hr newsletter (1) (1)
TRANSCRIPT
www.delhivery.com
CEO’S DESK
SAHIL BARUA, CEO, Co-Founder
www.delhivery.com
page: 1-3
Introducing Client Acquisition Team
page: 4
CSR Initiative by Delhivery
page: 5
New Additions: We are growing!!
page: 6-9
Strategic Initiatives by HR
page: 10
Fun Friday Activities
page: 11
HR Calendar
page: 12
Employee's special moments
Index
“ I'd like to congratulate the HR and
Communications teams for bringing out our first monthly
newsletter. We have grown so quickly that it is often difficult
for us to chronicle our journey and to share information
across what has become a truly pan-India network. From
Delhi to Chennai and Ahmedabad to Guwahati, over 10000
members of our team brave cold, heat, rain, fog, strikes,
bandhs and traffic every day and demonstrate unwavering
commitment to our vision of fulfilling all of India's online
consumption demand in 48 hours. Let us make sure that
this newsletter brings our team's achievements to the
forefront and celebrates the very best amongst us all. Let
this also serve as a continuous reminder of the sheer
magnitude of the problems we are aiming to solve, and give
us the energy, excitement and anticipation for the long
adventure ahead. ”
www.delhivery.com1
Who we are ?
How do we do it ?
Classification of our services:
Achievements and Road-Map AheadThe SME/Merchant vertical (part of Delhivery's
Client Acquisition Team) provides SME's andMSME's a platform to bring changes in theirorientation towards e-commerce and enhance theirbusiness in the ever growing online space.
With our pan India sales network, Delhivery ClientAcquisition team enables SME/MSMEs acrosscategories to sell online irrespective of theirlocations.Cluster Mapping Approach: By using this wecategorize the SME market under Fashion, Sports &Toys, Home Décor, Health & Beauty, Electronics etc.
1. Supply chain services - Express Courier,Fulfilment & Inventory Management Services &Reverse Logistics.
2. E-commerce services - Unified supply chainplatform (in-house ERP systems with open API),Incubation services, Set up web-stores, managecatalogues, service orders, integrate withmarketplaces and social media, and perform in-depth customer analysis.
• We provide e-commerce centric logisticssolutions to more than 50,000 SME/MSMEs viadifferent e-commerce channels.
• We also manage the order fulfilment andcomplete backend supply chain for more than100 Medium & Small Enterprises.
• We currently own and operate over 5,50,000 sq.ft. of fulfilment space across 7 locations and ourexpress delivery network spans over 175+ cities.
• In order to reduce the overall supply chain costsand encourage the local retailer to take part inthe growth story we will soon be introducing thelocal fulfilment model and increase our fulfilmentspace to over 1M sq. ft. by FY15’ across Indiawith dedicated inbound centres across majorsupply hubs.
INTRODUCING CLIENTACQUISITION TEAM
www.delhivery.com2
Row 1 : Vivek Gupta (Vice President Merchants – Fashion), Vikram Rawat (Vice President Merchants –Home & Sports) ,Pratiksha Lathwal (Senior Associate Merchants – Fashion), Alok Bansal (Manager Merchants –Fashion)Row 2 : Vineet Nankani (Manager Merchants - Fashion), Vikram Singh Nandal (Manager Merchants –Fashion), Pawan Kumar (Associate Merchants - Home, Sports), Lalit Kumar Singh (Associate)Row 3 : Manoj Jethwa (Senior Executive), Shibin (Executive Merchants – Fashion), Bijoy Paul (Associate Merchants – Fashion) Kanika Singh (Senior Associate)
INTRODUCING CLIENTACQUISITION TEAM
Meet your Client Acquisition Team
www.delhivery.com3
Row 1 : Yogendra (Senior Executive Merchants – Fashion), Pranay Rajas (Associate), Jitender (Senior Executive), James Paul (Executive Merchants – Fashion)Row 2 : Kushal Vardhan (Executive North), Paresh Dabir (Executive), Maninder Singh (Executive North),
Maha Singh (Executive North) Row 3 : Sahil Malik (Executive), Swapnil (Executive Merchants – Fashion), Kapil Sharma (Executive North)
Saurabh Sharma (Executive North)Row 4: Sishirkant Behera (Executive Merchants-Fashion), Sudhir Borate (Executive West)
INTRODUCING CLIENTACQUISITION TEAM
www.delhivery.com4
CSR INITIATIVE BY DELHIVERY
As India's leading E-commerce supply chainenabler, Delhivery strives to assign a high levelof importance in all areas of corporateresponsibility. Corporate Social Responsibility,sustainable development and employeeengagement are all tightly integrated into ourmanagement and daily operations.
After taking the challenge and
successfully scaling Everest
Expedition(8848m)2013, I took
Mount Lhotse as my next challenge.
I am delighted to receive this
support from Delhivery in achieving
my dreams.
Delhivery views sports as a reflection of whatwe believe in: team work, innovation positivecompetition, reliability and drive. Delhiverysponsors and endeavour's to change livesthrough sports, especially targetingthe underprivileged areas, youth andextracurricular sports activities
Priyanka Mohite: Climbing Mt. Lhotse 2015
On May 22, 2013, Priyanka Mohite climbed Mt Everest at the age of 20. She is the youngestMaharashtrian and third youngest Indian girl to succeed in scaling Mount Everest.
In past she has scaled Bandarpunch(6200m) Uttarakhand and Mt B.C.Roy (18000) Darjeeling. Shefurther went on to climb Mount Lhotse. Lhotse stands at 8516m, making it the fourth highestmountain in the world. It is situated at the border of Tibet and Nepal.
“
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www.delhivery.com5
NEW ADDITIONS: WE ARE GROWING!!
Bangalore Office Bangalore Office
Guwahati Office Ahmedabad Office
www.delhivery.com6
STRATEGIC INITIATIVES BY HR
Town Hall
1st Town Hall at Delhivery was organized by HRTeam on February 20, 2015 with an aim toapprise all employees with business updates & toprovide a platform to directly connect with theLeadership Team.
WORDNIK
To make sure we learn and enrich ourvocabulary, we circulate WORDNIK everyTuesday.
www.delhivery.com7
Delhivery Awards
In order to recognize & felicitate the top performers, we have launched the Delhivery Awards on 20thMarch. There are 10 Award categories which will be conferred on a monthly/quarterly/yearly basis.
Winners for the Month of March (Left To right)
Faizan Nasir (FC Operations), Rajaram Gupta(Operations), Akhilesh Kumar Jha (Finance), Anubhav Suri(Planning & Engineering), Tanu Mehta (HumanResources), Prashant Bansal (Business Development),Kuldeep Rishi (Technology) &Kailash Chandra Singh(Customer Support)
Award Categories Delhivery Values Definition Frequency
Bolt Grow every day. Learn something new every week Someone who is very energetic, quick learner, able to pick up/grasp in no time Monthly
Service Excellence Service is everything. Put the Customer first An employee with high degree of excellence Monthly
Kick-starter Go above and beyond. Be at cause. Solve problems for yourself and others
An employee who initiates and actively participate when subjected to new projects/opportunities Monthly
Ninja Action over Discussion. Take risks, but be decisive and adventurous Goes the extra mile to get the things done. Monthly
Rising Star Have fun and stand out – don’t conform An employee who has recently joined (within last 3 months) and has shown promising performance. Quarterly
Kaizen Be awesome. Always operate at a 100% standard of excellence To an employee who works towards continuous improvement in systems/processes Quarterly
Mega Mind Innovate. Look for the most original solution, not the easiest one
For a person who innovates and introduces new ideas through creative thinking. Quarterly
Unsung Hero Keep it simple. Be practical, clear and credible to customers, clients and teams
An award to recognize someone who manages quietly daily activities and ensures flawless
operations.Quarterly
Team Builder Award Be Passionate and motivate others
A team Builder who not only shares the expectations for accomplishing group task but also supports and respect every individual in the team
Quarterly
One Team awardOne Team. Build a community, not a company/Create
a culture of Respect and Confidence/Operate with the highest levels of Integrity. Always do the right thing
Award on LT Discretion Yearly
STRATEGIC INITIATIVES BY HR
www.delhivery.com8
STRATEGIC INITIATIVES BY HR
New Insurance Policy
As a part of employee benefits, Delhivery willnow provide insurance coverage to employee’simmediate family (parents, spouse & children-only up to 2).
Insurance coverage was increased from 2 Lakhsto 3 Lakhs per family.
The policy also covers maternity expenses of upto 50,000 for self or spouse.
Corporate Tie-ups
As a part of employee benefits, Delhivery hasfollowing tie-ups. Respective discounts can beavailed by employees by presenting theirDelhivery ID cards. Fig: HRI 01, HRI 02
Fig: HRI 01
Fig: HRI 02
www.delhivery.com9
STRATEGIC INITIATIVES BY HR
Launched Training Modules
1000 FEs and 86 CM/ACM have been trained till now on company overview and customer service .
Barwala
Mayur Vihar
Govindpura
Noida Sec 8
[HEADING]
www.delhivery.com10
FRIDAY FUN ACTIVITIES
Women’s Day
Book Fair
Health Camp by Medanta
Republic Day
Frsh EventHoli Celebration @ West
Holi Celebration @ North
Cricket Match-Delhivery Lions XI Winning Team @ Shillong
Health Camp by Medanta
Fun @ Work ,West
April May
Good FridayFriday
03
14
June
Tamil New Year (South)Tuesday
Bengali New Year/Bihu (East)Wednesday
TambolaFriday
25
30B’Day CelebrationThursday
Labour Maharashtra DayFriday
01
08Fun Yoga @ WorkFriday
News Paper ModelFriday
29
29B’Day CelebrationFriday
Photography CompetitionFriday
05
20Delhivery’s Annual DaySaturday
April - June 2015activities
www.delhivery.com
HR CALENDAR Q1 2015
11
15 30B’Day CelebrationFriday
holidays
EMPLOYEE'S SPECIAL MOMENTS
www.delhivery.com12
B’ Day Celebrations Gurgaon B’ Day Celebrations Gurgaon
B’ Day Celebrations SouthB’ Day Celebrations East & Central
B’ Day Celebrations West
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