hrm - excel books - chapter 18
TRANSCRIPT
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HEALTH AND SAFETY
EXCEL BOOKS18-1
18Chapter
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ANNOTATED OUTLINE
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EMPLOYEE HEALTH: INTRODUCTION
Poor working conditions affect employee performance badly. Under
such stressful conditions, employees may not be able to concentrate
on work, leading to serious accidents, at times. Companies with poorsafety record, not surprisingly, find it difficult to hire and retain skilled
labour force on a long term basis. In their own interest, therefore,
employers should take up health and safety issues seriously and do
everything possible to improve the living conditions of employees.
Health And Safety
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Typical health and safety
responsibilities
Health And Safety
HR Unit
r inat s hea lth and safet pr rammes
Deve l ps safet repo rting s stem
Offers acciden t investigation expertiseProv ides techn ica l expertise on accident
prevention
Dev e lops restricted- acc ess procedu res
and employee iden tification systems
Trains managers to recogn ise and handle
difficult emp loyee situations
Managers
Monitor hea lth and safety o f emp loyees daily
Coach employees to be safety conscious
Investigate accidentsObserve health and safety behaviour of emp loyees
Monitor workplace for security problems
Communicate with employees to iden tify po tentially
difficult emp loyees
Follow safety prov isions and security procedures
and recommend changes as needed
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Health And Safety
Legalprovisionsregardinghealth(section 11 to 20, Factories Act,
1948)
Cleanliness
Wastes
Ventilationandtemperature
ustandfumes
Artificialhumidification
Overcrowding
Lighting rinkingwater
Latrinesandurinals
Spittoons
EMPLOYEE HEALTH
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Measures to promote employeehealth
Health promotion focuses on prevention rather than treatment or
cure. The core health promotion activities cover the following areas
Healthy living
Eating wisely
Exercise and physical fitness
Smoking cessation
Stress management
Protecting oneself from workplace hazards
Health And Safety
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Components of a typical wellnessprogramme
Health And Safety
The basic objective of wellness programmes is to help employees build lifestyles
that will help them to achieve their full physical and mental potential. Such a
programme is built around the following things:
Educating employees about health-risk factors such as high blood pressure,
smoking, high cholesterol levels, diabetes, a sedentary lifestyle, obesity,
stress, poor nutrition etc.
Identifying the health- risk factors that each employee faces
Helping employees eliminate or reduce these risks through healthier
lifestyles and habits
Enabling employees to self monitor and evaluate where they stand from
time to time.
Employee assistance programmes covering workplace violence
Employee assistance programmes offer counselling, medical help
and rehabilitation opportunities to all troubled employees.
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Health And Safety
Dealing with violent employees
Features
Frustration
History of
aggression
Loner
StressTemperloss
Angry most of
thetime
Co nsequenc es
Verbal threats
Blamingothers
Pickingfights
Intimidating
Upsetoverminorinjustices
Assaultive physical
actions
Supervisory/Outside
support
Talktoemployee
Allowthepersontovent
someofthehostilityand
anger
InvolveHRexpertsor
trained counsellors in
the wellness
programme.
Preventive Steps
Consult specialists wh o would help
formulate a plan fo r identifying,
defusingandrecoveringfromaviolent
act.
Establishaprocedurefor investigating
anypotentiallyviolenttalkoraction.
Setupacrisismanagementteamtotake
decisions quickly(counsellingthevictim,
handlingmediaetc.)
Trainsupervisorsandmanagerssothat
they can identify the warning signals
early, and resolve conflicts smoothly.
Helpemployeesadjusttochangessuch
asdownsizing,VRS,retrenchmentetc.
Beawareofpotentialrisksandrespond
appropriately. When th e employee
threatens to kill somebody, take it
seriously an d respond proactively
instead of presuming that he will not
indulge insuchatrociousbehaviour.
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Health And Safety
Emotional problems
Depressed employees are difficult to handle in that they show signs of
irritation, carry guilt feelings and indulge in violence Employees with
such emotional problems could be helped through
Listening attentively and sympathetically; extending emotionalsupport
Removing irritants
Taking to a psychologist
EMPLOYEE HEALTH
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Confront the employee with evidence
Provide coaching to improve employee performance
Encourage the employee to take up assistance programmes
Inform the employee about consequences of poor performance
Arrange for in-house counselling in case of drug addicts
Initiate disciplinary proceedings against those unwilling to learn
Health And Safety
Dealing with alcoholism and drugabuse: supervisory role
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Employee Safety
The main purpose of effective safety programmes in an organisation
is to prevent work related injuries and accidents. Safety measures in
a factory would cover:
Slipping and falling hazards
Collision and obstruction hazards
Equipment hazards
Fire hazards
Hazards from falling objects
Health And Safety
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Improperly guarded equipments
Defective equipment, machines
Unsafe storage: congestion, overloading
Improper illumination: glare, insufficient light
Improper ventilation Falls on stairs, ladders, walkways
Congested workplace
Unsafe acts such as throwing materials
Unsafe procedures in loading, placing or mixing or by lifting improperly
People with impaired vision; under the influence of drugs or alcohol; and whoexhibit negative, violent behaviours
Health And Safety
Causes for accidents
[D. Hoffmann A. Stetzer, A cross level investigation of factors influencing unsafe behaviours and accidents. Personnel Psychology,
49,1996.]
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Indianscenario:Lawsgoverningemployeesafety
The Factories Act
TheIndianElectricity Act
ThePesticides Act
TheBoilerAct
TheEnvironmentProtection Actetc.
Health And Safety
Supervisors who are supposed to oversee the implementation of the
provisions of various legislative pieces in India are a stretched lot, since
they have to cover lot of ground. Employers, typically, are also notinterested in putting latest safety equipment in place. Due to poverty
and unemployment, workers especially women and child labour are
forced to work under totally unsafe conditions. Supervisors in such a
scenario, have a great role to play .
Employee Safety
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Health And Safety
Employee Safety
Any salary increase awarded to an employee based on his or herperformance is called merit pay. It is like rewarding the best performers withthe largest increases in Effective safety management
This would include the following steps
Establishing a safety policy
Ensuring top management support
Creating safety committees
Promoting safety discipline
Instituting safety engineering procedures
Offering safety training
Investigating reasons for accidents Evaluating safety efforts
Seeking support from government pay as an appreciative gesture from theemployer. When high achievers are rewarded, they set the benchmarks forothers to follow. But the whole process of recognising merit, measuringperformance, picking up the winners need to be followed objectively.
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Safety: Legal Provisions
Fencing Of achinery
Working On Or Near achinery In otion
Employment Of Young Persons
Striking GearAnd Devices For Cutting Off Power
SelfActing achines
Casing Of New achinery
Employment Of Women, Children Near Cotton Openers
HoistsAnd Lifts
Lifting achines, ChainsAnd Ropes
Revolving achinery
Pressure Plant
Health And Safety
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Floors, StairsAnd eans ofAccess
Pits, Sumps, Openings In Floors
Excessive Weights
Protection of Eyes Dangerous FumesAnd Gases
Precautions With Regard To Portable Electrical Light
Explosive or Inflammable Gas orDust
Precautions In Case ofFire
Safety of BuildingAnd achinery
Safety Officers
Health And Safety
Safety: Legal Provisions