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    Unit title: Human Resource Management

    Unit code: HRM501

    Credit points: 8cp

    Unit description: Today, there is an increasing importance of the challenging roleassigned towards people or human resource management (HRM),

    particularly for those service organizations where labor employed forms

    a significant amount of the budget !ith increasingly competitiveenvironments, success in the mar"etplace depends upon developing

    more cost#effective techni$ues in the areas of recruitment and selection,

    motivation and reward, training and development, grievance anddiscipline, performance management and career progression Hence the

    challenge is for the HRM specialist to wor" strategically with

    operational managers to help reduce people costs and enhance

    individual and teams performance

    %esides providing an overview of the fundamental principles of human

    resource management and business administration, HRM also has an

    important function to ensure that there is a close fit between present and

    future human resource re$uirements Hence, it must address issuesrelating to problems in communication, leadership, discipline,

    performance appraisal, labor relations, and compensation administration

    based on direct practicality and real#life application &t will cover allma'or functional areas of HRM within the broader contet of business

    strategy, globalization and social responsibility and the changing roles

    of human resource management in corporations in modern times &t willcombine and promote an interdisciplinary approach with other sub'ects

    such as strategic management and financial management

    Unit objectives: This unit is designed to enable students to

    Knowledge

    *) +now the basic concepts of Human Resource Management (HRM)

    ) -ppreciate the importance of HRM as a vital part of the strategic

    management of any organization

    .) /nderstand the theoretical, conceptual and empirical bac"ground tohuman resource strategies and perspectives and to eplain current

    best practices and recent developments in HRM

    0) 1onsider the balance between legal and ethical issues in HRM andorganizational leadership

    *

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    Sills

    * /nderstand the contribution that people ma"e and how to maimizethat contribution to boost high performance and business success

    2nsure the compatibility of the productive utilization of people in

    achieving an organization3s ob'ectives with relevant emphasis on thesatisfaction of employee needs

    . 4evelop a capacity to reflect upon and understand own behavior and

    the behavior of groups and individuals of those groups and thedynamic interrelationships amongst them

    0 4evelop communication and personal competence to be better

    e$uipped to fill the organizational roles that re$uire interpersonal

    s"ills5 2nhance leadership s"ills in advising, counseling, disciplining, and

    supporting others and to reinforce teambuilding, problem solving,

    decision#ma"ing, and planning s"ills

    !alues"#ttitudes

    * -pply ac$uired "nowledge and understanding of human resourcesmanagement

    -ddress current issues facing human resource managers and

    organizational leaders. Review human resource trends in the wor"place and pro'ection of

    future developments

    0 1onsider managing people within a wider social, cultural and

    political perspective

    Unit outcomes:* -bility to use appropriate human resource strategies critical to the

    success of any organization in meeting the challenges it will face intoday6s environment

    /nderstand the causes and effects of the changing role of the human

    resource management function in business

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    Readings: Recommended te$ts

    * -nthony, !7, +acmar, +M 7errewe, 79 (::), Human

    Resource Management - ;trategic -pproach, 0th edn, ;outh#

    !estern

    4essler, oe, RM (::0), Human Resource Management

    and Human Resource Management ;"ills, =thedn, 7rentice Hall

    Supplementar% readings

    * Mathis, R9 ?ac"son, ?H (::0), Human ResourceManagement 2ssential 7erspectives (@oundation ;eries in

    Management), .rdedn, ;outh#!estern 1ollege 7ub

    -nthony, !7, +acmar, +M 7errewe, 79 (::*), Human

    Resource Management - ;trategic -pproach, 0th edn, ;outh#

    !estern 1ollege 7ub

    . Mondy, R!, >oe, RM, 7remeau, ;R Mondy, ?% (::*),

    Human Resource Management, 8thedn, 7earson 2ducation

    0 7hillips, ??, ;tone, R4 7hillips, 77 (::*), The Human

    Resources ;corecard,%utterworth#Heinemann

    5 ?ac"son, ;2, 4e>isi, - Hitt, M (::.), Managing +nowledgefor ;ustained 1ompetitive -dvantage 4esigning ;trategies for

    2ffective Human Resource Management,7feiffer

    A Heneman, R9, Tans"y, ?

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    ?ournals

    * -sia 7acific ?ournal of Management

    %usiness !ee"

    . @ar 2astern 2conomic Review

    0 @ortune

    5 @orbes

    A Harvard %usiness Review

    C ?ournal of Mar"eting

    8 >ewswee"

    = ;loan Management Review

    *: Time

    ** The 2conomist

    0

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    Unit contents: &'()CS

    * &ntroduction to ;trategic Human Resource Management

    ;trategic challenges and choices

    ;trategy formulation, decision ma"ing and problem solving

    &ntegrating human resource into strategic decisions

    ;ummary guidelines

    *earning actions:

    Review Exercises and Problems:

    (a) Explain the difference between the traditional functional approach

    and the strategic approach to human resources.

    (b) How is human resource strategy related to the overallorganiational strategy and functional strategy!

    (c) How is decision"ma#ing related to the strategy formulationprocess!

    Readings:

    !alton, ? (*===), ;trategic Human Resource 4evelopment, 7earson

    2ducation

    %riggs, ; +eogh, ! (*===), &ntegrating Human Resource ;trategy

    and ;trategic 7lanning to -chieve %usiness 2cellence, Total DualityManagement, ?uly, p 00C

    7feffer, ? (*==A), 1ompetitive -dvantage through 7eople /nleashing

    the 7ower of the !or" @orce, Harvard %usiness ;chool 7ress

    5

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    @ormulating HRM ;trategy

    Human resources and corporate strategy formulation

    Human resource situation analysis

    -ligning human resource to strategy

    ;ummary guidelines

    *earning actions:

    Review Exercises and Problems:

    (a) $escribe the role of the HR department in strategy formulation.

    (b) How can HR strategy contribute to the overall success of corporate

    strategy!

    (c) How important is HR strategy as a functional strategy!

    Readings:

    ew Mandate for Human Resources, Harvard

    %usiness Review, ?an# @eb, pp *5#*.0

    A

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    . HRM and The

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    0 HRM 7lanning and &nformation ;ystems

    &ssues in HR planning

    HR planning model

    ;trategies for HR &nformation ;ystems

    ;ummary guidelines

    *earning actions:

    Review Exercises and Problems:

    (a) %hat is involved in strategic human resource planning!

    (b) %hat factors should be considered in the use of human resourceinformation systems!

    Readings:

    1ascio, ! (:::), Human Resource 7lanning, 2mployment and

    7lacement, The %ureau of >ational -ffairs, !ashington 41

    ;isson, + ;torey, ? (:::), The Realities of Human Resource

    Management, Bpen /niversity 7ress

    9iff, ; (*==C), 1onstructing HR &nformation ;ystems, Human ResourceManagement ?ournal, vol C, no, pp *8#.*

    8

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    5 HRM 2mployment Bpportunity

    2mployment laws and regulations

    1ompensation issues

    ;ummary guidelines

    *earning actions:

    Review Exercises and Problems:

    (a) %hat are the laws relating to sexual discrimination and how shouldcompanies respond!

    (b) How does wor#force diversity affect the implementation of

    employment laws!

    Readings:

    ;isson, + ;torey, ? (:::), The Realities of Human ResourceManagement Managing the 2mployment Relationship, Bpen

    /niversity 7ress

    Eem"e, R, Raines, 1 @ilipcza", % (:::),

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    A ?ob -nalysis

    ?ob composition

    ?ob specifications and 'ob analysis

    ?ob analysis and organization strategy

    ;ummary guidelines

    *earning actions:

    Review Exercises and Problems:

    (a) Explain 'ob analysis and what steps are involved in 'ob analysis!

    (b) How is a 'ob description and a 'ob specification produced from a'ob analysis!

    Readings:

    ;mith, 7 >ethersall,

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    8 7erformance -ppraisal

    Bb'ectives of performance appraisal

    -ppraisal formal and informal

    -ppraisal ob'ective and sub'ective

    -ppraisal fre$uency

    Methods, process and guidelines

    -ppraisal team

    ;ummary guidelines

    *earning actions:

    Review Exercises and Problems:

    (a) %hat is the purpose for conducting a performance appraisal!

    (b) %hat can affect the ob'ectivity and validity of the performance

    appraisal!

    Readings:

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    = 1ompensation 7roductivity

    4efinition and types of compensation

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    *: %enefits, Health ;afety

    1omprehensive benefits

    %enefit plans and scope

    %enefits fleibility and competitiveness

    %enefit#cost effectiveness

    Bccupational health and safety

    ;ummary guidelines

    *earning actions:

    Review Exercises and Problems:

    (a) $escribe the various forms of benefits available to an organiation.

    (b) $iscuss strategies to improve and maintain wor#ers& health and

    safety.

    Readings:

    ;mith, & (:::), %enefits, in

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    * 1ollective %argaining /nions

    Roles and responsibilities of /nions

    /nionized or non#unionized advantages

    1ollective %argaining process

    ;ummary guidelines

    *earning actions:

    Review Exercises and Problems:

    (a) %hat are the strategic issues with respect to labor unions!

    (b) %hat are the present roles and ob'ectives of unions!(c) %hat is the collective bargaining process!

    Readings:

    Rose, 2 (:::), 2mployment Relations, @inancial Times 7rentice Hall

    @arnham, 4 (:::), 2mployee Relations in 1ontet, ndedn, 1&74,

    9ondon

    *A