hrm - excel books - chapter 18

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    HEALTH AND SAFETY

    EXCEL BOOKS18-1

    18Chapter

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    ANNOTATED OUTLINE

    18-2

    EMPLOYEE HEALTH: INTRODUCTION

    Poor working conditions affect employee performance badly. Under

    such stressful conditions, employees may not be able to concentrate

    on work, leading to serious accidents, at times. Companies with poorsafety record, not surprisingly, find it difficult to hire and retain skilled

    labour force on a long term basis. In their own interest, therefore,

    employers should take up health and safety issues seriously and do

    everything possible to improve the living conditions of employees.

    Health And Safety

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    Typical health and safety

    responsibilities

    Health And Safety

    HR Unit

    r inat s hea lth and safet pr rammes

    Deve l ps safet repo rting s stem

    Offers acciden t investigation expertiseProv ides techn ica l expertise on accident

    prevention

    Dev e lops restricted- acc ess procedu res

    and employee iden tification systems

    Trains managers to recogn ise and handle

    difficult emp loyee situations

    Managers

    Monitor hea lth and safety o f emp loyees daily

    Coach employees to be safety conscious

    Investigate accidentsObserve health and safety behaviour of emp loyees

    Monitor workplace for security problems

    Communicate with employees to iden tify po tentially

    difficult emp loyees

    Follow safety prov isions and security procedures

    and recommend changes as needed

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    18-4

    Health And Safety

    Legalprovisionsregardinghealth(section 11 to 20, Factories Act,

    1948)

    Cleanliness

    Wastes

    Ventilationandtemperature

    ustandfumes

    Artificialhumidification

    Overcrowding

    Lighting rinkingwater

    Latrinesandurinals

    Spittoons

    EMPLOYEE HEALTH

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    Measures to promote employeehealth

    Health promotion focuses on prevention rather than treatment or

    cure. The core health promotion activities cover the following areas

    Healthy living

    Eating wisely

    Exercise and physical fitness

    Smoking cessation

    Stress management

    Protecting oneself from workplace hazards

    Health And Safety

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    Components of a typical wellnessprogramme

    Health And Safety

    The basic objective of wellness programmes is to help employees build lifestyles

    that will help them to achieve their full physical and mental potential. Such a

    programme is built around the following things:

    Educating employees about health-risk factors such as high blood pressure,

    smoking, high cholesterol levels, diabetes, a sedentary lifestyle, obesity,

    stress, poor nutrition etc.

    Identifying the health- risk factors that each employee faces

    Helping employees eliminate or reduce these risks through healthier

    lifestyles and habits

    Enabling employees to self monitor and evaluate where they stand from

    time to time.

    Employee assistance programmes covering workplace violence

    Employee assistance programmes offer counselling, medical help

    and rehabilitation opportunities to all troubled employees.

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    Health And Safety

    Dealing with violent employees

    Features

    Frustration

    History of

    aggression

    Loner

    StressTemperloss

    Angry most of

    thetime

    Co nsequenc es

    Verbal threats

    Blamingothers

    Pickingfights

    Intimidating

    Upsetoverminorinjustices

    Assaultive physical

    actions

    Supervisory/Outside

    support

    Talktoemployee

    Allowthepersontovent

    someofthehostilityand

    anger

    InvolveHRexpertsor

    trained counsellors in

    the wellness

    programme.

    Preventive Steps

    Consult specialists wh o would help

    formulate a plan fo r identifying,

    defusingandrecoveringfromaviolent

    act.

    Establishaprocedurefor investigating

    anypotentiallyviolenttalkoraction.

    Setupacrisismanagementteamtotake

    decisions quickly(counsellingthevictim,

    handlingmediaetc.)

    Trainsupervisorsandmanagerssothat

    they can identify the warning signals

    early, and resolve conflicts smoothly.

    Helpemployeesadjusttochangessuch

    asdownsizing,VRS,retrenchmentetc.

    Beawareofpotentialrisksandrespond

    appropriately. When th e employee

    threatens to kill somebody, take it

    seriously an d respond proactively

    instead of presuming that he will not

    indulge insuchatrociousbehaviour.

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    Health And Safety

    Emotional problems

    Depressed employees are difficult to handle in that they show signs of

    irritation, carry guilt feelings and indulge in violence Employees with

    such emotional problems could be helped through

    Listening attentively and sympathetically; extending emotionalsupport

    Removing irritants

    Taking to a psychologist

    EMPLOYEE HEALTH

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    Confront the employee with evidence

    Provide coaching to improve employee performance

    Encourage the employee to take up assistance programmes

    Inform the employee about consequences of poor performance

    Arrange for in-house counselling in case of drug addicts

    Initiate disciplinary proceedings against those unwilling to learn

    Health And Safety

    Dealing with alcoholism and drugabuse: supervisory role

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    Employee Safety

    The main purpose of effective safety programmes in an organisation

    is to prevent work related injuries and accidents. Safety measures in

    a factory would cover:

    Slipping and falling hazards

    Collision and obstruction hazards

    Equipment hazards

    Fire hazards

    Hazards from falling objects

    Health And Safety

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    Improperly guarded equipments

    Defective equipment, machines

    Unsafe storage: congestion, overloading

    Improper illumination: glare, insufficient light

    Improper ventilation Falls on stairs, ladders, walkways

    Congested workplace

    Unsafe acts such as throwing materials

    Unsafe procedures in loading, placing or mixing or by lifting improperly

    People with impaired vision; under the influence of drugs or alcohol; and whoexhibit negative, violent behaviours

    Health And Safety

    Causes for accidents

    [D. Hoffmann A. Stetzer, A cross level investigation of factors influencing unsafe behaviours and accidents. Personnel Psychology,

    49,1996.]

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    Indianscenario:Lawsgoverningemployeesafety

    The Factories Act

    TheIndianElectricity Act

    ThePesticides Act

    TheBoilerAct

    TheEnvironmentProtection Actetc.

    Health And Safety

    Supervisors who are supposed to oversee the implementation of the

    provisions of various legislative pieces in India are a stretched lot, since

    they have to cover lot of ground. Employers, typically, are also notinterested in putting latest safety equipment in place. Due to poverty

    and unemployment, workers especially women and child labour are

    forced to work under totally unsafe conditions. Supervisors in such a

    scenario, have a great role to play .

    Employee Safety

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    Health And Safety

    Employee Safety

    Any salary increase awarded to an employee based on his or herperformance is called merit pay. It is like rewarding the best performers withthe largest increases in Effective safety management

    This would include the following steps

    Establishing a safety policy

    Ensuring top management support

    Creating safety committees

    Promoting safety discipline

    Instituting safety engineering procedures

    Offering safety training

    Investigating reasons for accidents Evaluating safety efforts

    Seeking support from government pay as an appreciative gesture from theemployer. When high achievers are rewarded, they set the benchmarks forothers to follow. But the whole process of recognising merit, measuringperformance, picking up the winners need to be followed objectively.

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    Safety: Legal Provisions

    Fencing Of achinery

    Working On Or Near achinery In otion

    Employment Of Young Persons

    Striking GearAnd Devices For Cutting Off Power

    SelfActing achines

    Casing Of New achinery

    Employment Of Women, Children Near Cotton Openers

    HoistsAnd Lifts

    Lifting achines, ChainsAnd Ropes

    Revolving achinery

    Pressure Plant

    Health And Safety

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    Floors, StairsAnd eans ofAccess

    Pits, Sumps, Openings In Floors

    Excessive Weights

    Protection of Eyes Dangerous FumesAnd Gases

    Precautions With Regard To Portable Electrical Light

    Explosive or Inflammable Gas orDust

    Precautions In Case ofFire

    Safety of BuildingAnd achinery

    Safety Officers

    Health And Safety

    Safety: Legal Provisions