hp storageworks 2012sa modular smart array user...
TRANSCRIPT
HP StorageWorks
2012sa Modular Smart Array
user guide
Part number: 488320-002Second edition: July 2008
Legal and notice information
© Copyright 2008 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
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Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
3
Contents
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Rack Stability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
HP Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Customer Self Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Product Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Subscription Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
HP Websites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1. System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
System Management Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
HP StorageWorks MSA2000 Family Storage Management Utility (SMU) . . . . 12
Command-Line Interface (CLI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Hardware Components and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Controller Enclosure Components and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Drive Enclosure Components and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2. Installing and Cabling Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Site Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Installing Enclosures Into a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Preparing the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Assembling and Installing the Rackmount Bracket Kit . . . . . . . . . . . . . . . . . . . 28
Attaching the Ear Caps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connecting Controller and Drive Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Connecting AC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Testing the Enclosure Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
General Practice for Powering the System Off and On . . . . . . . . . . . . . . . . . . . 37
Obtaining IP Values for Your Storage System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Correcting Enclosure IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
3. Connecting Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Host System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Installing the MSA2000 Family SES Driver for Microsoft Windows Hosts . . . 40
Connecting the Enclosure to Data Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Connecting Remote Management Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
4. Configuring a System for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Setting Management Port IP Addresses Using the CLI . . . . . . . . . . . . . . . . . . . . . . 42
Configuring Your Web Browser for SMU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Logging in to SMU from a Local Management Host . . . . . . . . . . . . . . . . . . . . . . . . 46
Updating Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Selecting an Appropriate Time to Perform the Online Upgrade . . . . . . . . . . . . 47
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Creating Virtual Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Mapping a Volume to a Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Testing the Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Logging Out of SMU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Contents 5
5. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Fault Isolation Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Gather Fault Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Determine Where the Fault Is Occurring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Review the Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Isolate the Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Correcting Enclosure IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using System LEDs to Diagnose Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Is the front panel Fault ID amber? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Is the controller back panel OK LED off? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Is the controller back panel Fault/Service Required LED amber? . . . . . . . . . . . 57
Are both drive module LEDs, Online/Activity, and Fault/UID LEDs off? . . . . 57
Is the drive module Fault/UID led blinking amber? . . . . . . . . . . . . . . . . . . . . . 58
Is a connected port’s Host Link Status LED off? . . . . . . . . . . . . . . . . . . . . . . . . 59
Is a connected port’s Expansion Port status LED off? . . . . . . . . . . . . . . . . . . . . 59
Is a connected port’s Ethernet link status LED off? . . . . . . . . . . . . . . . . . . . . . . 60
Is the power-and-cooling module AC Power Good LED off? . . . . . . . . . . . . . . 60
Is the power-and-cooling module DC Voltage/Fan Fault/Service Required LED
amber? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Is the drive enclosure back panel OK LED off? . . . . . . . . . . . . . . . . . . . . . . . . 61
Is the drive enclosure Fault/Service Required LED amber? . . . . . . . . . . . . . . . 62
Isolating a Host-Side Connection Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Isolating a Controller Module Expansion Port Connection Fault . . . . . . . . . . . . . . . 64
Resolving Voltage and Temperature Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Sensor Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Power Supply Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Cooling Fan Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Temperature Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Power-and-Cooling Module Voltage Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . 69
6 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
A. Environmental Requirements and Specifications . . . . . . . . . . . . . . . . . . . . . . . . 71
B. Regulatory Compliance and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
7
About This Guide
Intended Audience
This guide is intended for use by system administrators and information
professionals who are experienced with the following:
n Direct attach storage (DAS) or storage area network (SAN) management
n Network administration
n Network installation
n Storage system installation and configuration, including installing an HP rack
Prerequisites
Prerequisites for installing and configuring this product include familiarity with:
n Servers and computer networks
n Host communications protocols, such as serial-attached SCSI (SAS) and Ethernet
8 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Document Conventions
Rack Stability
Caution – To reduce the risk of personal injury or damage to the equipment:
n Extend leveling jacks to the floor.
n Ensure that the full weight of the rack rests on the leveling jacks.
n Install stabilizing feet on the rack.
n In multiple-rack installations, secure racks together.
n Extend only one rack component at a time. Racks may become unstable if more
than one component is extended.
Typeface Meaning Examples
AaBbCc123 Book title, new term, or
emphasized word
See the user guide.
A virtual disk (vdisk) can ....
You must ...
AaBbCc123 Directory or file name,
value, command, or
on-screen output
The default file name is store.logs.
.The default user name is manage
Type exit
AaBbCc123 Text you type, contrasted
with on-screen output
# set passwordEnter new password:
AaBbCc123 Variable text you replace
with an actual value
Use the format user@domain.
About This Guide 9
HP Technical Support
Telephone numbers for worldwide technical support are listed on the HP support
website: http://www.hp.com/support/.
Collect the following information before calling:
n Technical support registration number (if applicable)
n Product serial numbers
n Product model names and numbers
n Applicable error messages
n Operating system type and revision level
n Detailed, specific questions
For continuous quality improvement, calls may be recorded or monitored.
Customer Self Repair
HP customer self repair (CSR) programs allow you to repair your HP StorageWorks
product. If a CSR part needs replacing, HP ships the part directly to you so that you
can install it at your convenience. Some parts do not qualify for CSR. Your HP-
authorized service provider will determine whether a repair can be accomplished by
CSR.
For more information about CSR, contact your local service provider. For North
America, see the CSR website:
http://www.hp.com/go/selfrepair
Product Warranties
For information about HP StorageWorks product warranties, see the warranty
information website:
http://www.hp.com/go/storagewarranty
10 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Subscription Service
HP strongly recommends that customers sign up online using the Subscriber's
choice website: http://www.hp.com/go/e-updates.
Subscribing to this service provides you with e-mail updates on the latest product
enhancements, newest versions of drivers, and firmware documentation updates as
well as instant access to numerous other product resources.
HP Websites
For other product information, see the following HP websites:
n http://www.hp.com n http://www.hp.com/go/storagen http://www.hp.com/service_locatorn http://www.hp.com/support/manuals n http://www.hp.com/support/downloads
Documentation Feedback
HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a
message to [email protected]. All submissions become the
property of HP.
11
CHAPTER 1
System Components
The MSA2000 Family 2012sa Modular Smart Array and MSA2000 Drive Enclosure
are high-performance storage solutions that combine outstanding performance with
high reliability, availability, flexibility, and manageability.
Supported configurations include a controller enclosure with or without attached
drive enclosures. A controller enclosure can contain two controllers that interact and
provide failover capability for the data path. The controller enclosure can use SATA
or SAS disk drive modules.
This chapter provides information about the system components, and includes the
following topics:
n “System Management Software” on page 12
n “Hardware Components and LEDs” on page 13
12 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
System Management Software
Embedded management software includes a web-browser interface and the
command-line interface described below.
HP StorageWorks MSA2000 Family Storage Management Utility (SMU)
SMU is the primary interface for configuring and managing the system. A web
server resides in each controller module. SMU enables you to manage the system
from a web browser that is properly configured and that can access a controller
module through an Ethernet connection.
Information about using SMU is in its online help and in the reference guide.
Command-Line Interface (CLI)
The embedded CLI enables you to configure and manage the system using
individual commands or command scripts through an out-of-band RS-232 or
Ethernet connection.
Information about using the CLI is in the CLI reference guide.
Chapter 1 System Components 13
Hardware Components and LEDs
This section describes the main hardware components of your storage system
enclosures.
Controller Enclosure Components and LEDs
Table 1-1 describes the controller enclosure components.
Table 1-1 Controller Enclosure Components
Description Quantity
Controller (I/O) module 1 or 21
1 Air-management system drive blanks or I/O blanks must fill empty slots to maintain optimum airflow through the chassis.
SAS or SATA drive module 2–12 per enclosure
AC power-and-cooling module 2 per enclosure
3-Gbps, 4-lane SAS host ports (SFF-8088
standard interface)
2 per controller module
3-Gbps, 4-lane SAS expansion port (SFF-
8470 standard interface)
1 per controller module
Ethernet port (RJ-45) 1 per controller module
CLI port (RS-232 micro-DB9) 1 per controller module
14 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Figure 1-1 shows the LEDs on the front of a controller enclosure.
Figure 1-1 Controller Enclosure LEDs (Front View)
Table 1-2 describes the LEDs on the front of a controller. For information about
troubleshooting the system using LEDs, see “Troubleshooting” on page 53.
Table 1-2 Controller LEDs (Front)
LED ColorOperating State Description
Enclosure ID Green On Shows the enclosure ID, which enables you to correlate an
enclosure with logical views presented by management
software. The enclosure ID for a controller enclosure is zero
(0); the enclosure ID for an attached drive enclosure is
nonzero.
UID
(Unit
Identification)
Blue On Identified.
Off Not identified.
Fault ID Amber Off No fault condition exists.
On Fault condition exists. The event has been acknowledged
but the problem needs attention. Service action is required.
Heartbeat Green On The enclosure is powered on with at least one power and
cooling module operating normally.
Off Both power and cooling modules are off; the system is
powered off.
Drive modules are numbered by column top to bottom: 0–2, 3–5, 6–8, 9–11
Drive module LEDs (top to bottom)Enclosure ID Status LEDs (top to bottom):UIDFault IDHeartbeat
Fault/UIDOnline/activity
Chapter 1 System Components 15
Table 1-3 describes the LEDs on the drive module.
Table 1-3 Drive Module LED Combinations (Front)
Online/Activity(green)
Fault/UID(amber/blue) Description
On Off The drive is online, but it is not currently active.
Blinking
irregularly
Off The drive is active and operating normally.
Off Amber, blinking
regularly (1 Hz)
Offline; the drive is not being accessed. A predictive
failure alert may have been received for this device.
Further investigation is required.
On Amber, blinking
regularly (1 Hz)
Online; no activity. A predictive failure alert may have
been received for this device. Further investigation is
required.
Blinking
irregularly
Amber, blinking
regularly (1 Hz)
The drive is active, but a predictive failure alert may
have been received for this drive. Further investigation
is required.
Off Amber, solid Offline; no activity. A critical fault condition has been
identified for this drive.
Off Blue; solid Offline. The drive has been selected by a management
application.
On or blinking Blue; solid The drive is operating normally, and it has been selected
by a management application.
Blinking regularly
(1 Hz)
Off Do not remove the drive. Removing a drive may
terminate the current operation and cause data loss.
The drive is rebuilding.
Off Off Either there is no power, the drive is offline, or the drive
is not configured.
16 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Figure 1-2 shows the ports and switches at the back of the controller enclosure.
Figure 1-2 Controller Ports and Switches (Back View)
Table 1-4 describes the ports and switches on the back of the controller.
Table 1-4 Controller Ports and Switches (Back)
Location Port/Switch Description
Power-and-
cooling module
Power switch On/Off toggle
Controller
module
Host ports 3-Gbps, 4-lane SAS ports (12 Gbps total) used to connect to data
hosts. Host port 0 and 1 correspond to host channel 0 and 1,
respectively.
Controller
module
Expansion
port
3-Gbps, 4-lane (12 Gbps total) table-routed SAS Out port used to
connect drive enclosures.
Controller
module
Ethernet port 10/100BASE-T Ethernet port used for TCP/IP-based out-of-band
management of the RAID controller. An internal Ethernet device
provides standard 10 Mbit/second and 100 Mbit/second full-duplex
connectivity.
Controller
module
CLI port Micro-DB9 port used to connect the controller enclosure to a local
management host using RS-232 communication for out-of-band
configuration and management.
Controller
module
MUI
(Service) port
3.5-mm jack port used by service personnel only.
Power switch
Host ports Expansion portCLI port Ethernet portMUI (Service) port
Chapter 1 System Components 17
Figure 1-3 shows the LEDs at the back of the controller.
Figure 1-3 Controller LEDs (Back View)
Table 1-5 describes the LEDs on the back of the controller. For information about
troubleshooting the system using LEDs, see “Troubleshooting” on page 53.
Table 1-5 Controller LEDs (Back)
Location LED Color State Description
Power-and-
cooling module
AC Power Good Green Off AC power is off or input voltage is below
the minimum threshold.
On AC power is on and input voltage is normal.
Power-and
cooling module
DC Voltage/
Fan Fault/
Service Required
Amber Off DC output voltage is normal.
On DC output voltage is out of range or a fan is
operating below the minimum required
RPM.
Controller
module
Host link status Green Off The port is empty or the link is down.
On The port link is up and connected.
Controller
module
Host link activity Green Off The host port is not connected or the link is
down.
On The host link is up and active.
AC Power Good
Service RequiredDC Voltage/Fan Fault/ Host link status
Host link activity
Unit Locator
OK to Remove Fault/Service Required
OK
Cache status
Host activity
Expansion port status
Ethernet activity
Ethernet link status
18 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Controller
module
Unit Locator White Off Normal operation.
Blink Physically identifies the controller module.
Controller
module
OK to
Remove
Blue Off The controller module is not prepared for
removal.
On The controller module can be removed.
Controller
module
Fault/Service
Required
Amber On A fault has been detected or a service action
is required.
Blink Indicates a hardware-controlled power up or
a cache flush or restore error.
Controller
module
OK Green Off Controller module is not OK.
On Controller module is operating normally.
Blink System is booting.
Controller
module
Cache status Green Off Cache is clean (contains no unwritten data).
On Cache is dirty (contains unwritten data) and
operation is normal.
Table 1-5 Controller LEDs (Back) (Continued)
Location LED Color State Description
Chapter 1 System Components 19
Controller
module
Cache status Green Blink A Compact Flash flush or cache self-refresh
is in progress. Indicates cache activity.
• If the LED is blinking evenly, a cache
flush is in progress. When a controller
module loses power and write cache is
dirty (contains data that has not been
written to disk), the super-capacitor pack
provides backup power to flush (copy)
data from write cache to Compact Flash
memory. When cache flush is complete,
the cache transitions into self-refresh
mode.
• If the LED is blinking slowly, a cache
flush is in progress. In self-refresh mode,
if primary power is restored before the
backup power is depleted (3–30 minutes,
depending on various factors), the system
boots, finds data preserved in cache, and
writes it to disk. This means the system
can be operational within 30 seconds, and
before the typical host I/O timeout of 60
seconds at which point system failure
would cause host-application failure. If
primary power is restored after the backup
power is depleted, the system boots and
restores data to cache from Compact
Flash, which can take about 90 seconds.
Note: The cache flush and self-refresh
mechanism is an important data protection
feature; essentially four copies of user data
are preserved: one in each controller’s cache
and one in each controller’s Compact Flash.
Controller
module
Host activity Green Off The host ports have no I/O activity.
Blink At least one host port has I/O activity.
Controller
module
Ethernet link status Green Off The Ethernet port is not connected or the
link is down.
On The Ethernet link is up.
Table 1-5 Controller LEDs (Back) (Continued)
Location LED Color State Description
20 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Drive Enclosure Components and LEDs
A drive enclosure can be connected to a controller enclosure or to another drive
enclosure to provide additional disk storage capacity. Table 1-6 describes the drive
enclosure components.
Controller
module
Ethernet activity Green Off The Ethernet link has no I/O activity.
Blink The Ethernet link has I/O activity.
Controller
module
Expansion port
status
Green Off The port is empty or the link is down.
On The port link is up and connected.
Table 1-6 Drive Enclosure Components
Description Quantity
Expansion (I/O) module 1 or 21
1 Air-management system drive blanks or I/O blanks must fill empty slots to maintain optimum airflow through the chassis.
SAS or SATA drive module 2–12 per enclosure
AC power-and-cooling module 2 per enclosure
3-Gbps, 4-lane SAS In port 1 per expansion module
3-Gbps, 4-lane SAS Out port 1 per expansion module
Service port (RS-232 micro-DB9) 1 per expansion module
Table 1-5 Controller LEDs (Back) (Continued)
Location LED Color State Description
Chapter 1 System Components 21
The components and LEDs on the front of a drive enclosure are the same as on a
controller enclosure; see Figure 1-1 and Table 1-2.
Figure 1-4 shows the ports and switches at the back of the drive enclosure.
Figure 1-4 Drive Enclosure Ports and Switches (Back View)
Table 1-7 describes the ports and switches on the back of the drive enclosure.
Table 1-7 Drive Enclosure Ports and Switches (Back)
Location Port/Switch Description
Power-and-
cooling module
Power switch On/Off toggle
Expansion
module
SAS In port 3-Gbps, 4-lane (12 Gbps total) subtractive ingress port used to
connect to a controller enclosure.
Expansion
module
SAS Out port 3-Gbps, 4-lane (12 Gbps total) table-routed egress port used to
connect to another drive enclosure.
Expansion
module
Service port Micro-DB9 port used by service personnel only.
Service port SAS Out port
Power switch
SAS In port
22 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Figure 1-5 shows the LEDs at the back of the drive enclosure.
Figure 1-5 Drive Enclosure LEDs (Back View)
Table 1-8 describes the LEDs on the back of the drive enclosure.
Table 1-8 Drive Enclosure LEDs (Back)
Location LED Color State Description
Power-and-
cooling module
AC Power Good Green Off AC power is off or input voltage is below
the minimum threshold.
On AC power is on and input voltage is normal.
Power -and-
cooling module
DC Voltage/
Fan Fault/
Service Required
Amber Off DC output voltage is normal.
On DC output voltage is out of range or a fan is
operating below the minimum required
RPM.
Expansion
module
SAS In port status Green Off The port is empty or the link is down.
On The port link is up and connected.
Expansion
module
Unit Locator White Off Normal operation.
Blink Physically identifies the expansion module.
Expansion
module
OK to
Remove
Not implemented.
AC Power Good
Service RequiredDC Voltage/Fan Fault/
SAS In port status SAS Out port status
Unit Locator
OK to Remove Fault/Service Required
OK
Chapter 1 System Components 23
Expansion
module
Fault/Service
Required
Amber On A fault has been detected or a service action
is required.
Blink Indicates a hardware-controlled power up or
a cache flush or restore error.
Expansion
module
OK Green Off Expansion module is not OK.
On Expansion module is operating normally.
Blink System is booting.
Expansion
module
SAS Out port
status
Green Off The port is empty or the link is down.
On The port link is up and connected.
Table 1-8 Drive Enclosure LEDs (Back) (Continued)
Location LED Color State Description
24 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
25
CHAPTER 2
Installing and Cabling Enclosures
This chapter describes how to install and cable enclosures. It contains the following
sections:
n “Site Planning” on page 25
n “Required Tools” on page 25
n “Safety Precautions” on page 26
n “Installation Checklist” on page 27
n “Installing Enclosures Into a Rack” on page 28
n “Attaching the Ear Caps” on page 32
n “Connecting Controller and Drive Enclosures” on page 33
n “Connecting AC Power” on page 36
n “Testing the Enclosure Connections” on page 37
n “Obtaining IP Values for Your Storage System” on page 38
n “Correcting Enclosure IDs” on page 38
Site Planning
Make sure that the installation site adheres to all requirements and specifications as
described in “Environmental Requirements and Specifications” on page 71.
Required Tools
The installation procedures in this chapter require the following tools:
n #2 Phillips screwdriver
n Antistatic protection devices
26 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Safety Precautions
For your protection, observe the following safety precautions when setting up your
equipment:
n Install the system in accordance with the local safety codes and regulations at the
facility site. Follow all cautions and instructions marked on the equipment.
n Ensure that the voltage and frequency of your power source match the voltage
and frequency inscribed on the equipment’s electrical rating label.
n Never push objects of any kind through openings in the equipment. Dangerous
voltages may be present. Conductive foreign objects could produce a short circuit
that could cause fire, electric shock, or damage to your equipment.
Note – Do not make mechanical or electrical modifications to the product. The
vendor is not responsible for the safety or regulatory compliance of a modified
product.
Caution – Two people are needed to lift and move the enclosure. Use care to avoid
injury. An enclosure with all drives installed can weigh 65 pounds (29.5 kilograms).
Caution – Electrostatic discharge can damage sensitive components. Be sure you
are properly grounded before touching a static-sensitive component or assembly.
Chapter 2 Installing and Cabling Enclosures 27
Installation Checklist
Table 2-1 outlines the steps required to install the enclosures and initially configure
the system. To ensure a successful installation, perform the tasks in the order they
are presented.
Table 2-1 Installation Checklist
Step Installation Task Where to Find Procedure
1. Prepare the rack for installation. “Preparing the Rack” on page 28
2. Assemble the rackmount bracket kit and install the
controller enclosure and optional drive enclosures in
the rack.
“Assembling and Installing the
Rackmount Bracket Kit” on page 28
3. Attach the ear caps. “Attaching the Ear Caps” on page 32
4. Connect the enclosures. “Connecting Controller and Drive
Enclosures” on page 33
5. Connect the power cords. “Connecting AC Power” on page 36
6. Test the enclosure connections. “Testing the Enclosure Connections” on
page 37
7. Obtain IP values. “Obtaining IP Values for Your Storage
System” on page 38
8. Correct enclosure IDs, if necessary. “Correcting Enclosure IDs” on page 38
9. Install required host software and drivers, including:
• MSA2000 Family MPIO DSM
• MSA2000 Family SES Driver
“Host System Requirements” on page 39
10. Connect the data hosts. “Connecting Hosts” on page 39
11. Connect the management host. “Connecting Remote Management
Hosts” on page 40
12. Perform initial configuration tasks:
• Set management port IP properties on the
controller enclosure
• Verify that controllers and enclosures have the
latest firmware
• Set the date and time on the controller enclosure
• Configure host ports on the controller enclosure
• Create virtual disks and map volumes
• Test the configuration
“Configuring a System for the First
Time” on page 41
28 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Installing Enclosures Into a Rack
This section describes how to install the enclosures into a standard 19-inch rack
cabinet with a 28 to 36-inch (71.12 to 91.44-cm) depth.
Tip – To help you correctly identify the screws, keep all hardware items in plastic
bags until you are ready to use them.
Preparing the Rack
Before installing enclosures in a rack cabinet, ensure the rack is installed according
to its installation instructions and that the installation complies with local safety
codes.
1. Stabilize the rack as described in its documentation.
2. If the rack has casters, make sure the casters are locked to prevent the rack from
rolling.
3. Remove or open the top front panel and the vented back panel.
Assembling and Installing the Rackmount Bracket Kit
Note – If the rackmount bracket kit you are installing includes assembly
instructions, use them in place of the instructions in this guide.
Chapter 2 Installing and Cabling Enclosures 29
Figure 2-1 provides a visual overview of the rackmount kit assembly components
and corresponds to the steps that follow.
Figure 2-1 Overview of Standard 19-Inch EIA Rackmounting Components
#10-32 x 5/8 truss screws
Threaded PEMs (4)
Rear bracket connected to rack #10-32 x 5/8 truss screws
Side bracket
(Step 6)
(Step 5)
(Step 8)
(Step 9)
#8-32 x 3/16 flathead screws
#8-32 x 1/4 panhead screws
30 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Use the following procedure and refer to Figure 2-1 to install each enclosure into
the rack.
Note – If the rackmount bracket kit you are installing includes assembly
instructions, use them in place of the instructions in this guide.
When positioning an enclosure in the rack, do not block the air vents at the front or
back of the enclosure.
Caution – If you only have one person to perform the installation, remove the
power and cooling modules and drive modules from an enclosure before
installation, and use the optional nylon front support brackets. If possible, position
the enclosure on top of another device or shelf in the rack to hold the enclosure as
you attach the front brackets.
1. Considering your system configuration and weight distribution in the rack,
determine where you will install each enclosure in the rack.
2. Confirm that you have cables of adequate length to connect to hosts and to power
outlets.
3. (Square-cut European-style racks only) Insert the cage nuts in the corresponding
holes on the front and rear of the rack.
4. (Optional-one person installation) Screw the front support nylon brackets into
position on the rack face using #10-32 x 5/8 screws (two per bracket).
These brackets enable one person to easily position and support the front of the
enclosure in the rack during installation.
5. Attach the side brackets to each side of the enclosure using #8-32 x 3/16 flathead
screws (four to eight on each side). The right and left side brackets are identical.
Note – To allow adjustment of the brackets, do not tighten the screws completely
until the enclosure is mounted in the rack.
a. Use the alignment marks (Figure 2-2) stamped into the side brackets to position
the brackets and screws. The alignment marks show depth in inches.
Determine the depth you require and align the rear-most alignment mark on the
side bracket with the rear-most threaded holes on the enclosure. Make sure that
the alignment mark corresponding to the depth you want lines up with both the
top and bottom holes.
Chapter 2 Installing and Cabling Enclosures 31
Figure 2-2 Side Bracket With Alignment Marks
b. On one side, insert the first two screws through the side bracket slots above and
below the alignment mark into the rear-most threaded holes in the enclosure.
For example, to mount the enclosure in a 28-inch deep rack, position the side
bracket so that the 28-inch alignment mark is aligned with the rear-most threaded
holes in the enclosure.
c. Insert up to six more screws through the side bracket slots into the other threaded
holes in the side of the enclosure.
d. Repeat Step b and Step c to attach the other side bracket to the enclosure.
6. Attach the rear brackets to the rear vertical posts of the rack using #‘10-32 x 5/8
screws (two per bracket).
7. Lift the enclosure and slide the side brackets into the rear brackets, which are
attached to the rear posts.
Adjust the depth of the side brackets so that the slots nearest the ends of the side
brackets align with the four PEM nuts in the rear brackets.
8. Attach each side bracket to a rear bracket using #8-32 x 1/4 screws (four per
bracket).
9. Ensure that the enclosure is level, and then, secure the mounting ears on the front of
the enclosure to the rack face using #10-32 x 5/8 screws (two per ear).
10. Tighten the screws on the side brackets.
11. If you removed modules from the enclosure, reinsert them.
12. If you attached the optional front support nylon brackets to the rack face, remove
those brackets.
Note – When you finish installing an enclosure, you may have unused screws left
in your rack kit; extra screws are provided in case any are misplaced.
32 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Attaching the Ear Caps
The plastic ear caps are snap-on parts that require some care when attaching or
removing them. After the enclosure has been installed in the rack cabinet, attach the
ear caps, which are located in a plastic bag included in the controller and drive
enclosure packages.
1. Remove the ear caps from the plastic package.
2. As you attach each ear cap, hold it so that its indent is closest to the chassis.
Figure 2-3 Attaching Ear Caps
3. Apply gentle pressure to snap the caps onto the chassis’ ears.
Indent
Left ear cap
Indent
Right ear cap
Chapter 2 Installing and Cabling Enclosures 33
Connecting Controller and Drive Enclosures
Use the supplied SAS cables to connect a controller enclosure to up to three drive
enclosures. Figure 2-4 and Figure 2-5 show the recommended fault-tolerant cabling
patterns. In an enclosure, the upper module is designated A and the lower module is
designated B.
When connecting multiple drive enclosures, use reverse cabling to ensure the
highest level of fault tolerance. For example, Figure 2-5 shows controller A
connected to expansion module 1A, and the chain of connections continuing down.
Controller B is connected to the lower module (B) of the last drive enclosure in the
chain, with connections moving in the opposite direction.
Fault-tolerant cabling is recommended because it enables the controllers to access
remaining drive enclosures if any one drive enclosure fails. However, the system
also supports non-fault-tolerant cabling using the supplied SAS cables.
Figure 2-6 shows non-fault-tolerant cabling between a controller and up to three
drive enclosures.
Note – For clarity, the schematic illustrations of the controllers shown in this
section show only relevant details such as expansion ports. For detailed illustrations
showing all components, see “Hardware Components and LEDs” on page 13.
Figure 2-4 Cabling Connections Between One Controller Enclosure and One Drive Enclosure
In Out
In Out
Controller B
Controller A
1A
1B
34 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Figure 2-5 Fault-Tolerant Cabling Connections Between One Controller Enclosure and Up to Three Drive Enclosures
In Out
In Out
Controller B
Controller A
1A
1B
2A
2B
3A
3BIn Out
In Out
In Out
In Out
Chapter 2 Installing and Cabling Enclosures 35
Figure 2-6 Non-Fault-Tolerant Cabling Connections Between One Controller and Up to Three Drive Enclosures
In Out
In Out
In Out
In Out
In Out
In Out
Controller B
Controller A
1A
1B
2A
2B
3A
3B
36 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Connecting AC Power
Use this procedure to connect AC power to the enclosures.
1. Verify that both power switches are off.
2. Using the AC power cords, for each enclosure, connect one power-and-cooling
module to one power source in the rack, and the other power-and cooling-module to
a separate power source in the rack.
3. Connect the primary power cords from the rack to separate external power sources.
Power on the system as described in the following section.
Chapter 2 Installing and Cabling Enclosures 37
Testing the Enclosure Connections
Use this procedure to power on the newly installed system.
1. Press the power switches at the back of each drive enclosure to the On position.
This ensures that the disks in the enclosures have enough time to completely spin up
before being scanned by the RAID modules in the controller enclosure.
While enclosures power up, their LEDs blink. After the LEDs stop blinking, if no
LEDs on the front and back of the enclosure are amber, the power-on sequence is
complete and no faults have been detected.
For a description of LED behavior and status, see “Hardware Components and
LEDs” on page 13.
2. Press the power switches at the back of the controller enclosure to the On position.
Depending on the number and type of drives in the system, it can take several
minutes for the system to power up.
If the enclosure’s power-on sequence succeeds as described in Step 1, the system is
ready to use.
General Practice for Powering the System Off and On
The system rarely needs to be powered off. You remove power only when you plan
to physically move the system to another location.
Use this procedure when you need to power off the system.
1. Stop all I/O from hosts to the system.
2. Use SMU to shut down both controllers.
Wait until SMU indicates that processing is complete.
3. Press the power switches at the back of the controller enclosure to the Off position.
4. Press the power switches at the back of each drive enclosure to the Off position.
38 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
When powering on the system, make sure to power up the enclosures and associated
data host in the following order:
1. Drive enclosures first
2. Controller enclosure next
3. Data hosts last (if they are powered down for maintenance purposes)
Obtaining IP Values for Your Storage System
To obtain the IP values for your system:
1. Look in the DCHP server’s address for the two IP addresses assigned to an “HP
StorageWorks MSA2000 Family” storage device.
2. Use a network management utility to discover “HP StorageWorks MSA2000
Family” storage devices on the local LAN through SNMP.
3. Use a ping broadcast to try to identify the device through the host’s ARP table.
If you do not have a DHCP server, you will need to obtain the IP addresses from
your network administrator, and set them using the CLI during initial configuration
(see “Setting Management Port IP Addresses Using the CLI” on page 42).
Correcting Enclosure IDs
When installing a system with drive enclosures attached, the enclosure IDs might
not agree with the physical cabling order. This is because the controller might have
been previously attached to some of the same enclosures and it attempts to preserve
the previous enclosure IDs if possible. To correct this condition, see “Correcting
Enclosure IDs” on page 55.
39
CHAPTER 3
Connecting Hosts
This chapter describes how to connect data and management hosts to controller
enclosures. It contains the following sections:
n “Host System Requirements” on page 39
n “Connecting the Enclosure to Data Hosts” on page 40
n “Connecting Remote Management Hosts” on page 40
Host System Requirements
Data hosts connected to MSA2000 Family 2012sa Modular Smart Arrays must meet
the following requirements:
n To configure an HBA that is directly attached to controller enclosure host ports,
set the HBA parameters as specified in the MSA QuickSpecs. QuickSpecs can be
found from your HP MSA products page at http://www.hp.com/go/msa.
Select MSA SAN Arrays, and then select your product. The link for QuickSpecs
will be on the right.
n Depending on your system configuration, data host operating systems may
require that multipathing is supported.
If fault tolerance is required, then multipathing software may be required. Host-
based multipath software should be used in any configuration where two logical
paths between the host and nay storage volume may exist at the same time. This
would include most configurations where there are multiple connections to the
host or multiple connections between a switch and the storage.
To obtain the MSA2000 Family MPIO DSM, go to the HP MSA products page at
http://www.hp.com/go/msa. Select MSA SAN Arrays, select your product,
and go to Related products.
n To prevent Microsoft® Windows® data hosts from displaying the Found New
Hardware Wizard when the storage system is discovered, install the MSA2000
Family SCSI Enclosure Services driver. For more information, see “Installing the
MSA2000 Family SES Driver for Microsoft Windows Hosts” on page 40.
40 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Installing the MSA2000 Family SES Driver for Microsoft Windows Hosts
Installing the MSA2000 Family SCSI Enclosure Services (SES) driver prevents
Microsoft Windows hosts from displaying the Found New Hardware Wizard when
the storage system is discovered.
1. Download MSA2000 Family SCSI Enclosure Services (SES) driver package
msa2000-ses-version.zip from the http://www.hp.com/go/msa. Select MSA
SAN Arrays, select your product, and go to Related products.
2. Extract the package contents to a temporary folder on the host.
3. In that folder, double-click Setup.exe to install the driver.
4. Click Finish.
The driver is installed.
5. Optionally, delete the extracted files and the SES driver package.
Connecting the Enclosure to Data Hosts
Cable connections vary depending on configuration. For a complete list of
supported configurations, go to the MSA2000 product site at
http://www.hp.com/go/msa for the latest MSA2000 Configuration Options
guide. This document is updated whenever newly supported configurations are
added.
Connecting Remote Management Hosts
The management host directly manages systems out-of-band over an Ethernet
network. This section describes how to connect the Ethernet cables to the
management host.
1. Connect an Ethernet cable to the Ethernet management port on each controller.
2. Connect the other end of each Ethernet cable to a network that your management
host can access (preferably on the same subnet).
41
CHAPTER 4
Configuring a System for the First Time
This chapter describes how to perform first-time configuration on the storage
system using HP StorageWorks MSA2000 Family Storage Management Utility
(SMU), which is the primary interface for configuring and managing the system. It
also describes how to perform basic storage configuration to verify that your system
is working.
This chapter includes the following topics:
n “Setting Management Port IP Addresses Using the CLI” on page 42
n “Configuring Your Web Browser for SMU” on page 46
n “Logging in to SMU from a Local Management Host” on page 46
n “Updating Firmware” on page 47
n “Setting the Date and Time” on page 47
n “Creating Virtual Disks” on page 48
n “Mapping a Volume to a Host” on page 50
n “Testing the Configuration” on page 50
n “Logging Out of SMU” on page 51
For information about additional configuration and management tasks, including
changing the manage user’s password, refer to SMU’s online help or the reference
guide.
42 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Setting Management Port IP Addresses Using the CLI
Note – If you used DHCP to set the IP addresses, you do not have to set them using
the CLI as described in this section.
Ethernet Management ports on controller module A and controller module B are
configured with the following default values:
n Management Port IP Address: 10.0.0.2 (controller A), 10.0.0.3 (controller B)
n IP Subnet Mask: 255.255.255.0
n Gateway IP Address: 10.0.0.1
If the default IP addresses are not compatible with your network, you must set an IP
address for each management port using the command-line interface (CLI)
embedded in each controller module. The CLI enables you to access the system
using RS-232 communication and terminal emulation software.
Use the CLI commands described in the steps below to set the IP address for the
Ethernet management port on each controller module.
Once new IP addresses are set, you can change them as needed using SMU.
Note – Changing IP settings can cause management hosts to lose access to the
storage system.
1. From your network administrator obtain an IP address, subnet mask, and gateway
address for controller A and controller B.
2. Use the provided micro-DB9 serial cable to connect controller A to a serial port on
a host computer.
Chapter 4 Configuring a System for the First Time 43
Your package contents include a micro-DB9-to-DB9 serial cable. If necessary, use a
DB9-to-DB25 adapter (not included) for connecting the serial cable to a DB25
serial port on the host computer.
3. Start and configure a terminal emulator, such as HyperTerminal or VT-100, using
the display settings in Table 4-1 and the connection settings in Table 4-2.
Table 4-1 Terminal Emulator Display Settings
Parameter Value
Terminal Emulation Mode VT-100 or ANSI (for color support)
Font Terminal
Translations None
Columns 80
Table 4-2 Terminal Emulator Connection Settings
Parameter Value
Connector COM1 (typically)
Baud rate (bits/sec) 115,200
Data bits 8
Parity None
Stop bits 1
Flow control None
44 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
4. In the terminal emulator, connect to controller A.
5. Press Enter to display the CLI prompt (#).
6. At the prompt, type the following command to set the values you obtained in Step 1
for each Ethernet management port, first for controller A and then for controller B:
where:
n address is the IP address of the controller
n netmask is the subnet mask
n gateway is the IP address of the subnet router
n a|b specifies the controller whose network parameters you are setting
For example:
7. Type the following command to verify the new IP addresses:
set network-parameters ip address netmask netmask gateway gateway controller a|b
# set network-parameters ip 192.168.0.10 netmask 255.255.255.0 gateway 192.168.0.1 controller a
# set network-parameters ip 192.168.0.11 netmask 255.255.255.0 gateway 192.168.0.1 controller b
show network-parameters
Chapter 4 Configuring a System for the First Time 45
As shown in the following example, network parameters, including the IP address,
gateway address, and subnet mask are displayed for each controller.
8. In the host computer's command window, type the following command to verify
Ethernet connectivity, first for controller A and then for controller B:
If you cannot access your system three minutes after changing the IP address,
your network might require you to restart the management controller using the CLI.
When you restart a management controller, communication with it is temporarily
lost until it successfully restarts.
Type the following command to restart the management controller on both
controllers:
9. After you have verified Ethernet connectivity, disconnect the serial cable and exit
the emulator.
Network Parameters Controller A
--------------------------------
IP Address : 192.168.0.10
Gateway : 192.168.0.1
Subnet Mask : 255.255.0.0
MAC Address : 00:00:FF:D5:01:4D
Addressing Mode : Manual
Network Parameters Controller B
--------------------------------
IP Address : 192.168.0.11
Gateway : 192.168.0.1
Subnet Mask : 255.255.0.0
MAC Address : 00:C0:FF:D5:01:15
Addressing Mode : Manual
ping IP-address
restart mc both
46 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Configuring Your Web Browser for SMU
Before using SMU to perform remaining steps, ensure that your web browser is
properly configured according to the following guidelines:
n Use one of the following browsers:
n Microsoft Internet Explorer 5.5 or later
n Mozilla Firefox 1.0.7 or later
n Because SMU uses popup windows to indicate the progress of user-requested
tasks, disable any browser features or tools that block popup windows.
n For optimal performance, set your browser to use stored (cached) web pages.
Note – Changing your browser cache setting might affect other sites you visit with
your browser.
n To optimize display, use a color monitor and set its color quality to the highest
setting.
n For Internet Explorer, to ensure you can navigate beyond SMU login page, set
the local-intranet security option to medium or medium-low.
Logging in to SMU from a Local Management Host
To log in to SMU from a local management host:
1. In your web browser’s address field, type the IP address of one of the controller
enclosure’s Ethernet management ports and press Enter.
The SMU Login page is displayed. If the Login page does not display, verify that
you have entered the correct IP address.
2. On the login page, type the default management user name manage and default
password !manage
3. Click Log In.
The Status Summary page is displayed.
Chapter 4 Configuring a System for the First Time 47
Updating Firmware
After installing the hardware and powering up the enclosure for the first time, be
sure to verify that the controllers and drive enclosures have the latest firmware.
SMU enables you to view the software, hardware, and other version information for
each controller and the enclosures.
To view controller version information, select Monitor > Status > Advanced
Settings > Controller Versions. To view drive enclosure information, select Manage
> Update Software > Enclosure Firmware > Show Enclosures.
Selecting an Appropriate Time to Perform the Online Upgrade
To ensure the success of an line upgrade, selecting the appropriate time is essential.
Selecting a period of low I/O activity will ensure the upgrade completes as quickly
as possible, and will avoid disruptions to host and applications due to timeouts.
Attempting to upgrade a storage system that is in the middle of processing a large
I/O intensive batch job will likely cause hosts to lost connectivity with the storage
system. Consequently, finding an appropriate time for the upgrade is very important.
For software and firmware updates, go to http://www.hp.com/go/msa. Select
MSA SAN Arrays, select your product, and go to Support.
For detailed steps on updating the firmware, see the reference guide.
Setting the Date and Time
You can set the date and time manually or configure the system to use Network
Time Protocol (NTP) to obtain them from a network-attached server. When NTP is
enabled, and if an NTP server is available, the system time and date can be obtained
from the NTP server. This allows multiple storage devices, hosts, log files, and so
forth to be synchronized.
NTP server time is provided in Universal Time (UT), which provides several
options:
n If you want to synchronize the times and logs between storage devices installed
in multiple time zones, set all the storage devices to use UT.
n If you want to use the local time for the device, select the appropriate time zone.
n If a time server can provide local time rather than UT, configure the storage
devices to use that time server, with no further time adjustment.
48 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
If no NTP server is present, the date and time are maintained as if NTP had not been
enabled.
To manually set the system date and time:
1. Select Manage > General Config > Set Date/Time.
2. In the Set System Date panel, select the current month, day, and year.
3. In the Set System Time panel, type time values using a 24-hour clock (where hour 8
represents 8 a.m. and hour 20 represents 8 p.m.) and select the proper time zone.
4. Click Change Date/Time.
To obtain the date and time from an NTP server:
1. Select Manage > General Config > Set Date/Time.
2. In the Obtain Time With NTP panel, set Network Time Protocol to Enable and
optionally type the IP address of an NTP server.
If no IP server address is set, the system listens for time messages sent by an NTP
server in broadcast mode.
3. In the Set System Time panel, select the proper time zone.
4. Click Change Date/Time.
You might have to refresh the page to display updated values from the NTP server.
Creating Virtual Disks
Two or more disk drives can be logically combined to form a virtual disk. The
combined storage capacity can then be partitioned into volumes. SMU provides both
manual and automatic methods for creating virtual disks, as described in its online
help and in the reference guide.
As an example, the following steps use the manual method to create two virtual
disks with the following characteristics:
n RAID 5, in which parity is distributed across all disk drives in the virtual disk
n Five disk drives per virtual disk
n One spare disk drive dedicated to each virtual disk
n One volume per virtual disk, where the volume is not visible to data hosts
Chapter 4 Configuring a System for the First Time 49
To create both virtual disks:
1. Select Manage > Virtual Disk Config > Create A Vdisk.
2. Select Manual Virtual Disk Creation.
3. Type a name for the virtual disk.
The name is case-sensitive and can include 17 characters. Allowed characters
include letters, numbers, hyphens, underscores, and spaces.
4. Select RAID 5 – Parity RAID, Parity Distributed.
5. Click Create New Virtual Disk.
6. Select five drives of the same size and type (all SAS or all SATA).
7. For the dedicated spare drive option, select Yes and click Continue.
You can add a maximum of four available drives to a redundant virtual disk (RAID
1, 3, 5, 6, 10, and 50) for use as spares. If a drive in the virtual disk fails, one of
these vdisk spares is automatically used to reconstruct the virtual disk. A spare drive
must have sufficient capacity to replace the smallest drive in the virtual disk. Vdisk
spares are also called dedicated spares.
The controller automatically uses the vdisk spare for reconstruction of the critical
virtual disk to which it belongs. The virtual disk remains in Critical status until the
parity or mirror data is completely written to the spare, at which time the virtual
disk returns to Fault Tolerant status. For RAID 50 virtual disks, if more than one
sub-vdisk becomes critical, reconstruction and use of vdisk spares occur in the order
sub-vdisks are numbered.
Although using a vdisk spare is the most secure way to provide spares for your
virtual disks, it is also expensive to keep a spare assigned to each virtual disk. An
alternative method is to enable dynamic spares or to assign one or more unused
drives as global spares.
8. Select a drive to be the spare and click Continue.
9. For the number of volumes, select 1.
Notice that by default the volume will not be presented to (accessible by) hosts.
10. Click Create Virtual Disk.
A page is displayed that shows the progress of initializing the virtual disk.
11. Click the link to create another virtual disk.
12. Repeat Step 2 to Step 10 to create a second virtual disk with a different name.
50 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Mapping a Volume to a Host
To enable a data host to access a volume you created, you must map the volume to
the host. The port World Wide Name (WWN) of each host connected to the system
is automatically added to the system’s global host port list.
Before mapping a data host to a volume you must identify the data host’s port
WWN and a LUN that the host is not using.
To map a data host to a volume:
1. Select Manage > Volume Management > Volume Mapping > Map Hosts To Volume.
Notice that your first virtual disk and its volume are selected, and the volume’s host
mapping values are set to None.
2. In the Add or Modify a Mapping panel:
a. Select the host WWN value that you identified before beginning.
b. Type the LUN.
c. Leave the access type set as read-write.
d. Select all ports.
e. Click Map It.
The host has read-write access to the volume through any controller host port.
Testing the Configuration
To determine that your system is ready for use, test the configuration as follows:
1. In SMU, select Monitor > Vdisk Status and view the configuration information for
each virtual disk.
The virtual disk status is Critical during initialization but you can perform I/O to the
volume.
2. From the data host:
a. Create a file system on the volume.
b. Verify that you can access the mapped volume and the volume size shown on the
data host matches the size shown in SMU.
c. Verify that you can write data to the volume.
Chapter 4 Configuring a System for the First Time 51
If the above tests succeed, your system is ready for use.
3. Optionally, unmount the volume and delete the vdisks created for test.
Logging Out of SMU
If you do not log out of SMU when you have finished using it, other manage users
cannot log in to the same controller module and your IP address stays logged in for
30 minutes (the default auto-logout timeout setting).
To log out of SMU:
1. Click Log Off at the bottom of the menu.
The Log Off page is displayed.
2. Click Log Off.
52 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
53
CHAPTER 5
Troubleshooting
Fault Isolation Methodology
The MSA2000 Family storage system provides many ways to isolate faults within
the system. This section presents the basic methodology used to locate faults and the
associated FRUs.
The basic fault isolation steps are:
n Gather fault information, including by using system LEDs
n Determine where in the system the fault is occurring
n Review event logs
n If required, isolate the fault to a data path component
Gather Fault Information
When a fault occurs, it is important to gather as much information as possible.
Doing so will help you determine the correct action needed to remedy the fault.
Begin by reviewing the reported fault. Is the fault related to an internal data path or
an external data path? Is the fault related to a hardware component such as a drive
module, controller module, or power-and-cooling module? By isolating the fault to
one of the components within the storage system, you will be able to determine the
necessary action more rapidly.
Determine Where the Fault Is Occurring
Once you have an understanding of the reported fault, review the enclosure LEDs.
The enclosure LEDs are designed to alert users of any system faults and might be
what alerted the user to a fault in the first place.
54 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
When a fault occurs, the Fault ID status LED on an enclosure’s right ear (see
Figure 1-1) illuminates. Check the LEDs on the back of the enclosure to narrow the
fault to a FRU, connection, or both. The LEDs also help you identify the location of
a FRU reporting a fault.
Use SMU to verify any faults found while viewing the LEDs. SMU is also a good
tool to use in determining where the fault is occurring if the LEDs cannot be viewed
due to the location of the system. SMU provides you with a visual representation of
the system and where the fault is occurring. It can also provide more detailed
information about FRUs, data, and faults.
Review the Event Logs
The event logs record all system events. It is very important to review the logs, not
only to identify the fault, but also to search for events that might have caused the
fault to occur. For example, a host could lose connectivity to a virtual disk if a user
changes channel settings without taking the storage resources assigned to it into
consideration. In addition, the type of fault can help you isolate the problem to
hardware or software.
Isolate the Fault
Occasionally it might become necessary to isolate a fault. This is particularly true
with data paths due to the number of components the data path consists of. For
example, if a host-side data error occurs, it could be caused by any of the
components in the data path: controller module, cable, or data host.
Chapter 5 Troubleshooting 55
If the Enclosure Does Not Initialize
It may take up to two minutes for the enclosures to initialize. If the enclosure does
not initialize:
n Perform a rescan.
n Power cycle the system.
n Make sure the power cord is properly connected and check the power source that
it is connected to.
n Check the event log for errors.
Correcting Enclosure IDs
When installing a system with drive enclosures attached, the enclosure IDs might
not agree with the physical cabling order. This is because the controller might have
been previously attached to some of the same enclosures and it attempts to preserve
the previous enclosure IDs if possible. To correct this condition, make sure that both
controllers are up and perform a rescan using SMU or the CLI. This will reorder the
enclosures, but can take up to two minutes for the enclosure IDs to be corrected.
To perform a rescan using the CLI, type the following command:
To rescan using SMU:
1. Select Manage > General Config > Enclosure Management > Reorder Enclosure
IDs.
2. In the Reorder Enclosure IDs panel, click Rescan.
rescan
56 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Using System LEDs to Diagnose Problems
This section describes possible reasons and actions to take when an LED indicates a
fault condition. See “System Components” on page 11 for descriptions of all LED
statuses.
Is the front panel Fault ID amber?
Is the controller back panel OK LED off?
Answer Possible Reasons Actions
No System functioning properly. No action required.
Yes A fault condition exits. • Check the LEDs on the back of the
controller to narrow the fault to a
FRU, connection, or both.
• Check the event log for specific
information regarding the fault.
Answer Possible Reasons Actions
No System functioning properly. No action required
Yes • The controller module is not
powered on.
• The controller module has
failed.
• Check that the controller module is
fully inserted and latched in place,
and that the enclosure is powered
on.
• Check the event log for specific
information regarding the failure.
Chapter 5 Troubleshooting 57
Is the controller back panel Fault/Service Required LED amber?
Are both drive module LEDs, Online/Activity, and Fault/UID LEDs off?
Answer Possible Reasons Actions
No System functioning properly. No action required.
Yes
(blinking)
One of the following errors
occurred:
• Hardware-controlled power-
up error
• Cache flush error
• Cache self-refresh error
• Restart this controller from the
other controller using SMU or the
CLI.
• Remove the controller and reinsert
it.
• Contact an authorized service
provider for assistance.
• Replace the controller.
Yes An enclosure-level fault
occurred.
If installing a controller FRU,
the module has not gone online
and likely failed its self-test.
• Check the event log for specific
information regarding the fault.
• Isolate the fault.
• Contact an authorized service
provider for assistance.
• If installing a controller FRU,
restart the controller and check the
event log for errors.
Answer Possible Reasons Actions
Yes • There is no power.
• The drive is offline.
• The drive is not configured.
• Check that the drive is fully
inserted and latched in place, and
that the enclosure is powered on.
58 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Is the drive module Fault/UID led blinking amber?
Answer Possible Reasons Actions
No, but the Online/Activity
LED is blinking
The drive is
rebuilding.
No action required.
Note: Do not remove a drive
that is rebuilding. Removing a
drive may terminate the current
operation and cause data loss.
Yes, and the
Online/Activity LED is off
The drive is offline.
A predictive failure
alert may have been
received for this
device.
• Check the event log for
specific information regarding
the fault.
• Isolate the fault.
• Contact an authorized service
provider for assistance.
Yes, and the
Online/Activity LED is on
The drive is online,
but there is no
activity. A
predictive failure
alert may have been
received for this
device.
• Check the event log for
specific information regarding
the fault.
• Isolate the fault.
• Contact an authorized service
provider for assistance.
Yes, and the
Online/Activity LED is
blinking
The drive is active,
but a predictive
failure alert may
have been received
for this device.
• Check the event log for
specific information regarding
the fault.
• Isolate the fault.
• Contact an authorized service
provider for assistance.
Chapter 5 Troubleshooting 59
Is a connected port’s Host Link Status LED off?
Is a connected port’s Expansion Port status LED off?
Answer Possible Reasons Actions
No System functioning properly. No action required.
Yes The link is down. • Check cable connections.
• Reseat cables.
• Replace cables.
• In SMU, review the event logs for
indicators of a specific fault in a
host data path component.
Answer Possible Reasons Actions
No System functioning properly. No action required.
Yes The link is down. • Check cable connections.
• Reseat cables.
• Replace cables.
• In SMU, review the event logs for
indicators of a specific fault in a
host data path component.
60 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Is a connected port’s Ethernet link status LED off?
Is the power-and-cooling module AC Power Good LED off?
Answer Possible Reasons Actions
No System functioning properly. No action required.
Yes The link is down. Use standard networking
troubleshooting procedures to isolate
faults on the network.
Answer Possible Reasons Actions
No System functioning properly. No action required.
Yes The module is not receiving
adequate power.
• Verify that the power cord is
properly connected and check the
power source it is connected to.
• heck that the power-and-cooling
supply FRU is firmly locked into
position.
• Check the event log for specific
information regarding the fault.
• Isolate the fault.
• Contact an authorized service
provider for assistance.
Chapter 5 Troubleshooting 61
Is the power-and-cooling module DC Voltage/Fan Fault/Service Required LED amber?
Is the drive enclosure back panel OK LED off?
Answer Possible Reasons Actions
No System functioning properly. No action required.
Yes The power supply unit or a fan
is operating at an unacceptable
voltage/RPM level, or has
failed.
When isolating faults in the power-
and-cooling module, remember that
the fans in both modules receive
power through a common bus on the
midplane, so if a power supply unit
fails, the fans continue to operate
normally.
• Check that the power-and-cooling
supply FRU is firmly locked into
position.
• Check that the AC cord is
connected to a power source.
• Check that the AC cord is
connected to the power-and-
cooling module.
Answer Possible Reasons Actions
No System functioning properly No action required
Yes • The expansion module is not
powered on.
• The controller module has
failed.
• Check that the drive is fully
inserted and latched in place,
• Check that the enclosure is
powered on.
• Check that the AC cord is
connected to a power source.
• Check the event log for specific
information regarding the failure.
62 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Is the drive enclosure Fault/Service Required LED amber?
Answer Possible Reasons Actions
No System functioning properly. No action required.
Yes
(blinking)
One of the following errors
occurred:
• Hardware-controlled power-
up error
• Cache flush error
• Cache self-refresh error
• Check the event log for specific
information regarding the fault.
• Isolate the fault.
• Contact an authorized service
provider for assistance.
• Replace if necessary.
Yes A fault occurred.
If installing an I/O module
FRU, the module has not gone
online and likely failed its self-
test.
• Check the event log for specific
information regarding the fault.
• Isolate the fault.
• Contact an authorized service
provider for assistance.
• Replace if necessary.
• If installing an I/O module FRU,
try removing and reinstalling the
new I/O module, and check the
event log for errors.
Chapter 5 Troubleshooting 63
Isolating a Host-Side Connection Fault
During normal operation, when a controller module host port is connected to a data
host, the port’s host link status LED and host link activity LED are green. If there is
I/O activity, the host activity LED blinks green. If data hosts are having trouble
accessing the storage system, and you cannot locate a specific fault or cannot access
the event logs, use the following procedure. This procedure requires scheduled
downtime.
Note – Do not perform more than one step at a time. Changing more than one
variable at a time can complicate the troubleshooting process.
1. Halt all I/O to the storage system.
2. Check the host activity LED.
If there is activity, halt all applications that access the storage system.
3. Reseat the SAS cable.
Is the host link status LED on?
n Yes – Monitor the status to ensure that there is no intermittent error present. If
the fault occurs again, clean the connections to ensure that a dirty connector is
not interfering with the data path.
n No – Proceed to the next step.
4. Move the SAS cable to a port with a known good link status.
This step isolates the problem to the external data path (host cable and host-side
devices) or to the controller module port.
Is the host link status LED on?
n Yes – You now know that the host cable and host-side devices are functioning
properly. Return the cable to the original port. If the link status LED remains off,
you have isolated the fault to the controller module’s port. Replace the controller
module.
n No – Proceed to the next step.
5. Replace the HBA with a known good HBA, or move the host side cable to a known
good HBA.
64 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Is the host link status LED on?
n Yes – You have isolated the fault to the HBA. Replace the HBA.
n No – It is likely that the controller module needs to be replaced.
6. Move the cable back to its original port.
Is the host link status LED on?
n No – The controller module’s port has failed. Replace the controller module.
n Yes – Monitor the connection for a period of time. It may be an intermittent
problem, which can occur with damaged cables and HBAs.
Isolating a Controller Module Expansion Port Connection Fault
During normal operation, when a controller module’s expansion port is connected to
a drive enclosure, the expansion port status LED is green. If the connected port’s
expansion port LED is off, the link is down. Use the following procedure to isolate
the fault.
This procedure requires scheduled downtime.
Note – Do not perform more than one step at a time. Changing more than one
variable at a time can complicate the troubleshooting process.
1. Halt all I/O to the storage system.
2. Check the host activity LED.
If there is activity, halt all applications that access the storage system.
3. Reseat the expansion cable.
Is the expansion port status LED on?
n Yes – Monitor the status to ensure there is no intermittent error present. If the
fault occurs again, clean the connections to ensure that a dirty connector is not
interfering with the data path.
n No – Proceed to Step 4.
Chapter 5 Troubleshooting 65
4. Move the expansion cable to a port on the RAID enclosure with a known good link
status.
This step isolates the problem to the expansion cable or to the controller module’s
expansion port.
Is the expansion port status LED on?
n Yes – You now know that the expansion cable is good. Return cable to the
original port. If the expansion port status LED remains off, you have isolated
the fault to the controller module’s expansion port. Replace the controller
module.
n No – Proceed to the next step.
5. Move the expansion cable back to the original port on the controller enclosure.
6. Move the expansion cable on the drive enclosure to a known good expansion port
on the drive enclosure.
Is the expansion port status LED on?
n Yes – You have isolated the problem to the drive enclosure’s port. Replace the
expansion module.
n No – Proceed to Step 7.
7. Replace the cable with a known good cable, ensuring the cable is attached to the
original ports used by the previous cable.
Is the host link status LED on?
n Yes – Replace the original cable. The fault has been isolated.
n No – It is likely that the controller module needs to be replaced
66 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Resolving Voltage and Temperature Warnings
1. Check that all of the fans are working by making sure each power-and-cooling
module’s DC Voltage/Fan Fault/Service Required LED is off or by using SMU to
check the Status Summary page (select Monitor > Status > Status Summary).
2. Make sure that all modules are fully seated in their slots and that their latches are
locked.
3. Make sure that no slots are left open for more than two minutes.
If you need to replace a module, leave the old module in place until you have the
replacement or use a blank module to fill the slot. Leaving a slot open negatively
affects the airflow and can cause the enclosure to overheat.
4. Try replacing each power-and-cooling module one at a time.
5. Replace the controller modules, one at a time.
Sensor Locations
The storage system monitors conditions at different points within each enclosure to
alert you to problems. Power, cooling fan, temperature, and voltage sensors are
located at key points in the enclosure. In each controller module and expansion
module, the enclosure management processor (EMP) monitors the status of these
sensors to perform SCSI enclosure services (SES) functions. Various SMU pages
display the sensor information, for example Monitor > Status > Module Status.
The following sections describe each element and its sensors.
Chapter 5 Troubleshooting 67
Power Supply Sensors
Each enclosure has two fully redundant power-and-cooling modules with load-
sharing capabilities. The power supply sensors described in the following table
monitor the voltage, temperature, and fans in each power-and-cooling module. If the
power supply sensors report a voltage that is under or over the threshold, check the
input voltage.
Cooling Fan Sensors
Each power-and-cooling module includes two fans. The normal range for fan speed
is 4000 to 6000 RPM. When a fan’s speed drops below 4000 RPM, the EMP
considers it a failure and posts an alarm in the storage system’s event log. The
following table lists the description, location, and alarm condition for each fan. If
the fan speed remains under the 4000 RPM threshold, the internal enclosure
temperature may continue to rise. Replace the power-and-cooling module reporting
the fault.
During a shutdown, the cooling fans do not shut off. This allows the enclosure to
continue cooling.
Table 5-1 Power Supply Sensors
Description Location Event/Fault ID LED Condition
Power supply 1 Power-and-cooling module 0 Voltage, temperature, or fan fault
Power supply 2 Power-and-cooling module 1 Voltage, temperature, or fan fault
Table 5-2 Cooling Fan Sensor Descriptions
Description Location Event/Fault ID LED Condition
Fan 0 Power-and-cooling module 0 < 4000 RPM
Fan 1 Power-and-cooling module 0 < 4000 RPM
Fan 2 Power-and-cooling module 1 < 4000 RPM
Fan 3 Power-and-cooling module 1 < 4000 RPM
68 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Temperature Sensors
Extreme high and low temperatures can cause significant damage if they go
unnoticed. Each controller module has six temperature sensors. Of these, if the CPU
or FPGA temperature reaches a shutdown value, the controller module is
automatically shut down. Each power-and-cooling module has one temperature
sensor.
When a temperature fault is reported, it must be remedied as quickly as possible to
avoid system damage. This can be done by warming or cooling the installation
location.
When a power supply sensor goes out of range, the Fault/ID LED illuminates amber
and an event is logged to the event log.
Table 5-3 Controller Module Temperature Sensors
Description
Normal Operating Range
Warning Operating Range
Critical Operating Range
Shutdown Values
CPU Temperature 3–88° C 0–3° C,
88–90° C
> 90° C 0° C
100° C
FPGA Temperature 3–97° C 0–3° C,
97–100° C
None 0° C
100° C
Onboard Temperature 1 0–70° C None None None
Onboard Temperature 2 0–70° C None None None
Onboard Temperature 3
(Capacitor Temperature)
0–70° C None None None
CM Temperature 5–50° C <=5 ° C,
>= 50 ° C
<=0 ° C,
>= 55 ° C
None
Table 5-4 Power-and-Cooling Module Temperature Sensors
Description Normal Operating Range
Power Supply 1 Temperature
(power-and-cooling module 0)
0–80° C
Power Supply 2 Temperature
(power-and-cooling module 0)
0–80° C
Chapter 5 Troubleshooting 69
To view the controller enclosure’s temperature status, in SMU, as an Advanced
Manage user:
l Select Monitor > Status > Advanced Settings > Temperature Status.
Power-and-Cooling Module Voltage Sensors
Power supply voltage sensors ensure that an enclosure’s power supply voltage is
within normal ranges. There are three voltage sensors per power-and-cooling
module.
Table 5-5 Voltage Sensor Descriptions
Sensor Event/Fault ID LED Condition
Power Supply 1 Voltage, 12V < 11.00V
> 13.00V
Power Supply 1 Voltage, 5V < 4.00V
> 6.00V
Power Supply 1 Voltage, 3.3V < 3.00V
> 3.80V
70 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
71
APPENDIX A
Environmental Requirements and Specifications
Safety Requirements
Install the system in accordance with the local safety codes and regulations at the
facility site. Follow all cautions and instructions marked on the equipment.
Site Requirements and GuidelinesThe following sections provide requirements and guidelines that you must address
when preparing your site for the installation.
When selecting an installation site for the system, choose a location not subject to
excessive heat, direct sunlight, dust, or chemical exposure. These conditions greatly
reduce the system’s longevity and might void your warranty.
Site Wiring and AC Power Requirements
The following are required for all installations:
n All AC mains and supply conductors to power distribution boxes for the rack-
mounted system must be enclosed in a metal conduit or raceway when specified
by local, national, or other applicable government codes and regulations.
n Ensure that the voltage and frequency of your power source match the voltage
and frequency inscribed on the equipment’s electrical rating label.
n To ensure redundancy, provide two separate power sources for the enclosures.
These power sources must be independent of each other, and each must be
controlled by a separate circuit breaker at the power distribution point.
n The system requires voltages within minimum fluctuation. The customer-
supplied facilities’ voltage must maintain a voltage with not more than
±5 percent fluctuation. The customer facilities must also provide suitable surge
protection.
72 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
n Site wiring must include an earth ground connection to the AC power source.
The supply conductors and power distribution boxes (or equivalent metal
enclosure) must be grounded at both ends.
n Power circuits and associated circuit breakers must provide sufficient power and
overload protection. To prevent possible damage to the AC power distribution
boxes and other components in the rack, use an external, independent power
source that is isolated from large switching loads (such as air conditioning
motors, elevator motors, and factory loads).
Weight and Placement Guidelines
Refer to “Physical Requirements” on page 74 for detailed size and weight
specifications.
n The weight of an enclosure depends on the number and type of modules installed,
as shown in Table A-2.
n Ideally, use two people to lift an enclosure. However, one person can safely lift
an enclosure if its weight is reduced by removing the power and cooling modules
and drive modules.
n Do not place enclosures in a vertical position. Always install and operate the
enclosures in a horizontal orientation.
n When installing enclosures in a rack, make sure that any surfaces over which you
might move the rack can support the weight. To prevent accidents when moving
equipment, especially on sloped loading docks and up ramps to raised floors,
ensure you have a sufficient number of helpers. Remove obstacles such as cables
and other objects from the floor.
n To prevent the rack from tipping and to minimize personnel injury in the event of
a seismic occurrence, securely anchor the rack to a wall or other rigid structure
that is attached to both the floor and to the ceiling of the room.
Appendix A Environmental Requirements and Specifications 73
Electrical Guidelinesn These enclosures work with single-phase power systems having an earth ground
connection. To reduce the risk of electric shock, do not plug an enclosure into
any other type of power system. Contact your facilities manager or a qualified
electrician if you are not sure what type of power is supplied to your building.
n Enclosures are shipped with a grounding-type (three-wire) power cord. To reduce
the risk of electric shock, always plug the cord into a grounded power outlet.
n Do not use household extension cords with the enclosures. Not all power cords
have the same current ratings. Household extension cords do not have overload
protection and are not meant for use with computer systems.
Ventilation Requirements
Refer to “Environmental Requirements” on page 75 for detailed environmental
requirements.
n Do not block or cover ventilation openings at the front and rear of an enclosure.
Never place an enclosure near a radiator or heating vent. Failure to follow these
guidelines can cause overheating and affect the reliability and warranty of your
enclosure.
n Leave a minimum of 6 inches (15 cm) at the front and back of each enclosure to
ensure adequate airflow for cooling. No cooling clearance is required on the
sides, top, or bottom of enclosures.
n Leave enough space in front and in back of an enclosure to allow access to
enclosure components for servicing. Removing a component requires a clearance
of at least 15 inches (37 cm) in front of and behind the enclosure.
Cabling Requirementsn Keep power and interface cables clear of foot traffic. Route cables in locations
that protect the cables from damage.
n Route interface cables away from motors and other sources of magnetic or radio
frequency interference.
n Stay within the cable length limitations.
74 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Management Host Requirements
A local management host with at least one serial port connection is recommended
for the initial installation and configuration of a controller enclosure. After you
configure one or both of the controller modules with an Internet Protocol (IP)
address, you then use a remote management host on an Ethernet network to
configure, manage, and monitor.
Note – Connections to this device must be made with shielded cables with metallic
RFI/EMI connector hoods in order to maintain compliance with FCC Rules and
Regulations.
Physical Requirements
The floor space at the installation site must be strong enough to support the
combined weight of the rack, controller enclosures, expansion enclosures, and any
additional equipment. The site also requires sufficient space for installation,
operation, and servicing the enclosures, and also requires sufficient ventilation to
allow a free flow of air to all enclosures.
Table A-1 and Table A-2 list enclosure dimensions and weights. Weights are based
on an enclosure having 12 drive modules, two controller or expansion modules, and
two power-and-cooling modules installed.
Table A-1 Rackmount Enclosure Dimensions
Specification Rackmount
Height 2U 3.5 inches (8.9 cm)
Width:
• Chassis excluding mounting ears
• Chassis including mounting ears
17.6 inches (44.7 cm)
18.9 inches (48.0 cm)
Depth:
• Chassis
• To back of power-and-cooling module
handle
21.8 inches (55.4 cm)
23.7 inches (60.2 cm)
Appendix A Environmental Requirements and Specifications 75
Environmental Requirements
Table A-2 Rackmount Enclosure Weights
Specification Rackmount
2012sa Modular Smart Array (12 drives)
• SAS drives
• SATA drives
64.5 lb (29.3 kg)
65.5 lb (29.8 kg)
MSA2000 Drive Enclosure (12 drives)
• SAS drives
• SATA drives
62 lb (28.2 kg)
63 lb (28.6 kg)
Table A-3 Operating Environmental Specifications
Specification Range
Altitude To 9842 feet (3000 meters), derate 35.6° F (2° C) for every
3281 feet (1 km) up to 9842 feet (3000 meters)
Relative Humidity 10% to 90% RH, 104° F (40° C) non condensing
Temperature 41° F to 104° F (5° C to 40° C)
Shock 5.0 g, 10 ms, half-sine
Vibration 0.5 g, 1 octave/minute, 5 Hz to 500 Hz to 5 Hz, swept-sine
76 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Electrical Requirements
Site Wiring and Power Requirements
Each enclosure has two power and cooling modules for redundancy. If full
redundancy is required, use a separate power source for each module. The AC
power supply unit in each power and cooling module is auto-ranging and is
automatically configured to an input voltage range from 88–264 VAC with an input
frequency of 47–63 Hz. The power and cooling modules meet standard voltage
requirements for both U.S. and international operation. The power and cooling
modules use standard industrial wiring with line-to-neutral or line-to-line power
connections.
Power Cord Requirements
Each enclosure is shipped with two AC power cords that are appropriate for use in
a typical outlet in the destination country. Each power cord connects one of the
power and cooling modules to an independent, external power source. To ensure
power redundancy, connect the two power cords to two separate circuits; for
example, to one commercial circuit and one uninterruptible power source (UPS).
77
APPENDIX B
Regulatory Compliance and Safety
Regulatory Compliance
Federal Communications Commission Notice
Part 15 of the Federal Communications Commission (FCC) Rules and Regulations
has established Radio Frequency (RF) emission limits to provide an interference-
free radio frequency spectrum. Many electronic devices, including computers,
generate RF energy incidental to their intended function and are, therefore, covered
by these rules. These rules place computers and related peripheral devices into two
classes, A and B, depending upon their intended installation. Class A devices are
those that may reasonably be expected to be installed in a business or commercial
environment. Class B devices are those that may reasonably be expected to be
installed in a residential environment (i.e., personal computers). The FCC requires
devices in both classes to bear a label indicating the interference potential of the
device as well as additional operating instructions for the user.
The rating label on the device shows which class (A or B) the equipment falls into.
Class B devices have an FCC logo or FCC ID on the label. Class A devices do not
have an FCC logo or FCC ID on the label. Once the class of the device is
determined, refer to the following corresponding statement.
Class A Equipment
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
78 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
instructions, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference, in which
case the user will be required to correct the interference at personal expense.
Class B Equipment
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
n Reorient or relocate the receiving antenna.
n Increase the separation between the equipment and receiver.
n Connect the equipment into an outlet on a circuit that is different from that to
which the receiver is connected.
n Consult the dealer or an experienced radio or television technician for help.
Declaration of Conformity for Products Marked With the FCC logo, United States only
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
For questions regarding your product, visit http://www.hp.com.
For questions regarding this FCC declaration, contact us by mail or telephone:
n Hewlett-Packard Company
P.O. Box 692000, Mailstop 510101
Houston, Texas 77269-2000
n 1-281-514-3333
Appendix B Regulatory Compliance and Safety 79
To identify this product, refer to the part, Regulatory Model Number, or product
number found on the product.
Modifications
The FCC requires the user to be notified that any changes or modifications made to
this device that are not expressly approved by Hewlett-Packard Company may void
the user's authority to operate the equipment.
Cables
Connections to this device must be made with shielded cables with metallic
RFI/EMI connector hoods in order to maintain compliance with FCC Rules and
Regulations.
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your
product has been assigned a unique Regulatory Model Number. The RMN can be
found on the product nameplate label, along with all required approval markings
and information. When requesting compliance information for this product, always
refer to this RMN. The Regulatory Model Number should not be confused with the
marketing name or model number of the product.
Regulatory Compliance Label Location
The Regulatory Compliance label for the 2012sa Modular Smart Array is located
behind the left ear on the side of the chassis as shown in Figure 5-1.
80 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Figure 5-1 Regulatory Compliance Label Location
Laser Device
All HP systems equipped with a laser device comply with safety standards,
including International Electrotechnical Commission (IEC) 825. With specific
regard to the laser, the equipment complies with laser product performance
standards set by government agencies as a Class 1 laser product. The product does
not emit hazardous light.
Laser Safety Warning
Warning – To reduce the risk of exposure to hazardous radiation:
n Do not try to open the laser device enclosure. There are no user-serviceable
components inside.
n Do not operate controls, make adjustments, or perform procedures to the laser
device other than those specified herein.
n Allow only HP authorized service technicians to repair the laser device.
Regulatory compliance label
Appendix B Regulatory Compliance and Safety 81
Certification and Classification Information
This product contains a laser internal to the fiber optic (FO) transceiver for
connection to the Fibre Channel communications port.
In the USA, the FO transceiver is certified as a Class 1 laser product conforming to
the requirements contained in the Department of Health and Human Services
(DHHS) regulation 21 CFR, Subchapter J. A label on the plastic FO transceiver
housing indicates the certification.
Outside the USA, the FO transceiver is certified as a Class 1 laser product
conforming to the requirements contained in IEC 825-1:1993 and EN 60825-1:1994,
including Amendment 11:1996 and Amendment 2:2001.
Laser Product Label
The optional label in Figure 5-2 or equivalent may be located on the surface of the
HP supplied laser device.
Figure 5-2 Class 1 Laser Product Label
International Notices and Statements
Canadian Notice (avis Canadien)
Class A Equipment
This Class A digital apparatus meets all requirements of the Canadian Interference-
Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
This optional label indicates that the product is classified as a
CLASS 1 LASER PRODUCT. This label may appear on the laser
device installed in your product.
82 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Class B Equipment
This Class B digital apparatus meets all requirements of the Canadian Interference-
Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
European Union Notice
Products bearing the CE marking comply with the EMC Directive (89/336/EEC)
and the Low Voltage Directive (73/23/EEC) issued by the Commission of the
European Community and if this product has telecommunication functionality, the
R&TTE Directive (1999/5/EC).
Compliance with these directives implies conformity to the following European
Norms (in parentheses are the equivalent international standards and regulations):
n EN55022 (CISPR 22) - Electromagnetic Interference
n EN55024 (IEC61000-4-2, IEC61000-4-3, IEC61000-4- 4, IEC61000-4-5,
IEC61000-4-6, IEC61000-4-8, IEC61000-4-11) - Electromagnetic Immunity
n Power Quality:
n EN61000-3-2 (IEC61000-3-2) - Power Line Harmonics
n EN61000-3-3 (IEC61000-3-3) - Power Line Flicker
n EN60950 (IEC60950) - Product Safety
n Also approved under UL 60950/CSA C22.2 No. 60950-00, Safety of Information
Technology Equipment.
BSMI Notice
Appendix B Regulatory Compliance and Safety 83
Japanese Notice
Korean Notices
84 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Safety
Battery Replacement Notice
Your computer is equipped with a lithium manganese dioxide, a vanadium
pentoxide, or an alkaline internal battery or battery pack. There is a danger of
explosion and risk of personal injury if the battery is incorrectly replaced or
mistreated. Replacement is to be done by an HP authorized service provider using
the HP spare part designated for this product. For more information about battery
replacement or proper disposal, contact an HP authorized reseller or HP authorized
service provider.
Warning – Your computer contains an internal lithium manganese dioxide, a
vanadium pentoxide, or an alkaline battery pack. There is risk of fire and burns if
the battery pack is not properly handled. To reduce the risk of personal injury:
n Do not attempt to recharge the battery.
n Do not expose to temperatures higher than 60°C.
n Do not disassemble, crush, puncture, short external contacts, or dispose of in fire
or water.
n Replace only with the HP spare part designated for this product.
For more information about battery replacement or proper disposal, contact an HP
authorized reseller or service provider.
Taiwan Battery Recycling Notice
Batteries, battery packs, and accumulators should not be disposed of together with the
general household waste. To forward them to recycling or proper disposal, please use the
public collection system or return them to HP, an authorized HP Partner, or their agents.
The Taiwan EPA requires dry battery manufacturing or importing firms
in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion.
Contact a qualified Taiwanese recycler for proper battery disposal.
Appendix B Regulatory Compliance and Safety 85
Power Cords
The power cord set must meet the requirements for use in the country where the
product was purchased. If the product is to be used in another country, purchase a
power cord that is approved for use in that country.
The power cord must be rated for the product and for the voltage and current
marked on the product electrical ratings label. The voltage and current rating of the
cord should be greater than the voltage and current rating marked on the product. In
addition, the diameter of the wire must be a minimum of 1.00 mm2 or 18 AWG, and
the length of the cord must be between 1.8 m (6 ft) and 3.6 m (12 ft). If you have
questions about the type of power cord to use, contact an HP authorized service
provider.
Note – Route power cords so that they will not be walked on and cannot be pinched
by items placed upon or against them. Pay particular attention to the plug, electrical
outlet, and the point where the cords exit from the product.
Japanese Power Cord Notice
Electrostatic Discharge
To prevent damage to the system, be aware of the precautions you need to follow
when setting up the system or handling parts. A discharge of static electricity from
a finger or other conductor may damage system boards or other static-sensitive
devices. This type of damage may reduce the life expectancy of the device.
Preventing Electrostatic Damage
To prevent electrostatic damage, observe the following precautions:
n Avoid hand contact by transporting and storing products in static-safe containers.
n Keep electrostatic-sensitive parts in their containers until they arrive at static-free
workstations.
86 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
n Place parts on a grounded surface before removing them from their containers.
n Avoid touching pins, leads, or circuitry.
n Always be properly grounded when touching a static-sensitive component or
assembly (see “Grounding Methods” on page 86).
Grounding Methods
There are several methods for grounding. Use one or more of the following methods
when handling or installing electrostatic-sensitive parts:
n Use a wrist strap connected by a ground cord to a grounded workstation or
computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm
(±10 percent) resistance in the ground cords. To provide proper ground, wear the
strap snug against the skin.
n Use heel straps, toe straps, or boot straps at standing workstations. Wear the
straps on both feet when standing on conductive floors or dissipating floor mats.
n Use conductive field service tools.
n Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have an
HP authorized reseller install the part.
Note – For more information on static electricity, or assistance with product
installation, contact your HP authorized reseller.
Appendix B Regulatory Compliance and Safety 87
Waste Electrical and Electronic Equipment Directive
Czechoslovakian Notice
Danish Notice
Bortskaffelse af affald fra husstande i den Europæiske Union
Hvis produktet eller dets emballage er forsynet med dette symbol, angiver det,at produktet ikke må bortskaffes med andet almindeligt husholdningsaffald. I stedet er det dit ansvar at bortskaffe kasseret udstyr ved at aflevere det på den kommunale genbrugsstation, der forestår genvinding af kasseret elektrisk og elektronisk udstyr. Den centrale modtagelse og genvinding af kasseret udstyr i forbindelse med bortskaffelsen bidrager til bevarelse af naturlige ressourcer
og sikrer, at udstyret genvindes på en måde, der beskytter både mennesker og miljø. Yderligere oplysninger om, hvor du kan aflevere kasseret udstyr til genvinding, kan du få hos kommunen, den lokale genbrugsstation eller i den butik, hvor du købte produktet.
88 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Dutch Notice
English Notice
Disposal of waste equipment by users in private household in the European Union
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your
waste equipment for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product.
Verwijdering van afgedankte apparatuur door privé-gebruikers in de Europese Unie
Dit symbool op het product of de verpakking geeft aan dat dit product niet mag worden gedeponeerd bij het normale huishoudelijke afval. U bent zelf verantwoordelijk voor het inleveren van uw afgedankte apparatuur bij een inzamelingspunt voor het recyclen van oude elektrische en elektronische apparatuur. Door uw oude apparatuur apart aan te bieden en te recyclen, kunnen natuurlijke bronnen worden behouden en kan het materiaal worden
hergebruikt op een manier waarmee de volksgezondheid en het milieu worden beschermd. Neem contact op met uw gemeente, het afvalinzamelingsbedrijf of de winkel waar u het product hebt gekocht voor meer informatie over inzamelingspunten waar u oude apparatuur kunt aanbieden voor recycling.
Appendix B Regulatory Compliance and Safety 89
Estonian Notice
Finnish Notice
Seadmete jäätmete kõrvaldamine eramajapidamistes Euroopa Liidus
See tootel või selle pakendil olev sümbol näitab, et kõnealust toodet ei tohi
koos teiste majapidamisjäätmetega kõrvaldada. Teie kohus on oma
seadmete jäätmed kõrvaldada, viies need elektri- ja elektroonikaseadmete
jäätmete ringlussevõtmiseks selleks ettenähtud kogumispunkti. Seadmete
jäätmete eraldi kogumine ja ringlussevõtmine kõrvaldamise ajal aitab kaitsta
loodusvarasid ning tagada, et ringlussevõtmine toimub viisil, mis kaitseb inimeste tervist
ning keskkonda. Lisateabe saamiseks selle kohta, kuhu oma seadmete jäätmed
ringlussevõtmiseks viia, võtke palun ühendust oma kohaliku linnakantselei,
majapidamisjäätmete kõrvaldamise teenistuse või kauplusega, kust Te toote ostsite.
Laitteiden hävittäminen kotitalouksissa Euroopan unionin alueella
Jos tuotteessa tai sen pakkauksessa on tämä merkki, tuotetta ei saa hävittää kotitalousjätteiden mukana. Tällöin hävitettävä laite on toimitettava sähkölaitteidja elektronisten laitteiden kierrätyspisteeseen. Hävitettävien laitteiden erillinen käsittely ja kierrätys auttavat säästämään luonnonvaroja ja varmistamaan, että laite kierrätetään tavalla, joka estää terveyshaitat ja suojelee luontoa. Lisätietojapaikoista, joihin hävitettävät laitteet voi toimittaa kierrätettäväksi, saa ottamalla
yhteyttä jätehuoltoon tai liikkeeseen, josta tuote on ostettu.
90 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
French Notice
German Notice
Élimination des appareils mis au rebut par les ménages dans l'Union européenne
Le symbole apposé sur ce produit ou sur son emballage indique que ce produit ne doit pas être jeté avec les déchets ménagers ordinaires. Il est de votre responsabilité de mettre au rebut vos appareils en les déposant dans les centres de collecte publique désignés pour le recyclage des équipements électriques et électroniques. La collecte et le recyclage de vos appareils mis au rebut indépendamment du reste des déchets contribue à la préservation des ressources
naturelles et garantit que ces appareils seront recyclés dans le respect de la santé humaine et de l'environnement. Pour obtenir plus d'informations sur les centres de collecte et de recyclage des appareils mis au rebut, veuillez contacter les autorités locales de votre région, les services de collecte des ordures ménagères ou le magasin dans lequel vous avez acheté ce produit.
Entsorgung von Altgeräten aus privaten Haushalten in der EU
Das Symbol auf dem Produkt oder seiner Verpackung weist darauf hin, dass das Produkt nicht über den normalen Hausmüll entsorgt werden darf. Benutzer sind verpflichtet, die Altgeräte an einer Rücknahmestelle für Elektro- und Elektronik-Altgeräte abzugeben. Die getrennte Sammlung und ordnungsgemäßEntsorgung Ihrer Altgeräte trägt zur Erhaltung der natürlichen Ressourcen bei und garantiert eine Wiederverwertung, die die Gesundheit des Menschen und
die Umwelt schützt. Informationen dazu, wo Sie Rücknahmestellen für Ihre Altgeräte findenerhalten Sie bei Ihrer Stadtverwaltung, den örtlichen Müllentsorgungsbetrieben oder im Geschäft, in dem Sie das Gerät erworben haben.
Appendix B Regulatory Compliance and Safety 91
Greek Notice
Hungarian Notice
. ,
.
.
,
,
.
Készülékek magánháztartásban történ selejtezése az Európai Unió területén
A készüléken, illetve a készülék csomagolásán látható azonos szimbólum annak
jelzésére szolgál, hogy a készülék a selejtezés során az egyéb háztartási
hulladéktól eltér módon kezelend . A vásárló a hulladékká vált készüléket köteles
a kijelölt gy jt helyre szállítani az elektromos és elektronikai készülékek
újrahasznosítása céljából. A hulladékká vált készülékek selejtezéskori begy jtése
és újrahasznosítása hozzájárul a természeti er források meg rzéséhez, valamint biztosítja
a selejtezett termékek környezetre és emberi egészségre nézve biztonságos feldolgozását.
A begy jtés pontos helyér l b vebb tájékoztatást a lakhelye szerint illetékes önkormányzattól,
az illetékes szemételtakarító vállalattól, illetve a terméket elárusító helyen kaphat.
92 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Italian Notice
Latvian Notice
Smaltimento delle apparecchiature da parte di privati nel territorio dell'Unione Europea
Questo simbolo presente sul prodotto o sulla sua confezione indica che il prodotto non può essere smaltito insieme ai rifiuti domestici. È responsabilità dell'utente smaltire le apparecchiature consegnandole presso un punto di raccolta designato al riciclo e allo smaltimento di apparecchiature elettriche ed elettroniche. La raccolta differenziata e il corretto riciclo delle apparecchiature da smaltire permette di proteggere la salute degli individui e l'ecosistema. Per ulteriori informazioni relative
ai punti di raccolta delle apparecchiature, contattare l'ente locale per lo smaltimento dei rifiuti, oppure il negozio presso il quale è stato acquistato il prodotto.
Nolietotu iek rtu izn cin šanas noteikumi lietot jiem Eiropas Savien bas priv taj s m jsaimniec b s
Š ds simbols uz izstr d juma vai uz t iesai ojuma nor da, ka šo
izstr d jumu nedr kst izmest kop ar citiem sadz ves atkritumiem. J s
atbildat par to, lai nolietot s iek rtas tiktu nodotas speci li iek rtotos
punktos, kas paredz ti izmantoto elektrisko un elektronisko iek rtu
sav kšanai otrreiz jai p rstr dei. Atseviš a nolietoto iek rtu sav kšana un
otrreiz j p rstr de pal dz s saglab t dabas resursus un garant s, ka š s iek rtas tiks
otrreiz ji p rstr d tas t d veid , lai pasarg tu vidi un cilv ku vesel bu. Lai uzzin tu, kur
nolietot s iek rtas var izmest otrreiz jai p rstr dei, j v ršas savas dz ves vietas
pašvald b , sadz ves atkritumu sav kšanas dienest vai veikal , kur izstr d jums tika
nopirkts.
Appendix B Regulatory Compliance and Safety 93
Lihuanian Notice
Polish Notice
Nolietotu iek rtu izn cin šanas noteikumi lietot jiem Eiropas Savien bas priv taj s m jsaimniec b s
Š ds simbols uz izstr d juma vai uz t iesai ojuma nor da, ka šo
izstr d jumu nedr kst izmest kop ar citiem sadz ves atkritumiem. J s
atbildat par to, lai nolietot s iek rtas tiktu nodotas speci li iek rtotos
punktos, kas paredz ti izmantoto elektrisko un elektronisko iek rtu
sav kšanai otrreiz jai p rstr dei. Atseviš a nolietoto iek rtu sav kšana un
otrreiz j p rstr de pal dz s saglab t dabas resursus un garant s, ka š s iek rtas tiks
otrreiz ji p rstr d tas t d veid , lai pasarg tu vidi un cilv ku vesel bu. Lai uzzin tu, kur
nolietot s iek rtas var izmest otrreiz jai p rstr dei, j v ršas savas dz ves vietas
pašvald b , sadz ves atkritumu sav kšanas dienest vai veikal , kur izstr d jums tika
nopirkts.
Pozbywanie si zu ytego sprz tu przez u ytkowników w prywatnych gospodarstwach domowych w Unii Europejskiej
Ten symbol na produkcie lub jego opakowaniu oznacza, e produktu nie wolno
wyrzuca do zwykłych pojemników na mieci. Obowi zkiem u ytkownika jest
przekazanie zu ytego sprz tu do wyznaczonego punktu zbiórki w celu recyklingu
odpadów powstałych ze sprz tu elektrycznego i elektronicznego. Osobna zbiórka
oraz recykling zu ytego sprz tu pomog w ochronie zasobów naturalnych
i zapewni ponowne wprowadzenie go do obiegu w sposób chroni cy zdrowie człowieka
i rodowisko. Aby uzyska wi cej informacji o tym, gdzie mo na przekaza zu yty sprz t do
recyklingu, nale y si skontaktowa z urz dem miasta, zakładem gospodarki odpadami lub
sklepem, w którym zakupiono produkt.
94 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Portuguese Notice
Slovakian Notice
Descarte de Lixo Elétrico na Comunidade Européia
Este símbolo encontrado no produto ou na embalagem indica que o produto não deve ser descartado no lixo doméstico comum. É responsabilidade do cliente descartar o material usado (lixo elétrico), encaminhando-o para um ponto de coleta para reciclagem. A coleta e a reciclagem seletivas desse tipo de lixo ajudarão a conservar as reservas naturais; sendo assim, a reciclagem será feita de uma forma segura, protegendo o ambiente e a saúde das pessoas. Para obter
mais informações sobre locais que reciclam esse tipo de material, entre em contato com o escritório da HP em sua cidade, com o serviço de coleta de lixo ou com a loja em que o produto foi adquirido.
Appendix B Regulatory Compliance and Safety 95
Slovenian Notice
Spanish Notice
Eliminación de residuos de equipos eléctricos y electrónicos por parte de usuarios particulares en la Unión Europea
Este símbolo en el producto o en su envase indica que no debe eliminarse junto con los desperdicios generales de la casa. Es responsabilidad del usuario eliminar los residuos de este tipo depositándolos en un "punto limpio" para el reciclado de residuos eléctricos y electrónicos. La recogida y el reciclado selectivos de los residuos de aparatos eléctricos en el momento de su eliminación contribuirá a conservar los recursos naturales y a garantizar el reciclado de estos residuos
de forma que se proteja el medio ambiente y la salud. Para obtener más información sobre los puntos de recogida de residuos eléctricos y electrónicos para reciclado, póngase en contacto con su ayuntamiento, con el servicio de eliminación de residuos domésticos o con el establecimiento en el que adquirió el producto.
96 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Swedish Notice
Bortskaffande av avfallsprodukter från användare i privathushåll inom Europeiska Unionen
Om den här symbolen visas på produkten eller förpackningen betyder det att produkten inte får slängas på samma ställe som hushållssopor. I stället är det ditt ansvar att bortskaffa avfallet genom att överlämna det till ett uppsamlingsställe avsett för återvinning av avfall från elektriska och elektroniska produkter. Separat insamling och återvinning av avfallet hjälper till att spara på våra naturresurser och gör att avfallet återvinns på ett sätt som skyddar människors hälsa och miljön.
Kontakta ditt lokala kommunkontor, din närmsta återvinningsstation för hushållsavfall eller affären där du köpte produkten för att få mer information om var du kan lämna ditt avfall för återvinning.
97
Index
Aaccessing
SMU, 46
the CLI, 42
accumulators, 84
Avis Canadien, regulatory compliance
notice, 81
Bbatteries
recycling or disposal, 84
replacement
notice, 84
Taiwan EPA recycling and disposal, 84
boot straps, using, 86
BSMI, regulatory compliance notice, 82
Ccables
FCC compliance statement, 74, 79
shielded, 74, 79
cabling
routing requirements, 73
Canada, regulatory compliance notice, 81
certification and classification information, laser, 81
Class A equipment, Canadian compliance statement, 81
Class B equipment, Canadian compliance statement, 82
clearance requirements
service, 73
ventilation, 73
CLI, See command-line interface
command-line interface
about, 12
accessing, 42
using to set controller IP addresses, 42
configuring
direct attach configurations, 40
SMU, 46
storage, first time, 41
connecting
AC power, 36
controller and drive enclosures, 33
controller enclosures to data hosts, 40
serial cable to set IP address, 42
to remote management hosts, 40
using reverse cabling, 33
console requirement, 74
controller enclosures
components, 13
connecting to data hosts, 40
connecting to multiple drive enclosures, 33
connecting to remote management hosts, 40
controller modules
LEDs
cache status, 18, 19
Ethernet activity, 20
Ethernet link status, 19
expansion port status, 20
Fault/Service Required, 18
host activity, 19
host link status, 17
OK, 18
OK to Remove, 18
Unit Locator, 18
location, 16
ports
CLI, 16
Ethernet, 16
expansion, 16
host, 16
service, 16
cooling element
fan sensor descriptions, 67
cord. See power cord
current rating, 85
98 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
Ddata hosts
connecting to controller enclosures
mapping to volumes, 50
system requirements, 39
date and time, setting, 47
declaration of conformity, 78
DHCP
obtaining IP addresses, 38
dimensions, 74
direct attach configurations, 40
disposal
waste equipment for EU private households, 88
disposal, battery, 84
disposal, Taiwan EPA battery, 84
dissipating floor mats, 86
drive enclosures
components, 20
connecting to controller enclosures, 33
connecting to other drive enclosures, 33
LEDs
Fault/Service Required, 23
OK, 23
OK to Remove, 22
SAS In port status, 22
SAS Out port status, 23
Unit Locator, 22
location, 21
ports
SAS In, 21
SAS Out, 21
service, 21
drive modules
LEDs, 15
location, 14
numbering, 14
Eear caps, attaching, 32
electrical requirements, 76
electromagnetic compatibility (EMC), 71
electrostatic damage prevention, 85
enclosure
attaching ear caps, 32
cabling configurations, 33
dimensions, 74
electrical requirements, 76
IDs, correcting, 55
input frequency requirement, 76
input voltage requirement, 76
installation checklist, 27
powering on, 37
site requirements, 74
testing connections, 37
troubleshooting, 55
weight, 74
environmental requirements, 75
ESD (electrostatic discharge)
prevention measures, 85
storing products, 85
transporting products, 85
European Union, regulatory compliance
notice, 82
expansion port LED, 64
Ffault tolerance
cabling configuration, 33, 34
reverse cabling, 33
faults
isolating
a host-side connection, 63
expansion port connection fault, 64
methodology, 53
FCC (Federal Communications Commission)
Class A Equipment, compliance notice, 77
Class B Equipment, compliance notice, 78
declaration of conformity, 78
modifications, 79
notice, 77
Federal Communications Commission. See FCC
firmware
update information, 47
viewing version information, 47
floor mats, dissipating, 86
Gground strap specifications, 86
grounding
methods, 86
straps, wearing, 86
suggested equipment for, 86
Index 99
Hheartbeat
LED, 14
heel straps, using, 86
help, obtaining, 10
hosts, See data hosts
HP
address for
FCC questions, 78
series number, 79
telephone number
FCC questions, 78
humidity operating range, 75
HyperTerminal settings, See terminal emulator
IIDs, correcting for enclosure, 55
IEC EMC, worldwide regulatory compliance notice, 81
indicators, See LEDs
installing enclosures
checklist, 27
safety precautions, 26
installing required host software and drivers
SES driver, 40
IP addresses
setting using DHCP, 38
setting using the CLI, 42
JJapan
regulatory compliance notice, 83
KKorean, regulatory compliance notice, 83
Llabel, laser, 81
laser
international certification and classification
information, 81
product label, 81
radiation, warning, 80
regulatory compliance notice, 80
LEDs
AC Power Good, 17, 22
amber fault conditions, 56
cache status, 18, 19
DC Voltage/Fan Fault/Service Required, 17, 22
drive modules, 15
Enclosure ID, 14
Ethernet activity, 20
Ethernet link status, 19
expansion port status, 20
Fault/Service Required, 18, 23
heartbeat, 14
host activity, 19
host link status, 17
OK, 18, 23
OK to Remove, 18, 22
SAS In port status, 22
SAS Out port status, 23
status, 14
Unit identification (UID), 14
Unit Locator, 18, 22
using to diagnose fault conditions, 56
lithium battery, 84
local management host requirement, 74
Mmanaging storage systems
using SMU, 12
using the CLI, 12
mapping, data hosts to volumes, 50
MPIO DSM, obtaining, 39
Ooperating ranges, environmental, 75
Pparts
proper handling, 86
storing, 85
transporting, 85
physical requirements, 74
ports
CLI, 16
Ethernet, 16
expansion, 16
host, 16
SAS In, 21
SAS Out, 21
service, 16, 21
power
100 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008
connecting AC, 36
power cord
compliance notice, 85
current rating, 85
replacement, 85
set, 85
voltage rating, 85
power cord requirements, 76
power-and-cooling modules
LEDs, 16
AC Power Good, 17, 22
DC Voltage/Fan Fault/Service Required, 17, 22
power switches, 21
voltage sensor descriptions, 69
preventing electrostatic damage, 85
Rracks
preparing, 28
recycling, battery, 84
recycling, Taiwan EPA battery, 84
regulatory compliance
information number, 79
notices
BSMI, 82
Canada, 81
Class A, 77
Class B, 78
European Union, 82
HP series number, 79
IEC EMC statement, worldwide, 81
Japan, 83
Korean, 83
lasers, 80
modifications, 79
shielded cables, 74, 79
remote management, 40
replacing a power cord, 85
requirements
host system, 39
RFI/EMI connector hoods, 74, 79
Ssafety precautions, 26, 71
sensors
cooling fan, 67
locating, 66
power supply, 67
temperature, 68
voltage, 69
series number, regulatory compliance, 79
SES driver, installing on data hosts, 40
shock operating range, 75
site planning
electrical requirements, 76
EMC, 71
enclosure weight and dimensions, 74
environmental requirements, 75
local management host requirement, 74
physical requirements, 74
safety precautions, 71
SMU
about, 12
configuring, 46
creating virtual disks, 48
logging in, 46
logging out, 51
setting date and time, 47
testing system configuration, 50
static-dissipating work mat, 86
static-safe containers
storing products, 85
transporting products, 85
status LEDs, 14
Storage Management Utility, See SMU
storage system
configuring for the first time, 41
environmental requirements, 75
powering on, 37
testing configuration, 50
storage website, 10
straps, ground
boot, 86
heel, 86
toe, 86
Subscriber’s choice website, 10
Subscriber’s choice, HP, 10
TTaiwan EPA battery recycling and disposal, 84
telephone numbers
FCC questions, 78
temperature operating range, 75
Index 101
terminal emulator
connection settings, 43
display settings, 43
toe straps, using, 86
tools required for installation, 25
tools, conductive type, 86
troubleshooting, 64
correcting enclosure IDs, 55
using system LEDs, 56
UUID LED, 14
Unit identification (UID) LED, 14
Vventilation requirements, 73
vibration operating range, 75
virtual disks
creating, 48
viewing status, 50
voltage compliance rating, 85
volumes
mapping data hosts, 50
verifying, 50
Wwarnings
lasers, radiation, 80
waste equipment disposal for EU private households, 88
web-browser configuration, 46
websites
HP storage, 10
HP Subscriber’s choice, 10
weight, 74
work mat, static-dissipating, 86
wrist straps
specifications, 86
using, 86
102 HP StorageWorks 2012sa Modular Smart Array user guide • May 2008