hp pavilon ze4900 manual.pdf
TRANSCRIPT
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Maintenance and Service GuideHP Pavilion ze4900 Notebook PCHP Compaq nx9040, nx9030, and nx9020 Notebook PCCompaq Presario 2200 Series Notebook
Document Part Number: 371025-001
August 2004
This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebook disassembly procedures.
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Copyright 2004 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service GuideHP Pavilion ze4900 Notebook PCHP Compaq nx9040, nx9030, and nx9020 Notebook PCCompaq Presario 2200 Series NotebookFirst Edition August 2004Document Part Number: 371025-001
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Maintenance and Service
Contents
1 Product
1.1 Model1.2 Featur1.3 Resett1.4 Power1.5 Extern1.6 Design
2 Trouble
2.1 CompUsingSelectSelectSelectSelect
2.2 Troub
3 Illustrat
3.1 Serial 3.2 Noteb3.3 Mass 3.4 Misce Guide iii
Description
s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110ing the Notebook . . . . . . . . . . . . . . . . . . . . . . 113 Management. . . . . . . . . . . . . . . . . . . . . . . . . 114al Components . . . . . . . . . . . . . . . . . . . . . . . 115 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 133
shooting
uter Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 22ing from the Main Menu . . . . . . . . . . . . . . . . . 23ing from the Security Menu . . . . . . . . . . . . . . 24ing from the Advanced Menu . . . . . . . . . . . . . 25ing from the Tools Menu. . . . . . . . . . . . . . . . . 25leshooting Flowcharts . . . . . . . . . . . . . . . . . . . 26
ed Parts Catalog
Number Location . . . . . . . . . . . . . . . . . . . . . . 31ook Major Components . . . . . . . . . . . . . . . . . . 32Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 312llaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
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iv
Contents
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 42
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 42
4.3 Preventing Damage to Removable Drives . . . . . . . . 434.4 Preven4.5 Packa4.6 Works4.7 Groun
5 Remova
5.1 Serial 5.2 Disass5.3 Prepar5.4 Noteb5.5 Memo5.6 Mini P5.7 Keybo5.8 Keybo5.9 Switch5.10 Spea5.11 Opti5.12 Disp5.13 Top5.14 Hea5.15 Proc5.16 Wire5.17 Disk5.18 Disk5.19 SystMaintenance and Service Guide
ting Electrostatic Damage . . . . . . . . . . . . . . . 44ging and Transporting Precautions . . . . . . . . . 44tation Precautions . . . . . . . . . . . . . . . . . . . . . . 45ding Equipment and Methods . . . . . . . . . . . . . 45
l and Replacement Procedures
Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51embly Sequence Chart . . . . . . . . . . . . . . . . . . 52ing the Notebook for Disassembly . . . . . . . . . 54ook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59ry Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 510CI Communications Board. . . . . . . . . . . . . . 512ard Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 514ard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 516 Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 519kers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521cal Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522lay Assembly . . . . . . . . . . . . . . . . . . . . . . . . 523
Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 527t Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 531essor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533less Button Board . . . . . . . . . . . . . . . . . . . . . 535ette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 537ette Drive Cover . . . . . . . . . . . . . . . . . . . . . . 539em Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 541
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Contents
Maintenance and Service
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
3-ConductGeneral ReCountry-S
C Screw L
Index Guide v
or Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B1quirements . . . . . . . . . . . . . . . . . . . . . . . . . . . B1
pecific Requirements . . . . . . . . . . . . . . . . . . . . B2
isting
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Maintenance and Service
1Product Description
The HP Pavilionx9030, and nx2200 Series NoIntel Mobile extensive mult
HP Pavilion ze4and Compaq P Guide 11
n ze4900 Notebook PC 1, HP Compaq nx9040, 9020 Notebook PCs 2, and Compaq Presario tebook PCs 3 offer advanced modularity, Pentium M and Celeron M processors, and imedia support.
900, HP Compaq nx9040, nx9030, nx9020, resario 2200
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12
Product Description
1.1 ModelsNotebook model information is shown in Tables 1-1 and 1-2.
The long model name appears only on the bottom of HP Compaq nx9000 Notebook PCs.
M
Hnx9040 U P73
1 2 3
Key Descript1 Brand/ser
2 Graphics 3 Processo
and speed
4 Display tysize/resol
5 Hard drive
6 Optical drMaintenance and Service Guide
Table 1-1odel Naming Conventions
Key
5 X5 60 Y Cc 51 P a4 5 6 7 8 9 10
ion Optionsies designator H = HP Compaq nx9040, x9030,
or nx9020
memory U = UMA
r brand P735 = Intel Pentium M 735 1.7 GHzP725 = Intel Pentium M 725 1.6 GHzP715 = Intel Pentium M 715 1.5 GHz C330 = Intel Celeron M 330 1.4 GHzC320 = Intel Celeron M 320 1.3 GHz
pe/ ution
X = XGA (1024 768)
5 = 15.0 inch4 = 14.1 inch
size 60 = 60 GB40 = 40 GB
30 = 30 GB
ive designator C = CD-ROM DriveD = DVD-ROM Drive
W = DVD/ CD-RW Combo DriveY = DVD+R/ RW and CD-RW Combo Drive
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Product Description
Maintenance and Service
Key Description Options7 Integrated
communicdevice
C = modem + c = 802.11g
8 RAM
9 Operating
10 Warranty
Table 1-1Model Naming Conventions (Continued) Guide 13
ation/ wireless FE NIC (Intel)g = 802.11g
(includes 802.11b and g)
N = none
51 = 512 MB 25 = 256 MB
system H = Microsoft Windows XP HomeP = Microsoft Windows XP Pro
a = 1 year on parts and labor
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14
Product Description
Table 1-2HP Compaq nx9040, nx9030, and nx9020
All HP Compaq nx9000 models feature: TouchPad pointing device 6-cell lithium ion (Li-Hnx9040 U P73
Japan PK
Hnx9040 U P73
Asia Pacific PK
Hnx9040 U P73
Peoples Republic of China
PK
Hnx9040 U P72
Australia PK
Hnx9040 U P72
Asia Pacific PK
Hnx9040 U P72
Taiwan PK
All HP Compaq nx9000 TouchPad pointing d 6-cell lithium ion (Li-Hnx9040 U P72
Peoples Republic of China
PK
Hnx9040 U P72
Peoples Republic of China
PKMaintenance and Service Guide
Ion) battery pack5 X5 60 W Cg 51 P a342PA ABJ
5 X5 40 W Cc 51 P a
345PA UUF
5 X4 40 D Cc 25 P a
163PA AB2
5 X5 40 Y Cc 51 P a
150PA ABG
5 X5 40 W Cc 25 P a344PA UUF Thailand PK350PA AKL
5 X4 40 W Cc 25 P a
349PA AB0
models feature:eviceIon) battery pack5 X4 40 W CN 25 H a165PA AB2
5 X4 40 D Cc 25 P a
160PA AB2 Taiwan PK159PA AB0
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Product Description
Maintenance and Service
Hnx9040 U P725 X4 40 D CN 25 H a
Peoples Republic of China
PK164PA AB2
Hnx9040 U P72
Asia Pacific PK
Hnx9040 U P72
Asia Pacific PK
Hnx9040 U P72
Japan PK
Hnx9040 U P71
Asia Pacific PK
Hnx9040 U P71
Peoples Republic of China
PK
Hnx9040 U P71
Taiwan PK
All HP Compaq nx9000 TouchPad pointing d 6-cell lithium ion (Li-Hnx9040 U P71
Peoples Republic of China
PK
Hnx9040 U P71
Asia Pacific PK
Table 1-2HP Compaq nx9040, nx9030, and nx9020 (Continued) Guide 15
5 X4 30 W Cg 25 P a346PA UUF
5 X4 30 W Cc 25 P a
343PA UUF
5 X4 30 W CN 25 P a
169PA ABJ
5 X5 40 W Cc 25 P a151PA UUF Thailand PK168PA AKL
5 X4 40 W CN 25 H a
162PA AB2
5 X4 40 D Cc 25 P a
348PA AB0 Taiwan PK347PA AB0
models feature:eviceIon) battery pack5 X4 40 D CN 25 H a
161PA AB2
5 X4 30 W Cg 25 P a152PA UUF
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16
Product Description
Hnx9040 U P715 X4 30 C Cc 25 P a
Asia Pacific PK153PA UUF
Hnx9040 U P71
Japan PK
Hnx9040 U C33
Australia PK
Hnx9040 U C32Peoples Republic of China
PK
Hnx9040 U C32Peoples Republic of China
PK
Hnx9040 U C32Japan PK
Hnx9040 U C32
Japan PK
All HP Compaq nx9000 TouchPad pointing d 6-cell lithium ion (Li-Hnx9040 U C32
Asia Pacific PK
Hnx9040 U C32French Canada PH
Table 1-2HP Compaq nx9040, nx9030, and nx9020 (Continued)Maintenance and Service Guide
5 X4 30 C CN 25 P a156PA ABJ
0 X5 40 C CN 25 P a
149PA ABG
0 X4 40 W Cc 25 H a167PA AB2
0 X4 40 D Cc 25 H a166PA AB2
0 X4 40 D Cc 25 P a158PA ABJ
0 X4 30 W CN 25 H a
157PA ABJ
models feature:eviceIon) battery pack0 X4 30 W CN 25 P a
154PA UUF Japan PK155PA ABJ
0 X4 30 D Cc 25 P a854AA ABC
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Product Description
Maintenance and Service
Hnx9030 U P735 X5 40 Y Cc 51 P a
FranceIcelandSweden/Finland
PG575ET ABFPGPG
Switzerland PG575ET UUZ
Hnx9030 U P72
BelgiumEuropeItalySlovenia
PGPGPGPG
Hnx9030 U P72
Iceland PG
Hnx9030 U P72
Saudi ArabiaSlovenia
PGPG
Hnx9030 U P72
FranceGreeceIsrael
PGPGPG
Hnx9030 U P71
French Canada PG
Table 1-2HP Compaq nx9040, nx9030, and nx9020 (Continued) Guide 17
575ET A2M575ET AK8
United Kingdom PG575ET ABU
5 X5 40 Y Cc 51 H a572ET AB4572EA ABB572ET ABZ572EA AKN
SpainSwitzerlandTurkey
PG572ET ABEPG572ET UUZPG572EA AB8
5 X5 40 W Cc 51 P a574EA A2M Sweden/Finland PG574ET AK8
5 X5 40 W Cc 25 H a
570EA ABV570EA AKN
South Africa PG570EA ACQ
5 X5 40 W Cc 25 P a
573EA ABF573EA B1A573EA ABT
Saudi ArabiaSouth Africa
PG573EA ABVPG573EA ACQ
5 X5 40 W Cc 51 P a523UA ABC United States PG523UA ABA
andPH855AA ABA
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18
Product Description
All HP Compaq nx9000 models feature: TouchPad pointing device 6-cell lithium ion (Li-Hnx9030 U P71
Czech RepublicDenmarkEuropeHungaryIcelandIsraelItalyThe Netherlands
PGPGPGPGPGPGPGPG
Hnx9030 U P71
BelgiumCzech RepublicEuropeFranceFrench CanadaGreeceGermanyHungaryIsrael
PGPGPGPGPGPGPGPGPG
Hnx9030 U C32United States PH
Table 1-2HP Compaq nx9040, nx9030, and nx9020 (Continued)Maintenance and Service Guide
Ion) battery pack5 X5 40 W Cc 25 H a569EA AKB569ET ABY569EA ABB569EA AKC569ET A2M569EA ABT569ET ABZ569ET ABH
PolandRussiaRussiaSaudi ArabiaSlovakiaSloveniaSpainTurkey
PG569EA AKDPG569EA ACBPG569ET ACBPG569EA ABVPG569EA AKRPG569EA AKNPG569ET ABEPG569EA AB8
5 X5 40 W Cc 25 P a
571ET UUG571EA AKB571EA ABB571EA ABF526UA ABC571EA B1A571ET ABD571EA AKC571EA ABT
PolandRussiaRussiaSaudi ArabiaSlovakiaSloveniaTurkeyUnited KingdomUnited States
PG571EA AKDPG571EA ACBPG571ET ACBPG571EA ABV PG571EA AKRPG571EA AKNPG571EA AB8PG571ET ABUPG526UA ABA
0 X4 30 D Cc 25 P a854AA ABA
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Product Description
Maintenance and Service
All HP Compaq nx9000 models feature: TouchPad pointing device 6-cell lithium ion (Li-Hnx9020 U C32BelgiumCzech RepublicDenmarkEuropeFranceGermanyGreeceHungaryIsraelItalyThe Netherlands
PGPGPGPGPGPGPGPGPGPGPG
Hnx9020 U C32
Czech RepublicEuropeFranceGreeceHungaryPoland
PGPGPGPGPGPG
Table 1-2HP Compaq nx9040, nx9030, and nx9020 (Continued) Guide 19
Ion) battery pack0 X5 30 W CN 25 H a568ET UUG568EA AKB568ET ABY568EA ABB568EA ABF568EA ABD568ET B1A568EA AKC568EA ABT568ET ABZ568ET ABH
PolandPortugalRussiaRussiaSaudi ArabiaSlovakiaSloveniaSweden/FinlandSwitzerlandTurkey
PG568EA AKDPG568ET AB9PG568EA ACBPG568ET ACBPG568EA ABVPG568EA AKRPG568EA AKNPG568ET AK8PG568ET UUZPG568EA AB8
0 X5 30 D CN 25 P a
567EA AKB567EA ABB567ET ABF567EA B1A567EA AKC567EA AKD
RussiaRussiaSouth AfricaSlovakiaSweden/Finland
PG567EA ACBPG567ET ACBPG567EA ACQPG567EA AKRPG567ET AK8
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110
Product Description
1.2 Features The following processors are available, varying by
notebook model: Intel Pentium M 745 (1.8-GHz) with 400-MHz front
side bus (FSB) Intel Pe Intel Pe Intel Pe Intel Pe
400-MHother p
Intel Ce Intel Ce Intel Ce Intel Ce
15.0- or 14over 16.7 m
60-, 40-, onotebook m
Diskette dr 256-MB D
expandable Microsoft
ProfessionMaintenance and Service Guide
ntium M 735 (1.7-GHz) with 400-MHz FSBntium M 725 (1.6-GHz) with 400-MHz FSBntium M 715 (1.5-GHz) with 400-MHz FSBntium M 705 TJ85 (1.6- and 1.5-GHz) with z FSB; operate at a lower temperature than
rocessorsleron M 350 (1.3-GHz) with 400-MHz FSBleron M 340 (1.5-GHz) with 400-MHz FSBleron M 330 (1.4-GHz) with 400-MHz FSBleron M 320 (1.3-GHz) with 400-MHz FSB.1-inch XGA (1024 768) TFT display with illion colors, varying by notebook model
r 30-GB high-capacity hard drive, varying by odel
ive (HP Compaq nx9040 notebook model only)DR synchronous DRAM (SDRAM) at 333 MHz, to 2.0 GB or 1.0 GB, varying by notebook model Windows XP Home Edition or Windows XP
al, varying by notebook model
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Product Description
Maintenance and Service
Full-size Windows keyboard with embedded numeric keypad TouchPad pointing device with on button and dedicated
two-way scroll region Integrated 10/100 BASE-T Ethernet local area network
(LAN) network interface card (NIC) with RJ-45 jack Integrated Integrated
WLAN de Support fo
for both 32(HP Comp
Support fo32-bit (Carexcept HP
External 6 6-cell or 8 Altec Lans
down butto Guide 111
high-speed 56K modem with RJ-11 jackwireless support for Mini PCI IEEE 802.11b/g vice (select models only)r 1 or 2 Type II PC Card slots, with support -bit (CardBus) and 16-bit PC Cards aq nx9040 notebook models only)r 2 or 2 Type I PC Card slots, with support for both dBus) and 16-bit PC Cards (all notebook models
Compaq nx9040)5-watt AC adapter with 3-wire power cord-cell Li-Ion battery packing stereo speakers with volume up and ns (HP Pavilion ze4900 models only)
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112
Product Description
Support for the following optical drives: 24X Max DVD+RW/R and CD-RW Combo Drive
(HP Compaq nx9040 and nx9030 select models only) 8X Max DVD-ROM Drive 24X Max CD-ROM Drive (HP Compaq nx9040,
nx9030 24X M
Connector Externa 2 Unive RJ-11 ( RJ-45 ( Audio- Audio- Power IEEE 1 S-Video Infrared Parallel Serial (Maintenance and Service Guide
, and nx9020 select models only)ax DVD/CD-RW Combo Drives:l monitorrsal Serial Bus (USB) v. 2.0modem)network)out (headphone)in (microphone)
394 digital (select models only) (select models only) (select HP Compaq nx9040 notebooks only) (select HP Compaq nx9040 notebooks only)select HP Compaq nx9040 notebooks only)
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Product Description
Maintenance and Service
1.3 Resetting the NotebookOccasionally, the Windows operating system or the notebook might stop responding, so that you cannot turn the notebook off. If this happens, try the following in the order listed: Press the power button to restart. If possible
and then se Press and h
the displayto restart.
Use a ballpthe reset bu
Resetting the N
To boot from adisc) into the othe HP logo aptemporary boo Guide 113
, shut down Windows by pressing ctrl+alt+del, lecting Shut Down > Restart.old the power button for about 4 seconds until shuts down. Then press the power button again
oint pen or a straightened paper clip to press tton on the bottom of the notebook.
otebook
CD, insert a bootable CD (such as a Recovery ptical drive, and then restart. Press esc when pears, and then select the optical drive as the t device.
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114
Product Description
1.4 Power ManagementThe notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features: Standby Hibernatio Setting cus Hotkeys fo Lid switch Power/stan Advanced
compliancMaintenance and Service Guide
ntomization by the userr setting the level of performance standby/resumedby buttonConfiguration and Power Management (ACPM) e
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Product Description
Maintenance and Service
1.5 External ComponentsThe external components on the front and right side of the HP Pavilion ze4900 notebook are shown below and described in Table 1-3.
Front and Right Guide 115
-Side Components - HP Pavilion ze4900
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116
Product Description
Table 1-3Front and Right-Side Components
HP Pavilion ze4900 Item Component Function1 Display release
2 Antennae (2)
3 Optical drive
4 Battery bay
5 Wireless butto(select models
6 Wireless butto(select models
7 Battery light
8 IDE (IntegratedElectronics) dr
9 Hard drive bay
10 Power/standbyMaintenance and Service Guide
latch Opens the notebook.
Send and receive wireless device signals. The antennae are not visible from the outside of the notebook. For optimal transmission, keep the areas immediately around the antennae free from obstructions.
Supports an optical disc.
Holds a battery pack.
n light only)
On: An integrated wireless device is hardware enabled.
n only)
Enables/disables an internal wireless device.
Amber: The battery pack is charging. Green: The battery pack is fully
charged. Off: The battery pack is discharging
or not inserted.
Drive ive light
On or blinking: The internal hard drive or an optical drive is being accessed.
Holds the internal hard drive.
light On: Notebook is turned on. Blinking: Notebook is in standby. Off: Notebook is off.
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Product Description
Maintenance and Service
The external components on the front and right side of the HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 notebooks are shown below and described in Table 1-4.
Front and Rightnx9030, nx902 Guide 117
-Side Components - HP Compaq nx9040, 0, and Compaq Presario 2200
-
118
Product Description
Table 1-4Front and Right-Side Components
HP Compaq nx9040, nx9030, nx9020, an
Item Component1 Display release
2 Antennae (2)
3 Optical drive
4 Battery bay
5 Wireless butto
6 Wireless butto
7 Infrared port (sHP Compaq notebooks on
8 Battery light
9 IDE (IntegratedElectronics) dr
10 Hard drive bay
11 Power/standbyMaintenance and Service Guide
d Compaq Presario 2200Function
latch Opens the notebook.Send and receive wireless device signals. The antennae are not visible from the outside of the notebook. For optimal transmission, keep the areas immediately around the antennae free from obstructions.
Supports an optical disc.
Holds a battery pack.
n light On: An integrated wireless device is hardware enabled.
n Enables/disables an internal wireless device.
elect nx9040 ly)
Links the notebook and an optional remote.
Amber: The battery pack is charging. Green: The battery pack is fully
charged. Off: The battery pack is discharging
or not inserted.
Drive ive light
On or blinking: The internal hard drive or an optical drive is being accessed.
Holds the internal hard drive.
light On: Notebook is turned on. Blinking: Notebook is in Standby. Off: Notebook is off.
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Product Description
Maintenance and Service
The external components on the rear and left side of the HP Pavilion ze4900, HP Compaq nx9030, nx9020, and Compaq Presario 2200 notebooks are shown below and described in Table 1-5.
Rear and Left-SHP Compaq nx
RearHP Pavilion z
an
Item Component1 Power connecto2 USB connector3 RJ-45 (network4 S-Video jack
(select models Guide 119
ide Components - HP Pavilion ze4900, 9030, nx9020, and Compaq Presario 2200
Table 1-5 and Left-Side Components e4900, HP Compaq nx9030, nx9020, d Compaq Presario 2200
Functionr Connects an AC adapter cable.
s (2) Connect an optional USB device.) jack Connects an optional network cable.
only)Connects an optional S-Video device, such as a television, VCR, camcorder, projector, or video capture card.
-
120
Product Description
5 External monito
6 Exhaust vents (
7 Security cable s
8 RJ-11 (modem)9 PC Card slot(s)
(1 or 2)10 PC Card eject b
(1 or 2)11 1394 port
(select models
12 Audio-in (microphone) ja
13 Audio-out (headphone) ja
14 Volume up butto15 Volume down b16 Volume mute bu
Mute light
Table 1-5Rear and Left-Side Components
HP Pavilion ze4900, HP Compaq nx9030, nx9020, and Compaq Presario 2200 (Continued)
Item ComponentMaintenance and Service Guide
r port Connects an optional VGA external monitor or projector.
2) Provide airflow to cool internal components.
To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs or clothing, to block airflow.
lot Attaches an optional security cable to the notebook.
jack Connects the modem cable. Support an optional Type I or Type II 32-bit
(CardBus) or 16-bit PC Card.utton(s) Eject an optional PC Card from the PC Card
slot.
only)Connects an optional 1394a device such as a scanner, a digital camera, or a digital camcorder.
ckConnects an optional monaural (single sound channel) microphone.
ckConnect optional headphones or powered stereo speakers. Also connect the audio function of an audio/video device such as a television or VCR.
n Increases system volume.utton Decreases system volume.tton Mutes or restores volume.
On: Volume is muted.
Function
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Product Description
Maintenance and Service
The external components on the rear and left side of the HP Compaq nx9040 notebook are shown below and described in Table 1-6.
Rear and Left-S
Rear
Item Component1 Power connect2 USB connector3 RJ-45 (network4 S-Video jack
5 Parallel port
6 Serial port Guide 121
ide Components - HP Compaq nx9040
Table 1-6 and Left-Side Components
HP Compaq nx9040 Function
or Connects an AC adapter cable.s (2) Connect optional USB devices.) jack Connects an optional network cable.
Connects an optional S-Video device, such as a television, VCR, camcorder, projector, or video capture card.Connects an optional parallel device such as a printer.Connects an optional serial device such as keyboard or mouse.
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122
Product Description
7 External monito
8 Exhaust vents
9 Security cable
10 RJ-11 (modem11 PC Card slot(s
(1 or 2)12 PC Card eject b
(1 or 2)13 1394 port
14 Audio-in (microphone) ja
15 Audio-out (headphone) ja
16 Volume up butt17 Volume down b18 Volume mute b
Mute light19 Diskette drive
Table 1-6Rear and Left-Side Components HP Compaq nx9040 (Continued)
Item Component FunctionMaintenance and Service Guide
r port Connects an optional VGA external monitor or projector.
(2) Provide airflow to cool internal components. To prevent overheating, do not
obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs or clothing, to block airflow.
slot Attaches an optional security cable to the notebook.
) jack Connects the modem cable.) Support an optional Type I or Type II 32-bit
(CardBus) or 16-bit PC Card.utton(s) Eject an optional PC Card from the PC Card
slot.Connects an optional 1394a device such as a scanner, a digital camera, or a digital camcorder.
ckConnects an optional monaural (single sound channel) microphone.
ckConnects optional headphones or powered stereo speakers. Also connects the audio function of an audio/video device such as a television or VCR.
on Increases system volume.utton Decreases system volume.utton Mutes or restores volume.
On: Volume is muted.Supports a 3.5-inch diskette.
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Product Description
Maintenance and Service
The notebook keyboard components on the HP Pavilion ze4900 notebook are shown below and described in Table 1-7.
Keyboard Com Guide 123
ponents - HP Pavilion ze4900
-
124
Product Description
Table 1-7Keyboard Components
HP Pavilion ze4900 Item Component Function1 num lock key
2 Keypad keys (1
3 Arrows keys
4 Windows applications ke
5 Windows logo
6 fn key
7 caps lock key
8 f1 to f12 keys (1Maintenance and Service Guide
Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light.
5) In Windows, can be used like the keys on an external numeric keypad.
Moves the cursor around the screen.
yIn Windows, displays a shortcut menu for items beneath the pointer.
key In Windows, displays the Windows Start menu.
Combines with other keys to perform system tasks. For example, pressing fn+f7 decreases screen brightness.Enables caps lock and turns on the caps lock light.
2) Perform system and application tasks. When combined with the fn key, several keys and buttons perform additional tasks as hotkeys.
-
Product Description
Maintenance and Service
The notebook keyboard components on the HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 notebooks are shown below and described in Table 1-8.
Keyboard Comnx9020, and C Guide 125
ponents - HP Compaq nx9040, nx9030, ompaq Presario 2200
-
126
Product Description
Table 1-8Keyboard Components
HP Compaq nx9040, nx9030, nx9020, an
Item Component1 num lock key
2 Keypad keys (1
3 Arrow keys
4 Windows applications ke
5 Windows logo
6 fn key
7 caps lock key
8 f1 to f12 keys (1Maintenance and Service Guide
d Compaq Presario 2200 FunctionEnables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light.
5) In Windows, can be used like the keys on an external numeric keypad.
Move the cursor around the screen.
yIn Windows, displays a shortcut menu for items beneath the pointer.
key In Windows, displays the Windows Start menu.Combines with other keys to perform system tasks. For example, pressing fn+f7 decreases screen brightness.Enables caps lock and turns on the caps lock light.
2) Perform system and application tasks. When combined with the fn key, several keys and buttons perform additional tasks as hotkeys.
-
Product Description
Maintenance and Service
The notebook top components on the HP Pavilion ze4900 notebook are shown below and described in Table 1-9.
Top Componen Guide 127
ts - HP Pavilion ze4900
-
128
Product Description
Table 1-9Top Components
HP Pavilion ze4900 Item Component Function1 Power button
2 Speakers (2)3 Caps lock light4 Num lock light5 Keypad light6 One-Touch but
7 TouchPad on b
8 TouchPad vertscrolling region
9 Left and right TouchPad butt
10 TouchPad
11 TouchPad lightMaintenance and Service Guide
When the notebook is Off, press to turn on the notebook. On, briefly press to initiate Hibernation. In Standby, briefly press to resume
from Standby. In Hibernation, briefly press to restore
from Hibernation.
Produces stereo sound.
On: Caps lock is on.
On: Num lock or the internal keypad is on.
On: Keypad is on.tons (5) Each can be programmed to start any
application or open a document or Web site.
utton Enables/disables the TouchPad.ical Scrolls upward or downward.
onsFunction like the left and right buttons on an external mouse.
Moves the pointer.
On: TouchPad is enabled.
-
Product Description
Maintenance and Service
The notebook top components on the HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 notebooks are shown below and described in Table 1-10.
Top Componenand Compaq P Guide 129
ts - HP Compaq nx9040, nx9030, nx9020, resario 2200
-
130
Product Description
Table 1-10Top Components
HP Compaq nx9040, nx9030, nx9020, an
Item Component1 Power button
2 Speakers (2)3 Caps lock light4 Num lock light5 Keypad light6 One-Touch but
7 TouchPad on b
8 TouchPad vertscrolling region
9 Left and right TouchPad butt
10 TouchPad
11 TouchPad lightMaintenance and Service Guide
d Compaq Presario 2200 FunctionWhen the notebook is Off, press to turn on the notebook. On, briefly press to initiate Hibernation. In Standby, briefly press to resume from
Standby. In Hibernation, briefly press to restore
from Hibernation.
Produces stereo sound.
On: Caps lock is on.
On: Num lock or the internal keypad is on.
On: Keypad is on.tons (5) Each can be programmed to start any
application or open a document or Web site.
utton Enables/disables the TouchPad.
ical Scrolls upward or downward.
onsFunction like the left and right buttons on an external mouse.
Moves the pointer.
On: TouchPad is enabled.
-
Product Description
Maintenance and Service
The external components on the bottom of all notebook models are shown below and described in Table 1-11.
Bottom Compo Guide 131
nents
-
132
Product Description
Table 1-11Bottom Components
Item Component Function1 Exhaust vents (2) Exhaust vent provides airflow to cool
2 Mini PCI compa
3 Memory modulcompartment
4 Hard drive bay
5 Battery bay
6 Battery pack re
7 Label areas (2)Maintenance and Service Guide
internal components.
To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs or clothing, to block airflow.
rtment Holds an optional wireless LAN device.
To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your notebook by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore notebook functionality. Then contact Customer Care.
e Contains 2 memory slots that support replaceable memory modules. The number of preinstalled memory modules varies by notebook model.
Holds the internal hard drive.
Holds a battery pack.
lease latch Releases a battery pack from the battery bay.
Contains the notebook serial number and other applicable regulatory labels.
-
Product Description
Maintenance and Service
1.6 Design OverviewThis section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, Illustrated Parts Catalog, to identify replacement parts, and Chapter 5, Removal and Replacement Procedures, for disassembly steps.The system bo Memory m Mini PCI c Hard drive Display Keyboard Audio Intel Penti Fan PC Card
CAUTION: To p(3-inch) clearanc
The notebook controlled by aon automaticalconditions are power consumconfigurationsExhaust air is dthe left side of Guide 133
ard provides the following device connections:oduleommunications devices
and TouchPad
um M and Celeron M processors
roperly ventilate the notebook, allow at least a 7.6-cm e on the left and right sides of the notebook.
uses an electric fan for ventilation. The fan is temperature sensor and is designed to be turned ly when high temperature conditions exist. These affected by high external temperatures, system ption, power management/battery conservation , battery fast charging, and software applications. isplaced through the ventilation grill located on
the notebook.
-
Maintenance and Service
2Troubleshooting
WARNING: Othis equipment. Ato allow only subcomplexity of theto make repairs awiring board. Imindication of commodification may
2.1 ComputComputer Setuthat can be useor will not loadavailable in W Guide 21
nly authorized technicians trained by HP should repair ll troubleshooting and repair procedures are detailed assembly-/module-level repair. Because of the individual boards and subassemblies, do not attempt t the component level or modifications to any printed
proper repairs can create a safety hazard. Any ponent replacement or printed wiring board void any warranty or exchange allowances.
er Setupp is a system information and customization utility d even when your operating system is not working . This utility includes settings that are not
indows.
-
22
Troubleshooting
Using Computer Setup
Information and settings in Computer Setup are accessed from the Main, Security, Advanced, or Tools menus:
1. Turn on or restart the notebook. Press f10 while the F10 = ROM-Based Setup message is displayed in the lower-l To chan
to navig To view To retu
2. Select the 3. To close C Select E- or -
Select Epress en
- or -
Select E4. When youMaintenance and Service Guide
eft corner of the screen.ge the language, use the cursor control keys ate to the Advanced menu. navigation information, press f1.
rn to the Computer Setup menu, press esc.Main, Security, Advanced, or Tools menu.omputer Setup and restart the notebook:xit > Exit Saving Changes, and then press enter.
xit > Exit Discarding Changes, and then ter.
xit > Load Setup Defaults, and then press enter. are prompted to confirm your action, press f10.
-
Troubleshooting
Maintenance and Service
Selecting from the Main Menu
Table 2-1Main Menu
SelectSystem Information Guide 23
To Do This
Change the system time and system date. View identification information about the
notebook. View specification information about the
processor, memory and cache size, and system ROM.
-
24
Troubleshooting
Selecting from the Security Menu
Table 2-2Security Menu
SelectAdministrator Password
Power-on Password
DriveLock Passwords
Password Options(Password options can be selected only when a power-on password has been set.)
Device Security
*Not applicable to SuperMaintenance and Service Guide
To Do This
Enter, change, or delete a Administrator password.
Enter, change, or delete a power-on password.Enable/disable DriveLock; change a DriveLock user or master password.
DriveLock Settings are accessible only when you enter Computer Setup by turning on (not restarting) the notebook.
Enable/disable: QuickLock QuickLock on Standby QuickBlank
To enable QuickLock on Standby or QuickBlank, you must first enable QuickLock.
Enable/disable: Diskette drive startup* CD-ROM or diskette startup
Settings for a DVD-ROM can be entered in the CD-ROM field.Disk LS-120 drives.
-
Troubleshooting
Maintenance and Service
Selecting from the Advanced Menu
Selecting from
Table 2-3Advanced Menu
SelectLanguageBoot Order
Accessibility Options
Video Memory
Select
Hard Drive Self Test Guide 25
the Tools Menu
To Do This
Change the Computer Setup language.Enable/disable: QuickBoot, which starts the notebook more
quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot).
MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.
Allows electronic and information technology to be accessible to people with varying ranges of abilities.
Displays the amount of video memory available on the notebook.
Table 2-4Tools Menu
To Do This
Run a quick comprehensive self test on hard drives in the system that support the test features.
-
26
Troubleshooting
2.2 Troubleshooting Flowcharts
Table 2-5 Troubleshooting Flowcharts Overview
Flowchart Descript
2.1 Flowcha
2.2 Flowcha
2.3 Flowcha
2.4 Flowcha
2.5 Flowcha
2.6 Flowcha
2.7 Flowcha
2.8 Flowcha
2.9 Flowcha
2.10 Flowcha
2.11 Flowcha
2.12 Flowcha
2.13 Flowcha
2.14 Flowcha
2.15 Flowcha
2.16 Flowcha
2.17 Flowcha
2.18 FlowchaMaintenance and Service Guide
ion
rt 2.1Initial Troubleshootingrt 2.2No Power, Part 1
rt 2.3No Power, Part 2
rt 2.4No Power, Part 3
rt 2.5No Power, Part 4
rt 2.6No Video, Part 1
rt 2.7No Video, Part 2
rt 2.8No Operating System (OS) Loadingrt 2.9No OS Loading, Hard Drive, Part 1rt 2.10No OS Loading, Hard Drive, Part 2rt 2.11No OS Loading, Hard Drive, Part 3rt 2.12No OS Loading, Diskette Drivert 2.13No OS Loading, CD-ROM or DVD-ROM Drivert 2.14No Audio
rt 2.15Nonfunctioning Devicert 2.16Nonfunctioning Keyboardrt 2.17Nonfunctioning Pointing Devicert 2.18No Network/Modem Connection
-
Troubleshooting
Maintenance and Service
Flowchart 2.1Initial Troubleshooting
Begintroubleshooting.
Is therepower?
Is the OSloading?
Is there video?(no boot)
Is theresound?
Beeps,LEDs, or error
messages?
2
2
Y
Y
Y
Y
Y
N
N
N
N
N
2.8
2.1 Guide 27
Connectingto networkor modem?
Keyboard/pointingdevice
working?
Go toFlowchart
2.15Nonfunctioning Device.
Go toFlowchart
.2No Power, Part 1.
Go toFlowchart
.6No Video, Part 1.
All drivesworking?
Y
Y
Y
End
N
N
N
Go toFlowchart
No Operating System (OS)
Loading.
Go toFlowchart 4No Audio.
Go toFlowchart
2.16Nonfunctioning Keyboard or
Flowchart 2.17Nonfunction
ing Pointing Device.
CheckLED board,
speakerconnections.
Go toFlowchart 2.18No
Network/Modem Connection.
-
28
Troubleshooting
Flowchart 2.2No Power, Part 1
Done
Power upon battery
power?
Y
Y
N
NPower up
on ACpower?
No power (power light
is off).Maintenance and Service Guide
Power upon battery
power?
Reset battery pack.
N
N
Y
Y
1. On select models, there is a separate reset button.
2. On select models, the notebook can be reset using either the lid switch or the main power switch.
*NOTES
Go toFlowchart
2.3No Power, Part 2.
*Reset power.
Power upon AC
power?
Go toFlowchart
2.4No Power, Part 3.
-
Troubleshooting
Maintenance and Service
Flowchart 2.3No Power, Part 2
Continued fromFlowchart
2.2No Power, Part 1.
Visually check fordebris in batterysocket and clean
if necessary.
N
Y
Power on?
Check battery byrecharging it,moving it to
another notebook,or replacing it.
Power on?
Done
Y
N
Y Guide 29
Done
Replacepower supply(if applicable).
Power on?
Done
NGo to
Flowchart 2.4No Power,
Part 3.
-
210
Troubleshooting
Flowchart 2.4No Power, Part 3
Continued fromFlowchart
2.3No Power, Part 2.
Reseat AC adapterin notebook andat power source.
Power on?
Power on?
Plug directlyinto AC outlet.
Power LEDon?
Power outletactive?
Replacepower cord.
Y
N
Y
Y
Y
N
N
NMaintenance and Service Guide
Internal orexternal AC
adapter?
Done
Done
DoneDone
Power on?
Try differentoutlet.
Replace externalAC adapter.
Y
N
External
InternalGo to
Flowchart 2.5No Power,
Part 4.
-
Troubleshooting
Maintenance and Service
Flowchart 2.5No Power, Part 4
Y
N
Continued fromFlowchart
2.4No Power, Part 3.
Opennotebook.
Loose ordamaged
parts?
Y
Closenotebook and
retest.
Power on?
Done
N Guide 211
Reseat loosecomponents and
boards and replace damaged
items.
Replace the following items (if applicable). Check notebook operation after each replacement:1. Internal DC-DC converter*2. Internal AC adapter3. Processor board*4. System board*
*NOTE: Replace these items as a set to prevent shorting out among components.
-
212
Troubleshooting
Flowchart 2.6No Video, Part 1
No video.
Adjustbrightness.
Y
N
Check for bentpins on cable.
Y
N
*NOTE: To change from internal to external display, use the hotkey combination.Internal
External
Done
Re
Internal orexternal
display*?
Video OK?
Video OK?Maintenance and Service Guide
A
Y
N
Done
Replacesystemboard.
Y
N
N
YDone
Done
Press displayswitch to ensure
operation.
place the following one at a time. Test after each replacement. 1. Cable between notebook and notebook display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board
Adjustbrightness.
Video OK?
Done Video OK?
Tryanotherdisplay.
Internal andexternal
video OK?
-
Troubleshooting
Maintenance and Service
Flowchart 2.7No Video, Part 2
Y
N
Continued fromFlowchart
2.6No Video, Part 1.
Adjust externalmonitor display.
Video OK?
Adjustdisplay
brightness.
Video OK?
Check for bent pinson cable, and for
monitor connection.
Y
N Guide 213
Done
Video OK?
Done
DoneGo to A inFlowchart
2.6No Video, Part 1.
Check brightnessof externalmonitor.
Try anotherexternalmonitor.
Internaland externalvideo OK?
Y
Y
N
N
Replacesystemboard.
-
214
Troubleshooting
Flowchart 2.8No Operating System (OS) Loading
go
Reseatpower cord at power outlet.
No OSloading.*
*NOTE: Before always check caand drives for b
N
goMaintenance and Service Guide
No OS loading from hard drive, to Flowchart 2.9No OS Loading, Hard
Drive, Part 1.
beginning troubleshooting, ble connections, cable ends, ent or damaged pins.
No OS loading from diskette drive,go to Flowchart 2.12No OS Loading,
Diskette Drive.
o OS loading from CD- or DVD-ROM drive,go to Flowchart 2.13No OS Loading,
CD-ROM or DVD-ROM Drive.
No OS loading from network, to Flowchart 2.18No Network/Modem
Connection.
-
Troubleshooting
Maintenance and Service
Flowchart 2.9No OS Loading, Hard Drive, Part 1
Done
OS notloading fromhard drive.
Nonsystemdisk
message?
Reseatexternal
hard drive.
OS loading?
BootfromCD?
Bootfrom
hard drive?
Y
Y
Y
Y
N
N
N
N
Check the Setuputility for correct
booting order. Guide 215
Go toFlowchart
2.15Nonfunctioning Device.
Y
N
Go toFlowchart
2.10No OS Loading, Hard Drive, Part 2.
Done
Go toFlowchart
2.12No OS Loading,
Diskette Drive.
Bootfrom
USB device or NIC?
Change bootpriority throughthe Setup utility
and reboot.
Bootfrom
hard drive?
Y
N
-
216
Troubleshooting
Flowchart 2.10No OS Loading, Hard Drive, Part 2
Continued fromFlowchart
2.9No OS Loading, Hard Drive, Part 1.
Reseat
CD ordiskette in
drive?
1. Reha
2. Resys
Fl2.12
LoDiske
Bootfrom diskette
drive?
Removediskette and
reboot.
Y
N
Bootfrom
hard drive?
Y
N
Y
N
Hard drive accessible?
Y
N
Go toFlowchart
2.11No OS Loading, Hard Drive, Part 3.Maintenance and Service Guide
hard drive.
Done
place rd drive.place tem board.
Go toowchart No OS ading, tte Drive.
Load OS usingSystem Restore
CD (if applicable).
Format hard driveand bring toa bootableC:\ prompt.
Create partition, and then format
hard drive to bootable
C:\ prompt.
Hard driveaccessible? Done
Run FDISK.
Y
N
Hard drivepartitioned?
Hard driveformatted?
Y
N
Y
N
Notebookbooted?
Done
Y
NGo to
Flowchart 2.11No OS Loading, Hard Drive, Part 3.
-
Troubleshooting
Maintenance and Service
Flowchart 2.11No OS Loading, Hard Drive, Part 3
Y
Systemfiles on hard
drive?
Continued fromFlowchart
2.10No OS Loading, Hard Drive, Part 2.
C
N
Viruson
hard drive?
Y
N
Run SCANDISK and check forbad sectors.
Can badsectors
be fixed?
Y
N
Y
Fix badsectors. Guide 217
lean virus. Done
Install OSand reboot.
OSloading fromhard drive?
Y
NY
N
Diagnosticson diskette?
Replacehard drive.
Run diagnosticsand follow
recommendations.
Replacehard drive.
N
Boot fromhard drive?
Replacehard drive.
Done
-
218
Troubleshooting
Flowchart 2.12No OS Loading, Diskette Drive
Done
Y
N
Reseatdiskette drive.
OS not loadingfrom
diskette drive.
Y
Y
Y
Y
N
N
N
N
OSloading?
Nonsystemdisk message?
Bootfrom another
device?
Is diskettedrive boot
order correct?
Change bootpriority using
the Setup utility.
2.1
Diskettedrive enabledin the Setup
utility?
2.15
noMaintenance and Service Guide
Done
Y
Y
Y
N
N
NBootablediskettein drive?
Install bootablediskette and
reboot notebook.
Check diskettefor system files.
Try differentdiskette.
1. Replace diskette drive.
2. Replace system board.
Nonsystemdisk error?
OSloading?
Enable driveand cold boot
notebook.
Go toFlowchart
5Nonfunctioning Device.
Go toFlowchart
Nonfunctioning Device.
Reset the tebook. Refer toSection 1.3,
Resetting the Notebook, for instructions.
-
Troubleshooting
Maintenance and Service
Flowchart 2.13No OS Loading, CD-ROM or DVD-ROM Drive
Y
N
Bootabledisc indrive?
Discin drive?
No OSloading fromCD-ROM or
DVD-ROM Drive.
Install bootabledisc andreboot
b
Boots fromCD or DVD?
f
th
Reseatdrive.
Y
Y
N
N
N
N Guide 219
Done
notebook.
Go toFlowchart
2.15Nonfunctioning Device.
Go toFlowchart
2.15Nonfunctioning Device.
Installootable disc.
Boots fromCD or DVD?
Try anotherbootable disc.
Bootingrom another
device?
Bootingorder
correct?
Correct bootorder usinge Setup utility.
Done
Y
Y
Y
N
Reset the notebook. Refer to
Section 1.3, Resetting the Notebook, forinstructions.
-
220
Troubleshooting
Flowchart 2.14No Audio
Y
Audiodriver in OSconfigured?
Audio?
Y
Y
N
N
N
Correctdrivers for
application?
Connect toexternalspeaker.
Lse
No audio. Audio? DoneTurn up audiointernally orexternally.
Y
NMaintenance and Service Guide
N
Reloadaudio drivers.
Y
oad drivers andt configuration
in OS.
Audio? Done
Replace audioboard andspeaker
connectionsin notebook
(if applicable).
1. Replace internal speakers.2. Replace audio board (if applicable).3. Replace system board.
-
Troubleshooting
Maintenance and Service
Flowchart 2.15Nonfunctioning Device
Uthe n
ClearCMOS.
Done
Nonfunctioningdevice.
Reattach device.Close notebook,plug in power,
and reboot.
Deviceboots
properly?
Y
N Guide 221
Done
Any physicaldevice detected?
Y
N
nplug the nonfunctioning device from otebook and inspect cables and plugs for
bent or broken pins or other damage.
Reseat device.
Fix orreplace
broken item.
Go toFlowchart 2.8No
Operating System (OS) Loading.
Deviceboots
properly?
Replace hard drive.
Replace diskette drive.
Replace NIC.If integrated NIC,replace system
board.Y
N
-
222
Troubleshooting
Flowchart 2.16Nonfunctioning Keyboard
Y
N
OK?
Keyboardnot operating
properly.
Externaldeviceworks?
Connect notebookto good external
keyboard.
Reseat internal keyboardconnector
(if applicable).
N
Y
N
DoneMaintenance and Service Guide
Replacesystemboard.
Replacesystemboard.
Replace internalkeyboard or
cable.
OK?
Y
Done
-
Troubleshooting
Maintenance and Service
Flowchart 2.17Nonfunctioning Pointing Device
Y
N
OK?
Pointing devicenot operating
properly.
Externaldeviceworks?
Connect notebookto good externalpointing device.
Reseat internalpointing device
connector (if applicable).
N
Y
N
Done Guide 223
Replacesystemboard.
Replacesystemboard.
Replace internalpointing device
or cable.
OK?
Y
Done
-
224
Troubleshooting
Flowchart 2.18No Network/Modem Connection
Disconnect allpower from
the notebookand open.
No networkor modem
connection.
N
Digitalline?
Networkor modem jack active?
Reora
to
NIC/modem configured
in OS?dre
Reseat NIC/modem
(if applicable).
N
N
Y
Y
YMaintenance and Service Guide
Y
Done
place jack have jack ctivated.
Connect nondigital
line.
Reloadrivers and configure.
Replace NIC/modem
(if applicable).
Replacesystemboard.
OK?
OK? Done
N
N
Y
-
Maintenance and Service
3Illustrated Parts Catalog
This chapter prreference for s
3.1 Serial NWhen orderingnotebook seriaof the noteboo
Serial Number Guide 31
ovides an illustrated parts breakdown and a pare part numbers and option part numbers.
umber Location parts or requesting information, provide the l number and model number located on the bottom k.
Location
-
32
Illustrated Parts Catalog
3.2 Notebook Major Components
Notebook MajMaintenance and Service Guide
or Components
-
Illustrated Parts Catalog
Maintenance and Service
Table 3-1Spare Parts: Notebook Major Components
Item DescriptionSpare Part Number
1 Display assemblies
for use on HP P15.0-inch, XG14.1-inch, XG
for use on HPand nx9020 15.0-inch, XG14.1-inch, XG
for use on Com15.0-inch, XG14.1-inch, XG
Display screw
2a Keyboard coveswitch board)for use on HP Pfor use on HP Cnotebook modefor use on Com
2b Switch board Guide 33
avilion ze4900 notebook modelsAA
371768-001371767-001
Compaq nx9040, nx9030, notebook models
AA
371772-001371771-001
paq Presario 2200 notebook modelsAA
371770-001371769-001
covers (not illustrated) 371813-001rs (includes speaker grilles and
avilion ze4900 notebook modelsompaq nx9040, nx9030, and nx9020 lspaq Presario 2200 notebook models
371802-001371804-001
371803-001
-
34
Illustrated Parts Catalog
Notebook MajMaintenance and Service Guide
or Components
-
Illustrated Parts Catalog
Maintenance and Service
Table 3-1Spare Parts: Notebook Major Components (Continued)
Item DescriptionSpare Part Number
3 Keyboards
BelgiumBrazilCzech RepublicDenmarkFranceFrench CanadaGermanyGreeceHungaryIcelandInternationalIsraelItalyJapan
4a Top cover (inclfor use in HP Pfor use in HP Cfor use in HP Cmodelsfor use in Comp
4b Speakers5 Heat sink
Thermal Pad K Guide 35
371787-181371787-201
371787-221371787-081371787-051
371787-121371787-041371787-151371787-211371787-DD1371787-002371787-BB1371787-061371787-291
KoreaLatin AmericaNorwayPortugalRussiaSaudi ArabiaSlovakiaSloveniaSpainSwedenSwitzerlandTaiwanThailandTurkeyUnited KingdomUnited States
371787-AD1371787-161371787-091371787-131371787-251371787-171371787-231371787-BA1371787-071371787-101371787-111371787-AB1371787-281371787-141371787-031371787-001
udes speakers and TouchPad)avilion ze4900 notebook modelsompaq nx9040 notebook modelsompaq nx9030 and nx9020 notebook
aq Presario 2200 notebook models
371799-001373291-001371801-001
371800-001
371796-001
it (not illustrated) 371809-001
-
36
Illustrated Parts Catalog
Notebook MajMaintenance and Service Guide
or Components
-
Illustrated Parts Catalog
Maintenance and Service
Table 3-1Spare Parts: Notebook Major Components (Continued)
Item DescriptionSpare Part Number
6 Processors
Intel Pentium Mside bus (FSB)Intel Pentium MIntel Pentium MIntel Pentium MIntel Pentium M400-MHz FSBIntel Pentium M400-MHz FSBIntel Celeron MIntel Celeron MIntel Celeron MIntel Celeron M
Thermal Pad K
7 System boards
for use only on 1394 digital confor use only on and 1394 digitafor use on HP C
Hard drive gui8a
8b
Diskette drive notebook modeDiskette drive Guide 37
745 (1.8-GHz) with 400-MHz front
735 (1.7-GHz) with 400-MHz FSB 725 (1.6-GHz) with 400-MHz FSB 715 (1.5-GHz) with 400-MHz FSB 705 and TJ85 (1.6-GHz) with
705 and TJ85 (1.5-GHz) with
371760-001
371759-001371758-001371757-001371762-001
371761-001
340 (1.5-GHz) with 400-MHz FSB 330 (1.4-GHz) with 400-MHz FSB 320 (1.3-GHz) with 400-MHz FSB 350 (1.3-GHz) with 400-MHz FSB
371766-001371765-001371764-001371763-001
it (not illustrated) 371809-001
notebook models without S-Video and nectors notebook models with S-Video l connectors ompaq nx9040 notebook models
371793-001
371794-001
371795-001
de (not illustrated) 371798-001(for use on HP Compaq nx9040 ls only)cover
371779-001
371805-001
-
38
Illustrated Parts Catalog
Notebook MajMaintenance and Service Guide
or Components
-
Illustrated Parts Catalog
Maintenance and Service
Table 3-1Spare Parts: Notebook Major Components (Continued)
Item DescriptionSpare Part Number
9a Base enclosures
for use only on and 1394 digitafor use only on and 1394 digitafor use on HP C
Rubber notebo(not illustrated)Wireless LAN
9b Base enclosur
for use on HP Cfor use on notefor use on notenor infrared
10 Wireless butto
for use on notefor use on notetransceiver
11 Optical drives4X Max DVD+R2X Max DVD+R24X Max DVD/C8X Max DVD-R24X Max CD-R Guide 39
notebook models without S-Video l connectorsnotebook models with S-Video l connectorsompaq nx9040 notebook models
371791-001
371792-001
373290-001
ok feet and screw plugs 371808-001
antenna cables (not illustrated) 371788-001e button panels
ompaq nx9040 notebook modelsbook models with wireless onlybook models with neither wireless
373020-001373019-001373018-001
n boards (includes cable)book models with infrared transceiverbook models without infrared
373017-001
373016-001
/RW/RWD-RW Combo Drive
OM DriveOM Drive
371784-001371783-001371782-001371781-001371780-001
-
310
Illustrated Parts Catalog
Notebook MajMaintenance and Service Guide
or Components
-
Illustrated Parts Catalog
Maintenance and Service
Table 3-1Spare Parts: Notebook Major Components (Continued)
Item DescriptionSpare Part Number
12a Hard drives, 4200-rpm
60-GB40-GB30-GB
12b Hard drive tray
13 Mini PCI commMini PCI 802.11Mini PCI 802.11Mini PCI 802.11Mini PCI 802.11Mini PCI 802.11
14 Memory modu
512-MB DDR256-MB DDR128-MB DDR
15a15b
Memory moduMini PCI comp
16 Battery packs
8-cell Li-Ion6-cell Li-Ion Guide 311
371778-001371777-001371776-001
371797-001
unications boards
b wireless LAN, MOWb wireless LAN, ROWb/g wireless LAN, MOWb/g wireless LAN, MOWb/g wireless LAN, BC
373023-001373024-001373025-001373026-001373027-001
les
371775-001371774-001371773-001
le compartment cover andartment cover
371806-001
371786-001371785-001
-
312
Illustrated Parts Catalog
3.3 Mass Storage Devices
Mass Storage DMaintenance and Service Guide
evices
-
Illustrated Parts Catalog
Maintenance and Service
Table 3-2Mass Storage Devices
Spare Part Number Information
Item DescriptionSpare Part Number
1 Diskette drive
2 Hard drives, 4
60-GB40-GB30-GB
3 Optical drives
4X Max DVD+R2X Max DVD+R24X Max DVD/C8X Max DVD-R24X Max CD-R Guide 313
371779-001
200-rpm (includes hard drive bezel)371778-001371777-001371776-001
/RW /RW D-RW Combo Drive
OM DriveOM Drive
371784-001371783-001371782-001371781-001371780-001
-
314
Illustrated Parts Catalog
3.4 Miscellaneous
Table 3-3Spare Parts: Miscellaneous (not illustrated)
Description
Logo Kit65-watt AC adapterPower cords
AustraliaBrazilDenmarkEuropeIsraelItalyJapanKoreaPeoples Republic of ChiSwitzerlandUnited KingdomUnited States
Screw Kit (includes the Appendix C, Screw Listspecifications and usage
PM2.09.0 screw PM2.08.0 screw PM2.06.0 screw PM2.05.0 screw PM2.04.0 screwMaintenance and Service Guide
Spare Part Number
371812-001
371790-001
na
373979-011373979-201373979-081373979-021373979-BB1373979-061373979-291373979-AD1373979-AA1373979-111373979-031373979-001
following screws; refer to ing, for more information on screw ).
373294-001
PM2.03.0 screw HM5.09.0 screwlock PM1.512.0 screw PM1.55.0 screw
-
Maintenance and Service
4Removal and Replacement
Preliminaries
This chapter prsafe removal a
4.1 Tools ReYou will need replacement pr Magnetic s Phillips P0 5.0-mm so Flat-bladed Tool kiti
and case ut Guide 41
ovides essential information for proper and nd replacement service.
quiredthe following tools to complete the removal and ocedures:crewdriver screwdrivercket for system board screwlocks screwdriverncludes connector removal tool, loopback plugs, ility tool
-
42
Removal and Replacement Preliminaries
4.2 Service ConsiderationsThe following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
As you remove each subassembly from the notebook, place the subassembthe work area t
Plastic Parts
Using excessivdamage plasticApply pressureinstructions.
Cables and Co
CAUTION: Whplaced in their pImproper cable p
Cables must beApply only theduring removawhenever posstearing cables.they cannot bereplaced. Handtear easily.Maintenance and Service Guide
ly (and all accompanying screws) away from o prevent damage.
e force during disassembly and reassembly can parts. Use care when handling the plastic parts. only at the points designated in the maintenance
nnectors
en servicing the notebook, ensure that cables are roper locations during the reassembly process. lacement can damage the notebook.
handled with extreme care to avoid damage. tension required to unseat or seat the cables l and insertion. Handle cables by the connector ible. In all cases, avoid bending, twisting, or Ensure that cables are routed in such a way that caught or snagged by parts being removed or le flex cables with extreme care; these cables
-
Removal and Replacement Preliminaries
Maintenance and Service
4.3 Preventing Damage to Removable DrivesRemovable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: Before rem
notebook. in Hibernathrough the
Before rema diskette odrive tray i
Before hanstatic electconnector.
Handle drishock-proo
Avoid drop After remo
drive, place Avoid expo
fields, such Avoid expo If a drive m
mailer or othe packag Guide 43
oving or inserting a hard drive, shut down the If you are unsure whether the notebook is off or tion, turn the notebook on, and then shut it down operating system.oving a diskette drive or optical drive, ensure that r disc is not in the drive and ensure that the optical s closed.dling a drive, ensure that you are discharged of ricity. While handling a drive, avoid touching the
ves on surfaces covered with at least one inch of f foam.ping drives from any height onto any surface.ving a hard drive, CD-ROM drive, or a diskette it in a static-proof bag.sing a hard drive to products that have magnetic as monitors or speakers.sing a drive to temperature extremes or liquids.ust be mailed, place the drive in a bubble pack
ther suitable form of protective packaging and label e, Fragile: Handle With Care.
-
44
Removal and Replacement Preliminaries
4.4 Preventing Electrostatic DamageMany electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctionA sudden dischconductor can Often the sparkAn electronic dbe affected at acycle. Or the ddegrade in the
4.5 PackagiPrecautiUse the followtransporting eq To avoid h
containers, Protect all
conductive Keep elect
the parts ar Place item
from their Always be
component Store reusa
in protectiv Use transp
roller bushmoving maare selectepossible, uMaintenance and Service Guide
s.arge of static electricity from a finger or other
destroy static-sensitive devices or microcircuitry. is neither felt nor heard, but damage occurs.evice exposed to electrostatic discharge might not ll and can work perfectly throughout a normal evice might function normally for a while, then internal layers, reducing its life expectancy.
ng and Transporting ons
ing grounding precautions when packaging and uipment:
and contact, transport products in static-safe such as tubes, bags, or boxes.electrostatic-sensitive parts and assemblies with or approved containers or packaging.rostatic-sensitive parts in their containers until rive at static-free workstations.
s on a grounded surface before removing items containers. properly grounded when touching a sensitive or assembly.ble electrostatic-sensitive parts from assemblies e packaging or nonconductive foam.
orters and conveyors made of antistatic belts and ings. Ensure that mechanized equipment used for terials is wired to ground and that proper materials
d to avoid static charging. When grounding is not se an ionizer to dissipate electric charges.
-
Removal and Replacement Preliminaries
Maintenance and Service
4.6 Workstation PrecautionsUse the following grounding precautions at workstations: Cover the workstation with approved static-shielding material
(refer to Table 4-2 Static-Shielding Materials). Use a wrist strap connected to a properly grounded work
surface and Use condu
screwdrive When usin
surfaces, o Keep the w
as ordinary Handle ele
assembliesitems only
Avoid cont Turn off po
connectors
4.7 GroundMethodGrounding equfoot strap at a g When seat
system. Wone megohproper grouOn groundclips to con
When stanFoot strapsworkstatioor boots. Ofoot strapsresistance the conduc Guide 45
use properly grounded tools and equipment.ctive field service tools, such as cutters, rs, and vacuums.g fixtures that must directly contact dissipative nly use fixtures made of static-safe materials.ork area free of nonconductive materials, such plastic assembly aids and Styrofoam.ctrostatic-sensitive components, parts, and by the case or PCM laminate. Handle these at static-free workstations.act with pins, leads, or circuitry.wer and input signals before inserting or removing or test equipment.
ing Equipment and sipment must include either a wrist strap or a rounded workstation.
ed, wear a wrist strap connected to a grounded rist straps are flexible straps with a minimum of m 10% resistance in the ground cords. To provide nd, wear a strap snugly against the skin at all times.
ed mats with banana-plug connectors, use alligator nect a wrist strap.
ding, use foot straps and a grounded floor mat. (heel, toe, or boot straps) can be used at standing ns and are compatible with most types of shoes n conductive floors or dissipative floor mats, use
on both feet with a minimum of one megohm between the operator and ground. To be effective, tive strips must be worn in contact with the skin.
-
46
Removal and Replacement Preliminaries
Other grounding equipment recommended for use in preventing electrostatic damage includes: Antistatic tape Antistatic smocks, aprons, and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive
one megoh Static-dissi
the ground Field servi Static awar Material-h Nonconduc Metal tote ElectrostatTable 4-1 showlevels generateMaintenance and Service Guide
tabletop workstations with ground cords of m resistancepative tables or floor mats with hard ties to
ce kitseness labelsandling packagestive plastic bags, tubes, or boxes
boxesic voltage levels and protective materialss how humidity affects the electrostatic voltage d by different activities.
-
Removal and Replacement Preliminaries
Maintenance and Service
Table 4-2 lists bags and floor
Table 4-1Typical Electrostatic Voltage Levels
Relative Humidity
Event 10% 40% 55%
Walking across carpetWalking across vinyl flooMotions of bench worker
Removing DIPS from plaRemoving DIPS from vinRemoving DIPS from StRemoving bubble pack fPacking PCBs in foam-li
A product can be d
SMaterial
Antistatic plastic
Carbon-loaded plasticMetallized laminate Guide 47
the shielding protection provided by antistatic mats.
35,000 V 15,000 V 7,500 V
r 12,000 V 5,000 V 3,000 V
6,000 V 800 V 400 V
stic tube 2,000 V 700 V 400 Vyl tray 11,500 V 4,000 V 2,000 V
yrofoam 14,500 V 5,000 V 3,500 Vrom PCB 26,500 V 20,000 V 7,000 Vned box 21,000 V 11,000 V 5,000 V
egraded by as little as 700 V.
Table 4-2tatic-Shielding Materials
Use Voltage Protection LevelBags 1,500 VFloor mats 7,500 V
Floor mats 5,000 V
-
Maintenance and Service
5Removal and Replacement
Procedures
This chapter prThere are 77 scmust be removnotebook. Makduring removaRefer to Appenon screw sizes
5.1 Serial NReport the noteinformation orlocated on the
Serial Number Guide 51
ovides removal and replacement procedures.rews and screwlocks, in 11 different sizes, that ed, replaced, or loosened when servicing the e special note of each screw size and location l and replacement.dix C, Screw Listing, for detailed information
, locations, and usage.
umberbook serial number to HP when requesting
ordering spare parts. The serial number is bottom of the notebook.
Location
-
52
Removal and Replacement Procedures
5.2 Disassembly Sequence ChartUse the chart below to determine the section number to be referenced when removing notebook components.
Dis
Section Descript5.3 Preparing
disassem
BatteryHard dr
5.4 Notebook
5.5 Memory m
5.6 Mini PCI c5.7 Keyboard
5.8 Keyboard
5.9 Switch bo
5.10 Speakers5.11 Optical dr
5.12 Display as
5.13 Top cover
5.14 Heat sinkMaintenance and Service Guide
assembly Sequence Chart ion # of Screws Removed the notebook for bly
packive
02 to remove hard drive2 to remove hard drive bezel
feet 0
odule 2 loosened
ommunications board 2 loosenedcover 2
4
ard 2 on all notebook models except HP Pavilion ze49001 on HP Pavilion ze4900
4
ive 2
sembly 10
20
3
-
Removal and Replacement Procedures
Maintenance and Service
Section Description # of Screws Removed5.15 Processor 0
5.16 Wireless button board 2
5.17 Diskette d
5.18 Diskette d
5.19 System bo
Disassembly Sequence Chart (Continued) Guide 53
rive 2
rive cover 2
ard 8 screws2 screwlocks on all notebook models except HP Compaq nx90406 screwlocks on HP Compaq nx9040
-
54
Removal and Replacement Procedures
5.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installation procedures:
1. Shut down the notebook. If you are unsure whether the notebook is off or in Hibernation, turn the computer on and then sh
2. Disconnec3. Disconnec
SBattery packs
8-cell Li-Ion6-cell Li-IonMaintenance and Service Guide
ut it down through the operating system.t all external devices connected to the notebook.t the power cord.
pare Part Number Information
371786-001371785-001
-
Removal and Replacement Procedures
Maintenance and Service
4. Remove the battery pack by following these steps:a. Turn the notebook upside down with the front panel
toward you.b. Slide and hold the battery release latch 1 toward the
back of the notebook.c. Use th
pack tod. Remov
Removing the B
Reverse the ab Guide 55
e notch in the battery bezel to slide the battery the left 2.e the battery pack.
attery Pack
ove procedure to install the battery pack.
-
56
Removal and Replacement Procedures
5. Remove tha. Remov
drive re
Spare pthe harb. Remov
drive tc. Use th
drive fd. Remov
Removing the H
Spare Part Number InformationHard drives (all 4200 rpm)60-GB40-GB30-GB
371778-001371777-001Maintenance and Service Guide
e hard drive by following these steps:e the 2 rubber screw covers 1 that conceal the hard tention screws.
art number 371808-001 should be used to replace d drive rubber screw covers.
e the 2 PM2.06.0 screws 2 that secure the hard o the notebook.e notch in the hard drive bezel to slide the hard orward 3.e the hard drive.
ard Drive
371776-001
-
Removal and Replacement Procedures
Maintenance and Service
e. Remove the 2 PM1.55.0 shoulder screws 1 that secure the hard drive bezel to the hard drive.
f. Remove the hard drive bezel 2.
Removing the H Guide 57
ard Drive Bezel
-
58
Removal and Replacement Procedures
g. Remove the 4 PM2.54.0 screws 1 that secure the hard drive frame to the hard drive.
h. Remove the hard drive frame 2.i. Remove the hard drive connector 3.
Disassembling
Reverse the abhard drive.Maintenance and Service Guide
the hard drive
ove procedure to reassemble and install the
-
Removal and Replacement Procedures
Maintenance and Service
5.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads. Spare part number 371808-001 should be used to replace the notebook feet. The feet attach to the base enclosure as illustrated below.
Replacing the N Guide 59
otebook Feet
-
510
Removal and Replacement Procedures
5.5 Memory Module
1. Prepare the2. Loosen the
module co3. Lift the ba
cover and 4. Remove th
Spare part nummemory modu
Removing the M
Spare Part Number Information512-MB DDR256-MB DDR128-MB DDR
371775-001Maintenance and Service Guide
notebook for disassembly (refer to Section 5.3). 2 PM2.04.0 screws 1 that secure the memory mpartment cover to the notebook.ck edge of the memory module compartment swing it forward 2.e memory module compartment cover.
ber 371806-001 should be used to replace the le compartment cover.
emory Module Compartment Cover
371774-001371773-001
-
Removal and Replacement Procedures
Maintenance and Service
5. Spread the 2 retaining tabs 1 that secure the memory module to the memory module socket. (The module rises up).
6. Remove the memory module by pulling it away from the memory module socket at a 45-degree angle 2.
Removing a Me
Reverse the ab Guide 511
mory Module
ove procedure to install a memory module.
-
512
Removal and Replacement Procedures
5.6 Mini PCI Communications Board
1. Prepare the2. Loosen the
compartme3. Lift the fro
then swing4. Remove th
Spare part numthe Mini PCI c
Removing the M
Spare Part Number InformationMini PCI 802.11b wireless LAN, MOWMini PCI 802.11b wirelesMini PCI 802.11b/g wirelMini PCI 802.11b/g wirelMini PCI 802.11b/g wirel
373023-001Maintenance and Service Guide
notebook for disassembly (Section 5.3). 2 PM2.04.0 screws 1 that secure the Mini PCI nt cover to the notebook.nt edge of the Mini PCI compartment cover, and it back 2.e Mini PCI compartment cover.
ber 371806-001 should be used to replace ompartment cover.
ini PCI Communications Compartment Cover
s LAN, ROWess LAN, MOWess LAN, MOWess LAN, BC
373024-001373025-001373026-001373027-001
-
Removal and Replacement Procedures
Maintenance and Service
Make note of which wireless antenna cable is attached to which antenna clip on the Mini PCI communications board before disconnecting the cables.
5. Disconnect the wireless antenna cables 1 from the Mini PCI communications board.
6. Spread thecommunicsocket. (Th
7. Remove thboard awa
Removing a Mi
Reverse the abcommunication Guide 513
2 retaining tabs 2 that secure the Mini PCI ations board to the communications compartment e board rises up).e wireless communications board by pulling the y from the socket at a 45-degree angle 3.
ni PCI Communications Board
ove procedure to install a Mini PCI s board.
-
514
Removal and Replacement Procedures
5.7 Keyboard Cover
1. Prepare the2. Position th3. Remove th
keyboard c
Removing the K
Spare Part Number InformationFor use on HP Pavilion ze4900 notebook modelsFor use on HP Compaq modelsFor use on Compaq Pre
371802-001Maintenance and Service Guide
notebook for disassembly (Section 5.3).e notebook with the rear panel toward you.e 2 PM2.06.0 screws that secure the over to the notebook.
eyboard Cover Screws
nx9040, nx9030, and nx9020 notebook
sario 2200 notebook models
371804-001
371803-001
-
Removal and Replacement Procedures
Maintenance and Service
4. Turn the notebook display-side up with the front panel toward you.
5. Open the notebook as far as possible.6. Press and hold the f3 key 1 and use a flat tool to separate the
cover from the notebook.7. Press and h
the cover f8. Press and h
cover from9. Press and h
the cover f10. Lift the co
Removing the K
Reverse the ab Guide 515
old the f8 key 2 and use a flat tool to separate rom the notebook.old the f11 key 3 and use a flat tool to separate the the notebook.old the home key 4 and use a flat tool to separate
rom the notebook.ver up to remove it from the notebook 5.
eyboard Cover
ove procedure to install an keyboard cover.
-
516
Removal and Replacement Procedures
5.8 Keyboard
1. Prepare the2. Remove th
Spare Part Number InformationBelgiumBrazilCzech RepublicDenmarkFranceFrench CanadaGermanyGreeceHungaryIcelandInternationalIsraelItalyJapanKorea
371787-1813737373737373737373737373737
Latin America 371787-161Maintenance and Service Guide
notebook for disassembly (Section 5.3).e keyboard cover (Section 5.7).
1787-2011787-2211787-0811787-0511787-1211787-0411787-1511787-2111787-DD11787-0021787-BB11787-0611787-2911787-AD1
NorwayPortugalRussiaSaudi ArabiaSlovakiaSloveniaSpainSwedenSwitzerlandTaiwanThailandTurkeyUnited KingdomUnited States
371787-091371787-131371787-251371787-171371787-231371787-BA1371787-071371787-101371787-111371787-AB1371787-281371787-141371787-031371787-001
-
Removal and Replacement Procedures
Maintenance and Service
3. Remove the 3 PM2.04.0 screws 1 and 1 PM2.03.0 screw 2 that secure the keyboard to the notebook.
4. Lift the back edge of the keyboard and swing it forward until it rests on the palm rest 3.
Releasing the K Guide 517
eyboard
-
518
Removal and Replacement Procedures
5. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached and disconnect the cable 2.
6. Remove the keyboard.
Removing the K
Reverse the abMaintenance and Service Guide
eyboard
ove procedure to install the keyboard.
-
Removal and Replacement Procedures
Maintenance and Service
5.9 Switch Board
The switch board is included with the keyboard cover. Refer to Section 5.7, Keyboard Cover, for spare part number information.
1. Prepare the2. Remove th3. Remove th4. Disconnec
from the sw
Removing the S Guide 519
notebook for disassembly (Section 5.3).e keyboard cover (Section 5.7).e keyboard (Section 5.8).t the display lid switch 1 and speaker cables 2
itch board.
witch Board
-
520
Removal and Replacement Procedures
HP Pavilion ze4900 notebook models use only one PM2.04.0 screw to secure the switch board in step 5.5. Remove the 2 PM2.04.0 screws 3 that secure the
switch board to the notebook.6. Lift the right side of the switch board 4 to disconnect
the board f7. Remove th
Removing the S
Reverse the abMaintenance and Service Guide
rom the system board.e switch board.
witch Board
ove procedure to install the switch board.
-
Removal and Replacement Procedures
Maintenance and Service
5.10 Speakers
The speakers are included with the top cover. Refer to Section 5.13, Top Cover, for spare part number information.1. Prepare the notebook for disassembly (Section 5.3).2. Remove th3. Remove th4. Disconnec5. Remove th
and right s6. Remove th
Removing the S
Reverse the ab Guide 521
e keyboard cover (Section 5.7).e keyboard (Section 5.8).t the speaker cable from the switch board 1.e 4 PM2.03.0 screws 2 that secure the left peakers to the notebook.e left and right speakers 3.
peakers
ove procedure to install the speakers.
-
522
Removal and Replacement Procedures
5.11 Optical Drive
1. Prepare the2. Remove th3. Remove th4. Remove th
that secure5. Push on th
the system6. Remove th
Removing the O
Reverse the ab
Spare Part Number Information4X Max DVD+R/RW2X Max DVD+R/RW24X Max DVD/CD-RW C8X Max DVD-ROM Drive24X Max CD-ROM Drive
371784-001371783-001Maintenance and Service Guide
notebook for disassembly (Section 5.3).e keyboard cover (Section 5.7).e keyboard (Section 5.8).e PM2.08.0 screw 1 and PM2.04.0 screw 2 the optical drive to the notebook.e back of the optical drive to disconnect it from board.e optical drive 3.
ptical Drive
ove procedure to install the optical drive.
ombo Drive 371782-001371781-001371780-001
-
Removal and Replacement Procedures
Maintenance and Service
5.12 Display Assembly
1. Prepare the2. Remove th3. Remove th
Spare Part Number InformationFor use on HP Pavilion ze4900 notebook models
15.0-inch, XGA14.1-inch, XGA
For use on HP Compaq models
15.0-inch, XGA14.1-inch, XGA
For use on Compaq Pre15.0-inch, XGA14.1-inch, XGA
Display screw covers Guide 523
notebook for disassembly (Section 5.3).e keyboard cover (Section 5.7).e keyboard (Section 5.8).
371768-001371767-001
nx9040, nx9030, and nx9020 notebook
371772-001371771-001
sario 2200 notebook models371770-001371769-001
371813-001
-
524
Removal and Replacement Procedures
4. Remove the 2 PM2.05.0 screws that secure the wireless antenna boards to the notebook.
Removing the WMaintenance and Service Guide
ireless Antenna Boards
-
Removal and Replacement Procedures
Maintenance and Service
5. Disconnect the display cable 1 from the system board.6. Remove the 6 PM2.06.0 screws 2 that secure the display to
the notebook.
Removing the D Guide 525
isplay Assembly Screws
-
526
Removal and Replacement Procedures
7. Position the notebook with the rear panel toward you.8. Position the display perpendicular to the notebook.9. Remove the 2 PM2.06.0 screws 1 that secure the display to
the notebook.10. Lift the display straight up and remove it 2.
Removing the D
Reverse the abMaintenance and Service Guide
isplay Assembly
ove procedure to install the display assembly.
-
Removal and Replacement Procedures
Maintenance and Service
5.13 Top Cover
1. Prepare theand remov Keyboa Keyboa Switch Speake Optical Display
2. Turn the ntoward you
Spare Part Number InformationFor use on HP Pavilion ze4900 notebook modelsFor use on HP Compaq For use on HP Compaq For use on Compaq Pre
371799-001 Guide 527
notebook for disassembly (Section 5.3) e the following components:rd cover (Section 5.7)rd (Section 5.8)board (Section 5.9)rs (Section 5.10) drive (Section 5.11) assembly (Section 5.12)
otebook upside-down with the front panel .
nx9040 notebook modelsnx9030 and nx9020 notebook modelssario 2200 notebook models
373291-001371801-001371800-001
-
528
Removal and Replacement Procedures
3. Remove the 4 rubber covers 1 that conceal the top cover front edge screws.
Spare part number 371808-001 should be used to replace the top cover rubber screw covers.4. Remove th
to the note5. Remove th
secures the
Removing the TMaintenance and Service Guide
e 15 PM2.06.0 screws 2 that secure the top cover book.e PM2.04.0 screw 3 in the hard drive bay that top cover to the notebook.
op Cover Screws
-
Removal and Replacement Procedures
Maintenance and Service
6. Turn the notebook top-side up with the rear panel toward you.7. Remove the PM2.08.0 screw 1 and the PM2.09.0 screw 2
that secure the top cover to the notebook.8. Remove the 2 PM2.04.0 screws 3 that secure the top cover
to the notebook.
Removing the T Guide 529
op Cover Screws (continued)
-
530
Removal and Replacement Procedures
9. Release the ZIF connector 1 to which the TouchPad cable is attached and disconnect the cable 2 from the system board.
10. Lift the top cover straight up and remove it 3.
Removing the T
Reverse the abMaintenance and Service Guide
op Cover
ove procedure to install the top cover.
-
Removal and Replacement Procedures
Maintenance and Service
5.14 Heat Sink
1. Prepare theremove the Keyboa Keyboa Switch Speake Optical Display Top cov
Spare Part Number InformationHeat sink 371796-001
Thermal Pad Kit (not illu Guide 531
notebook for disassembly (Section 5.3) and following components:rd cover (Section 5.7)rd (Section 5.8)board (Section 5.9)rs (Section 5.10) drive (Section 5.11) assembly (Section 5.12)er (Section 5.13)
strated) 371809-001
-
532
Removal and Replacement Procedures
2. Disconnect the fan cable 1 from the system board.3. Remove the 3 PM1.55.0 screws 2 that secure the heat sink
to the notebook.4. Remove the heat sink 3.
Removing the H
Carefully cleanprocessor surfaa new thermal
A thermal pad is also availabl
Reverse the abMaintenance and Service Guide
eat Sink
any thermal pad residue from the heat sink and ces each time you remove the heat sink. Install pad.
is included with the replacement heat sink and e using spare part number 371809-001.
ove procedure to install the heat sink.
-
Removal and Replacement Procedures
Maintenance and Service
5.15 Processor
1. Prepare theremove the Keyboa Keyboa Switch Speake Optical Display Top cov Heat si
Spare Part Number InformationIntel Pentium M 745 (1.8-GHz) with 400-MHz front side bus (FSB)Intel Pentium M 735 (1.7Intel Pentium M 725 (1.6Intel Pentium M 715 (1.5Intel Pentium M 705 andIntel Pentium M 705 and
371760-001
Intel Celeron M 340 (1.5Intel Celeron M 330 (1.4Intel Celeron M 320 (1.3Intel Celeron M 350 (1.3Thermal Pad Kit (not illu Guide 533
notebook for disassembly (Section 5.3) and following components:rd cover (Section 5.7)rd (Section 5.8)board (Section 5.9)rs (Section 5.10) drive (Section 5.11) assembly (Section 5.12)er (Section 5.13)
nk (Section 5.14)
-GHz) with 400-MHz FSB-GHz) with 400-MHz FSB-GHz) with 400-MHz FSB TJ85 (1.6-GHz) with 400-MHz FSB TJ85 (1.5-GHz) with 400-MHz FSB
371759-001371758-001371757-001371762-002371761-001
-GHz) with 400-MHz FSB-GHz) with 400-MHz FSB-GHz) with 400-MHz FSB-GHz) with 400-MHz FSB
371766-001371765-001371764-001371763-001
strated) 371809-001