memory module slot.

CAUTION: To prevent an unresponsive system, replacethe wireless module only with a wireless module authorizedfor use in the computer by the governmental agency thatregulates wireless devices in your country or region. If youreplace the module and then receive a warning message,remove the module to restore computer functionality, andthen contact technical support through Help and Support.

Bottom components 13

Wireless antennas


(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslocal area networks (WLANs).

(2) WWAN antennas (2) (select models only)* Send and receive wireless signals to communicate with wirelesswide-area networks (WWANs).

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately aroundthe antennas free from obstructions.

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and EnvironmentalNotices that applies to your country or region. These notices are located in Help and Support.


Additional hardware components


(1) Power cord* Connects an AC adapter to an AC outlet.

(2) Battery* Powers the computer when the computer is not plugged intoexternal power.

(3) AC adapter Converts AC power to DC power.

*Batteries and power cords vary in appearance by country or region.

Additional hardware components 15

3 Illustrated parts catalog

Service tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag:


(1) Product name The product name affixed to the front of your computer.

(2) Serial number (s/n) An alphanumeric number that is unique to each product.

(3) Part number/Product number (p/n) The number that provides specific information about theproduct's hardware components. The part number helpsa service technician to determine what components andparts are needed.

(4) Model description The alphanumeric identifier you need to locatedocuments, drivers, and support for your computer.

(5) Warranty period The duration of the warranty period for this computer.

16 Chapter 3 Illustrated parts catalog

Computer major components

Computer major components 17

Item Description Spare part number

(1) 29.5-cm (11.6-in) (1366 × 768) HD BrightView LED display assembly (includes webcam,microphone, nameplate, and logo)

608631-001

See Display assembly subcomponents on page 21 for internal component spare partinformation.

(2) Keyboard (includes keyboard cable):

● For use in Belgium 608583-A41

● For use in Brazil 608583-201

● For use in the Czech Republic 608583-221

● For use in France 608583-051

● For use in French Canada 608583-121

● For use in Germany 608583-041

● For use in Greece 608583-DJ1

● For use in Hungary 608583-211

● For international use 608583-B31

● For use in Israel 608583-BB1

● For use in Italy 608583-061

● For use in Japan 608583-291

● For use in Korea 608583-AD1

● For use in Latin America 608583-161

● For use in Norway 608583-DH1

● For use in Portugal 608583-131

● For use in Russia 608583-251

● For use in Saudi Arabia 608583-171

● For use in Spain 608583-071

● For use in Switzerland 608583-BG1

● For use in Taiwan 608583-AB1

● For use in Thailand 608583-281

● For use in Turkey 608583-141

● For use in the United Kingdom 608583-031

● For use in the United States 608583-001

(3) Top cover (includes TouchPad board and cable) 608643-001

(4) Fan (includes cable) 611688-001

(5) Heat sink assembly (includes replacement thermal material) 608629-001

(6) WLAN module:

Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001



Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)

600370-001

Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready)

602992-001

Atheros AR9285 802.11b/g/n 1x1 WiFi Adapter

● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,and the United States

580101-001

● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti,Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon,Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique,Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines,Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,Zaire, Zambia, and Zimbabwe

580101-002

(7) WWAN Module 531993-001

(8) RTC battery 608635-001

(9) Power connector (includes power connector cable and security cable bracket) 591851-001

(10) System board:

● With AMD Athlon II Neo K125 1.7-GHz single core processor, 1-MB Level 2 cache, 800-MHz FSB, 1024-MB base memory, and replacement thermal material

608640-001

● With AMD Athlon II Neo K325 1.3-GHz dual core processor, 2-MB Level 2 cache, 800-MHz FSB, 1024-MB base memory, and replacement thermal material

608641-001

● With AMD Turion II Neo K625 1.5-GHz dual core processor, 2-MB Level 2 cache, 800-MHz FSB, 1024-MB base memory, and replacement thermal material

608642-001

● With onboard AMD Athlon II Neo K125 1.7-GHz single core processor, for use withWWAN SKUs only, 1-MB Level 2 cache, 800-MHz FSB, 1024-MB base memory, andreplacement thermal material

616522-001

● With AMD Athlon II Neo K325 1.3-GHz dual core processor, for use with WWAN SKUsonly, 2-MB Level 2 cache, 800-MHz FSB, 1024-MB base memory, and replacementthermal material

616523-001

Computer major components 19


● With AMD Turion II Neo K625 1.5-GHz dual core processor, for use with WWAN SKUsonly, 2-MB Level 2 cache, 800-MHz FSB, 1024-MB base memory, and replacementthermal material

616524-001

(11) Multi board (includes USB and RJ-45 ports, and cable) 611692-001

(12) Base enclosure 608628-001

(13) Memory module:

● 1-GB memory module (1333-MHz, DDR3) 598859-001



(14) 6-cell, 2.55-Ah (55-Wh) Li-ion battery 586029-001

(15a) Hard drive (includes hard drive bracket):

● 500-GB, 7200-rpm 609774-001

● 500-GB, 7200-rpm (for use with WWAN models only) 616991-001

● 320-GB, 7200-rpm 609773-001


● 250-GB, 7200-rpm 609772-001


● 160-GB, 7200-rpm 611689-001


Hard Drive Mounting Kit (not illustrated; includes mounting bracket and screws) 608645-001

External optical drive (not illustrated; select models only)

● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 584383-001

● Blu-ray R/RE with LightScribe DVD±R/RW SuperMulti Double-Layer Drive 584384-001

(15b) Solid-state drive, 128-GB 608639-001

(16) Hard drive cover (included in the Plastics Kit, part number 608634-001)

(17) Rubber feet (included in Rubber Kit, part number 580062-001)


Display assembly subcomponents


(1) Display hinge covers (included in the display bezel spare part kit)

(2) Display bezel 587312–001

(3) 29.5-cm (11.6-in) (1366 × 768) HD BrightView LED display panel 608632-001

(4) Webcam 608644-001

(5) Display panel brackets (included in the display hinge brackets spare part kit)

(6) Display hinge brackets 580002-001

(7) Display cable 611686-001

(8) WLAN/WWAN antennas (includes cables) 608626-001

(9) Display enclosure 608627-001

Display assembly subcomponents 21

Mass storage devices


(1) Hard drive (includes hard drive bracket):

● 500-GB, 7200-rpm 609774-001


● 320-GB, 7200-rpm 609773-001

● 320-GB, 7200-rpm (for use with WWAN models only) 616990–001

● 250-GB, 7200-rpm 609772-001


● 160-GB, 7200-rpm 611689-001


(2) Solid-state drive, 128-GB 608639–001

Hard Drive Mounting Kit (not illustrated; includes mounting bracket and screws) 608645-001

External optical drive (not illustrated; select models only)

● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 584383–001

● Blu-ray R/RE with LightScribe DVD±R/RW SuperMulti Double-Layer Drive 584384–001


Miscellaneous parts

Description Spare part number

Digital media assembly (includes cable) 611693-001

Power button board (includes cable) 611690-001

Speakers (includes cables) 580064-001

65-W AC adapter 613149-001

Power cords, 3-pin, 1.83m

● For use in Argentina 490371-D01

● For use in Australia 490371-011

● For use in Brazil 490371-202

● For use in Denmark 490371-081

● For use in Europe, the Middle East, and Africa 490371-021

● For use in India 490371-D61

● For use in Israel 490371-BB1

● For use in Italy 490371-061

● For use in Japan 490371-291

● For use in the People’s Republic of China 490371-AA1

● For use in South Africa 490371-AR1

● For use in South Korea 490371-AD1

● For use in Switzerland 490371-111

● For use in Taiwan 490371-AB1

● For use in Thailand 490371-201

● For use in the United Kingdom and Singapore 490371-031

● For use in the United States 490371-001

Cable Kit (includes hard drive cable, hard drive connector, and Bluetooth cable) 611685-001

Wireless button board (includes cable) 611691-001

TouchPad button board (includes cable) 621306-001

Bluetooth module 537921-001

WLAN/WWAN antennas (includes cables) 608626-001

Plastics Kit (includes hard drive cover) 608634-001

Miscellaneous parts 23


Rubber Kit (includes computer feet — two front and two rear) 580062-001

Screw Kit

Includes the following screws:

● PM2.0x9.0-I

● PM2x2-I

● PM2.0x3.0-I

● PM2.0x3.0

● PM2.0x5.0

● PM2.5x4.0

608637-001


Sequential part number listing

Spare part number Description

490371-001 Power cord for use in the United States

490371-011 Power cord for use in Australia

490371-021 Power cord for use in Europe, the Middle East, and Africa

490371-031 Power cord for use in the United Kingdom and Singapore

490371-061 Power cord for use in Italy

490371-081 Power cord for use in Denmark

490371-111 Power cord for use in Switzerland

490371-201 Power cord for use in Thailand

490371-202 Power cord for use in Brazil

490371-291 Power cord for use in Japan

490371-AA1 Power cord for use in the People’s Republic of China

490371-AB1 Power cord for use in Taiwan

490371-AD1 Power cord for use in South Korea

490371-AR1 Power cord for use in South Africa

490371-BB1 Power cord for use in Israel

490371-D01 Power cord for use in Argentina

490371-D61 Power cord for use in India

531993-001 WWAN Module

537641-001 Hard Drive Mounting Kit (includes mounting bracket and screws)

537921-001 Bluetooth module

580002-001 Display hinge brackets

580062-001 Rubber Kit (includes computer feet — two front and two rear)

580064-001 Speakers (include cables)

580101-001 Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Canada, the Cayman Islands, Guam,Puerto Rico, the U.S. Virgin Islands, and the United States

Sequential part number listing 25

580101-002 Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia,Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia,Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan,Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,Papua New Guinea, Paraguay, the People’s Republic of China, Peru, the Philippines, Poland,Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore,Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

584383-001 DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe external USB optical drive

584384-001 Blu-ray ROM DVD±R/RW and CD-RW SuperMulti Double-Layer Drive with LightScribe external USBoptical drive

586029-001 6-cell, 2.55-Ah (55-Wh) Li-ion battery

587312-001 Display bezel

591851-001 Power connector (includes power connector cable and security cable bracket)

593836-001 Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter

594808–001 Display back cover with logo

598856-001 2-GB memory module (1333-MHz, DDR3)



600370-001 Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HSready)

602992-001 Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready)

608583-001 Keyboard for use in the United States

608583-031 Keyboard for use in the United Kingdom

608583-041 Keyboard for use in Germany

608583-051 Keyboard for use in France

608583-061 Keyboard for use in Italy

608583-071 Keyboard for use in Spain

608583-121 Keyboard for use in French Canada

608583-131 Keyboard for use in Portugal

608583-141 Keyboard for use in Turkey


608583-161 Keyboard for use in Latin America

608583-171 Keyboard for use in Saudi Arabia

608583-201 Keyboard for use in Brazil

608583-211 Keyboard for use in Hungary

608583-221 Keyboard for use in the Czech Republic

608583-251 Keyboard for use in Russia

608583-BB1 Keyboard for use in Israel

608583-BG1 Keyboard for use in Switzerland

608583–B31 Keyboard for international use

608583-DJ1 Keyboard for use in Greece

608626-001 WLAN/WWAN antennas (includes cables)

608627-001 Display enclosure

608628-001 Base enclosure

608629-001 Heat sink assembly (includes replacement thermal material)

608630-001 Display Hinge Kit (includes left and right display panel hinges)

608631-001 29.5-cm (11.6-in) (1366 × 768) HD BrightView LED display assembly (includes webcam, microphone,nameplate, and logo)

608632-001 29.5-cm (11.6-in) (1366 × 768) HD BrightView LED display panel

608634-001 Plastics Kit (includes hard drive cover)

608635-001 RTC battery

608637-001 Screw Kit

608639-001 Solid-state drive, 128-GB

608640-001 System board (with AMD Athlon II Neo K125 1.7-GHz single core processor, 1-MB Level 2 cache,800-MHz FSB, 1024-MB base memory, and replacement thermal material)

608641-001 System Board (with AMD Athlon II Neo K325 1.3-GHz dual core processor, 2-MB Level 2 cache, 800-MHz FSB, 1024-MB base memory, and replacement thermal material)

608642-001 System Board (includes AMD Turion II Neo K625 1.5-GHz dual core processor, 2-MB Level 2 cache,800-MHz FSB, 1024-MB base memory, and replacement thermal material)

608643-001 Top cover (includes TouchPad board and cable)

608644-001 Webcam module

609772-001 Hard drive, 250-GB, 7200-rpm

609773-001 Hard drive, 320-GB, 7200-rpm

609774-001 Hard drive, 500-GB, 7200-rpm

611685-001 Cable Kit (includes hard drive cable, hard drive connector, and Bluetooth cable)

611686-001 Display cable

611688-001 Fan (includes cable)

611690-001 Power button board (includes cable)

Sequential part number listing 27

611691-001 Wireless button board (includes cable)

611692-001 Multi board (includes USB and RJ-45 ports, and cable)

611693-001 Digital media assembly (includes cable)

616522-001 With onboard AMD Athlon II Neo K125 1.7-GHz single core processor, for use with WWAN SKUs only,1-MB Level 2 cache, 800-MHz FSB, 1024-MB base memory, and replacement thermal material

616523-001 With AMD Athlon II Neo K325 1.3-GHz dual core processor, for use with WWAN SKUs only, 2-MBLevel 2 cache, 800-MHz FSB, 1024-MB base memory, and replacement thermal material

616524-001 With AMD Turion II Neo K625 1.5-GHz dual core processor, for use with WWAN SKUs only, 2-MBLevel 2 cache, 800-MHz FSB, 1024-MB base memory, and replacement thermal material

616988–001 Hard drive, 160-GB, 7200-rpm (for use with WWAN models only)




621306–001 TouchPad button board (includes cable)


4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

● Flat-bladed screwdriver

● Phillips P0 screwdriver

● Phillips P1 screwdriver

Service considerations

The following sections include some of the considerations that you must keep in mind duringdisassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and allaccompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Usecare when handling the plastic parts. Apply pressure only at the points designated in the maintenanceinstructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseator seat the cables during removal and insertion. Handle cables by the connector whenever possible. Inall cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way thatthey cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extremecare; these cables tear easily.

Preliminary replacement requirements 29

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to thecomputer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether thecomputer is off or in Hibernation, turn the computer on, and then shut it down through the operatingsystem.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,avoid touching the connector.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protectivepackaging and label the package “FRAGILE.”

30 Chapter 4 Removal and replacement procedures

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structuredetermine the degree of sensitivity. Networks built into many integrated circuits provide some protection,but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices ormicrocircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout anormal cycle. Or the device may function normally for a while, then degrade in the internal layers,reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines describedin this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by differentactivities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V


Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

● Place items on a grounded surface before removing items from their containers.

● Always be properly grounded when touching a component or assembly.

● Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductivefoam.

● Use transporters and conveyors made of antistatic belts and roller bushings. Be sure thatmechanized equipment used for moving materials is wired to ground and that proper materials areselected to avoid static charging. When grounding is not possible, use an ionizer to dissipateelectric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

● Cover the workstation with approved static-shielding material.

● Use a wrist strap connected to a properly grounded work surface and use properly grounded toolsand equipment.

● Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

● When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safematerials.

● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids andStyrofoam.

● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handlethese items only at static-free workstations.

● Avoid contact with pins, leads, or circuitry.

● Turn off power and input signals before inserting or removing connectors or test equipment.


Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible strapswith a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,use alligator clips to connect a wrist strap.

● When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)can be used at standing workstations and are compatible with most types of shoes or boots. Onconductive floors or dissipative floor mats, use foot straps on both feet with a minimum of onemegohm resistance between the operator and ground. To be effective, the conductive strips mustbe worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

● Antistatic tape

● Antistatic smocks, aprons, and sleeve protectors

● Conductive bins and other assembly or soldering aids

● Nonconductive foam

● Conductive tabletop workstations with ground cords of one megohm resistance

● Static-dissipative tables or floor mats with hard ties to the ground

● Field service kits

● Static awareness labels

● Material-handling packages

● Nonconductive plastic bags, tubes, or boxes

● Metal tote boxes

● Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V


Component replacement proceduresThis chapter provides removal and replacement procedures.

There are as many as 56 screws, in 8 different sizes, that must be removed, replaced, or loosened whenservicing the computer. Make special note of each screw size and location during removal andreplacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag.

(1) Product name: This is the product name affixed to the front of the computer.

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n): This number provides specific information about the product'shardware components. The part number helps a service technician to determine what components andparts are needed.

(4) Model description: This is the alphanumeric identifier used to locate documents, drivers, and supportfor the computer.

(5) Warranty period: This number describes the duration of the warranty period for the computer.


Computer feet

The computer feet are adhesive-backed rubber pads that are attached to the base enclosure.


Rubber Kit (includes computer feet — two front and two rear) 580062-001

Component replacement procedures 35

Battery


6-cell, 2.55-Ah (55-Wh) Li-ion battery 586029-001

Before removing the battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet andthen unplugging the AC adapter from the computer.

Remove the battery:

1. Position the computer upside down on a flat surface, with the battery bay toward you.

2. Slide the battery release latches (1) to release the battery.

3. Remove the battery (2).

Install the battery by inserting it into the battery bay until you hear a click.


SIM

NOTE: The SIM is provided by the end user as a security measure for the WWAN module. The SIMshould be removed, placed into a static-dissipative container, and then replaced when the computer isreassembled.

Before removing the SIM, follow these steps:




4. Remove the battery (see Battery on page 36).

Remove the SIM:


2. Press in on the SIM (1) to release it from the SIM slot.

3. Remove the SIM (2) from the computer.

Install the SIM by inserting it into the SIM slot until you hear a click.


WLAN module


WLAN module:

Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001

Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HSready)

600370-001

Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) 602992-001

Atheros AR9285 802.11b/g/n 1x1 WiFi Adapter:

● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,and the United States

580101-001

● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo,Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea,Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana,Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru,the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

580101-002

Before removing the WLAN module, follow these steps:



3. Disconnect power from the computer by first unplugging the power cord from the AC outlet andthen unplugging the AC adapter from the computer.


Remove the WLAN module:


CAUTION: To prevent an unresponsive system, replace the wireless module only with a wirelessmodule authorized for use in the computer by the governmental agency that regulates wireless devicesin your country or region. If you replace the module and then receive a warning message, remove themodule to restore computer functionality, and then contact technical support through Help and Support.

1. Position the computer upside down on a flat surface, with the front toward you.

2. Loosen the 2 PM2.0×6.0 captive screws (1) that secure the hard drive cover to the computer.

3. Lift the left side of the cover (2) to detach it from the computer, and remove the hard drive cover.

NOTE: The hard drive cover is included in the Plastics Kit, part number 608634-001.

4. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. Thegray WLAN antenna cable is connected to the WLAN module “Aux” terminal.

5. Remove the PM2.0×3.5 screw (2) that secures the WLAN module to the system board. (The WLANmodule tilts up.)

6. Remove the WLAN module (3) by pulling it away from the slot at an angle.

NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion of the WLANmodule into the WLAN module slot.

Reverse this procedure to install the WLAN module.


WWAN module


WWAN module 531993-001

Before removing the WWAN module, follow these steps:





5. Remove the hard drive cover (see WLAN module on page 38).

Remove the WWAN module:

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wirelessmodule authorized for use in the computer by the governmental agency that regulates wireless devicesin your country or region. If you replace the module and then receive a warning message, remove themodule to restore computer functionality, and then contact technical support.


2. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.

NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. Theblue WWAN antenna cable is connected to the WWAN module “Aux” terminal.

3. Remove the 2 PM2.0×3.5 screws (2) that secure the WWAN module to the system board. (TheWWAN module tilts up.)


4. Remove the WWAN module (3) by pulling the module away from the slot at an angle.

NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion of the WWANmodule into the WWAN module slot.

Reverse this procedure to install the WWAN module.


RTC battery


RTC battery 608635-001

Before removing the real-time clock (RTC) battery, follow these steps:






Remove the RTC battery:


2. Disconnect the RTC battery cable (1) from the system board.

3. Slide the RTC battery (2) directly back to remove it.

Reverse this procedure to install the RTC battery.


Memory module


1-GB memory module (1333-MHz, DDR3) 598859-001



Before removing the memory module, follow these steps:






Remove the memory module:

NOTE: 1024-MB primary memory is included on the system board. Memory is customer accessibleand upgradable and is located in the accessory compartment.


2. Pull away the retention clips (1) at the sides of the memory module to release the memory module.(The memory module tilts up.)

CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touchthe components on the memory module.


3. Grasp the edge of the memory module (2), and then pull it out of the memory module slot.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into thememory module slot.

Reverse this procedure to install a memory module.

Drives

NOTE: The hard drive spare part kit and solid-state drive spare kit include a bracket.


Hard drive (includes hard drive bracket):

● 500-GB, 7200-rpm 609774-001


● 320-GB, 7200-rpm 609773-001

● 320-GB, 7200-rpm (for use with WWAN models only) 616990–001

● 250-GB, 7200-rpm 609772-001


● 160-GB, 7200-rpm 611689-001


Hard Drive Mounting Kit (includes mounting bracket and screws) 608645-001

Solid-state drive, 128-GB 608639–001

Before removing the hard drive or the solid-state drive, follow these steps:







Remove the hard drive or the solid-state drive:


2. Disconnect the drive connector (1).

3. Grasp the left Mylar tab (2) on the drive, and then pull up to remove the drive (3).

4. If it is necessary to replace the hard drive bracket or connector, follow these steps:

a. Disconnect the hard drive connector (1) from the hard drive.

b. Remove the 4 isolators (2) from the 4 corners of the hard drive bracket.

c. Remove the 4 PM3.0×3.5 screws (3) that secure the hard drive bracket to the hard drive orsolid-state drive.


d. Lift the bracket (4) straight up to remove it from the hard drive or solid-state drive.

Reverse this procedure to install a hard drive or solid-state drive.


Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.


For use in Belgium 608583-A41

For use in Brazil 608583-201

For use in the Czech Republic 608583-221

For use in France 608583-051

For use in French Canada 608583-121

For use in Germany 608583-041

For use in Greece 608583-DJ1

For use in Hungary 608583-211

For use in Israel 608583-BB1

For use in Italy 608583-061

For use in Japan 608583-291

For use in Korea 608583-AD1

For use in Latin America 608583-161

For use in Norway 608583-DH1

For use in Portugal 608583-131

For use in Russia 608583-251

For use in Saudi Arabia 608583-171

For use in Spain 608583-071

For use in Switzerland 535689-111

For use in Taiwan 608583-AB1

For use in Thailand 608583-281

For use in Turkey 608583-141

For use in the United Kingdom 608583-031

For use in the United States 608583-001

Before removing the keyboard, follow these steps:







6. Remove the hard drive (see Drives on page 44).

Remove the keyboard:


2. Remove the 4 PM2.0×5.5 screws that secure the keyboard to the computer.

3. Position the computer display-side up, with the front toward you.

4. Open the computer as far as possible.

5. Use a flat-bladed screwdriver to pry the rear edge of the keyboard (1) loose from the three retainingtabs.

6. Lift the keyboard (2) and turn it upside down, resting it on the top cover.


7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, andthen disconnect the keyboard cable (2) from the system board.

8. Remove the keyboard.

Reverse this procedure to install the keyboard.


Top cover


Top cover (includes TouchPad board and cable) 608643-001

Before removing the top cover, follow these steps:







7. Remove the keyboard (see Keyboard on page 47).

Remove the top cover.


2. Use a thin, flat tool to release the 4 rubber feet.

3. Remove the 2 PM2.0×9.0 screws (1) and the 3 PM2.0×5.0 screws (2) (located under the rubberdevice feet) that secure the top cover to the base enclosure.

4. Position the computer right-side up, with the front toward you and the display open as far aspossible.


5. Release and disconnect the following low insertion force (LIF) connector cables from the systemboard:

a. Power button board cable (1)

b. TouchPad cable (2)

c. TouchPad button board cable (3)

d. Wireless button cable (4)

6. Remove the 4 PM2.0×5.0 screws that secure the top cover to the base enclosure.

7. Lift the rear edge (1) of the top cover until it detaches from the base enclosure.


8. Remove the top cover (2) by lifting it straight up.

Reverse this procedure to install the top cover.


Wireless button board


Wireless button board (includes cable) 611691-001

Before removing the wireless button board, follow these steps:








8. Remove the top cover (see Top cover on page 50).

Remove the wireless button board:

1. Position the top cover upside down, with the front toward you.

2. Remove the PM2.0×3.5 screw (1) that secures the wireless button board to the top cover.

3. Remove the wireless button board (2).

Reverse this procedure to install the wireless button board.


Power button board


Power button board (includes cable) 611690-001

Before removing the wireless button board, follow these steps:









Remove the power button board:

1. Position the top cover upside down, with the front toward you.

2. Remove the PM2.0×3.5 screw (1) that secures the power button board to the top cover.

3. Remove the power button board (2).

Reverse this procedure to install the power button board.


Bluetooth module


Bluetooth module 537921-001

Before removing the Bluetooth module, follow these steps:









Remove the Bluetooth module:


2. Disconnect the Bluetooth cable (1) from the system board.

3. Lift the Bluetooth module (2) straight up from the speaker bar.

Reverse this procedure to install the Bluetooth module.


Speakers


Speakers (include cables) 580064-001

Before removing the speakers, follow these steps:









9. Remove the Bluetooth module (see Bluetooth module on page 55).

Remove the speakers:


2. Disconnect the speaker cable (1) from the system board.

3. Remove the 2 PM2.0×5.0 screws (2) that secure the speaker assembly to the base enclosure.

4. Remove the speaker assembly(3).

Reverse this procedure to install the speakers.


Digital media assembly


Digital media assembly (includes cable) 611693-001

Before removing the digital media assembly, follow these steps:









Remove the digital media assembly:


2. Disconnect the ZIF digital media assembly cable (1).

3. Remove the PM2.0×3.5 screw (2) that secures the digital media assembly to the base enclosure.

4. Remove the digital media assembly (3).

Reverse this procedure to install the digital media assembly.


Display assembly


29.5-cm (11.6-in) (1366 × 768) HD BrightView LED display assembly (includes webcam,microphone, nameplate, and logo)

608631-001

Before removing the display assembly, follow these steps:







7. Disconnect the wireless antenna cables from the WLAN module (see WLAN module on page 38)and WWAN module (see WWAN module on page 40).



Remove the display assembly:

1. Position the computer display-side up, with the front toward you.

2. Open the computer as far as possible.

3. Disconnect the display panel/webcam/microphone cable (1) from the system board.


4. Remove the wireless antenna cables from the clips (2) and routing channel built into the baseenclosure.

CAUTION: Support the display assembly when removing the following screws. Failure to supportthe display assembly can result in damage to the display assembly and other computercomponents.

5. Remove the 4 PM2.0×5.0 screws (1) that secure the display assembly to the base enclosure.

6. Lift the display assembly (2) straight up and remove it.

7. If it is necessary to replace the display bezel or any of the display assembly internal components:

a. Insert a thin-bladed tool between the hinge covers and the hinges to remove the hinge covers(1).

b. Flex the inside edges of the top edge (2), the left and right sides (3), and the bottom edge(4) of the display bezel until the bezel disengages from the display enclosure.


c. Remove the display bezel (5).

8. If it is necessary to replace the webcam module:

a. Disconnect the display panel/webcam/microphone cable (1) from the webcam module.

b. To remove the webcam module, lift up the bottom edge (2) and slide the webcam (3) out ata 45-degree angle.

9. If it is necessary to replace the display panel:

a. Remove the 6 PM2.0×3.0 screws (1) that secure the display hinge brackets to the displaypanel.


b. Remove the display hinge brackets (2).

c. Remove the 3 PM2.0×2.5 screws (1) (two on the right side and one on the left top) that securethe display panel to the display enclosure.

d. Remove the display panel (2).

e. Remove the 4 PM 2.0x2.5 screws from the display panel brackets (1).


f. Remove the display panel brackets (2).

10. If it is necessary to replace the display panel/webcam/microphone cable:

a. Turn the display panel upside down, with the bottom edge toward you.

b. Lift the adhesive support strip (1) that secures the display panel/webcam/microphone cableto the display panel.

c. Disconnect the display panel/webcam/microphone cable (2) from the connector on the backof the display panel, and remove the display panel/webcam/microphone cable.

11. If it is necessary to replace the wireless antenna transceivers and cables:

a. Detach the wireless antenna transceivers (1) from the display enclosure. (The transceiversare attached to the enclosure with double-sided tape.)


b. Release the wireless antenna cables (2) from the clips and routing channels built into the leftand right sides of the display enclosure, and remove the wireless antenna transceivers andcables.

Reverse this procedure to reassemble and install the display assembly.

Multi board


Multi board (includes USB and RJ-45 ports, and cable) 611692-001

Before removing the multi board, follow these steps:





5. Remove the following components:

a. hard drive cover (see WLAN module on page 38).

b. Hard drive (see Drives on page 44).

c. Keyboard (see Keyboard on page 47).

d. Top cover (see Top cover on page 50).

e. Display assembly (see Display assembly on page 58).


Remove the multi board:

1. Disconnect the multi board cable (1) from the system board.

2. Remove the 2 PM2.0×3.5 screws (2) that secure the multi board to the base enclosure.

3. To remove the multi board and cable (3), lift up the inside edge and slide the multi board out at a45-degree angle.

Reverse this procedure to install the multi board.

Security cable bracket


Security cable bracket (included in power connector spare part kit, part number 591851-001)

Before removing the security cable bracket, follow these steps:












Remove the security cable bracket:

1. Position the base enclosure with the front toward you.

2. Remove the PM2.0 x 5.0 screw (1) that secures the security cable bracket to the base enclosure.

3. Lift the right edge (2) of the bracket and remove the bracket (3) at an angle.

Reverse this procedure to install the security cable bracket.


System board


System board:

● With AMD Athlon II Neo K125 1.7-GHz single core processor, 1-MB Level 2 cache, 800-MHzFSB, 1024-MB base memory, and replacement thermal material

608640-001

● With AMD Athlon II Neo K325 1.3-GHz dual core processor, 2-MB Level 2 cache, 800-MHz FSB,1024-MB base memory, and replacement thermal material

608641-001

● With AMD Turion II Neo K625 1.5-GHz dual core processor, 2-MB Level 2 cache, 800-MHz FSB,1024-MB base memory, and replacement thermal material

608642-001

● With onboard AMD Athlon II Neo K125 1.7-GHz single core processor, for use with WWAN SKUsonly, 1-MB Level 2 cache, 800-MHz FSB, 1024-MB base memory, and replacement thermalmaterial

616522-001

● With AMD Athlon II Neo K325 1.3-GHz dual core processor, for use with WWAN SKUs only, 2-MB Level 2 cache, 800-MHz FSB, 1024-MB base memory, and replacement thermal material

616523-001

● With AMD Turion II Neo K625 1.5-GHz dual core processor, for use with WWAN SKUs only, 2-MB Level 2 cache, 800-MHz FSB, 1024-MB base memory, and replacement thermal material

616524-001

Before removing the system board, follow these steps:











f. Security cable bracket (see Security cable bracket on page 64).

When replacing the system board, be sure that the following components are removed from the defectivesystem board and installed on the replacement system board:

● SIM (see SIM on page 37)

● WLAN module (see WLAN module on page 38).

● RTC battery (see RTC battery on page 42).

● Memory module (see Memory module on page 43).


● WWAN module (see WWAN module on page 40).

● Power connector (see Power connector on page 68).

● Fan (see Fan on page 71).

● Heat sink (see Heat sink assembly on page 69).

Remove the system board:

1. Remove the PM2.0×3.5 screw that secures the system board to the base enclosure.

2. Lift the right side of the system board (1) until it rests at an angle.

3. Remove the system board (2) by sliding it away from the base enclosure at a 45-degree angle.

Reverse the procedure to install the system board.


Power connector


Power connector (includes power connector cable and security cable bracket) 591851-001

Before removing the power connector, follow these steps:












g. System board (see System board on page 66).

Remove the power connector:

1. Disconnect the power connector cable from the system board.

2. Remove the power connector.

Reverse this procedure to install the power connector.


Heat sink assembly

NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side ofthe computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperaturesensor and is designed to turn on automatically when high temperature conditions exist. Theseconditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air isdisplaced through the ventilation grill located on the left side of the computer.


Heat sink assembly (includes replacement thermal material) 608629-001

Before removing the heat sink assembly, follow these steps:











f. System board (see System board on page 66).

Remove the heat sink assembly:

1. Following the 1, 2, 3, 4, 5 sequence stamped into the heat sink assembly, loosen the 5 PM2.0×4.0captive screws (1) that secure the heat sink assembly to the system board.

NOTE: Due to the adhesive quality of the thermal material located between the heat sinkassembly and system board components, it may be necessary to move the heat sink assemblyfrom side to side to detach the assembly.


2. Remove the heat sink assembly (2).

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sinkassembly and the system board each time the fan and heat sink are removed:

Thermal paste is used on the Southbridge (2), and the heat sink section (1) that services it.

Thermal pads are used on the graphics chip (4) and the heat sink section (3) that services it.

Thermal pads are used on the processor (6) and the heat sink section (5) that services it.

Replacement thermal material is included with all heat sink assembly and system board spare partkits.

Reverse this procedure to install the heat sink assembly.


Fan


Fan (includes cable) 611688-001

Before removing the fan, follow these steps:












g. System board (see System board on page 66).

h. Heat sink (see Heat sink assembly on page 69).

Remove the fan:

1. Disconnect the fan cable (1) from the system board.

2. Remove the 2 PM2.0×3.5 screws (2) that secure the fan to the system board.


3. Remove the fan (3).

Reverse this procedure to install the fan.


5 Computer Setup

Computer Setup in Windows 7

Starting the Setup Utility

The Setup Utility is a ROM-based information and customization utility that can be used even when yourWindows operating system is not working.

The utility reports information about the device and provides settings for startup, security, and otherpreferences.

To start the Setup Utility:

� Open the Setup Utility by turning on or restarting the device, and then pressing f10 while the “F10= BIOS Setup Options” message is displayed in the lower-left corner of the screen.

Using the Setup Utility

Changing the language of the Setup Utility

The following procedure explains how to change the language of the Setup Utility. If the Setup Utility isnot already running, begin at step 1. If the Setup Utility is already running, begin at step 2.

1. Open the Setup Utility by turning on or restarting the device, and then pressing f10 while the “F10= BIOS Setup Options” message is displayed in the lower-left corner of the screen.

2. Use the arrow keys to select System Configuration > Language, and then press enter.

3. Use the arrow keys to select a language, and then press enter.

4. When a confirmation prompt with your language selected is displayed, press enter.

5. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit SavingChanges, and then press enter.

Your change goes into effect immediately.

Navigating and selecting in the Setup Utility

Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation andselection are by keystroke.

● To choose a menu or a menu item, use the arrow keys.

● To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either thearrow keys or f5 or f6.

Computer Setup in Windows 7 73

● To select an item, press enter.

● To close a text box or return to the menu display, press esc.

● To display additional navigation and selection information while the Setup Utility is open, pressf1.

Displaying system information

The following procedure explains how to display system information in the Setup Utility. If the SetupUtility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.


2. Select the Main menu. System information such as the system time and date, and identificationinformation about the device is displayed.

3. To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > ExitDiscarding Changes, and then press enter.

Restoring default settings in the Setup Utility

The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility isnot already running, begin at step 1. If the Setup Utility is already running, begin at step 2.


2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.

3. When the Setup Confirmation is displayed, press enter.

4. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit SavingChanges, and then press enter.

The Setup Utility default settings go into effect when the device restarts.

NOTE: Your password, security, and language settings are not changed when you restore the factorydefault settings.

Exiting the Setup Utility

You can exit the Setup Utility with or without saving changes.

● To exit the Setup Utility and save your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use thearrow keys to select Exit > Exit Saving Changes, and then press enter.

● To exit the Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use thearrow keys to select Exit > Exit Discarding Changes, and then press enter.

After either choice, the device restarts in Windows.

74 Chapter 5 Computer Setup

Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options.

NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your device.

Main menu

Select To do this

System information ● View and change the system time and date.

● View identification information about the device.

● View specification information about the processor, memory size,and system BIOS.

Security menu

Select To do this

Administrator password Enter, change, or delete an administrator password.

Power-On Password Enter, change, or delete a power-on password.

System Configuration menu

Select To do this

Language Support Change the Setup Utility language.

Processor C4 State Enable/disable the processor C4 sleep state.

Boot Options Set the following boot options:

● f10 and f12 Delay (sec.)―Set the delay for the f10 and f12 functionsof the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).

● Internal Network Adapter boot―Enable/disable boot from InternalNetwork Adapter.

● Boot Order―Set the boot order for:

◦ Internal hard drive (select models only)

◦ USB Floppy

◦ USB CD/DVD ROM Drive

◦ USB flash drive

◦ USB Hard drive

◦ USB Card Reader

◦ Network adapter

NOTE: Only the devices attached to the system will appearin the boot order menu.

Computer Setup in Windows 7 75

Diagnostics menu

Select To do this

Hard Disk Self Test (select models only) Run a comprehensive self-test on the hard drive.

Memory Test Run a diagnostic test on the system memory.

76 Chapter 5 Computer Setup

6 Specifications

Computer specifications

Metric U.S.

Dimensions

Depth 20.40 cm 8.03 in

Width 28.90 cm 11.37 in

Height 1.98 cm 0.78 in

Weight

Equipped with a hard drive 1470 g 3.24 lb

Equipped with a solid-state drive 1449 g 3.19 lb

Input power

Operating voltage 19 V dc @ 1.58 A – 30 W

Operating current 1.58 A

Temperature

Operating 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 65°C -4°F to 149°F

Relative humidity (noncondensing)

Operating 10% to 90%

Nonoperating 0% to 95%

Maximum altitude (unpressurized)

Operating -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within thisrange of temperatures.

Computer specifications 77

29.5-cm (11.6-in) (1366 x 768) HD BrightView LED displayspecifications

Dimensions Metric U.S.

Height 12.53 cm 4.93 in

Width 22.27 cm 8.77 in

Diagonal 25.55 cm 10.06 in

Number of colors 262,144

Contrast ratio 400:1 (typical)

Brightness 200 nits (typical)

Pixel resolution

Pitch 0.2175 × 0.2175 mm

Format 1024 × 600

Configuration RGB vertical stripe

Backlight Edge lit

Character display 80 × 25

Total power consumption 3.0 W

Viewing angle ±40° horizontal, +20/-40° vertical (typical)

78 Chapter 6 Specifications

Hard drive specifications

160-GB* 250-GB* 320-GB* 500-GB*

Dimensions

Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm

Width 63.5 mm 63.5 mm 63.5 mm 63.5 mm

Weight 101 g 101 g 101 g 101 g

Interface type SATA SATA SATA SATA

Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec

Security ATA security ATA security ATA security ATA security

Seek times (typical read, including setting)

Single track 3 ms 3 ms 3 ms 3 ms

Average 13 ms 13 ms 13 ms 13 ms

Maximum 24 ms 24 ms 24 ms 24 ms

Logical blocks 117,210,240 117,210,240 117,210,240 117,210,240

Disc rotational speed 7200 rpm 7200 rpm 7200 rpm 7200 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

5°C to 55°C (41°F to 131°F)

5°C to 55°C (41°F to 131°F)

5°C to 55°C (41°F to 131°F)

* 1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drivespecifications may differ slightly.

NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

Hard drive specifications 79

Solid-state drive specifications

128-GB solid-state drive

Dimensions

Height 9.5 mm

Width 63.5 mm

Weight 70 g

Interface type SATA

Transfer rate 220 MB/sec

Security ATA security

Logical blocks 250,069,680

Operating temperature 0°C to 70°C

(32°F to 158°F)

* 1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drivespecifications may differ slightly.

NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

80 Chapter 6 Specifications

7 Backup and recovery

Windows 7 backup and recoveryTo protect your information, back up your files and folders. In case of system failure, you can use thebackup files to restore your computer.

CAUTION: In the event of a hard drive failure, you cannot use your computer to access the DisasterRecovery utility. Therefore, HP recommends that you download the Disaster Recovery utility SoftPaq,and then extract it to a USB flash drive as soon as possible after software setup. For details, refer toDownloading and extracting the Disaster Recovery utility on page 83.

Depending on your computer model, you may have one of the following backup and recovery solutions:

● Roxio BackOnTrack

● HP Recovery Manager

NOTE: For detailed information, perform a search for these topics in Help and Support.

Backing up and recovering using Roxio BackOnTrack

Successful recovery after a system failure depends on whether you have completely backed up yourfiles. If Roxio BackOnTrack is preinstalled on your computer, BackOnTrack allows you to create abackup of your computer image. You should create the initial backup immediately after software setup.As you add new software and data files, you should continue to back up your system on a regular basisto maintain a reasonably current backup.

Note the following guidelines when backing up your information:

● Store personal files in the Documents library and back up this folder regularly.

● Back up templates stored in their associated programs.

● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.The screen shot can be a time-saver if you have to reset your preferences.

To copy the screen and paste it into a word-processing document, follow these steps:

1. Display the screen.

2. Copy the screen:

● To copy the active window, press alt+fn+prt sc.

● To copy the entire screen, press fn+prt sc.

Windows 7 backup and recovery 81

3. Open a word-processing document, select Edit>Paste.

4. Save the document.

Creating a copy of the hard drive

The back up drive function of BackOnTrack creates a Disaster Recovery Set that is an exact image ofyour hard drive data. You can back up the image to an external hard drive (purchased separately).

To create a Disaster Recovery Set using BackOnTrack, follow these steps:

NOTE: Be sure that the computer is connected to AC power before you start the backup process.

1. Select Start>All Programs> Roxio.

2. SelectBackOnTrack>BackOnTrack Home>Disaster Recovery.

3. Select Backup drive.

4. Select a drive to back up.

5. Add a comment to describe the backup.

NOTE: Comments are optional, but adding comments can help you remember the purpose ofthe backup. The date and list of drives being backed up are automatically included in thedescription.

6. Select a destination for the Disaster Recovery Set.

NOTE: The destination cannot be a network drive.

7. Select the action button at the bottom-right of the computer screen.

8. Follow the on-screen instructions.

Performing a recovery

In case of system failure or instability, the computer provides the following ways to recover your files:

● BackOnTrack Disaster Recovery utility: You can use Disaster Recovery to recover your hard driveimage (including your files, programs, and operating system) after a hard drive failure.

● BackOnTrack Instant Restore utility: You can use Instant Restore to quickly restore your computerto a working state if a software-related problem occurs. The Instant Restore utility automaticallycreates working states periodically. You can also define a working state by saving the currentcomputer state manually.

NOTE: For more information about computer system states, refer to the BackOnTrack software help.

Using the Disaster Recovery utility

NOTE: To perform a recovery with Disaster Recovery, you need a USB flash drive (purchasedseparately). For optimum performance, the capacity of the drive should be no larger than 2 GB.

Disaster Recovery recovers data from a Disaster Recovery Set that you previously created with RoxioBackOnTrack. Disaster Recovery is available from the HP Web site in a compressed file called aSoftPaq.

NOTE: Running the SoftPaq makes the USB drive bootable.

82 Chapter 7 Backup and recovery

CAUTION: Before performing a disaster recovery, you must download the Disaster Recovery utilityand extract it to a USB flash drive.

Downloading and extracting the Disaster Recovery utility

To download and extract Disaster Recovery, follow these steps:

1. Connect a bootable USB flash drive or external drive to a USB port on your computer.

2. Open your Web browser, go to http://www.hp.com/support, and select your country or region.

3. Enter the SoftPaq number SP42226 in the Search box, press enter, and then follow the on-screeninstructions.

4. Select Download only to save the file to your computer.

5. When prompted, select Save, and then select the external drive from the list of storage locations.

6. After the file is downloaded, navigate to the USB flash drive or external drive, and then double-click the SoftPaq file to format the USB flash drive and extract the Disaster Recovery files.

7. If prompted to do so, restart your computer after the installation is complete.

Restoring your hard drive image

To restore your hard drive image using Disaster Recovery, follow these steps:

1. Connect the external hard drive containing the Disaster Recovery Set to your computer.

2. Connect the bootable USB flash drive containing the extracted Disaster Recovery utility to a USBport on your computer.

3. Change the boot device order by turning on or restarting the computer, and then press f9.

4. Use the arrow keys to select the USB flash drive, and then press enter.

5. At the Roxio BackOnTrack Disaster Recovery screen, select Disaster Recovery>Next.

6. Browse to the external hard drive containing the Disaster Recovery Set, and then select Next.

7. Select Next to proceed with the recovery.

NOTE: This process may take several minutes.

8. After a message on the screen reports a successful recovery, select Finish.

Using the Instant Restore utility

You can restore your computer from Windows when the operating system is functioning. If the operatingsystem is not functioning, you can also access the utility by restarting your computer.

NOTE: For more information about the Instant Restore utility, refer to the BackOnTrack software Help.

Using the Instant Restore utility when the operating system is functioning

To recover information when the operating system is functioning properly, follow these steps:

1. Save and close all open documents and close any open programs.

2. Select Start>All Programs>Roxio.


http://www.hp.com/support

3. Select BackOnTrack>BackOnTrack Home>Instant Restore.

4. Select Restore State, and then select a restore state.

5. Select the action button in the bottom-right corner of the computer screen.

6. Select Yes to confirm your selected restore state.

When the restore process is complete, the computer restarts and a notification message is displayed.

Using the Instant Restore utility when the operating system is not functioning

To recover information when the operating system is not functioning, follow these steps:

1. Restart the computer.

NOTE: If the operating system has stopped responding and the computer screen is blue, restartthe computer by turning the power switch off and then on.

2. When the HP computer logo is displayed on the screen, press the f6 button repeatedly until theWindows status bar is displayed.

3. When the Roxio BackOnTrack screen is displayed, follow the on-screen instructions.

Using Windows Backup and Restore

To create a backup using Windows Backup and Restore, follow these steps:

NOTE: Be sure that the computer is connected to AC power before you start the backup process.

NOTE: The backup process may take over an hour, depending on file size and the speed of thecomputer.

1. Select Start>All Programs>Maintenance>Backup and Restore.

2. Follow the on-screen instructions to set up and create a backup.

NOTE: Windows includes the User Account Control feature to improve the security of yourcomputer. You may be prompted for your permission or password for tasks such as installingsoftware, running utilities, or changing Windows settings. Refer to Help and Support for moreinformation.

Using system restore points

When you back up your system, you are creating a system restore point. A system restore point allowsyou to save and name a snapshot of your hard drive at a specific point in time. You can then revert backto that point if you want to reverse subsequent changes made to your system.

NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created sincethe last restore point.

You also can create additional restore points to provide increased protection for your system files andsettings.

When to create restore points

● Before you add or extensively modify software or hardware.

● Periodically, whenever the system is performing optimally.


NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.

Creating a system restore point

1. Select Start>Control Panel>System and Security>System.

2. In the left pane, select System protection.

3. Select the System Protection tab.

4. Under Protection Settings, select the disk for which you want to create a restore point.

5. Select Create.


Restoring to a previous date and time

To revert to a restore point (created at a previous date and time) when the computer was functioningoptimally, follow these steps:

1. Select Start>Control Panel>System and Security>System.

2. In the left pane, select System protection.

3. Select the System Protection tab.

4. Select System Restore.


Backing up and recovering using HP Recovery Manager

If your computer includes HP Recovery Manager, tools provided by the operating system and by HPRecovery Manager software are designed to help you with the following tasks for safeguarding yourinformation and restoring it in case of a system failure:

● Backing up your information

● Creating a set of recovery discs

● Creating system restore points

● Recovering a program or driver

● Performing a full system recovery

Backing up your information

As you add new software and data files, you should back up your system on a regular basis to maintaina reasonably current backup. Back up your system at the following times:

● At regularly scheduled times

NOTE: Set reminders to back up your information periodically.

● Before the computer is repaired or restored

● Before you add or modify hardware or software


Note the following when backing up:

● Create system restore points using the Windows System Restore feature, and periodically copythem to a disc.

● Store personal files in the Documents library, and periodically back up this folder.

● Back up templates stored in their associated programs.

● You can back up your information to an optional external hard drive, a network drive, or discs.

● When backing up to discs, use any of the following types of discs (purchased separately): CD-R,CD-RW, DVD+R, DVD-R, or DVD±RW. The discs you use depend on the type of optical drive youare using.

NOTE: DVDs store more information than CDs, so using them for backup reduces the numberof recovery discs required.

● When backing up to discs, number each disc before inserting it into an optical drive.

● Save the customized settings in a window, toolbar, or menu bar by taking a screen shot of thesettings. The screen shot can be a time-saver if you have to reset your preferences.

To copy the screen and paste the image into a word-processing document:

1. Display the screen.

2. Copy the screen:

To copy only the active window, press alt+prt sc.

To copy the entire screen, press prt sc.

3. Open a word-processing document, selcet Edit> Paste.

4. Save the document.

Creating a set of recovery discs

HP recommends that you create recovery discs to be sure that you can restore your system to its originalfactory state if you experience serious system failure or instability. Create these discs after setting upthe computer for the first time.

NOTE: This task will require an optional external or shared optical drive.

Handle these discs carefully and keep them in a safe place. The software allows the creation of onlyone set of recovery discs.

Note the following guidelines before creating recovery discs:

● You will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discsare purchased separately. DVDs have a larger storage capacity than CDs. If you use CDs, up to20 discs may be required, whereas only a few DVDs are required.

NOTE: Double-layer discs and read-write discs—such as CD-RW, DVD±RW, and BD-RE(rewritable Blu-ray) discs—are not compatible with the Recovery Manager software.

● The computer must be connected to AC power during this process.

● Only one set of recovery discs can be created per computer.


● Number each disc before inserting it into an optical drive.

● If necessary, you can exit the program before you have finished creating the recovery discs. Thenext time you open Recovery Manager, you will be prompted to continue the disc creation process.

To create a set of recovery discs:

1. Select Start>All Programs>Recovery Manager>Recovery Disc Creation.


Performing a recovery

NOTE: You can recover only files that you have previously backed up. HP recommends that you useRecovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up yourcomputer.

Recovery Manager software allows you to repair or restore the system if you experience system failureor instability. Recovery Manager works from recovery discs that you create or from a dedicated recoverypartition (select models only) on the hard drive. However, computers that include a solid-state drive(SSD) may not have a recovery partition. If that is the case, recovery discs have been included with yourcomputer. Use these discs to recover your operating system and software.

NOTE: Windows has its own built-in repair features, such as System Restore. If you have not alreadytried these features, try them before using Recovery Manager. For more information on these built-inrepair features, select Start>Help and Support.

NOTE: Recovery Manager recovers only the software that was preinstalled at the factory. Softwarenot provided with this computer must be downloaded from the manufacturer’s Web site or reinstalledfrom the disc provided by the manufacturer.

Recovering using the recovery discs

To restore the system from the recovery discs:

1. Back up all personal files.

2. Insert the first recovery disc into an optional optical drive, and restart the computer.


Recovering using the partition on the hard drive (select models only)

On some models, you can perform a recovery from the partition on the hard drive, which is accessedby pressing either the Start button or f11. This restores the computer to its factory condition.

NOTE: Computers with an SSD may not have a recovery partition. If the computer does not have arecovery partition, you will not be able to recover using this procedure. Recovery discs have beenincluded for computers that do not have a partition. Use these discs to recover your operating systemand software.

To restore the system from the partition, follow these steps:

1. Access Recovery Manager in either of the following ways:

Select Start>All Programs>Recovery Manager>Recovery Manager.


– or –

a. Turn on or restart the computer.

b. Press f11 while the “Press f11 for recovery message is displayed on the screen.

NOTE: It may take several minutes for Recovery Manager to load.

2. In the Recovery Manager window, select System Recovery.



8 Connector pin assignments

Audio-out (headphone)/Audio-in (microphone) jack

Pin Signal

1 Left audio signal in

2 Right audio signal in

3 Ground

4 Microphone

Audio-out (headphone)/Audio-in (microphone) jack 89

External monitor

Pin Signal

1 Red analog

2 Green analog

3 Blue analog

4 Not connected

5 Ground

6 Ground analog

7 Ground analog

8 Ground analog

9 +5 VDC

10 Ground

11 Monitor detect

12 DDC 2B data

13 Horizontal sync

14 Vertical sync

15 DDC 2B clock

90 Chapter 8 Connector pin assignments

RJ-45 (network)

Pin Signal

1 Transmit +

2 Transmit -

3 Receive +

4 Unused

5 Unused

6 Receive -

7 Unused

8 Unused

RJ-45 (network) 91

Universal Serial Bus

Pin Signal

1 +5 VDC

2 Data -

3 Data +

4 Ground

92 Chapter 8 Connector pin assignments

9 Power cord set requirements

The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from 220 to 240 volts AC.

The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equipment is purchased.

Power cord sets for use in other countries and regions must meet the requirements of the country orregion where the computer is used.

Requirements for all countries and regionsThe requirements listed below are applicable to all countries and regions:

● The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).

● All power cord sets must be approved by an acceptable accredited agency responsible forevaluation in the country or region where the power cord set will be used.

● The power cord sets must have a minimum current capacity of 10 amps and a nominal voltagerating of 125 or 250 V AC, as required by the power system of each country or region.

● The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 StandardSheet C13 connector for mating with the appliance inlet on the back of the computer.

Requirements for all countries and regions 93

Requirements for specific countries and regions

Country/region Accredited agency Applicable note number

Australia EANSW 1

Austria OVE 1

Belgium CEBC 1

Canada CSA 2

Denmark DEMKO 1

Finland FIMKO 1

France UTE 1

Germany VDE 1

Italy IMQ 1

Japan METI 3

The Netherlands KEMA 1

Norway NEMKO 1

The People's Republic of China CCC 5

South Korea EK 4

Sweden SEMKO 1

Switzerland SEV 1

Taiwan BSMI 4

The United Kingdom BSI 1

The United States UL 2

1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance couplerand wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where itwill be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole groundingtype with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with theJapanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wallplug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance couplerand wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where itwill be used.

5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance couplerand wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where itwill be used.

94 Chapter 9 Power cord set requirements

10 Recycling

BatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local laws and regulations in your area for computer battery disposal.

DisplayWARNING! The backlight contains mercury. Exercise caution when removing and handling thebacklight to avoid damaging this component and causing exposure to the mercury.

CAUTION: The procedures in this chapter can result in damage to display components. The onlycomponents intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight.When you remove these components, handle them carefully.

NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assemblythat might require special handling at end-of-life. Disposal of mercury may be regulated because ofenvironmental considerations. For disposal or recycling information, contact your local authorities, orsee the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.

This section provides disassembly instructions for the display assembly. The display assembly must bedisassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).

NOTE: The procedures provided in this chapter are general disassembly instructions. Specific details,such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from onecomputer model to another.

Battery 95

http://www.eiae.org

Perform the following steps to disassemble the display assembly:

1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.

2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of thedisplay bezel until the bezel disengages from the display assembly.

3. Remove the display bezel (3).

96 Chapter 10 Recycling

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).

5. Remove all screws (1) that secure the display panel assembly to the display enclosure.

6. Remove the display panel assembly (2) from the display enclosure.

7. Turn the display panel assembly upside down.

8. Remove all screws that secure the display panel frame to the display panel.

9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the displaypanel frame.

Display 97

10. Remove the display panel frame (2) from the display panel.

11. Remove the screws (1) that secure the backlight cover to the display panel.

12. Lift the top edge of the backlight cover (2) and swing it outward.

13. Remove the backlight cover.

14. Turn the display panel right-side up.


15. Remove the backlight cables (1) from the clip (2) in the display panel.

16. Turn the display panel upside down.

WARNING! The backlight contains mercury. Exercise caution when removing and handling thebacklight to avoid damaging this component and causing exposure to the mercury.

17. Remove the backlight frame from the display panel.

Display 99

18. Remove the backlight from the backlight frame.

19. Disconnect the display panel cable (1) from the LCD panel.

20. Remove the screws (2) that secure the LCD panel to the display rear panel.

21. Release the LCD panel (3) from the display rear panel.

22. Release the tape (4) that secures the LCD panel to the display rear panel.

23. Remove the LCD panel.

24. Recycle the LCD panel and backlight.


Index

AAC adapter

identifying 15administrator password 75antennas 14applications key, Windows 8audio, product description 3audio-in (microphone) jack 10audio-out (headphone) jack 10audio-in jack

pin assignments 89audio-out jack

pin assignments 89

Bbase enclosure, spare part

number 20battery

identifying 15removal 36spare part number 36

battery bay, identifying 13battery light 9battery release latches 13bay, battery 13boot options 75boot order 75buttons

left TouchPad 5power 7right TouchPad 5wireless 7

Ccables

security 11cables, service considerations 29caps lock light, identifying 6changing the Setup Utility

language 73

chipset, product description 1components

additional hardware 15bottom 13display 12front 9left-side 11right-side 10TouchPad 5

computer feetlocations 35spare part number 35

computer specifications 77connectors

service considerations 29cord, power 15

DDiagnostics menu 76Digital Media Slot, identifying 10diskette drive

precautions 30product description 2

display assemblyremoval 58spare part number 18, 58

display component recycling 95display hinge covers, spare part

number 21display specifications 78display switch, identifying 12displaying system information 74drive light, identifying 9drives

preventing damage 30drives, boot order 75

Eearbuds 10electrostatic discharge 31

esc key 8Ethernet, product description 3exiting the Setup Utility 74external media cards, product

description 3external monitor port

identifying 10pin assignments 90

Ffan

removal 71spare part number 18, 71

feetlocations 35spare part number 35

fn key 8function keys 8

Ggraphics, product description 1grounding equipment and

methods 33

Hhard drive

precautions 30spare part number 20, 22,

44specifications 79

hard drive bay, identifying 13hard drive self test 76hard drives

product description 2HDMI port, identifying 11headphone (audio-out) jack 10headphone jack

pin assignments 89headphones 10

Index 101

heat sink assemblyremoval 69spare part number 69

Iinternal display switch,

identifying 12internal microphone,

identifying 12

Jjacks

audio-in (microphone) 10audio-out (headphone) 10RJ-45 (network) 10

Kkeyboard

product description 4removal 47spare part number 18, 47

keysesc 8fn 8function 8Windows applications 8Windows logo 8

Llanguage support 75latches, battery release 13left TouchPad button,

identifying 5lights

battery 9caps lock 6drive 9power 6webcam 12wireless 6

MMain menu 75memory module

product description 2removal 43spare part number 43

memory module slot 13memory test 76microphone (audio-in) jack 10

microphone jackpin assignments 89

microphone, productdescription 2

model name 1monitor port

pin assignments 90monitor port, external 10

Nnavigating in the Setup Utility 73network jack

pin assignments 91network jack, identifying 10

Ooperating system, product

description 4optical drive, product

description 2

Ppacking guidelines 32panel, product description 1passwords 75pin assignments

audio-in jack 89audio-out jack 89external monitor port 90headphone jack 89microphone jack 89monitor port 90network jack 91RJ-45 jack 91Universal Serial Bus (USB)

port 92plastic parts 29pointing device

product description 4ports

external monitor 10HDMI 11product description 3USB 10, 11

power button, identifying 7power connector, identifying 11power cord

set requirements 93spare part number 23

power cord, identifying 15power light, identifying 6

power requirements, productdescription 4

power-on password 75Processor C4 State 75processor, product description 1product description

audio 3chipset 1diskette drive 2Ethernet 3external media cards 3graphics 1hard drives 2keyboard 4memory module 2microphone 2operating system 4optical drives 2panel 1pointing device 4ports 3power requirements 4processors 1product name 1security 4serviceability 4solid-state drive 2webcam 3wireless 3

product name 1

Rrelease latches

battery 13removal/replacement

preliminaries 29procedures 34

restoring default settings 74right TouchPad button,

identifying 5RJ-45 (network) jack,

identifying 10RJ-45 jack

pin assignments 91RTC battery


rubber kit, spare part number 24

102 Index

Sscrew count 34screw kit

spare part number 24screws

PM3.0×3.0 25security cable slot, identifying 11Security menu 75security, product description 4selecting in the Setup Utility 73serial number 16, 34service considerations 29service tag 16, 34serviceability, product

description 4SIM

removal 37solid-state drive

product description 2specifications 80

speakers, identifying 9specifications

computer 77display 78hard drive 79solid-state drive 80

static-shielding materials 33system board


System Configuration menu 75system information 75

Ttools required 29top cover


TouchPadbuttons 5identifying 5

TouchPad scroll zone,identifying 5

transporting guidelines 32

UUSB port

pin assignments 92USB ports, identifying 10, 11

Vvents, identifying 11, 13

Wwebcam light, identifying 12webcam, identifying 12webcam, product description 3Windows applications key,

identifying 8Windows logo key, identifying 8wireless antennas 14wireless button, identifying 7wireless light, identifying 6wireless module, product

description 3WLAN 13WLAN antennas, identifying 14WLAN module

removal 38spare part number 38

workstation guidelines 32WWAN antennas, identifying 14WWAN module

removal 40spare part number 40

Index 103