University Malaysia Kelantan (UMK)

Malaysian Graduate School of Entrepreneurship and Business (MGSEB)

Course Name: Human Resource Management Course Code: GST 5053

“HRM Incident 1”

Submitted To:

Prof Dr. Hishamuddin Md. SomSubmitted By:

Mohammad Osman Goni (Matric No. P13D179F)Mhd Handzolah Bin Ridzuan (Matric No. P14D372P)

Faysal Ahammed (Matric No. P12D213P)Md. Mojammel Hoque (Matric No. P12D098P)Md Ekramul Haq (Matric No. P12D073P)Sayed Abdul Gaffar Chow. (Matric No. P12D256F)Md. Rabiul Islam (Matric No. P12D226p)

HRM Incident 1: A Degree for Meter Readers

Question 1:

Should there be a minimum education requirement for the meter reader

job? Discuss.

Answer:

We think that there should be a minimum education requirement for the meter reader job with

previous work related skills and experiences, at least a high school diploma holder, not college

level degree as it is for the purpose of the company to have good communication skills and well-

educated meter reader workers. On the other hand, for meter reader workers with high school

diploma holder allows themselves to have opportunity to be promoted or benefit on further

education in the future. Also, with high school diploma certificate increase the employment

possibilities where minimum education provided to fill in their job with specific skills that

enables them to start as soon as possible on their job whereas its helps employer to reduce the

cost on training and development. Even though the tasks required in meter reading are relatively

simple but Judy had been having considerable difficulty keeping the 37 meter reader position

filled. It is true that the commitment shown to obtain educational qualifications, such as a high

school diploma, may reflect the superior character work and job applicants. However its seem

such an unrealistic job qualification, to change the education requirement for the meter reader

job from a high school diploma to a college degree. Its means the applicants need to have a

degree before they can apply for the meter reader jobs. Furthermore, even the task in meter

reading are simple but for a person without a high school diploma or a college degree may have

problems in reading numbers and letters, and thus would be unsuitable for the position of meter

readers, so that’s why we need to have a minimum education requirement. Having a minimum

qualification of a high school diploma seems reasonable, unless there is a training program that

could screen individuals for the ability to master the basic functions of the job.

Question 2:

What is your opinion of Sam’s effort to upgrade the people in the

organization?

Answer:

We think that Sam’s effort to upgrade the people in the organization is a really good idea,

although it will make Judy’s job much difficult in the near future, in the long run it will make the

company much more appreciate and with much more potential to promote the good Meter

readers to higher positions.

On the contrary, Judy already had difficulties in keeping the 37 meter reader position filled as the

pay $8.00/hr was high for an unskilled worker in the area, in addition there isn’t have the job

required the employees to work on weekends too and she is thinking ways maintain the job

applicants with high school diploma certificate for the company.

If Sam insisted that Judy take on the changes would cause those current meter reader workers

with high school diploma holder facing unemployment. Furthermore, it makes Judy re-changes

hers idea on how to attract and employ those meter reader workers with college degree and also

the salaries for the new workers. Thus, Judy also must concerns about what Mr. Muthu have said

on the company’s growth with such low pay scale of $8.00/hr for the degree holder to do such

basic task; it would causes on the achievement in the future needs with such unrealistic job

qualification. Lastly, Sam’s efforts on the organization would be more appreciate in the long run

and easier for potential employees to get promoted on higher position with a college degree.