hr roles (1)

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UNIQUE ROLES DESCRIPTION

HR

FUNCTION

ROLE DESCRIPTION MANUAL

For internal use only)THE TEAM IN ASSOCIATION WITH THE FUNCTION HEADS

HR

NIC

SH. ALOK KERKETTA , MANAGER (HR)

SH. GIRISH V, EXECUTIVE (HR)

MANUAL DESIGN & LAYOUT

MS. AMITA VARSHNEY, ASSTT. ENGINEER GR I (HR)

PROJECT TECHNICAL COMPETENCY

VERSION 3, MARCH 2013 HEEP, HARIDWAR

UNIQUE ROLES

HR-PRX 2

HRDC 12

TAX 15

DepartmentHead

17

FunctionHead

18

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Responsibility 1: Manpower requirement

Coordinate with the other depts to ensure the manpower gap analysis, prepare re-

ports and send requirements to the Corporate office for approval to induct manpower

for various posts.

Responsibility 2: Drafting advertisements

Drafting the advertisement for the vacancies available incorporating all the job

requirements, qualifications, statutory compliances, reservations etc and coordinat-

ing with C & PR for release in the various newspapers for communication. The ads

are usually drafted for the post of Artisans, Lateral Engineers, Medical Professionals

& Paramedical Staff & any other as per Corporate Office guidelines.

Responsibility 3: Application processing

Receive, segregate & scrutinize the applications based on the job requirements as per

Circulars and / or Ads and prepare a database, synopsis for further processing.

Responsibility 4: Elimination test coordination

Coordinate with various agencies for conducting elimination tests like written test

based on the no of applicants against the sanctioned vacancies, coordinate evaluation,

prepare a merit list and shortlist candidates for further stages of selection.

Responsibility 5: Interview coordination

Set up committee for interview and provide logistics for the conduction of the inter-views, process & announce the results and communicate to the selected candidates

Responsibility 6: Joining formalities

Ensure compliance of medical standards, documents and other requirements before

inducting the candidate to the unit,

Responsibility 7: Manpower allocation

Coordinate with the other departments, analyze manpower gaps & recommend place-

ment of the newly inducted candidates to various departments

Responsibility 8: MIR preparation

Prepare and send various monthly, quarterly, half yearly and yearly reports to various

agencies

Responsibility 9: Reservation rosters preparation

Preparation of various rosters related to Artisans, Supervisors, Medical Professionals

etc as per government guidelines


RECRUITM

ENT&MANPOWERPL

ANNING

Ensure availability of competent manpower

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Responsibility 1: Delivery of HR deliverables

Processing LTC/LTA claims, salary certificates, online queries, RTI queries, inter unit

transfers etc

Responsibility 2: Information dissemination

Interpreting, communicating & discussing new policies/changes from various agen-

cies with the concerned target population

Responsibility 3: Promotions coordination

Prepare list of eligible candidates due for promotion, prepare synopsis, process

synopsis, formulate & facilitate committees, prepare & issue promotion orders

Responsibility 4: Pursuing Grievance Redressal

Register & coordinate and implement decisions taken on various grievances raised by

employees.

Responsibility 5: Administration of benefit schemes

Process & Administer the various employee benefit schemes like VLIS, Medical cards

etc..


Prepare and send various monthly, quarterly, half yearly and yearly reports to vari-

ous agencies

Responsibility 7: PMS management

Coordinate and facilitate the other Depts for filling up of MAPs/BSCs and ensure ad-

herence to timelines

Responsibility 8: Database maintenance

Daily/monthly/yearly updation of employee information in SAP/INGRESS systems

and also in the Personnel files

Responsibility 9: Disciplinary cases coordination

Coordinating & communicating the concerned parties involved in disciplinary cases,

tracking and preparing reports and resolving cases as per timelines


ESTABLIS

HMENT

Ensure administering of various employee benefit schemes

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Responsibility 1: Meetings coordination

Holding of meetings with Executives/Supervisory federations/Trade Unions and fol-

low up on the issues raised in the meetings



cies with the concerned target population especially the Trade Unions

Responsibility 3: Harmonious IR

Day to day liasioning and communication at various levels with Union Representa-

tives on continuous basis and in case of unrest or likelihood coordination amongst

the concerned parties to minimize the impact and prevent strikes/lock outs

Responsibility 4: Event management

Facilitation in holding festivals like Independence day, Republic day, Ambedkar

Jayanti etc and other events of cultural & religious importance



agencies

Responsibility 6: Processing of representations

Processing of representations received by CMD/Director during their visits to Unit

and putting up recommendations by coordinating with the concerned dept and followup for results & implementation

Responsibility 7: Administration of labor Laws

Ensure & administer various aspects involved in the Labor Laws and track develop-

ments in vulnerable areas

Responsibility 8: Safety coordination

Coordinate with the security dept and ensure safety of employees & security of com-

pany property


IN

DUSTRIAL

RELATIONS

Ensure harmonious industrial relationships & communications

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Responsibility 1: Administration of Contract & Labor Laws

Ensure & administer various aspects involved in the Contract Labor Laws and track

developments in vulnerable areas.


Interpreting, communicating & discussing new policies/changes in Contract Labor

from various agencies with the concerned target population especially the Trade Un-

ions


Ensure benefits to the Contract Labor through Contractors and monitoring and ad-

ministering benefits at regular intervals.

Responsibility 4: Bills processing

Processing of the contractors bills on a monthly basis as per deadlines.

Responsibility 5: Pursuing grievance redressal

Register & coordinate and implement decisions taken on various grievances raised

by Contract Labor.

Responsibility 6: Liasioning with government offices

Liasioning & implementing new policies/amendments concerned with government

agencies/offices


Daily/monthly/yearly updation of information in the database of all Contractors,

Contract Labor and representatives from various departments.

Responsibility 8: ID cases follow up

Drafting /vetting of petitions/plaints/applications/replies/returns/written

statements/rejoinders/claim statements/affidavits in various ID cases at various

stages.


CONTRACTLABOR&IDCA

SES

Ensure administering of various contract labor benefit schemes

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Responsibility 1: Administration of Labor Laws

Ensure & administer various aspects involved in the Contract Labor Laws and track

developments in vulnerable areasto production


Interpreting, communicating & discussing new policies/changes in Labor Laws from

various agencies with the concerned target population especially the Trade Unions.

Responsibility 3: Query handling

Reply to government audit queries/inspection report paras/action taken reports fur-

nished within deadlines

Responsibility 4: Liasioning with government offices

Approval of stability certificates for various new expansion plans by liasioning with

concerned government agencies


Procurement & issue of new year gifts,sweets, uniform, wollen clothes, shoes etc.. As

per deadline

Responsibility 6: Special assignments

Planning & faciliating special assignments like government elections, accidents, visits

by authorities etc..

Responsibility 7: Ensuring safety

Monitoring various areas vulnerable to accidents and ensuring safety measures on

the shop floor


WELF

ARE

Ensure administering of the various welfare schemes

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Preparation & updation of database regarding court cases/legal matters as per sched-

ule



cies with the concerned target population.

Responsibility 3: Drafting legal documents

Drafting /vetting of petitions/plaints/applications/replies/returns/written state-

ments/rejoinders/claim statements/affidavits in various legal cases at various stages

Responsibility 4: Legal opinion

Liasioning, participating in the law court cases, selection of competent advocate to

represent court cases for BHEL, envision the consequences in the court and provide

legal & financial implications

Responsibility 5: Query handling

Reply to govt audit queries/inspection report paras/action taken reports furnished

within deadlines

Responsibility 6: Knowledge management

Develop and maintain knowledge base of important amendments in Acts/Judgments

of High Courts & Apex courts relevant to BHEL, Communicating the same to the con-cerned parties.


Prepare and send various monthly,quarterly,half yearly and yearly reports to various

agencies.


LAW

Ensure company's position on a stronger side in legal cases

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Responsibility 1: Material procurement

Planning, control, budgeting, purchase & ensure timely availability of perishable and

non perishable food items/other required materials for canteens

Responsibility 2: Manpower planning

Assessment and deployment of required personnel for canteens

Responsibility 3: Tender processing

Initiating, opening & processing of various tenders for preparation of meal, tea,

snacks & also food materials

Responsibility 4: HSE in canteens

Ensure adherence to OHSAS & ISO 9000 requirementsResponsibility 5: Budgeting

Planning & Allocating of funds for various canteen functions

Responsibility 6: Vendor development

Coordinating & ensure growth registration of vendors for various canteen related ma-

terials to plan & forecast the requirement & supply of materials at competitive prices

Responsibility 7: Ensure sanitation & hygiene at Canteens

Monitor & review the sanitation & hygiene conditions at various Canteens to ensure

safe & healthy environemnt for food consumption

Responsibility 8: Communication & coordination

Communicating & coordinating with the Unions & other Canteen Committee mem-

bers to ensure Canteen operations function smoothly as per the Factories Act 1948.

Responsibility 9: Contractor & Contract Labor management

Administer & regulate the activities of the Contract Labor required to perform various

tasks through Contractor.


CANT

EEN

Ensure the planning & operations of the various canteens & its functions

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Responsibility 1: Analytical study

Studying & analyzing the current processes in vogue for delivering output for busi-

ness objectives through various analytical & statistical tools

Responsibility 2: Proposal recommendation

Conceptualizing, pilot testing & proposing solutions for the business processes to de-

liver better business results.

Responsibility 3: Initiating change management

Taking initiatives and motivating the manpower to improve the operational efficiency

in the various business areas by initiating changes wherever required to bring about

an active work environment

Responsibility 4: Organizational development intervention

Analysis of the various avenues to identify areas to develop and provide professional

inputs to improve the economic value addition to the company

Responsibility 5: Coordination for operational / non operational HR ac-

tivities

Coordinating & supporting other sections & Depts for the operational / non opera-

tional HR activities

Responsibility 6: Policy change facilitation

Analyzing & facilitating change in the existing policies which have negative implica-

tions in a long run.



cies with the concerned target population With respect to retired employees

Responsibility 8: Pursuing policy related grievances

Study, analyze & coordinate with the Corp Office on issues / grievances of policy

raised by the stakeholders


POLICY&NEWINITIATIVECELL

Study, analyze, conceptualize, execute & review processes & policies to improve stakeholder

satisfaction by partnering business processes

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Responsibility 1: Ensuring safety

Coordinate with the security dept to ensure safety at all times inside and outside the

plant.

Responsibility 2: Information dessimination

Coordinating & communicating the responsibilities of night duty/materials gate duty

to the concerned executives

Responsibility 3: Providing stationary

Procurement and providing stationary for the various sections

Responsibility 4: Furniture maintenance

Arranging, maintaining & allocating furniture for various purposes, tracking and

keeping a record of the furniture.

Responsibility 5: Attendance keeping

Maintaining & updating the attendance details of the employees, apprentices,

contract labor


Prepare and send various daily, monthly, quarterly, half yearly and yearly reports to

various agencies.


Facilitation in holding festivals like Independence day, Republic day, Ambedkar

Jayanti etc and other events of cultural & religious importance


GEN

ERALADM

INISTRATIO

N

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Responsibility 1: Administering Rajbhasha policy

Ensure adherence to the President's directive on the Rajbhasha initiative across the

whole unit



cies with the concerned target population with reference to Rajbhasha



agencies

Responsibility 4: Improvement initiatives

Analysis of the various avenues to enhance use of Hindi and implement new projects

for the promotion of Rajbhasha

Responsibility 5: Training in Hindi

Conducting Rajbhasha karyashalas to train employees and promote more use of

Hindi in the operational activities


Daily/monthly/yearly updation of Hindi related information and developing the

database


Conducting various competitions for promoting participation and involvement in

Hindi

Responsibility 8: Magazine release

Promoting usage of Hindi and creativity in Hindi writing by acquiring articles, write

ups, poems, essays etc..for publication and release on a monthly/quarterly/yearly

basis


RAJBHASHA

Implementation , Promotion & Compliance of Presidential directives on Rajbhasha in

organization

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Responsibility 1: Administration of Common Induction Training as perDakshatha & Nipun for CIT

Following specific guidelines on the number of hours for training as mentioned in

the manuals for training the ET & ST s by coordinating with the various departments

to arrange speakers for giving lectures and collecting feedbacks on the sessions held

Responsibility 2: Manpower placement

Coordinate with the HR Dept & ensure the new inductees are placed for their On-the-

Job training and follow up with the inductee for his job responsibilities and other de-

tails and preparing a database of the batch

Responsibility 3: Attendance maintenance

Coordinate with the new inductees & maintain monthly attendance records of allnew inductees

Responsibility 4: Hostel maintenance

Alloting rooms for new inductees, Maintaining & taking feedback for providing a bet-

ter infrastructure for the new inductees

Responsibility 5: Administration of tests

Conducting the module wise tests, final tests & interviews, evaluating the same &

sending reports to HRDI


Preparing & sending monthly & yearly reports to the various concerned agencies

Responsibility 7: Administration of Mentoring Scheme.

Coordinating, Training & Allotting mentors to the new inductees and following up at

regular intervals on the progress of the mentoring scheme

Responsibility 8: Distribution of regularization orders

Coordinate with the HR Dept and arrange a passing out parade in which the regulari-

zation orders are issued to the absorbed ET & ST

Responsibility 9: Administration of Vocational training

Registration, allocation & issue of training certificates for the summer interns by co-

ordinating with the various departments of the plant


INDUCTION&VOCA

TIONALTRAINING

(ET,ST&A

RTISANS)

To administer & conduct training for all new inductees as per the Corporate guidelines. To

administer the vocational training for sunmer internship programs.

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Responsibility 1: Identifying training needs

Coordinate with the various depts to identify the areas in which training is required

and the cadre of employees for which the training is required

Responsibility 2: Identifying the training expert

Coordinate with the HR Dept & ensure the new inductees are placed for their On-the-

Analysis of the training need and coordinating with the various departments to iden-

tify an internal faculty to deliver the training or identify an external faculty and coor-

dinate with him/her to deliver the training

Responsibility 3: Training infrastructure

Ensure the right kind of the infrastructure for both the trainer & the trainees in order

to conduct of the training program in a conducive atmosphereResponsibility 4: Feedback collection

Formulating a feedback mechanism and analyze the feedback to determine the effec-

tiveness of the training program


Creating & updating the database of the various training progarms conducted



Responsibility 7: Post training analysis

Study, analyze & refine strategies for the developmental programs conducted based

on the feedback collected


DE

VELOPMEN

TTRAINING

To identify training needs & conduct development programs for improving efficiency &

effectiveness of manpower

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Responsibility 1: Analysis of manpower

Coordinating with different depts & analysing the manpower requirement i.e. ap-

prentices

Responsibility 2: Interview coordination

Coordinating with the recruitment function for the smooth conduct of written test &

interview for the apprentice (Trade & Technician)

Responsibility 3: Joining formalities

Coordinating with the recruitment section and ensure smooth joining formalities and

provision of code numbers & ID cards for new inductees( apprentice)

Responsibility 4: Manpower placement

Ensure placement of the apprentices to the different depts based on the requirement

for their training

Responsibility 5: Administration of tests

Conducting the module wise tests, final tests & viva voce, evaluating the same &

sending reports to BOAT, Kanpur



Responsibility 7: Attendance maintenance

Coordinate with the new inductees & maintain monthly attendance records of all

new inductees

Responsibility 8: Distribution of regularization orders

Coordinate with the HR Dept and arrange a passing out parade in which the regulari-

zation orders are issued to the absorbed ET & ST

Responsibility 9: Administration of Vocational training

Registration, allocation & issue of training certificates for the summer interns by co-

ordinating with the various departments of the plant


A

PPRENTICE

TRAINING

To administer & conduct training for all new inductees as per the Apprenticeship Act 1961

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Responsibility 1: Systems development

Study, analyze & develop systems to ensure proper process for residents to raise com-

plaints regarding maintenance of the quarters in the township

Responsibility 2: Complaint redressal

Coordinate with the Contractor & regulate Contract labor to resolve complaints raised

by the township residents

Responsibility 3: Material procurement

Study, analyze the inventory levels of the various materials required for the quarters

& ensure supply of materials through timely procurement

Responsibility 4: BHEL property maintenance

Monitor, review & ensure BHEL property like parks, buildings & land is maintained

for use for the required activities

Responsibility 5: Refurbish quarters

Plan, schedule & refurbish quarters which needs maintenance to ensure its occupancy

& provide better houses for the employees in the township

Responsibility 6: Timely supplies

Monitor, review & ensure timely supply of Water, Electricity & other required utilities

to the residents of the township

Responsibility 7: Contract & Contract Labor management

Monitor, review & regulate activities of the Contract Labor through effective Works

Contract to ensure township maintenance activities function smoothly

Responsibility 8: Construction in township

Plan & execute construction as per the requirement of the old buildings / depts out-

side the plant as per the requirement put forward from such depts for creation of bet-

ter infrastructure


TOWNSHIPMA

INTENANC

E

To monitor, review & ensure township utilities are managed effectively to provide better

service to the stakeholders

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Responsibility 1: Tracking changes in Township

Monitor, review & regulate activities of changes in township or its layout

Responsibility 2: Tracking statutory guidelines

Monitor, review & keep track of the changes in rules and regulations of local bodies

and government regarding the land issues

Responsibility 3: Rent Administration

Monitor, review & administer commercial rents and ceilings as applicable for the

property used by the non regular residents in the township

Responsibility 4: Tracking Real estate industry

Study, Analyze & forecast potential changes in real estate industry to ensure proper

valuation of BHEL land

Responsibility 5: Financial analysis

Study, Analyze & review strategies for revenue generation & subsequent financial im-

plications of the expenditure on township

Responsibility 6: Revenue generation

Study, Analyze Plan & execute activities by ensuring revenue generation from all pro-

spective & potential areas apart from the regular commercial rents from various

stakeholders

Responsibility 7: House Allotment

Administer systems to ensure house allotment as per the SMI for the regular

employees of BHEL, Haridwar

Responsibility 8: No dues clearance

Administer systems to ensure submission of BHEL property before retirement / res-

ignation / on death before issuance of No Dues Clearance to the employee as applica-

ble


ESTA

TE

To monitor, review & ensure revenue generation from BHEL property & consolidation of

BHEL property

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Responsibility 1: Operations Management

Monitor, review & manage the various operations activity within the respective De-

partment to ensure deliverables are delivered to the required processes within the set

deadlines

Responsibility 2: Value based leadership

Promoting the organization's values by leading from the front by becoming a role

model and ensuring ethical business operations for reinforcement of the organiza-

tional culture

Responsibility 3: Strategic Planning

Conceptualize, plan, execute, analyze, review & refine strategies for long term to en-

sure benefits for all stakeholdersResponsibility 4: Customer value enhancement

Promote, communicate & ensure design of systems & processes for meeting custom-

ers requirements. Ensuring after sales services through effective spares management.

Study & provide direction to the employees for introduction of new technologies /

systems for delivering better value to customers.

Responsibility 5: Internal process efficiency enhancement

Ensuring creation & usage of process oriented approaches for enhancing systems ef-

fectiveness, Debottlenecking by way of use of cost effective alternative options & En-

suring inter function & interdepartmental cooperation for addressing critical issues

Responsibility 6: People Development

Ensuring rewards & recognition are provided to employees for any noteworthy

achievements / good work done. Providing exposure to employees through training

programmes, seminars, new-technologies etc. Create an environment for tapping &

utilizing the potential of employees within the function through effective communica-

tion.

Responsibility 7: Succession Planning

Develop potential leaders form the group of executives within the Department by

identifying competent successors & grooming them for taking on key roles in the fu-

ture & in the process maintain Departmental harmony by means of fair treatment &

communication to remove any negative vibes in the working environment

Responsibility 8: Industrial RelationsEnsuring involvement of key stakeholders like inter function, interdepartmental em-

ployees, union representatives wherever required in different platforms, forums to

address issues, discuss & deliberate them & resolve the issues raised to improve prod-

uct, process & service quality

Responsibility 9: Statutory compliance

Ensuring compliance to the Statutory & regulatory Norms & extend adequate support

& assistance to the concerned function, departments & sections to abide by the requi-

site standards

Responsibility 10: Employee Empowerment

Conceptualize, plan, execute, analyze, review & refine strategies for empowering em-ployees at operational & middle level within Department to develop competent, effec-

tive & efficient executives to take up challenging tasks & complete required targets

within the set deadlines which helps honing of talents &developing confidence.


DEPARTME

NTHEAD

To steer the Department in achieving its goals in all areas of operations for meeting the

organization's short term and long term objectives

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Responsibility 1: Operations Management

Monitor, review & manage the various operations activity within the respective func-

tion to ensure deliverables are delivered to the required processes within the set

deadlines.

Responsibility 2: Value based leadership

Promoting the organization's values by leading from the front by becoming a role

model and ensuring ethical business operations for reinforcement of the organiza-

tional culture.

Responsibility 3: Strategic Planning

Conceptualize, plan, execute, analyze, review & refine strategies for long term to en-

sure benefits for all stakeholders.

Responsibility 4: Customer value enhancement

Promote, communicate & ensure design of systems & processes for meeting custom-

ers requirements. Ensuring after sales services through effective spares management.

Study & provide direction to the employees for introduction of new technologies /

systems for delivering better value to customers.

Responsibility 5: Internal process efficiency enhancement

Ensuring creation & usage of process oriented approaches for enhancing systems ef-

fectiveness, Debottlenecking by way of use of cost effective alternative options & En-

suring interfunction & interdepartmental cooperation for addressing critical issues.

Responsibility 6: People Development

Ensuring rewards & recognition are provided to employees for any noteworthy

achievements / good work done. Providing exposure to employees through training

programmes, seminars, new-technologies etc. Create an environment for tapping &

utilizing the potential of employees within the function through effective communica-

tion.

Responsibility 7: Succession Planning

Develop potential leaders form the group of executives within the function by Identi-

fying competent successors & grooming them for taking on key roles in the future &

in the process maintain functional harmony by means of fair treatment & communi-

cation to remove any negative vibes in the working environment.

Responsibility 8: Industrial Relations

Ensuring involvement of key stakeholders like inter function, interdepartmental em-

ployees, union representatives wherever required in different platforms, forums to

address issues, discuss & deliberate them & resolve the issues raised to improve prod-

uct, process & service quality.

Responsibility 9: Statutory compliance

Ensuring compliance to the Statutory & regulatory Norms & extend adequate support

& assistance to the concerned function, departments & sections to abide by the requi-

site standards.

Responsibility 10: Employee Empowerment

Conceptualize, plan, execute, analyze, review & refine strategies for empowering em-ployees at operational & middle level within Function to develop competent, effective

& efficient executives to take up challenging tasks & complete required targets within

the set deadlines which helps honing of talents & developing confidence.


FUNCTIONHEAD

To steer the function in achieving its goals in all areas of operations for

meeting the organization's short term and long term objectives

hr roles (1)

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