hpata cd study guide

8/11/2019 HPATA CD Study Guide

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Designing andDeploying Connected

Device Solutions forSmall and MediumBusinessHPATA Connected Devices

Study Guide

Rev 1.1


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Designing & Deploying Connected Device Solutions

Study Guide 1

Table of Contents1.1 Describe and recognize common desktop virtualization technologies and products ...... 3

1.2 Describe and recognize Mobile Computing technologies and their implications oncustomer needs ................................................................................................................. 4

1.3 Describe and recognize traditional PC technologies and their implications on customerneeds ................................................................................................................................ 5

1.4 Describe and recognize thin client technology and solutions ........................................ 6

1.5 Describe and recognize cloud technology as it relates to client solutions ...................... 7

2.1 Consult with an SMB customer to assess their business and technical needs and create aplan for a client solution .................................................................................................... 9

2.2 Design a client solution to meet the customer needs identified in the planning stage . 10

3.1 Create pre-installation checklist ................................................................................. 12

3.2 Set up a new PC (hardware) ........................................................................................ 13

3.3 Install the OS (operating system) ................................................................................ 14

3.4 Set up a new mobile device ........................................................................................ 15

3.5 Set up a thin client ..................................................................................................... 17

4.1 Troubleshoot common client issues using the HP 6-step troubleshooting methodology ....................................................................................................................................... 19

4.2 Describe how to best use support resources............................................................... 20

5.1 Perform change management and version control ...................................................... 225.2 Perform backups ........................................................................................................ 23

5.3 Perform administrative and maintenance tasks ........................................................... 24


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Study Guide 2

Unit 1Explain and recognize industry standard

client technologies and their implicationson customer needs

1.1 Describe and recognize common desktop virtualization technologiesand products

1.2 Describe and recognize Mobile Computing technologies and their

implications on customer needs

1.3 Describe and recognize traditional PC technologies and theirimplications on customer needs

1.4 Describe and recognize thin client technology and solutions

1.5 Describe and recognize cloud technology as it relates to clientsolutions


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Study Guide 3

1.1 Describe and recognize common desktop virtualizationtechnologies and products

Question:

Which phrase best describes a VHD?Answer choices:

A. A logical volumeB. A dynamic diskC. A basic diskD. A logical disk

Explanation:A virtual hard drive (VHD) is a logical disk created using a virtualization technology such as

Hyper-V. Virtual disks are represented by .vhd files.Dynamic and basic disks are physical disks, not logical disks.

A volume is a portion of a disk.

Additional Information:

http://technet.microsoft.com/en-us/library/dd979538(WS.10).aspx
http://technet.microsoft.com/en-us/library/dd979538(WS.10).aspxhttp://technet.microsoft.com/en-us/library/dd979538(WS.10).aspx


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Study Guide 4

1.2 Describe and recognize Mobile Computing technologies andtheir implications on customer needs

Question:

You want to ensure that Windows-based mobile clients for one of your customers receivetimely operating system updates. Some clients rarely connect to the internal businessnetwork.

What should you use?

Answer choices:A. Windows Server Update Services (WSUS)B. Configuration ManagerC. Windows Update Agent (WUA)

D. Systems Management Server (SMS)

Explanation:You should use WUA to update the mobile clients. WUA contacts the Microsoft WindowsUpdate Web site directly and checks for updates. You can control whether or not theupdates are downloaded and installed automatically for each client on an individual basis.

Network server based solutions, including WSUS, Configuration Manager, or SMS, should notbe used because some of the clients rarely connect to the network. This means that theclients would not receive timely updates.

With WSUS, updates are downloaded to one central server. An administrator can then selectwhich updates will be installed on client computers. In a routed network, you can set uplocal update servers that receive updates from the central server and pass them on toclients.

Configuration Manager was created as a replacement for SMS. It is designed to managenetwork clients, including deploying updates, but requires the client computers to beconnected to the network. Configuration Manager works with WSUS and receives updatesfrom a WSUS server.

SMS can be used to deploy updates, but the process is somewhat manual. You mustdownload the updates and make them available from the SMS server, then configuredeployment to client computers.


http://technet.microsoft.com/en-us/library/cc732448(WS.10).aspx
http://technet.microsoft.com/en-us/library/cc732448(WS.10).aspxhttp://technet.microsoft.com/en-us/library/cc732448(WS.10).aspx


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Study Guide 5

1.3 Describe and recognize traditional PC technologies andtheir implications on customer needs

Question:

How many peripherals per bus can Small Computer System Interface standard One (SCSI-1)support?

Answer choices:A. 8B. 7C. 4D. 16

Explanation:

SCSI-1 supports a computer and 7 additional peripherals per bus. SCSI is a set of standardsrelating to physically connecting computers and peripheral devices. This is a standardrelating to the interoperability of conforming devices on a parallel interface. Like allstandards in the industry, SCSI has evolved through the years including changes in transferspeeds, cables, and interfaces. Although SCSI-1 supports a total of 8 devices, the questionasks for the number of other peripherals, so it is assuming that one ID is already in use.

Fast-Wide SCSI supports 16 IDs (15 peripheral devices).

Ultra SCSI supports 4 IDs when deployed at a length of 3 meters.

Additional Information:http://en.wikipedia.org/wiki/SCSI
http://en.wikipedia.org/wiki/SCSIhttp://en.wikipedia.org/wiki/SCSI


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Study Guide 6

1.4 Describe and recognize thin client technology and solutions

Question:You need to centrally deploy an application that is updated often for one of your customers.You also need to allow Windows-based thin client computers from multiple locations toaccess the application remotely.


Answer choices:A. APP-VB. System Center Configuration ManagerC. Remote Desktop ServicesD. Server Manager

Explanation:You should use Remote Desktop Services . Remote Desktop Services provides sessionvirtualization and allows you to deploy applications to remote client computers. ARemoteApp can be deployed to a Remote Desktop (RD) Session Host server and thenremotely accessed by client computers. Remote Desktop Services also allows you to deploya virtual desktop that can be accessed by remote client computers.

You should not use Microsoft Application Virtualization (APP-V). APP-V provides applicationvirtualization by isolating applications and providing application-to-applicationcompatibility. You would use APP-V to allow users to access an application that is notcompatible with another application or a previous version of the same application.

You should not use System Center Configuration Manager (SCCM). SCCM is a tool that youcan use to centrally manage your IT infrastructure. You can use it to deploy and updateservers, clients, and other devices more efficiently.

You should not use Server Manager. Server manager allows you to remotely manage aWindows 2008 server from a Windows 7 client computer.

Additional Information:http://technet.microsoft.com/en-us/library/cc725560.aspx
http://technet.microsoft.com/en-us/library/cc725560.aspxhttp://technet.microsoft.com/en-us/library/cc725560.aspxhttp://technet.microsoft.com/en-us/library/cc725560.aspx


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Study Guide 7

1.5 Describe and recognize cloud technology as it relates toclient solutions

Question:

Which Windows technology allows you to upload files to cloud storage and then access thefiles via the Internet?

Answer choices:A. Windows Server Update ServicesB. Windows Live SkyDriveC. BitLockerToGoD. Sync Center

Explanation:

Windows Live SkyDrive allows you to upload files to cloud storage and then access the filesvia the Internet. You can grant others the ability view uploaded files. You can also useWindows Live Mesh to synchronize files stored in the cloud.

Windows Server Update Services (WSUS) is used to deploy updates to client computersconnected to a network. With WSUS, the updates are downloaded directly from Microsoft toa WSUS server and can then be centrally managed, approved, and applied.

BitLockerToGo is used to encrypt data stored on removable storage devices. It does notallow you to upload files to cloud storage.

Sync Center is used to automatically synchronize offline files and folders between yourdesktop and laptop. It allows you to configure, manage, and monitor synchronization offiles. You can access Sync Center via Control Panel or through Windows Mobility Center.

Additional Information:http://explore.live.com/windows-live-skydrive-about-faq
http://explore.live.com/windows-live-skydrive-about-faqhttp://explore.live.com/windows-live-skydrive-about-faqhttp://explore.live.com/windows-live-skydrive-about-faq


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Study Guide 8

Unit 2Plan and design client solutions for SMB

customers2.1 Consult with an SMB customer to assess their business and technicalneeds and create a plan for a client solution

2.2 Design a client solution to meet the customer needs identified in theplanning stage


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Study Guide 9

2.1 Consult with an SMB customer to assess their business andtechnical needs and create a plan for a client solution

Question:

Your customer uses a laptop computer at home and at work. The computer is runningWindows 7. It is configured as a domain member at work. She wants to access a HomeGroupon her home network.

What are the limits on a domain member computer joining a HomeGroup?

Answer choices:A. The work laptop cannot provide users with access to its files or printers.B. The work laptop cannot join the HomeGroup.C. She will not be able to modify files stored on computers in her HomeGroup.

D. She cannot connect to other computers in the HomeGroup.

Explanation:The work laptop cannot provide users with access to its files or printers. Users cannotaccess files or printers on the work laptop because it is a member of a domain.

She can join the HomeGroup and access resources from other computers, but cannot shareresources from the domain-member computer.

When she joins the HomeGroup, Windows 7 will automatically try to connect to the othercomputers in the HomeGroup.

Whether or not she can modify files shared to the HomeGroup depends on how the files areshared. A user can choose to share files as read/write or as read-only.


http://technet.microsoft.com/en-us/library/ee449408(WS.10).aspx
http://technet.microsoft.com/en-us/library/ee449408(WS.10).aspxhttp://technet.microsoft.com/en-us/library/ee449408(WS.10).aspx


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Study Guide 10

2.2 Design a client solution to meet the customer needsidentified in the planning stage

Question:

You need to protect the data on a USB drive for a customer who wants to require a smartcard to unlock access to the data. The USB drive is used by employees who use Windows-based computers.


Answer choices:A. Encrypting File SystemB. NTFS partitionC. BitLocker Drive Encryption

D. Group Policy

Explanation:You should use BitLocker Drive Encryption. BitLocker is supported for internal and externalstorage devices. You can configure BitLocker to require a password or a smart card tounlock access to the data on the drive.

You should not use Encrypting File System (EFS). EFS is a method for encrypting data. EFSrequires the NTFS file system, which is not supported on a USB drive.

You should not use an NTFS partition. NTFS is not supported on a USB drive.

You should not use Group Policy. You can use the Local Group Policy Editor to requireBitLocker Drive Encryption on any storage device interacting with the computer, but itcannot be used to apply BitLocker to a storage device.


http://windows.microsoft.com/en-US/windows7/What-is-a-USB-flash-drive
http://windows.microsoft.com/en-US/windows7/What-is-a-USB-flash-drivehttp://windows.microsoft.com/en-US/windows7/What-is-a-USB-flash-drive


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Study Guide 11

Unit 3Install, configure, startup, and upgrade

client solutions for SMB customers3.1 Create pre-installation checklist

3.2 Set up a new PC (hardware)

3.3 Install the OS (operating system)

3.4 Set up a new mobile device

3.5 Set up a thin client


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Study Guide 12

3.1 Create pre-installation checklist

Question:You need to ensure that no system compatibility issues exist for your customer's currentWindows Vista computer that would prevent successfully installing and running Windows 7

Which tool can you use?

Answer choices:A. Upgrade AdvisorB. Device ManagerC. System ConfigurationD. Windows Update

Explanation:You can use Upgrade Advisor to ensure that no system compatibility issues exist with yourcurrent Windows Vista computer before installing Windows 7. Upgrade Advisor scans thecurrent system for compatibility issues that might prevent a successful upgrade to Windows7.

You cannot use Windows Update. Windows Update allows you to download and installoperating system updates and security fixes, not to check for upgrade compatibility issues.

You cannot use Device Manager. Device Manager can be used to install and manage devicedrivers and roll back to a previous version of a device driver.

You cannot use System Configuration. Msconfig.exe, also known as System Configuration, isa graphical tool that you can use to customize the boot process and which applications areautomatically loaded when the computer is restarted. You can enable or disable startupitems and explicitly control which applications are loaded at startup.


http://windows.microsoft.com/en-US/windows/downloads/upgrade-advisor
http://windows.microsoft.com/en-US/windows/downloads/upgrade-advisorhttp://windows.microsoft.com/en-US/windows/downloads/upgrade-advisor


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Study Guide 13

3.2 Set up a new PC (hardware)

Question:You are planning to deploy the 64-bit version of Microsoft Windows 7 Ultimate to fivecomputers at a customer's site. The computers have the following configuration:

x64 processor 1 GB of RAM 200-GB hard disk DirectX 9 graphics device with WDDM 1.0

Applications that will be installed after the operating system installation require 100 GB ofdisk space. You need to ensure that users have at least 50 GB of disk space available fordata files.

You need to identify the necessary hardware upgrades to the computers to meet theminimum system requirements.

What component or components must be upgraded?

Answer choices:A. RAMB. RAM and hard diskC. Hard disk and graphics cardD. Hard disk

Explanation:You need to upgrade the RAM . The 64-bit version of Windows 7 requires a 64-bit processor,2 GB of RAM, 20 GB of hard disk space, and a DirectX 9 graphics device with WDDM 1.0 orhigher. The computers only have 1 GB of RAM, so the RAM must be upgraded.

You do not need to upgrade the hard disk space. The operating system will use 20 GB ofdisk space. Therefore, the total disk space used by operating system and applications is 120GB, leaving 80 GB for the paging file and data files.

You do not need to upgrade the graphics card. The graphics card meets the minimumrequirement.


http://windows.microsoft.com/en-US/windows7/products/system-requirements
http://windows.microsoft.com/en-US/windows7/products/system-requirementshttp://windows.microsoft.com/en-US/windows7/products/system-requirements


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Study Guide 14

3.3 Install the OS (operating system)

Question:You need to install Windows 7 on a customer's netbook computer, which does not have aDVD drive.

You want to install Windows 7 using a USB device.

What should you do FIRST?

Answer choices:A. Format the USB device as FAT32.B. Run Diskpart and clean the USB device.C. Create a primary partition on the USB device.D. Copy the contents of the Windows 7 DVD installation media to the USB device.

Explanation:First, you should run Diskpart and clean the USB device. After cleaning the device, you cancreate a primary partition, make that partition active and format it as FAT32, assign it adrive letter, copy the contents of the Windows 7 DVD installation media to it, and run theinstall from the USB device.

You should not format the USB device as FAT32 first. You should first clean the USB deviceusing Diskpart, create a primary partition on it, and make that partition the active partition.

You should not create a primary partition on the USB device first. You should first clean theUSB device.

You should not copy the contents of the Windows 7 DVD installation media to the USBdevice first. You should first clean the USB device, create a primary partition, make thepartition active, format the USB device as FAT32, and assign it a drive letter.


http://support.microsoft.com/kb/117662
http://support.microsoft.com/kb/117662http://support.microsoft.com/kb/117662


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Study Guide 15

3.4 Set up a new mobile device

Question:You are configuring networking for a Windows 7 mobile client at a customer's site.

You want the Windows 7 client to connect to a wireless access point (WAP) that does notbroadcast its service set identifier (SSID). You need to minimize the possibility ofcompromising network security.

What should you do?

Answer choices:A. Configure the network properties to connect automatically to the WAP when in range.B. Configure the network properties to connect automatically to the WAP when in range

and connect even if the network is not broadcasting.C. Manually connect to the network listed as Unnamed Network and enter the SSID when

prompted.D. Modify the WAP to have it broadcast its SSID.

Explanation:You should manually connect to the network listed as Unnamed Network and enter theSSID when prompted. This solution ensures that the WAP is sent probe packages only whenthe client connects, minimizing the possibility of compromising the SSID.

Configuring a WAP to not broadcast its SSID is not a reliable security measure. Even thoughthe WAP is not regularly broadcasting its SSID, it will send its SSID as the response to aprobe by a wireless client. Wireless clients configured for automatic connection will probethe WAP every 60 seconds, increasing the possibility that the SSID could be detected.

You should not configure the network properties to connect automatically to the WAP whenin range. This setting is used to automatically connect to wireless networks that broadcasttheir SSIDs.

You should not configure the network properties to connect automatically to the WAP whenin range and connect even if the network is not broadcasting. This will cause the WAP's SSID

to be listed as an available network and will cause the WAP to be probed regularly,potentially exposing it to unauthorized users.

You should not modify the WAP to have it broadcast its SSID. This would make the WAPreadily visible to any client in range. Even though not broadcasting the SSID is not a reliablesecurity measure, broadcasting the SSID is even less secure. This is because broadcastingthe SSID announces the existence of the WAP whether or not any valid clients are attemptingto connect to the WAP.


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Study Guide 16


http://technet.microsoft.com/en-us/library/bb726942.aspx
http://technet.microsoft.com/en-us/library/bb726942.aspxhttp://technet.microsoft.com/en-us/library/bb726942.aspx


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Study Guide 17

3.5 Set up a thin client

Question:Your customer has a new HP Compaq MultiSeat Desktop computer. He wants you to set itup to support eight HP t150 Zero Client for MultiSeat stations. You need to ensure that thedata on USB devices attached to each station is available only to the user of that station.

Which operating system (OS) should you install on the desktop computer to support thesethin clients?

Answer choices:A. Microsoft Windows MultiPoint Server 2010 Essential versionB. Microsoft Windows MultiPoint Server 2011 Essential versionC. Microsoft Windows MultiPoint Server 2010 Extended versionD. Microsoft Windows MultiPoint Server 2011 Extended version

Explanation:To support this configuration, you should install Microsoft Windows MultiPoint Server 2011Extended version. This OS supports up to 10 stations and ensures that data on any USBdevice attached to a station is available only to the user of that station.

You should not install Microsoft Windows MultiPoint Server 2010 Essential version orMicrosoft Windows MultiPoint Server 2011 Essential version. These versions only support upto four t150 stations.

You should not install Microsoft Windows MultiPoint Server 2010 Extended version. Thisversion allows users at each station to access data on a USB device on other stations.


http://www.hp.com/sbso/busproducts_thinclient.html?jumpid=reg_r1002_usen
http://www.hp.com/sbso/busproducts_thinclient.html?jumpid=reg_r1002_usenhttp://www.hp.com/sbso/busproducts_thinclient.html?jumpid=reg_r1002_usen


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Study Guide 18

Unit 4Troubleshoot and perform

repair/replacement procedures for clientsolutions for SMB customers

4.1 Troubleshoot common client issues using the HP 6-steptroubleshooting methodology

4.2 Describe how to best use support resources


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Study Guide 19

4.1 Troubleshoot common client issues using the HP 6-steptroubleshooting methodology

Question:

You recently upgraded a customer's computer to Windows 7, and now one of theapplications is not running properly.

What should you attempt FIRST to correct the problem?

Answer choices:A. Modify the Compatibility mode of the application.B. Create a shim for the application.C. Uninstall and reinstall the application.D. Run Application Compatibility Manager.

Explanation:You should modify the Compatibility mode of the application. The Compatibility tab in theapplication's Properties dialog box has a Compatibility mode option that you can set toallow an application to run in an environment that emulates a previous Windows version.

You should not create a shim for the application. A shim is a piece of code that translatescode in an incompatible application to code that is compatible with Windows 7. Developinga shim would require much more effort. Therefore, it would be best to first modify theCompatibility mode of the application.

You should not uninstall and reinstall the application because this would most likely notresolve issues relating to application compatibility.

You should not run Application Compatibility Manager (ACM). ACM is used to determinewhether applications are compatible prior to an upgrade to Windows 7.


http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows
http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windowshttp://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windowshttp://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windowshttp://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows


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Study Guide 20

4.2 Describe how to best use support resources

Question:Your customer has a variety of HP computers and peripheral devices that are all underwarranty. You plan to use the online diagnostic tools available through HP Instant SupportProfessional Edition to resolve issues that the customer reports to you.

For which three products can you use the online diagnostic tools? (Choose three.)

Answer choices:A. HP desktop computersB. HP BladeSystem serversC. HP printersD. HP storage systemsE. HP notebook computers

Explanation:You can use the online diagnostic tools for HP desktop computers , HP printers , and HPnotebook computers. HP Instant Support also includes Chat support for products that areunder warranty.

You cannot use the online diagnostic tools available through HP Instant SupportProfessional Edition for HP BladeSystem servers. For these servers, HP offers the HPProactive BladeSystem Service.

You cannot use the online diagnostic tools available through HP Instant SupportProfessional Edition for HP storage systems. For these systems, you can use HP InsightRemote Support, which is included with an HP warranty and with the HP Care Pack Service.Additional Information:

http://h50203.www5.hp.com/hpisweb/customer/HPInstantsupport.aspx
http://h50203.www5.hp.com/hpisweb/customer/HPInstantsupport.aspxhttp://h50203.www5.hp.com/hpisweb/customer/HPInstantsupport.aspx


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Study Guide 21

Unit 5Perform administrative and operational

tasks5.1 Perform change management and version control

5.2 Perform backups

5.3 Perform administrative and maintenance tasks


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Study Guide 22

5.1 Perform change management and version control

Question:Your customer has run out of space on a partition of a Linux-based client computer. Youplan to move data from the partition to a new partition, and you want to prevent the need toreconfigure existing applications with the new data path.

What type of link should you create?

Answer choices:A. hardB. alternateC. symbolicD. shadow

Explanation:A symbolic link consists of text that is interpreted and followed as a path to another file ordirectory. In this scenario, you would move the data off the full partition and create asymbolic link to map the old path to the data to the new path, thus ensuring thatapplications can continue to locate the data they require.

Symbolic links are also useful in situations where a binary expects a configuration file at/etc/app.conf but you place the configuration file in /tmp/app.d/app.conf instead. In thisscenario, you could create a symbolic link using the command:

ln -s /tmp/app.d/app.conf /etc/app.conf

You use a hard link to define a name for a file that is different from the original file name, inessence giving the file multiple names, each of which can be in a separate directory on thesame file system as the directory in which the file was originally created. Each name refersto the same file.

A symbolic link is also referred to as an alias, not an alternate.

A shadow is used in the OS/2 operating system similar to the way in which a symbolic link isused in Linux.


http://en.wikipedia.org/wiki/Soft_link
http://en.wikipedia.org/wiki/Soft_linkhttp://en.wikipedia.org/wiki/Soft_link


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Study Guide 23

5.2 Perform backups

Question:You are preparing to make several changes to a computer running Microsoft Windows 7.You need to be able to quickly revert to the current registry settings. You want to minimizethe effort and hard disk space required to accomplish this.

What should you do?

Answer choices:A. Create a backup task.B. Create a file backup.C. Create a system restore point.D. Create a system image.

Explanation:You should create a system restore point . A system restore point lets you quickly restoreregistry settings, as well as other settings used by the Windows operating system. Systemrestore requires minimal storage space compared to other backup methods. One potentialdrawback of system restore, in some situations, is that it does not have any affect onpersonal files.

You should not create a system image. This is a full backup of the computer, including theoperating system, installed applications, personal files, and configuration settings. You

would be able to recover from this image, but it requires more space than creating a systemrestore point. The hard disk file system is not specified in this question, but the systemimage can be used only with partitions formatted with the NTFS file system.

You should not create a file backup. A file backup can back up operating systeminformation, but requires more effort that a system restore point because you would needto specify the files and folders to back up. This would also require an understanding ofsystem configuration and how it is stored on the hard disk.

You should not create a backup task. This is a way of specifying file backups to runperiodically, but does not necessary back up any data when the task is first created.


http://windows.microsoft.com/en-US/windows7/Back-up-your-programs-system-settings-and-files
http://windows.microsoft.com/en-US/windows7/Back-up-your-programs-system-settings-and-fileshttp://windows.microsoft.com/en-US/windows7/Back-up-your-programs-system-settings-and-fileshttp://windows.microsoft.com/en-US/windows7/Back-up-your-programs-system-settings-and-fileshttp://windows.microsoft.com/en-US/windows7/Back-up-your-programs-system-settings-and-files


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5.3 Perform administrative and maintenance tasks

Question:You need to customize the boot process and selectively control which applicationsautomatically load when a customer's Windows 7 computer restarts.

Which tool should you use?

Answer choices:A. Device ManagerB. System ConfigurationC. System Center Configuration ManagerD. System Information

Explanation:You should use System Configuration (Msconfig.exe). System Configuration is a graphicaltool that you can use to customize the boot process and which applications areautomatically loaded when the computer is restarted. You can enable or disable startupitems and explicitly control which applications are loaded at startup.

You should not use Device Manager. Device Manager is used to view and manage deviceproperties and device drivers. You can use Device Manager to install or update devicedrivers, roll back device drivers, and troubleshoot devices and device driver problems.

You should not use System Center Configuration Manager (SCCM). SCCM is a tool that youcan use to centrally manage your IT infrastructure. You can use it to more efficiently deployand update servers, clients, and other devices.

You should not use System Information (Msinfo32.exe). System Information can be used toview detailed information about a computer system, such as details about the hardware andsoftware that is installed.


http://windows.microsoft.com/en-us/windows7/Using-System-Configuration
http://windows.microsoft.com/en-us/windows7/Using-System-Configurationhttp://windows.microsoft.com/en-us/windows7/Using-System-Configuration

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