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  • 8/6/2019 HSE Directive 32 - HSE tools

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    Prepared by: Verified by: Approved by:

    Olav Henriksen Per Ivar Hansen Anne Myhrvold

    Revision number: 4 Issue date: 2010-12-31 Next review date: 2011-12-31

    Classification: Public/unclassified BP internal Confidential Secret

    HSE Directive 32 - HSE tools

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    [Subtitle/Chapter title] Rev. no: 4

    Authority: HSE & Eng. Manager Issue date 2010-12-31 Page 2 of 13

    Attention: Paper copies of governing documents are uncontrolled. This copy is valid at time of printing only.

    The controlled document is available at the Governing Documents Triangle at BP Norway Intranet.

    Document control sheet

    Document owner Tora Rasmussen

    Review period 1 Year

    Deviation

    management

    Ref. HSE-directives No. 35

    Revision history

    4 2010 HSE Directive 32 HSE tools O. Henriksen P.I. Hansen A. Myhrvold

    3 2010 HSE Directive 32 HSE tools T.Rasmussen K. Serigstad A.Myhrvold

    2 2009 HSE Directive 32 - HSE tools T.Rasmussen T.Rasmussen H.Halvorsen

    1 2008 HSE Directive 32 - HSE tools T.Rasmussen T.Rasmussen H.Halvorsen

    Rev.no Issue

    date

    Description Prepared by Verified by Approved

    by

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    Attention: Paper copies of governing documents are uncontrolled. This copy is valid at time of printing only.

    The controlled document is available at the Governing Documents Triangle at BP Norway Intranet.

    Table of content

    1 General 4

    2 Responsibility 4

    3 HSE Management 5

    4 TOFS Time Out for Safety 6

    5 BOSS Behavioural Observation Safety System 6

    6 SOC Safety Observations and Conversations for Leaders 8

    7 JUST CULTURE 10

    8 4-Point Check 11

    9 Lessons Learned (LL) - Database for learning from incidents 1210 HSE Culture Modules 12

    11 Traction 13

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    Attention: Paper copies of governing documents are uncontrolled. This copy is valid at time of printing only.

    The controlled document is available at the Governing Documents Triangle at BP Norway Intranet.

    1 General

    Purpose The purpose of the directive is to contribute to an

    dedicated and efficient HSE management in BP Norge

    correct use of HSE tools that is availble in BP Norge

    Scope The directive applies to all parts of BP Norge's activities - onshore and offshore

    References The Framework Regulations

    Section 11, A sound HSE culture

    - Link to regulations

    The Management Regulations

    Section 3, HSE Management

    - Link to regulations

    HSE directive no. 1 Work permits.

    HSE directives no.34 MoC

    HSE directive no.35 Undesired incidents

    HSE directive no 36 Risk analyses and acceptance criteria

    Regulations for Mobile Offshore Units

    -Link to regulationsOMS navigator ver.6

    -Cultur 1.7

    -People and competence 2.2

    -Personal safety 3.2

    -SoC 3.2.2.1

    Definitions and

    abbreviations

    LL Lessons Learned Database for learning from incidents

    SOC - Safety Observations and Conversations for Leaders

    BOSS Behavioural Observation Safety System (similar to STOPP)

    TOFS -Time Out For Safety

    SJA Safe Job Analysis

    MoC- Management of changes

    2 Responsibility

    Leader is responsible for:

    -ensuring that the work is managed in accordance with this directive

    -ensuring that HSE tools are used in accordance with this directive

    -ensuring that HSE tools are used actively in his/her department

    -involving his/her department in the work to achieve the company's -

    objectives for

    health

    safety

    environment technical integrity

    http://www.npd.no/regelverk/r2002/Rammeforskriften_n.htmhttp://ptil.no/regelverk/category21.htmlhttp://www.npd.no/regelverk/r2002/Styringsforskriften_n.htmhttp://www.npd.no/regelverk/r2002/Styringsforskriften_n.htmhttp://www.npd.no/regelverk/r2002/Styringsforskriften_n.htmhttp://ptil.no/regelverk/category21.htmlhttp://ptil.no/regelverk/category21.htmlhttp://www.sdir.no/en/Legislation_and_International_Relations/Translated_Norwegian_legislation/http://www.sdir.no/en/Legislation_and_International_Relations/Translated_Norwegian_legislation/http://www.sdir.no/en/Legislation_and_International_Relations/Translated_Norwegian_legislation/http://www.sdir.no/en/Legislation_and_International_Relations/Translated_Norwegian_legislation/http://ptil.no/regelverk/category21.htmlhttp://www.npd.no/regelverk/r2002/Styringsforskriften_n.htmhttp://ptil.no/regelverk/category21.htmlhttp://www.npd.no/regelverk/r2002/Rammeforskriften_n.htm
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    Attention: Paper copies of governing documents are uncontrolled. This copy is valid at time of printing only.

    The controlled document is available at the Governing Documents Triangle at BP Norway Intranet.

    -focusing on correct HSE behaviour in all activities in his/her

    department

    All employees and

    contractors

    are responsible for

    committing to achieving the company's objectives for

    o health

    o safety

    o environment

    o technical integrity

    complying with requirements and rules given in this

    directive

    3 HSE Management

    Introduction BP's objectives are

    no accidents

    no injuries

    no harm to the environment

    Management of actions that influence people's attitudes and behaviour is an

    important tool in order to achieve the company's objectives

    Leaders and

    responsibilities

    All leaders at all levels in the BP organisation are responsible for managing and

    involving the employees in achieving the company's objectives for health, safety,the environment and technical integrity.

    The leaders shall be held responsible for this by

    o demonstrating correct HSE attitudes

    o clearly defining HSE roles and responsibilities

    o providing the necessary resources

    o measuring, reviewing and continuously

    improving the HSE results

    Risk management Risk management is a continuous process and a corner stone of all HSE

    elements.

    The hazards shall be identified and the risks assessed

    regularly as part of BP's activities

    Appropriate actions shall be taken to manage the risksand thus prevent or reduce the consequences of

    potential accidents or incidents

    Behaviour People's HSE behaviour is critical in order for BP to reach its HSE objectives

    HSE attitude and behaviour must be considered when

    selecting and training the workforce

    Proficiency and competence regarding HSE conduct

    shall be considered on a regular basis

    Tools Use of correct tools is important as it is a means to influence people's HSE

    behaviour

    In BP, the following tools and their use are described in this directive::

    TOFS

    BOSS/STOPP SOC

    Just Culture

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    Attention: Paper copies of governing documents are uncontrolled. This copy is valid at time of printing only.

    The controlled document is available at the Governing Documents Triangle at BP Norway Intranet.

    4-Point Check

    Lessons Learned (LL)

    HSE Culture Modules

    Traction

    Use The person with the chief responsibility at the site/offshore installation

    managershall make sure that the tools listed under Tools are available and

    used at the different work sites

    The department manager (team leader) shall select and use the most

    appropriate tools for the HSE work in his/her department or team All employees and contractors shall, through the use of correct HSE tools,

    work actively to reach BP's HSE goals

    4 TOFS Time Out for Safety

    Introduction TOFS Time Out For Safety is a safety stop of the job, and means that

    everyone included in a work task can stop the job at any time for a safety review

    in order to make the job safer.

    A TOFS is not necessarily a lengthy stop, but can still have a great impact in

    terms of preventing or avoiding undesired incidents.

    User TOFS Time Out For Safety is a personal tool to be used by everyone involved in

    a working operation.

    Leaders could also implement a common TOFS.

    ApplicationA TOFS Time Out For Safety can be demanded when

    you are in doubt about what to do

    you are uncertain about whether the operation is

    carried out in a safe enough manner

    the work changes significantly from the original plan

    you believe there is a need for a reminder to peopleabout the need to maintain the right focus

    Time Out When a TOFS Time Out For Safety is called for, you must

    1. Stop the work

    2. Assess the work situation

    3. Explain or reconsider what needs to be done

    5 BOSS Behavioural Observation Safety System

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    Attention: Paper copies of governing documents are uncontrolled. This copy is valid at time of printing only.

    The controlled document is available at the Governing Documents Triangle at BP Norway Intranet.

    Introduction BOSS (similar to the Norwegian version STOPP) is a tool used for encouraging

    observations of and conversations about safety at work.

    BOSS focuses on a number of observation categories, i.e. :

    Human actions

    Use of personal protective equipment

    Work postures

    Use of tools and equipment

    Procedures and housekeeping

    Process Safety\ Major accident risk. Health

    Environment

    User BOSS/STOPP can be used by everybody who works for or with BP Norge

    Conversation A BOSS observation is to lead to a discussion between the observer and

    those being observed (colleagues or supervisors) and end up with a completed

    BOSS/STOPP card

    The conversation can cover both positive, safe working behaviors and at

    risk behaviors that can be improved.

    A person's HSE behaviour is influenced by

    having a conversation about safety understanding the significance of the conditions

    observed

    understanding that good safety behaviour is observed

    and appreciated

    understanding that if you are about to make a mistake

    that could lead to an accident, one of your colleagues

    can stop you in order to prevent the accident

    BOSS/STOPP card A BOSS/STOPP conversation is to be reported using the STOPP card

    (paper version) or electronically via the BOSS database ( Link to the database )

    The descriptions in BOSS/STOPP cards shall not refer to names in order to

    encourage everyone to focus on improvements and positive actions

    After a BOSS/STOPP card has been completed, the department leader(team leader) shall try to identify and mitigate the basic causes of the unsafe

    behaviour observed

    If a BOSS/STOPP card can not be treated at team leader level, it has to be

    registered in Traction for any further action.

    Restrictions BOSS/STOPP onshore shall not be used for reporting poor quality

    conditions not associated with the activity taking place in the area and which

    therefore will not lead to a conversation.

    Such conditions shall be reported to Johnson Control.

    http://isl3.bpweb.bp.com/boss/http://isl3.bpweb.bp.com/boss/http://isl3.bpweb.bp.com/boss/
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    Attention: Paper copies of governing documents are uncontrolled. This copy is valid at time of printing only.

    The controlled document is available at the Governing Documents Triangle at BP Norway Intranet.

    6 SOC Safety Observations and Conversations

    Introduction All operational sites operated by BP must use the Safety Observations and

    Conversations (SOC) tool. Ref. OMS 3.2.2.1 Implement the SOC program.

    SOC is a tool for systematic observation of workplaces and encourages positive

    interaction between management and staff.

    The SOC tool is for use by all leaders and other personnel who are

    accountable for maintaining safe operations. In BPN the following personnel

    are required to receive SOC training:

    All offshore managers/leaders

    BP representatives/leaders at fabrication yards

    Onshore managers/leaders who regularly visit offshore/onshore operational

    sites

    Other personnel who may benefit from having the SOC training are:

    Management/team leads onshore

    HSSE professionals

    Technical Authorities

    Other personnel visiting operational sites/fabrication yards

    Safety Delegates

    Training will be conducted by certified SOC trainers. To complete certification

    to conduct SOCs, personnel must have completed the 1-day training course

    and quantity three SOCs onsite in the company of another trained individual.

    SOC is designed to support developing and maintaining good safety performance

    as follows.

    recognize and promote good practice and behaviour

    recognise and prevent the unsafe acts, errors and violations that trigger

    events

    root out the hidden latent hazards in operations

    maintain protective barriers in a condition that will prevent accidents

    User Ideally an SOC conversation will involve two people conducting the SOC a leader and an assistant. If you are going to lead an SOC conversation in an

    area other than your own area of accountability, then the assistant will ideally

    be someone who is accountable for that area.

    It will not always be possible to have an ideal two person team conducting

    an SOC. At some work-sites, practical constraints will mean that the SOC is

    carried out by one person. In this instance the core principles of SOC will not

    change.

    Scope In deciding the work activity to be covered in an SOC, the principle should be

    risk-based. The SOC should focus either on activities involving personal safety

    risks or on risks due to process hazards where significant defences (layers of

    protection) should be in place to prevent accidents.

    Observation The 4Ps: Plant, People, Process and Performance are a useful checklist forthinking about what to look for in the observation itself.

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    Attention: Paper copies of governing documents are uncontrolled. This copy is valid at time of printing only.

    The controlled document is available at the Governing Documents Triangle at BP Norway Intranet.

    Processing SOCs The two key parts of an SOC are:

    (1) Observing the worksite, and engaging in a safety conversation, triggered

    by

    witnessing a good or bad practice. This part will conclude with action being

    taken, usually by the person doing the work.

    (2) Expanding the conversation to discuss the hidden risks, such as energy

    sources, process hazards and major accident risks. This part may uncover

    risks requiring action by the leader conducting the SOC.

    The SOC steps are:

    Preparation (who, what, when, where)

    Observations (triggers, energy sources, behaviours)

    Conversation (reinforce good practice, risk assessments style questions,

    coaching, agreement)

    Action (document in Traction)

    SOC conversations shall be recorded on the Tr@ction database

    Units should avoid using the Total Number of SOCs as a measure of

    success and

    should focus more on the quality and impact of SOCs.

    The highest authority at the site/offshore installation managershall make

    sure that SOCs are performed and studied to identify

    trends

    conditions that leaders/supervisors should pay special

    attention to

    special improvement areas

    A range of Key Performance Indicators (KPIs) may include:

    Action creation indicating that conversations are identifying risk and acting

    to reduce the risk

    Action closure indicating that actions are completed correctly and in a

    timely fashion

    Workforce feedback through questionnaires or safety committees

    Site coaching schemes effectiveness judged by conducting SOCs with

    local experts or coaches

    Observation of good practice proportion of total with targets to improve in

    particular areas

    Leaders should be motivated to participate in SOC through reinforcement,

    discussion of impact and by the example set by the supervisor. If numerical

    target are to be set, these should be assigned to the individual through

    annual objectives.

    A review shall be carried out by HSSE annually to consider how we are using

    SOC to improve on our safety leadership and how SOC is enhancing oursafety culture. This must include an assessment of how SOC is leading to a

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    The controlled document is available at the Governing Documents Triangle at BP Norway Intranet.

    reduction in risk and how SOC is improving our safety performance. SOC

    information in Traction is a key source for carrying out such reviews.

    The conclusions and recommendations from this

    review shall be communicated to Management for

    further consideration and follow-up.

    7 JUST CULTUREIntroduction Just Culture is a tool used for dealing with non-compliance with BP's safety

    standards and is to ensure that such breaches are handled in an objective and

    proper manner.

    The principles for Just Culture are:

    Safe job performance is a condition for employment

    Focus on guidance/positive recognition and enforcement of good safety

    behaviour and attitudes

    Breaches of safety standards, procedures and conditions for employment

    will have consequences

    The consequences depend on the seriousness, risk potential and anyprevious breaches

    User Just culture is a management tool

    Conversation The first step is a conversation between the department manager and the

    person carrying out the activity to establish why the breach occurred and how

    to prevent recurrence.

    As a minimum, the conversation shall include

    knowledge of the expected standards and the correct

    procedures

    how the job was planned and carried out

    to what extent the supervisors were involved

    the seriousness and risk potential of the incident the involved persons' attitude to learning from

    mistakes and improving

    any previous breaches of expected standards

    Before taking

    disciplinary action

    Before taking any disciplinary action, the department manager(team

    leader) shall check

    that safety expectations and standards have been

    established, communicated and understood

    that procedures are in place (if relevant)

    the involved persons' skills

    how sufficient the planning and subsequent

    performance was, including identification and

    recognition of risks to what extent the supervisor/area authority was

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    involved

    Consequences When taking disciplinary action, attention shall be paid to instructing and

    guiding individuals before taking more serious action

    The starting point and form of the disciplinary action shall depend on the

    circumstances, the seriousness of the incident and any previous breaches

    Persons receiving a written warning shall set up their own improvement

    plans, including a verification

    In case of serious breaches, management can suspend persons from

    active duty until the incident has been investigatedDisciplinary action The following key elements can constitue a disciplinary action:

    Guidance

    Oral warning

    Initial written warning

    Final written warning

    Dismissal

    8 4-POINT CHECK

    Introduction The 4-Point Check is to be used as a last review of all work operation before

    start up. It is to ensure that everyone is familiar with the work permits,

    procedures and instructions before the work can commence.

    Job references such as WP, procedures and instruction number must be

    recorded on the risk assessment form.

    User The 4-Point Check form is signed and documents that everyone involved has

    been sufficiently informed about how to carry out the work.

    Application The risk assessment form is to be kept at the work site together with, for

    instance, the Work Permit or together with the procedures/instructions for

    ongoing work. In those cases where e.g. a safe job analysis has been performed

    and everyone involved has taken part in a documented review and plannedprocess, it is not neccessary to carry out this 4-Point Check in addition.

    In cases where you do not use the work permit a 4 point check could be

    used.

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    Attention: Paper copies of governing documents are uncontrolled. This copy is valid at time of printing only.

    The controlled document is available at the Governing Documents Triangle at BP Norway Intranet.

    9 LESSON LEARNED (LL) DatabasePurpose This database includes concentrated information about learning identified

    from selected incidents. The purpose is to apply this tool to take advantage

    as input to the risk management described in chapter 3 above.

    (Link to the database)

    Process and Users All employees and others who access the BPN Intranet can access this

    database.

    HSE onshore are responsible to maintain the database.

    The steps applicaple for those entering LL to the database are:

    Register a LL

    Check the quality of the content

    Make the LL public

    The administrator for this database controls who shall have access to the

    database and at what level.

    10 HSE CULTURE MODULES

    Purpose HSE Culture Modules are made with different themes, with the purpose toestablish and maintain focus within the areas Health, Safety, Environment

    and Security. After having completed a Module the team will discuss what

    the individuals in the team is doing to contribute positively within the area,

    and what improvements can be made.

    Responsibility HSE Department onshore administers and leads the HSE Culture Module

    Process.

    HSE Management Each established Culture Module is normally sent to the team leaders who

    are responsible to set up team meetings to discuss the content of the

    Module.

    Scope HSE Culture Modules are mandatory for the offshore organisation. All team

    leaders offshore are required to send team feedback to HSE onshore as/if

    required after completion of the Module.Onshore application of each Culture Module is considered.

    http://www.lessonlearned.no/http://www.lessonlearned.no/http://www.lessonlearned.no/http://www.lessonlearned.no/
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    The controlled document is available at the Governing Documents Triangle at BP Norway Intranet.

    11 TRACTIONPurpose Traction is a global BP tool used to report unwanted incidents and a follow up

    of preventive tools.

    The purpose of the document is to define how the reporting of health, safety,

    security, environment and technical integrity in BP Norway could be done to

    ensure that all unwanted incidents are reported, investigated, analysed and

    documented. .

    Process owner HSSE manager are the process owner of Traction in BP Norway. The locale

    traction system administrator (LTSA) are responsible for necessary user

    support and training

    Knowledge to

    Traction

    It is a demand that the following personell have knowledge and also

    neccesary training for use of Traction:

    Offshore:

    OIM, safety, leaders, nurse, main safety delegates and safety delegates.

    Onshore:

    Asset managers, leaders in operation and drilling, HSSE personell, main

    safety delegates and safety delegates.

    User support and training DVD are available on the HSE webside.

    Traction categories. The following incident type shall be recorded in Traction

    - Incident reports

    -SoC

    -Revision

    -Hazop

    -Other incidents