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TRANSCRIPT
HR AnalyticsThe Key to Calculating ROI
Presented by:Diane Tuccito, SPHR, CCP, GRP
Director, HR SolutionsKinetix LLC
Session Agenda
HR Measurements
HR Metrics
HR Analytics
Benchmark Data
Calculating ROI
What is a HR Measurement?
Measurement Definition
The term measurement can also be used to refer to a specific result obtained from the measurement process.
Wikipedia
Measurement Pros and Cons
Pro’s
• Point of Reference
• Information• Identifies
Changes
Con’s
• Artificial Success• Distraction• Valueless without
alignment to goals
What is a HR Metric?
HR Metric Definition
A business metric is any type of measurement used to gauge some quantifiable component of a company's performance.
SearchCRM
HR Metric
Stakeholders Needs
Develop Measures
Set Success Targets
Measurement Inversion
Measure what’s easy•Even if low in value
Avoid what is hard to measures•Even if it adds greater value
What is a HR Analytic?
HR Analytic Definition
How an entity arrives at an optimal or realistic decision based on existing data.
Wikipedia
Applying HR Analytics
Trend Projections
Probability Modeling
Applying HR Analytics
Trend Projections
Probability Modeling
Decision
What is Benchmark Data?
Benchmark Data Definition
Standard, or a set of standards, used as a point of reference for evaluating performance or level of quality.
Business Dictionary
Benchmark Data Sources
External
• Industry• Profession
Internal
•Management• Shareholders
Legal
• Federal• Local
What is ROI?
ROI Definition
A performance measure used to evaluate the efficiency of an investment or to compare the efficiency of a number of different investments.
Investopedia
ROI Formula
Gains - CostCost
ROI =
Calculating ROI
HR Measurements/
Metrics
HR Analytics
ROI
Training ROI Example
Reorganization ROI Example
Compliance ROI Example
Compliance ROI Example