hq operations all hands jay henn executive director, hq operations march 1, 2012
TRANSCRIPT
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Agenda
Welcome—Jay Henn, Executive Director, HQ Operations Information Technology & Communications—Kelly Carter,
HQ CIO, Director Facilities & Administrative Services—David Redman,
Director Human Resources Management—Leah Hollander, Director Budget Management & Systems Support—
Leigh Anne Giraldi, Director Questions Closing Remarks
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Upcoming Events
March 14 St. Patrick’s Day March 28 – 30 Book Fair April 26 Coffee and Donuts
May 16 Trail Mix Social May 11 Spring Golf Tournament
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• ACES contract awarded to Hewlett Packard Enterprise Services (HPES)– Assumed full contract responsibility on November 1st
• Computer refresh and software updates are in progress• Replacement strategy is oldest hardware first• Actively working with HQ Offices to re-validate original seat selections that were made in October
2011• 202 of 2279 complete, remaining scheduled at a rate of 150 computers per month
• Xerox Multi Function Device (MFD) replacement with ACES Konica/Minolta devices• The pilot testing of 5 ACES devices is in progress• The production HQ wide deployment will begin on March 5th and be completed by March 24th
• Deployment will include demos as well as formal classroom training for the advanced features and capabilities.
• Cellular and Smartphone (PDA) replacement will begin March 27th– Replacement strategy is to replace the oldest devices first– Customers will be provided the opportunity to select a new device that is in the same service class
as their existing mobile seat.– Replacements are planned at a rate of 100 devices per month
End User Services Update
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Enterprise Service Desk Update NASA Shared Service Center (NSSC) manages a single help desk
for all I3P IT support contracts that began November 1st Headquarters users will continue to call the same number (358-
HELP), Press 1 for computer services End Users can access the Self-help (Tier 0) website to report
incidents/tickets and to order IT Services at https://esd.nasa.gov/
As of November 14, 2011 HQ has generated over 7000 ESD Tickets. For more information about the services and products provided by
the ESD refer to the ITCD website at http://www.hq.nasa.gov/hq/it.html
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Upcoming Events• ITCD is in the process of updating material to repeat
ESD Familiarization Training. – Sessions will be rolled out during the month of March– Look for Lunch and Learns, Coffee Talk sessions and More – Multiple sessions of 1-1.5 hours for end users and ITPOCs– Hands-on demonstrations will be provided at each session
Additional information will be provided as it becomes available
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ITCD Points of Contact• I3P Center Integration Lead
– Elaine Bowman: [email protected]• End User Services Subject Matter Expert (SME)
– Joe Lanasa: [email protected]• Enterprise Service Desk SME
– Tuesday Dodson: [email protected]• Communications SME
– Mary Shouse: [email protected]
Please visit our website for more information: http://itcd.hq.nasa.gov/ACES_transition.html
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Building Update• Construction Drawings for 9th floor permitted by D.C.• Construction Drawings for 8th and 6th floor submitted to D.C. permit
office• Drawing schedule for 7th and 4th floors
• Program requirements to Piedmont- March 5, 2012• Final Space Plans- April 2, 2012• Design Intent Drawings submitted to NASA for review April 30, 2012• Construction Drawings submitted to NASA fro review June 19, 2012
• Biweekly meetings with Piedmont, their contractor team, GSA, and NASA HQ continue• Review schedule and deliverables• Ensure code compliance
• Web Site: http://fasd.hq.nasa.gov/bldg_renovate.html
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Schedule• Open house of FASD Space-May 11, 2011 • Renovate external Swing Space-Jul 2011• Move to Swing Space-Oct 2011 - March 9 2012• Renovate 5th floor-Dec 2011 TBD• Move 9th floor to 5th floor-Feb 2012 - March 9, 2012• Return 9th floor to 9th floor-May 2012 July 13, 2012• Complete renovation-Apr 2015
Budget Management & Systems Support
Budget Updates & Key Dates
Travel & Administrative Savings Initiative
BMSS Restructuring
Budget Management & Systems Support
Budget Updates & Key Dates 2012 in full swing
2 year funding for CAS Phasing Plans due 3/9/12
PPBE 14 preparation underway MSD PRG issued 3/2 ?? AM KO Meeting 3/6/12 HQ Ops Briefings 3/26 week MSD Briefings 4/16 week
Travel & Administrative Savings
Agencies required to cut spending on travel, and administrative services based on an executive order signed by the President – part of the administration’s
Campaign to Cut Waste.
Quarterly Reporting to OCFO / Monthly Reporting to MSD Travel control – not to exceed 13.2M Admin Savings
� HQ Admin Services reduction target -- 9.3M� May reinvest funds but not in these specific 4 categories
� Administrative services include commitment items: 2400 (Printing), 2510 (Advisory and Assistant Services), 2520 (Other Services), 2600 (Supplies and Materials)
� Must report where funds were redirected� SWAG
BMSS Restructuring
Enhance & improve services to customers
Align with customer organizations
Find efficiencies
Simplify and improve processes