h&s in facilities management pritchard director health and … · pritchard director health and...
TRANSCRIPT
H&
S in
Fa
cilit
ies
Ma
na
ge
me
nt
Em
rys
Pri
tch
ard
Dir
ec
tor
He
alt
h a
nd
Sa
fety
N
ort
hu
mb
ria
Un
ive
rsit
y
Ab
ou
t N
ort
hu
mb
ria
!N
ort
hum
bria is
a r
ese
arc
h-r
ich,
busi
ness
-focu
sed, p
rofe
ssio
nal
univ
ers
ity w
ith a
glo
bal r
eputa
tion f
or
aca
dem
ic e
xcelle
nce
!B
ase
d in
the h
eart
of N
ew
cast
le
!O
rigin
ally
know
n a
s N
ew
cast
le P
oly
tech
nic
, th
e U
niv
ers
ity w
as
form
ed in
1969
!B
uild
ing o
n t
hese
firm
foundatio
ns,
the P
oly
tech
nic
beca
me o
ne
of th
e le
adin
g inst
itutio
ns
of its
typ
e in
the U
K
!S
epte
mber
1992 m
ark
ed t
he in
augura
tion o
f th
e U
niv
ers
ity
when t
he P
oly
tech
nic
was
aw
ard
ed u
niv
ers
ity s
tatu
s and
beca
me N
ort
hum
bria U
niv
ers
ity
!4 F
acu
lties
and P
rofe
ssio
nal S
upport
Serv
ices
His
tory
No
rth
um
bri
a U
niv
ers
ity
He
alt
h a
nd
Sa
fety
Te
am
!T
he
Univ
ers
ityco
nduct
sa
div
ers
era
nge
of
act
iviti
es.
The
Team
,w
ork
inpart
ne
rship
topro
vide
pro
act
ive
stra
tegic
and
opera
tionalsu
pport
!W
ew
ork
with
all
are
as
inth
em
anagem
ent
of
risk
that
act
iviti
es
create
,offering
independent
exp
ert
ise,
advi
ceand
train
ing
!T
he
team
are
ace
ntr
al
funct
ion
and
are
speci
alis
tsin
aw
ide
range
ofsk
ills:
!C
om
plia
nce
an
dA
ud
it!
Co
nst
ruct
ion
!A
sbe
sto
s!
Fir
e!
Ch
em
ica
lan
dB
iolo
gic
alS
afe
ty!
Tra
inin
ga
nd
Le
ad
ers
hip
!H
ard
and S
oft
Serv
ices
deliv
ere
d in h
ouse
!C
om
plia
nce
rate
s lo
w
!Lack
of dem
onst
rable
evi
dence
for
legis
lativ
e c
om
plia
nce
!To
o m
any
sub-c
ontr
act
ors
!D
iffic
ult
to c
ontr
ol
!N
ot ke
epin
g u
p w
ith p
riva
te s
ect
or
best
pra
ctic
e
!T
ime for
change…
……
……
….2
016
Ho
w w
e u
se
d t
o w
ork
#Ta
ke
on
To
mo
rro
w
Ou
tso
urc
ing
Key P
art
ners
–S
od
exo
, C
BR
E a
nd
Ch
art
wells
PR
O’s
:
!F
ocu
s upon c
ore
busi
ness
!C
ost
and e
ffic
iency
savi
ngs
!T
UP
E!
Care
er
Pro
gre
ssio
n!
Inte
gra
ted F
aci
lity
Serv
ices
!G
lobal F
Mpro
vider
!A
sset In
vest
ment
CO
N’s
:•
TU
PE
can b
e a
double
edged s
word
•
Long t
erm
sta
ff u
nw
illin
g t
o c
hange
•O
uts
ourc
ing c
an g
enera
te n
egativ
e o
pin
ions
and f
eedback
fro
m e
mplo
yees
•Loss
of co
ntr
ol
•R
eputa
tion if
thin
gs
go w
rong
•O
uts
ourc
ing to s
eve
ral se
rvic
e p
rovi
ders
•
Sin
gle
, bundle
d o
r T
FM
serv
ices
Ou
tso
urc
ing
•R
eg
ula
r In
tern
al A
ud
its
Mo
nth
ly•
OP
61
-Re
vie
w o
f E
ng
ine
ers
, B
uild
ing
an
d S
yste
m S
tan
da
rds
•S
afe
Me
tho
d o
f W
ork
ch
eck
s•
Su
b-C
on
tra
cto
r M
on
itori
ng
•O
P6
3-C
he
ckin
g th
e R
AM
S,
Co
mp
ete
nci
es,
Ca
libra
tion
Ce
rtifi
catio
n e
tc.
Bi-
An
nu
al
•In
tern
al A
ud
it-A
min
imu
m o
f 2
pe
r ye
ar
An
nu
al
•Q
HS
E A
ud
it-A
min
imu
m o
f 1
pe
r ye
ar
•P
roje
ct A
ud
its-D
eta
iled
au
dits
ca
rrie
d o
ut b
ase
d o
n P
roje
cts
tha
t h
ave
be
en
d
eliv
ere
d
He
alt
h a
nd
Sa
fety
-C
BR
E
!O
vera
rch
ing
H&
S p
olic
y
!P
rote
ctio
n o
f e
mp
loye
es,
clie
nts
, g
en
era
l pu
blic
!L
eg
isla
tive
co
mp
lian
ce
!T
his
po
licy
form
s p
art
of th
e S
od
exo
Sa
fety
an
d E
nvi
ron
me
nta
l Ma
na
ge
me
nt
Sys
tem
an
d is
on
e o
f th
e m
ea
sure
s ta
ken
by
So
de
xo in
me
etin
g a
nd
m
ain
tain
ing
its
leg
al a
nd
du
ty o
f ca
re o
blig
atio
ns.
!H
&S
Go
vern
an
ce
!In
du
stry
acc
red
itatio
ns
Healt
h a
nd
Safe
ty M
an
ag
em
en
t -
So
dexo
Se
rvic
es
& S
tan
da
rds
C
hart
ere
d I
nsti
tuti
on
of
Bu
ild
ing
Serv
ices E
ng
ineers
(C
IBS
E)
Gu
ide M
CIB
SE
ha
s la
un
che
d a
ne
w e
diti
on
of C
IBS
E G
uid
e M
: M
ain
ten
ance
En
gin
ee
rin
g a
nd
Ma
na
ge
me
nt,
Ne
w R
ule
s O
f M
ea
sure
men
t o
ffe
rin
g g
uid
an
ce o
n s
ix k
ey
are
as:
!T
he
effe
ctiv
e m
ain
ten
an
ce a
nd
op
era
tion
!T
he
pro
visi
on
of a
sa
fe, co
mfo
rta
ble
en
viro
nm
ent
!P
rin
cip
les
of B
IM!
Bu
ildin
g s
erv
ice
s d
esi
gn
ers
!T
he
re
visi
on
of le
ga
l ch
an
ge
s a
nd
ch
an
ge
s!
Its
inte
ract
ion w
ith o
the
r st
an
da
rds,
an
d s
ets
th
e fra
me
wo
rk fo
r e
ffe
ctiv
e m
ain
ten
ance
str
ate
gie
s
Gu
ide
M c
om
pre
he
nsi
vely
co
vers
gre
ate
r d
efin
itio
ns
for
imp
lem
en
tatio
n o
f lif
e c
ycle
ma
inte
nan
ce fo
r e
xist
ing
pro
pe
rtie
s a
nd
to
influ
en
ce n
ew
bu
ildin
g d
esi
gn
s in
lin
e w
ith B
ritis
h S
tan
da
rds
Inst
itutio
n B
S
85
44
:20
13
.
!S
FG
20
com
ple
men
tsC
IBS
EG
uid
eM
as
itp
rovi
des
the
de
finiti
vest
and
ard
for
bu
ildin
gm
ain
ten
an
ce!
The
ma
inte
na
nce
sch
ed
ule
shave
be
com
eth
ein
du
stry
stan
da
rd,
with
ma
ny
pub
lica
nd
pri
vate
org
an
isa
tion
ssp
eci
fyin
gS
FG
20
as
ast
an
da
rdin
ten
de
rp
rop
osa
ls!
The
dyn
am
icS
FG
20
we
bse
rvic
est
rate
gic
ally
com
ple
ments
the
CIB
SE
Gu
ide
Mfr
am
ew
ork
for
bu
ildin
gg
uid
elin
es
!To
secu
ree
sse
ntia
lbu
dg
ets
!S
FG
20
wa
su
pd
ate
din
Jan
ua
ry1
8to
incl
ud
eb
en
chm
ark
serv
ice
time
s!
Re
po
rts
!U
ltim
ate
ly,
this
supp
ort
sth
eC
IBS
EG
uid
eM
fra
me
wo
rkb
yp
rovi
din
gcl
ea
rg
uid
an
ceon
serv
ice
an
dm
ain
ten
an
cep
roce
du
res
for
bu
ildin
ga
sse
ts!
The
on
line
SF
G2
0p
latform
iske
pt
curr
en
tb
yth
ete
chn
ical
com
mitt
ee
toe
nsu
reth
at
tha
ta
llsc
he
du
les
are
lega
lan
dco
mp
liant
with
indu
stry
be
stp
ract
ice
.U
sers
rece
ive
upd
ate
em
ails
inlin
ew
ithth
ela
test
leg
isla
tion
De
liv
eri
ng
a r
ea
cti
ve m
ain
ten
an
ce
se
rvic
e
Dem
on
str
ati
ng
Co
mp
lian
ce -
CA
FM
Usi
ng
Ma
xim
o f
or
faci
litie
s m
an
ag
em
en
t p
rovi
de
s b
oth
sh
ort
an
d lo
ng
te
rm b
en
efit
s. N
ot o
nly
do
es
is a
llow
fo
r n
um
ero
us
op
era
tion
al b
en
efit
s, b
ut th
e d
ata
co
llect
ed
in
Ma
xim
o o
ver
time
will
pro
vid
e v
alu
ab
le in
sig
ht in
to tre
nd
s in
th
e in
du
stry
in
volv
ing
inte
gri
ty o
f fa
cilit
ies'
sys
tem
s,
lab
ou
r o
ptim
iza
tion
an
d im
pro
vin
g o
pe
ratio
na
l effic
ien
cie
s,
allo
win
g S
od
exo
to
ma
ke im
pro
vem
en
ts t
o a
sse
t m
an
ag
em
en
t th
at
will
re
sult
in m
ore
co
st-e
ffe
ctiv
e
op
era
tion
s fo
r cl
ien
ts.
So
de
xo s
ets
itse
lf a
pa
rt fro
m in
du
stry
co
mp
etit
ors
by
ha
vin
g M
axi
mo
exc
lusi
vely
co
nfig
ure
d to
su
pp
ort
fa
cilit
ies
in d
iffe
ren
t lo
catio
ns
acr
oss
th
e g
lob
e. T
he
y ca
n a
chie
ve a
co
nsi
ste
nt d
eliv
ery
of fa
cilit
ies
ma
na
ge
me
nt, e
spe
cia
lly fo
r la
rge
acc
ou
nts
th
at n
ee
d a
un
ifie
d, si
ng
le s
olu
tion
o
pe
ratin
g p
lan
fo
r fa
cilit
ies
tha
t a
re a
ll o
ver
the
ma
p.
Da
ta
ob
tain
ed
fro
m M
axi
mo
, a
llow
s th
e c
lien
t to
co
mp
are
co
sts
of
op
era
tion
s a
cro
ss g
eo
gra
ph
ies
an
d p
rote
ct th
e
infr
ast
ruct
ure
of
all
of th
eir
bu
ildin
gs.
"
De
mo
ns
tra
tin
g C
om
plia
nc
e -
CA
FM
By
en
ga
gin
g in
a P
lan
ne
d P
reve
nta
tive
Ma
inte
na
nce
(P
PM
) p
rog
ram
me
it w
ill p
rolo
ng
th
e li
fe o
f yo
ur
he
atin
g p
lan
t a
nd
avo
id o
pe
ratio
na
l dis
rup
tion
. T
his
is
by
far
the
mo
st e
con
om
ica
l me
an
s o
f m
an
ag
ing
yo
ur
bu
ildin
g s
erv
ice
s.
So
me
exa
mp
le P
PM
’s to
me
et st
atu
tory
co
mp
lian
ce
•Ga
s B
oile
r S
erv
icin
g•B
oile
r m
ain
ten
an
ce•A
sbe
sto
s •G
as
Sa
fety
Ch
eck
s•W
ate
r H
ygie
ne
Re
gim
es
incl
ud
ing
Wa
ter
Test
ing
•Le
gio
ne
lla R
isk
Ass
ess
me
nts
(L
8 C
om
plia
nce
)•E
lect
rica
l Te
stin
g•P
AT
Te
stin
g•E
me
rge
ncy
Lig
htin
g T
est
ing
•Air
Co
nd
itio
nin
g, F
Ga
s a
nd
ge
ne
ral g
as
serv
ice
s•V
en
tila
tion
Hyg
ien
e in
clu
din
g D
uct
Cle
an
ing
PP
M M
eth
od
Sta
tem
en
tT
he P
PM
pro
cess
illu
stra
tes
how
C
BR
E m
anage P
PM
task
s ensu
ring
com
plia
nce
and f
ull
task
clo
sure
;
The P
PM
meth
od s
tate
ment
show
s th
e p
roce
ss f
or
their o
wn e
ngin
eers
, w
hic
h is
als
o s
imila
r to
our
supply
part
ners
, as
the a
ssets
they
are
re
sponsi
ble
for
are
als
o in
cluded o
n
the P
PM
sch
edule
. T
his
enable
s th
e
team
to m
ake
sure
the c
lient
is 1
00%
st
atu
tory
com
plia
nt
with
the
info
rmatio
n u
plo
aded v
ia C
BR
E’s
C
once
pt
syst
em
, w
ith a
ll ce
rtifi
catio
n
uplo
aded o
nto
their E
-logbooks
sy
stem
.
De
mo
ns
tra
tin
g C
om
plia
nc
e -
CA
FM
PP
M m
an
ag
em
en
t a
nd
sch
ed
ulin
g w
ill b
e b
ase
d a
rou
nd
52
-we
ek
pla
nn
ers
De
mo
ns
tra
tin
g C
om
plia
nc
e -
CA
FM
De
mo
ns
tra
tin
g C
om
plia
nc
e -
CA
FM
Som
e o
f th
e c
om
mon a
reas
ass
oci
ate
d w
ith r
isk
are
:
!R
oo
fs!
Co
nfin
ed
Sp
ace
s!
Are
as
or
eq
uip
me
nt
with
po
ten
tial o
r a
ctu
al A
sbe
stos
-p
lan
t ro
om
s, e
lect
rica
l DB
s!
Pre
ssu
re S
yste
ms
!G
as
syst
em
s!
Ele
ctri
cal H
V/L
V S
yste
ms
Are
as
of
Ris
k
!S
ele
ctio
n a
nd
ap
pro
val o
f su
pp
liers
!
CB
RE
op
era
te a
tw
o-t
ier
syst
em
of P
refe
rre
d a
nd
Ap
pro
ved
su
pp
liers
wh
ose
p
erf
orm
an
ce is
rig
oro
usl
y a
nd
co
ntin
uo
usl
y m
on
itore
d!
Su
pp
ly p
art
ne
r a
ctiv
itie
s a
nd
pe
rfo
rma
nce
are
incl
ud
ed
with
in th
e in
spe
ctio
n a
nd
a
ud
it p
roce
sse
s!
Ha
zard
s!
Le
ga
l Du
ties
!S
ite In
du
ctio
n!
Pe
rmits
to
Wo
rk!
Su
pe
rvis
ion
of C
on
tra
cto
rs!
Re
vie
win
g P
erf
orm
an
ce!
Re
cord
s
Su
pp
lyC
ha
in M
an
ag
em
en
t
Work
ing
in p
art
ne
rsh
ip w
ith T
yne
an
d W
ea
r F
ire
an
d R
esc
ue
Se
rvic
e
With
in th
e s
cop
e o
f th
e c
on
tra
ct o
ur
pa
rtn
ers
are
re
spo
nsi
ble
fo
r va
rio
us
asp
ect
s o
f F
ire
Sa
fety
an
d P
rote
ctio
n:
Fir
e A
larm
!W
ee
kly
Test
ing
with
10
0%
of th
e s
yste
m o
ver
12
mo
nth
s-P
an
el,
De
tect
ors
, S
ou
nd
ers
, B
ea
con
s a
nd
In
terf
ace
s
Fir
e F
igh
tin
g E
qu
ipm
en
t
!V
isu
al c
he
cks
carr
ied
ou
t m
on
thly
!A
nn
ua
l ch
eck
s w
ith 5
an
d 1
0 y
ea
r co
mm
issi
on
ing
an
d r
efil
ls!
Fir
e S
up
pre
ssio
n -
Bi-
an
nu
al t
est
s!
Fir
e D
oo
rs -
Mo
nth
ly c
he
cks
!F
ire
Sh
utte
rs -
Bi-
an
nu
al c
he
cks
!F
ire
Ris
k A
sse
ssm
en
t -
An
nu
al
!F
ire
Da
mp
ers
-A
nn
ua
l te
sts
!S
mo
ke V
en
ts -
An
nu
al t
est
s
Fir
e S
afe
ty
Asb
est
os
Wo
rkin
g G
rou
p
Th
e G
rou
ps
pu
rpo
se is
to
pro
vid
e a
co
mm
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fo
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wh
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wo
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tog
eth
er
con
stru
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to
:!
Pro
vid
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n o
pp
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un
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r th
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sta
keh
old
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to
sh
are
info
rma
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asc
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form
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th
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taff w
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th
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nte
d s
ect
ion
s!
Re
vie
w U
niv
ers
ity A
MP
an
nu
ally
or
soo
ne
r if
ap
pro
pri
ate
!C
on
sid
er
the
effe
ctiv
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ess
of e
xist
ing
pro
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ure
s!
Dis
cuss
inte
rna
l co
mp
lian
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ith a
sbe
sto
s re
late
d p
roce
du
res
!D
iscu
ss th
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itig
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nco
ntr
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d r
ele
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on
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the
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rman
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f a
sbe
sto
s re
late
d c
on
tra
cto
rs/c
onsu
ltants
an
d th
e
nu
mb
ers
on
th
e fra
me
wo
rk!
Dis
cuss
tra
inin
g r
eq
uir
em
ents
acr
oss
th
e U
niv
ers
ity!
Ma
ke r
eco
mm
en
da
tions
in th
e li
gh
t o
f n
ew
asb
est
os
rela
ted
leg
isla
tion, g
uid
an
ce a
nd
b
est
pra
ctic
e
As
be
sto
s
As
be
sto
s D
as
hb
oa
rd
!In
tern
al I
nsp
ect
ions
!F
acu
lty / S
erv
ice D
epart
ment
Insp
ect
ions
!D
irect
or
Safe
ty T
our
!E
xtern
al A
udits
!In
tern
al A
udits
!A
ward
s
Re
vie
w
