Broadcast OverviewBroadcast WalkthroughContact Info & Equipment PhotosTroubleshooting  &  FAQSchool  Network  InfoBroadcast  Checklist

F R E S H M A N   B R O A D C A S T   G U I D E

broadcast overviewPAGE  1  o f  13

camera and tripod

Connected toInternet with Adobe FMLE Software

headsets

computer:

mixer

amplifier

With  a  solid  internet  connection  

and  your  equipment  set-­up  

you’re  ready  to  broadcast  

your  event.

& produce in the StudioSend to HSC

watch LIVEYour Fans

We  make  it  easy  for  you  to  produce  

your  broadcast  by  using  the  HSC  

Studio  which  helps  you  keep  score,  

manage  rosters  and  

much  more.

Their  experience  is  optimized  for  many  popular  screens.

mobile

Setupyour gear

computer

TV

tablet

Set-­up Video Equipment

Mic

Firewire

Step 1: Set up your equipment

1.  Set-­up  Tripod  with  unobstructed  views

2.  Place  Camera  on  Tripod  

3.  Plug  Camera  into  electrical  outlet

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4.  Connect  video  camera  to  computer  via  firewire

5.  Turn  Camera  on  and  set  to  Camera

6.  Clean  Camera  Lens  with  a  Lens  Cloth

Get Internet Connection1.  Either  plug  in  Ethernet  or  turn  on  Wireless  Device

2.  Plug  in  Primary  Wireless  Device  to  Electrical  Outlet

3.  Plug  in  Secondary  Wireless  Device  to  Electrical  Outlet

4.  Open  Google  Chrome  Web  Browser

5.  Visit  Speedtest.net  and  click  "Begin  Test"

6.  Note  your  Internet  Upload  Speed  __________

Set-­up Computer 1.  Plug  computer  into  electrical  outlet  an  turn  on2.  Plug  Earbuds  into  computer  to  monitor  broadcast

Set-­up Audio Equipment with Amp1.  Plug  Soundboard  into  electrical  outlet

2.  Plug  Amp  into  electrical  outlet

3.  Plug  Headsets  Mic  into  Soundboard

4.  Plug  Headset  Earphone  into  Amp  Out  (Black  Cord)

5.  Plug  1/4  cable  from  phone  out  to  amp  in

6.  Plug  1/4  cable  from  main  out  to  usb  in  on  Macbook

camera and tripod

connected to Internetwith Adobe FMLE

headsets

computer

mixer

amplifier

Tip:  For  detailed  photos  please  reference  pages  6-­7

F R E S H M A N   B R O A D C A S T   G U I D E

F R E S H M A N   B R O A D C A S T   G U I D E

Step 2: Set Streaming Settings and TEST BroadcastPAGE  3  o f  13

Open  Adobe Flash Media Live Encoder  DESKTOP  Software  (FMLE)  and  enter  the  High  School  Cube  preferred  settings...

EnterVideo Settings Enter  

Stream Code

Enter  Audio SettingsA

B Set  Stream Settings for  Test  StreamC

D

Hit  Connectthen  Start

E

Open Chrome Web Browser

Step 3: Complete TEST Broadcast and GO LIVE!PAGE  4  o f  13

1.  Go  to  HSC  Studio:  http://www.highschoolcube.com/studio

2.  Enter  your  Event Code

3.  (Optional)  Set  event  settings:  Scoreboard,  Add  &  Edit  Rosters,  etc.

4.  Click  the  Test tab.  Verify  that  the  test  stream  video  is  working.  If  not  please  review  your          settings  from  Step  2  and  made  sure  you  have  not  made  a  typo.

5.  If  you’d  like  more  help  or  for  someone  else  to  verify  you’ve  set  everything  up  correctly,          simply  use  the  gray  Chat  Box  to  instant  message  the  HSC  Support  staff.

GO BACK to Adobe Flash Media Live Encoder1.  End  your  test  broadcast.  Click  Stop,  then  Disconnect

2.  Change  URL  in  the  FMS  URL  field  from  /test  to  /live        rtmp://stream.highschoolcube.com/live

3.  Click  Connect

4.  Click  Start –  You  are  now  streaming  to  the  web  for  all  the  world  to  see!

5.  Instant  Message  HSC  Support  and  let  them  know  you’re  LIVE

A

B

F R E S H M A N   B R O A D C A S T   G U I D E

Step 4: Produce Your BroadcastPAGE  5  o f  13

1.  In  Google  Chrome  go  back  to  the  HSC Studio

2.  Select  the  Produce Event  tab

3.  Update  the  following  depending  on  your  event:

4.  When  you  are  done  with  your  broadcast:

Keep Score:  Select  Pull  Down  Scoreboard  Template  to  Keep  Score

Monitor:  Select  None,  Video  or  Audio  to  select  monitoring  preference

Play Ads:  Use  Video  Mixer  to  Que  Ads  and  Play  During  Broadcast

Live Reads:  Click  when  announcer  reads  to  track  live  reads

Enter a Recap:  Simple  description  about  event

Set Ending Time: Click  To  Set  Ending  Time.

1.  Exit  Google  Chrome

2.  Open  FMLE  -­  Hit  Stop  and  Disconnect  to  Stop  Sending  Stream

3.  SMILE  -­  you  just  completed  a  great  broadcast!!!

Stop Streaming

F R E S H M A N   B R O A D C A S T   G U I D E

computerconnections

Questions? Comments? Need personal help?Email  support@highschoolcube.com  or  call  312.445.8534

Contact Info & Equipment PhotosPAGE  6  o f  13

Ethernet. Connect  to  establish  Internet.

Firewire. Connect  to  HD  camcorder.

USB.  Connect  to  the  mixer.

HD camcorderconnections

A

A

B Firewire. Connect  to  computer.

Power. Connect  to  power  outlet.

B

DC

B

D

BC

F R E S H M A N   B R O A D C A S T   G U I D E

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Contact Info & Equipment Photos

amplifier connections

Soundboard connection  (purple)

Headset Earphone connections  (2)

Power.  Connect  to  outlet.

A

B

C

mixerconnections

Amplifier connection  (purple)

Headset Mic connections  (2)

Main Out to USB.  Connect  to  computer.

A

D

E

D

EA

AB

C

F R E S H M A N   B R O A D C A S T   G U I D E

Questions? Comments? Need personal help?Email  support@highschoolcube.com  or  call  312.445.8534

Troubleshooting & FAQ

ISSUE

F R E S H M A N   B R O A D C A S T   G U I D E

SOLUTION: First  check  that  you  are  currently  connected  to  the  Internet  by  running  a  test  on  speedtest.net.  Second,  once  you  confirm  

you  are  connected  to  the  Internet,  open  up  Adobe  Flash  Media  Live  Encoder  and  do  the  following:  Press  stop,  press  disconnect  –  wait  

30  seconds  –  then  press  connect  and  start.    

You are no longer live streaming.Most  likely  you  lost  your  Internet  connection  for  more  than  60  seconds.1

ISSUE

SOLUTION: First,  do  a  force  quit  of  Flash  Media  Live  Encoder.  To  Force  Quit  you  do  the  following:  

Second,  check  that  you  are  currently  connected  to  the  Internet  by  running  an  Internet  test  on  speedtest.net.    

Third,  once  you  confirm  you  are  connected  to  the  internet,  open  up  Adobe  Flash  Media  Live  Encoder,  confirm  your  streaming  settings  and  stream  code  are  accurate,  then  press  connect  and  press  start.    

Open  Applications  Folder  on  your  macbook  pro

Open  Utilities  Folder  

Open  Activity  Monitor

Select  the  Flash  Media  Live  Encoder  Process  

Click  Quit

The Flash Media Live Encoder “beachball” icon is spinning. Most  likely  you  lost  your  Internet  connection  for  more  than  60  seconds  and  Flash  Media  Live  Encoder  is  frozen.2

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ISSUE

SOLUTION: The  most  likely  cause  is  that  you  do  not  have  an  Internet  Connection.  To  resolve  this  check  that  you  are  currently  connected  

to  the  Internet  by  running  an  Internet  test  on  speedtest.net.  

Flash  Media  Live  Encoder  Returns  an  Error  “Cannot connect to Primary Server”  after  clicking  CONNECT.3

ISSUE

SOLUTION: The  most  likely  cause  is  that  you  entered  the  wrong  6  digit  stream  name.  Check  the  stream  name  and  re-­enter.

Flash  Media  Live  Encoder  Returns  an  Error  “Cannot Connect to Primary Server”  after  clicking  START. 4

ISSUE

SOLUTION: Sometimes  the  Flash  Media  Encoder  will  reset  your  settings.    If  you’ve  had  the  video  set  to  HDR  (your  camera  instead  

of  laptop  camera)  and  your  audio  set  to  USB  audio  (instead  of  audio  director,  first  two  channels,  etc….),  it  may  change  the  next  

time  you  open  it  up.    It’s  in  the  checklist,  but  it’s  easy  to  overlook  if  it’s  been  the  same  for  the  last  ten  times  you’ve  used  it.    

Double-­check  every  time.

I  am  streaming  the  wrong  devices,  streaming  at  the  wrong  resolution,  or  streaming  to  the  wrong  location.  No  worries!5

Troubleshooting & FAQ

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The  USB  port  from  laptop  to  soundboard  has  a  bad  connection  –  giving  you  that  awful  hiss  or  static.  Sometimes  for  whatever  the  

reason,  it  doesn’t  “catch.”    Try  unplugging  the  cord  from  USB  port  and  plugging  in  again.  You  can  try  a  different  USB  port  too.

There  could  be  a  lot  of  interference  in  the  press  box,  on  the  roof  and/or  at  the  scorer’s  table.  Try  to  avoid  being  on  top  of  loud  

speakers.  Also  –  try  and  spread  out  your  computer,  soundboard,  amplifier  and  Wi-­Fi  card.  We’ve  found  if  we  spread  things  out  a  bit  –  

it  cuts  down  on  interference.

ISSUE

SOLUTION: This  is  most  likely  due  to  one  of  the  following:

Your  Sound  is  Hissy/Static-­y.  6

When  you  plug  your  USB  cord  from  laptop  into  soundboard  –  you’re  plugging  into  “main  out.”    Right  next  to  “main  out”  is  “monitor  

out.”  Make  sure  you  are  plugged  into  Main  Out  –  Not  Monitor  Out.  

There  are  two  black  buttons  on  bottom  right  side  of  the  soundboard.    It’s  very  difficult  to  tell  if  they’re  pushed  in  or  not.    If  they  are  

pushed  in  –  you  can’t  hear  yourself  in  headphones.    Make  sure  tiny  black  buttons  are  not  pushed  in  on  the  soundboard.    

ISSUE

SOLUTION: This  is  most  likely  due  to  one  of  the  following:

I  am  not  sending  any  sound  to  the  computer.7

Troubleshooting & FAQ

Make  sure  your  Wi-­Fi  card  is  plugged  into  outlet  –  Not  laptop.    We  are  using  a  lot  of  juice  live-­streaming  a  game.    We  need  all  the  juice  possible.

Keep  Wi-­Fi  Cool  because  they  can  overheat  –  stand  it  up  right  or  put  it  up  on  quarters  to  get  air  circulating  around  it.    

Keep  Wi-­Fi  card  dry.    If  it  gets  wet  –  it’s  over.

I  don’t  know  why,  but  sometimes  when  I’m  not  getting  a  good  Wi-­Fi  signal  I  can  turn  the  airport  off  and  then  on  again.    I  recommend  you  give  this  a  shot  too.  

If  all  else  fails,  try  to  reset  the  Wi-­Fi  card.  

ISSUE

SOLUTION: This  is  most  likely  due  to  one  of  the  following:

I  lost  my  4G  wireless  connection.9

ISSUE

SOLUTION: Is  everything  plugged  in?  It  can  be  overlooked  during  setup  or  someone  could  have  accidently  knocked  out  a  cord.  

My  computer  is  not  recognizing  the  camera  or  audio  devices.8

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Troubleshooting & FAQ

School Network InfoPAGE  12  o f  13F R E S H M A N   B R O A D C A S T   G U I D E

We  need  the  following  TCP  ports  open:  80, 554 and 1935

We  will  need  a  guest username and password  to  stream  through  your  local  wireless  network.  

If  the  school/district  is  using  a  Proxy  Server,  please  add  the  following  site  to  the  No  Cache  list:  *.HighSchoolCube.com

These  are  the  URLs  and  IPs  that  we  might  utilize  inbound  and  outbound  for  Live  Streaming  purposes:

White  List  the  following  sites:    

*.HighSchoolCube.com

*.envolve

*.highschoolcube.com

*.hscube.com

*.thecube.com

*.envolve.com

www.highschoolcube.com:  50.19.246.62

stream.highschoolcube.com:  184.73.218.210

c.hscube.com:  216.137.35.127

v.hscube.com:  204.246.177.244

f.hscube.com:  50.19.246.62

s.hscube.com:  184.73.218.210

High  School  Cube  streams  audio  and  video  at  a  combined  224 to 992 kbps  using  Adobe Flash Media Live Encoder and  our  proprietary  social  

streaming  software.  Please  check  the  following  notes  to  make  sure  the  computer  at  the  event  can  "see"  the  High  School  Cube  streaming  server.  

Broadcast Checklist

Set-­upGear

Set StreamingSettings GO LIVE

Produce Broadcast

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