Seismics and the city:

Vodafone way of working

Antony Welton & Andrew Fairgray

Human Resources Director & Head of

Business

March 2015

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Why Vodafone Way of Working?

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•Greater productivity because work is what you do not where you are Productivity

•Uplift in engagement as greater personal control depending on individual circumstancesEngagement

•Team operate in a supported flexible environment where natural collaboration occursCollaboration• Better utilisation of our assets provides a

reduction in energy consumption, less services required and a smaller environmental footprint.

Assets

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Driving an agile flexible workforce that has line of sight of business objectives has real

tangible benefits. By implementing the Vodafone Way of Working our research has

shown an increase in the following measures

How we manage Vodafone Way of Working

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•Customer obsessed, flexible and collaborativePeopleSpeed, simplicity and trust

•Our physical surroundings and our fit out support our working styles.

PlaceWorld leading environment

•The technologies we use to help us do our thing better.

ProductA showcase for customers

Vodafone Way of Working is a key transformation programme, focused on increasing

productivity, improving collaboration and ensuring efficient use of assets.

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Helping our people operate with speed, simplicity

and trust

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From To

My desk Our shared space: by teams

Managed through attendance Managed through deliverables

Tethered to desk Wireless

Planned meetings and large

audience

More conversation, calls and video

conference

Decisions wait for face to face

meetings

Fast decisions with implementation via

collaboration

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We are creating a world leading environment

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Flexibleflexible environment,

flexible working

Showcas

ewalking the talk

Vibrant vibrant, open,

collaborative

Greengreen options

are good options

SharingShared space,

not my space

Peopl

eProcess Technology

• How will mobilising my

workforce drive

productivity

improvements?

• What flexible working

practices will work for my

business?

• Who are my trusted

business partners?

• What security measures

should I put in place?

• What are the business

outcomes I need to

define?

• What specific business

processes could I

mobilise?

• Is my connectivity is

resilient and secure?

• Do I need smartphones,

tablets, or fleet phones?

• Do I want bespoke or off

he shelf apps? And

what's the in between?

To drive change you need to ask the right questions

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Mobilising Vodafone Business

Three activities to mobilise my sales

force:

1. Introduced tablets

2. Use salesforce.com as our CRM

system

3. Launched an application with our key

collateral in one place

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Cloud case study example??

“We believe inoperating optimally to

achieve the best for our customers, our people and our business. This business solution in partnership with Vodafone enables us to do so.”

Abdul Mutlib, Business Development

Manager

Total Care Health Services

Q & A