8/13/2019 HR030 Trainer Human Resources

1/4

JOB DESCRIPTION

Basic Role Details

Unique Role Number& Job Family

R!"! # uman Resources Position Title Trainer

Facility $ %ocation Diision uman Resources

De'artment Section

Job (ra)e F*Re'ortin+Su'erisor

Trainin+ an) CareerDeelo'ment ,ana+er

Roles an) Res'onsibilities

Basic Pur'ose o- t.e role

Responsible for delivering training content to clinical and non-clinical staff members on the provided topics in behaviour and technicalcompetnecs at required levels in addition to mandatory trainings. Also responsbile for carrying-out adminsitrative tasks related tolearning & developmental activities.

/ey Res'onsibilities o- t.e role

/ey Res'onsibilities o- t.e role Corres'on)in+ /ey 0ctiities 'er-orme) by t.e role

Delierin+ Orientation an) In)uctionTrainin+s

Delivering relevant part of Orientation and Induction activities as specified by theraining and !areer Development "anager

#roviding training on facility $R related systems to ne% employees such as use ofOracle intranet and e-learning environment

!ollecting feedback from ne% 'oiners and presenters for continuous improvements

(nsuring training room is fully equipped and contains sufficient capacity to employorientation induction activities effectively

Delierin+ ,an)atory Trainin+s

Developing mandatory training content as identified by the raining & !areerDevelopment "anager

Delivering mandatory training or trainings as assigned by the raining & !areerDevelopment "anager

)electing the cost effective and efficient methods of delivering assigned mandatorytraining or trainings

*eeping track on the completion of mandatory trainings

!ollecting feedback on mandatory trainings for continuous improvement purposes

#roducing mandatory training reports on request

+

8/13/2019 HR030 Trainer Human Resources

2/4

Delierin+ Com'etences1Base)Trainin+s

,nderstanding assigned behavior and technical competences

Developing training content and seeking approval from )r. rainer or ead rainer or

raining & !areer Development "anager

Identifying individual learning style by applying an appropriate recognied method

Identifying suitable delivering methods on the basis of nature of content and individuallearning style and delivering trainings

!ollecting feedback on mandatory trainings for continuous improvement purposes

#roducing competency-based training reports on request

Con)uctin+ Sel-1Re-lection

!ollecting learners/ feedback and critically assessing concerns regarding their learning& developmental activities

Addressing their concerns on delivering the forthcoming sessions to ensure continousimprovements in learning & developmental activities

,aintainin+ accurate 'artici'ant2s )atabases

,nderstanding computers programs and systems

Appropriately using internal resources %hen questions0requests arise

1erifying accuracy of information understanding and effectively communicating theneed for information based on policy and procedures

aking responsibility for ensuring the monitoring and recording of the services andsubmiting monthly reports to the ,ana+er

,aintainin+ client serice stan)ar)s

(nsuring verbal and %ritten training enquiries are ans%ered in a timely manner

#roviding technical e2pertise in identifying potential issues in training and development

Delivering solutions to simpler issues facing the employees and presenting comple2issues to Senior Trainin+ O--icer or %ea) Trainer or Trainin+ & Career

Deelo'ment ,ana+er

Contributin+ to team e--ort#articipating in team efforts as required

!ollaborating %ith other members of the team to carry out %ork smoothly

Facility s'eci-ic Res'onsibilitieso- t.e role

Corres'on)in+ 0ctiities 'er-orme) by t.e role

SE0 Com'liance +ui)elines Corres'on)in+ 0ctiities 'er-orme) by t.e role

Com'lyin+ 3it. Policies4 Proce)uresan) Practices o- t.e SE0 -acilities an)

ot.er re+ulatory requirements

!omplying consistently %ith facility policies procedures and practices and ensuringalignment %ith )($A facilities policies

!ompleting and maintaining regulatory requirements including3 licensure andcertification and other mandatory training %ithin established time frames

4

8/13/2019 HR030 Trainer Human Resources

3/4

,aintainin+ Con-i)entiality"aintaining confidentiality %ith regards to any information e2changed or received inthe current capacity of role in accordance %ith facility policy

Promotin+ Customer Serice stan)ar)s

Assuming the role of a brand ambassador for the facility and promoting a customer

focused philosophy in dealing %ith any stakeholders

"aintaining positive and effective %orking relationships %ithin the department0divisionand also %ith other departments0sections %ithin the facility

#erforming any other duties as may be assigned relevant to the basic responsibilitiesof the role

0).erin+ to t.e Occu'ational ealt. an)Sa-ety4 ,aterials ,ana+ement an),aintenance stan)ar)s

Adhering to requirements of the Occupational $ealth and safety guidelines andinfection control guidelines

,nderstanding and adhering to emergency preparedness plans0policies

Ensurin+ Personal E--ectieness

Recogniing the necessity of continuously developing skills and acquiring additionalkno%ledge appropriate to the position

Dressing appropriately to meet the e2pectations of the specific %ork area and inalignment %ith the Occupational $ealth and )afety policies

5uilding key partnerships %ithin the organiation for pursuing client-centeredcomprehensive integrated systems of care

!omplying %ith any regulations related to mentoring training and development of ,A(nationals staff

5uali-ications4 Certi-ications an) E6'erience

5uali-ications

Require)7

5achelor6s degree in $uman Resources05usiness Administration or a 5achelor Degree in!linical or "edical field OR Diploma in relevant field %ith 7 years of additional e2perience

Desire)7

"aster Degree in $uman Resources05usiness Administration or !linical0 "edical field

S'ecialist Certi-ications

Require)7

8.A

Desire)7

!ertified rainer or equivalent from a recognised institution such !ertified professional inlearning and performance 9!##: from American society for training and development 9A)D: or!I#D in raining

E6'erience Require) ina))ition to t.e5uali-ications mentione)aboe 8Releant to t.eJob9

Require)7

4-; years of relevant e2perience

Desire)7

(2perience in a large healthcare facility

0))itional Requirements$ Remar:s

Require)7

#roficiency in (nglish language

") Office and computer proficiency

Desire)7#roficiency in Arabic anguage

7

8/13/2019 HR030 Trainer Human Resources

4/4

P.ysical Requirements

#rimarily a training 'ob %ith up to eight hours of learning & developmental activities in addition to office %ork involving e2tensive use ofthe computer and interdepartmental coordination

Role Documentation

1alidated by9Department "anager:

Date of 1alidation9Department "anager:

1alidated by9$uman Resources Department:

Date of 1alidation9$uman Resources Department:

;