Hannah Rose4 Murray Avenue

KingsleyNorthampton

NN2 7BS07905 673058

A dedicated and client-focussed Logistics supervisor who strives for successful company product delivery. A strong leader with the ability to deliver outstanding results. I am an effective communicator who is personable, conscientious and has a natural ability to influence on all platforms.

Key Skills and attributes:

Driven character with a natural ability to engage and motivate teams to achieve their full potential

Highly self-motivated, energetic, enthusiastic & dynamic individual that thrives under pressure

People management, staff development, coaching & team building Strong interpersonal skills, influencing, negotiating, motivating & communicating at all levels Building and maintaining strong relationships with suppliers Cost-awareness - profit maximisation Delivering profitable results within constrained timescales and with limited resources Effective project management of seasonal peaks Freight forwarding Airfreight import handling 3PL Ocean freight import handling International logistics Import Customs regulations Supply chain

January 2006 – PresentDachser Ltd

Special Clients Supervisor Responsible for managing a team of three people Accountable for all aspects relating to gaining and retaining client business Service delivery within an extremely pressurised environment Production of KPI’s, revenue generation and profit maximisation. Daily contact with customers by phone and email Regular customer meetings Updating of team role profiles Recruitment and selection Absence management. Delivery of training Performance review process Daily communication with managers to enhance overall performance

September 1998 – December 2006 Further education

January 1986 – August 1998Dachser Ltd

Export Supervisor Reporting to the operations director Responsible for managing a team of five people Accountable for the day to day running of export operations Delivered high levels of customer service Daily liaison with customers, national and international hauliers, colleagues based in the UK

and the continent Fulfilment of HMRC export requirements Invoicing and cost control

1984 – 1985Sehos HydraulicsExport Shipping Administrator

1977 – 1983 John Blackwood Hodge & Co tdExport Parts Administrator

•• •

Education:

1998 – 2001University College Northampton

BSc. Honours – Earth Science & Ecology – First class pass

1998 – 2001Northampton University

Post graduate research, assisting other research students, delivering lectures and mentoring a small number of students from the USA.

1970 – 1977Barnsley Comprehensive and Broadway Grammar Schools5 O Levels

Training Courses:Institute of Export Foundation CourseIntermediate ExcelPerformance managementInterview techniques

InterestsNatural history, photography, walking, keeping fit