hsl annual report – 2015 overall summary &...

/Volumes/Common/Admin/AnnualReport-2015/FINALHSLAnnualReport-2015submittedtoHiller8-25-15.docx

HSLAnnualReport–2015

OverallSummary&Administration

MajoractivitiesandinitiativesanticipatedfornextyearandhowtheycontributetotheLibraries’StrategicDirectionsandfocusareas.

ThethreeareasoftheStrategicDirectionsthatHSLhadthemostimpactinaretheareasofEngagement&Community,Teaching&Learning,andResearch&Scholarship.BelowarethemajoractivitiesandmilestonesthatHSLundertooktofosterthosegoals.

Ø RemodelingSpace:Creatingflexible,efficient,andinnovativefacilitiesforhealthscienceseducationandresearchprograms:7,200squarefeetoflibrarystaffspacewasremodeledintoalargeconferenceroomcalledthePacificRoomandcompletedinJune2015.

Ø HigherUtilizationofSpace:Forthesecondconsecutiveyear,HSLuseincreasedby7%overFY13-14duetopartnershipusesand24/7accessforhealthsciencesstudents.

Ø WorkforceTransitionsandNew&EmergingLibraryRoles:Severalretirementsandsubsequentnationalrecruitmentsamongacademichealthscienceslibrarianshadamajorimpactontheorganization.Staffengagedinrecruitmentsanddiscussionsabouttheroleofacademichealthsciencelibraries,technologyrolesandneedsinthefuture.WhatstandsoutmostisthattheHealthSciencesLibraryissharingmajoropportunitiestointegratecurriculumchangesandenterprise-wideclinicalinitiativesintolibraryroles.NikkiDettmarjoinedUWastheHealthSciencesCurriculumDesignLibrarian,andAndreaBalljoinedUWastheCareManagement&PopulationHealthLibrarian.JamieGraywashiredasthenewAssociateDirectorforAdministration&PublicServices.FrancesChujoinedasatemporarylibrarian.

Ø PartnershipwithNationalLibraryofMedicine,NorthwestHospital,CLIME&WritingCenter:HSLisleveragingresourcesfromacademicsupportdepartments,clinicalpartnersandUWcenterstobuild/renovateand,whenappropriate,integrateintoprogramcoordination,includingkeysharedresourcesandeducationalfacilities.AnMOUforclinicalinformationandlibraryservicewassignedbyNorthwestHospitalin2015.

Ø RRAINWashingtonMobileAppDevelopment:UWHealthSciencesLibraryreceiveda12-month$30,000awardfromtheNationalLibraryofMedicinetobuildaiOSmobileappforWashingtonStateESAR-VHPpersonnelandfirstresponderstoprovideaccesstoNLMresourcesandsituationalawarenessinformation.

Ø NewLearningEnvironmentFeatures:Brimmingwithcurrenttechnology,theCommonsconducteda3Dprintingpilotandcontinuedanexaminationpilotfor


severalhealthsciencesschools.Pilotingemergingtechnologyandonlinecurriculumrequirementsinoutdatedfacilitiesrequirescomplexanddetailedplanningstrategies.

Partnershipswiththecampus,communityandhospitalsserveasthefoundationofanewhubforintegratedlearningforclinicalcaredelivery,interprofessionaleducation,andinterdisciplinaryteams,withouttheconstraintsofphysicalprintcollectionsandinformationaccess.Usinganincrementalinvestmentstrategytotestnewtrendsandleverageresourcesfromschools,Centers,andclinicalenvironmentslocallyandintheregionisahighpriority.Reorganizingstudentlearningformodernhealthscienceprogramsisbothanopportunityandachallenge,asprojects’scopesandfacilityconditionsarenotconducivetosuccessfuloutcomes.

HSLStaffAreaRemodelProject

TheHealthSciencesLibraryrenovated7,200squarefeetoflibrarystaffspacetosolveproblemsofaginginfrastructure,stafffunctionsthatnolongerexist,andoutdatedspaceconfigurations–anddoingtheupgradeslive.PfeifferPartnersworkedwithTaniaBardyn,in2012,tosetoutthevisionforthenewDirector’sreinvestmentinitscorestaffspace,andthemodernresearch,clinicalandteachingworkplacewearepursuingincludinglayouts,officeandsupportspaceratios,andworkplaceresourcesforwork/life.HSLfast-trackedPhase1ofamulti-phaseproject,duetotheupcomingretirementofNanetteWelton,whichreducedcost,maximizeduptime,andsupportstoday’sprogramprioritiesinthehealthscienceslibrary.GiliMeerovichofPfeifferPartnerssetoutastakeholderengagementprocess,preliminarybudgeting,andswingspacestrategies.Inthecourseofthisproject,theUniversityintroducedsustainabilitygoals.Keystaffengagementstepsforsuccessaffirmedneedsvs.wantsandtheimpactanewenvironmentwouldhaveonnewhiresandfuturestaff.Fundamentally,thegoalwastopositiontheHealthSciencesLibrarystaffspaceforafuture-readyteaching,clinicalandresearchenvironment,tofosterinnovation,andimproveproductivitythroughcollaborativeworkspace.

PHASE1:

a) PacificRoom:

TheresultincludesthePacificRoom-a1,100squarefoot,technology-rich,multi-functionconferenceroomforlibrarymeetings,projectplanning,activelearningworkshops,andspecialevents.Theroomincludesneutralair,soundproofing,andvideoconferencingtoseatapproximately78people.ThePacificRoomisimmediatelyadjacenttothestudents’24/7accessentrydooronthelowerlevel.ThiscollocationwillallowHSLtodevelopfuturegoalsforexpandeduseandbetterintegratestudentstudyandlearningspacesforagroupwhoselearningneedsareconstantlyevolving.Thespacehasbeensetuptoaccommodatehalf-dayandfull-dayworkshops.


PacificRoomKeyHighlights:

• Maximumoccupancy:78

• ConstructioncompletedJune2015

• Costpersq.foot:$227

• Tables,stackingchairs,whiteboards

• Buffetcabinet

• SMARTSB885iTouchBoardwithMeetingProsoftware

• WiFiandtwophones

• Largeinteriorsecurestoragecloset

DuringconstructionofthePacificRoom,surface-mountedwiringwasmovedintotheceilingandthemasterlightswitchpanelwasmovedtothehallwayoutsideoftheroom.AnADAdoorwasinstalledadjacenttothePacificRoom.TheelectricalchangesandtheADAdoorimprovetheaestheticsandthefunctionalityofthestaffareas.

b) HSLAdministrativeSuite:

Dismantlingoffice-basedcubiclesanddevelopingflexible,open,andcleanspaces

inPhase1facilitatedtheadministrativesuitereconfiguration.Overthelast10years,thenumberofadministrativestaffhasbeencutinhalfattheHealthSciencesLibrary.Positionswerenotgoingtoberefilled;therefore,cubiclesweredismantled,aphotocopierroomwas

PacificRoom,T229,post-remodel


repurposedfortwoprivateofficesforfuturelibrarianpositions,andstaffmovedintoasharedofficespacewithprivateentrances.

T-228wasdividedinto3semi-privatecubicles.WaitingareafurnitureandartwereaddedtotheAdministrativeareatocreateawelcomingspaceandabilitytohostsmallofficeeventslikecoffeebreaks,farewellcelebrations,andfurtheradvancementefforts.

c) ILL&Print/ElectronicResources

InJuly2014Print&ElectronicResourcesstaffmovedinto900squarefeetofremodeledspacethatincludednewcarpetandabrightgreenwallinplaceofanolderwallthatpreviouslyhadanon-functionalwindowandslidingdoor.

ILLstaffmovedinto1500squarefeetofremodeledspace.Themoveconsolidatedstaffwhohadpreviouslyworkedin4differentareasofthelibrary,improvingefficiencyforthedepartment.

Thenewspaceincludednewcarpetandcubicledividers.

Phase2,fundingpermitting,willfocusoncreatingnew,moreefficient,workspacesforNNLM/PNRstaff.Phase3willcreateasmallstaffroomwithakitchenetteandachangingareaforstaffwhoexerciseduringtheworkday.

Print&ElectronicResourcesworkroom,T231,post-remodel.

AdministrativeSuite,post-remodel


Public&ResearchServices1. Majoractivities,accomplishments,significantchangesandissues,grantsandgifts

Inadditiontorecruiting,theunitalsoventuredintothecreationofvideostosupportvariouslearningprojects.Videoswerecreatedandtestedforavarietyofactivitiesincludingmarketing,presentationcontent,andorientations.Expandingintothisarena,givesthedepartmentanopportunitytobegindevelopingsupplementarycontenttothemoretraditionalLibGuides.Additionally,severalmembersoftheteamwereawardedfundingfromtheNN/LMPNRtoexpandwritingcenterservicesattheHealthSciencesLibrary.Thefundingwillallowformoretutorhoursandspecializedtrainingtohelppreparetutorstoaddressspecificsrelatedtoscientificwriting.Theserviceshavebeenheavilyutilizedduringthefallandspringquarters.Thedepartmentisveryexcitedtobeabletoprovidetheseservicesforthecomingyeartoourusers.

2.MajoractivitiesandinitiativesanticipatedfornextyearandhowtheycontributetotheLibraries’StrategicDirectionsandfocusareas.

Thebiggestactivitiesforthedepartmentwillbehappeningonthecurriculumfront,whichtiesdirectlyintotheStrategicDirectionofTeachingandLearning.TheSchoolofMedicineissettobegintheirnewcurriculuminAugust.Withthesignificantchangeshappening,reflectedinthenewthemes,threads,blocks,anddesign,therewilllikelybenewexpectationsforhowandwherewesupportourstudents(Canvas).Thischangeisechoedinseveraloftheotherschools,eithercurrentlyundergoingorpotentiallyundertakingcurriculumchanges,suchasNursing,SocialWork,andDentistry.

3.Keystatisticsnotreportedorcollectedcentrally

StatisticsforthePublicandResearchServicesdepartmentarecapturedandreportedwithinDeskTracker.

UserExperience

1. Majoractivities,accomplishments,significantchangesandissues,grantsandgifts

TheUserExperienceDepartment’sactivitieshavebeenfarreachingandvariedforthelastyear.Thegrouphasparticipatedinorledanumberofinternalinitiatives.BelowisarecountofthemostimpactfulactivitiesandaccomplishmentsthroughJune2015.


• InAutumnQuarter,partneredwithOWRCtobringappointmentswithtutorsforwritingassistanceintotheHealthSciencesLibrary.Theservicewaswell-received,andwewroteandreceivedaMedicalLibraryPilotProjectawardfromNN/LMPNRtobuildoninitialsuccess.

• Conductedapilotprojectforstudentstotryout3DprintingintheHealthSciencesLibrary.

• Completedaninitialfirstyearofprovidingreference,education,anddocumentdeliveryservicestoNorthwestHospitalstaff.

• Pilotedayearofreservations(andcharging)forspaceinHSLRedArea.Becauseofnoiselevelsitwasnotassuccessfulaswehadhoped.Discontinuedfornow.

• CompletedthebuildoutofthePacificRoom,newspaceforHSLtouseforstaff.

• HostedtwoNationalLibraryofMedicinetravellingexhibits:theLiteratureofPrescriptionandNativeVoices.

• Lost50%positionthatwasreassignedtoPrint&ElectronicResources.

• Basedonuserstatistics,reservedSaturdaysforstudentuseonlyduringthesummerandclosedtothepublic.

• SubmittedasuccessfulSTFproposal.HSLreceived$66,208.55toreplaceworkstationsintheCommonsdrop-inareaandtheLibraryTeachingLab.

• Implementedanewprocessforwithdrawingrecordsformissingitems.

• Replacedthewaterfountainwithabottle-fillingfountain.ThisimprovementwasrequestedbynumerousstudentsintheUWLibrariestriennialsurveyandcompletesoneoftheobjectivesintheEngagement&CommunitysectionofHSL’sstrategicplan.

• DemonstratedHEALWAresourcesforInformationDeskstaffandarrangedforthemtohaveaccess.ThisallowsHSLtobettersupportourpartnersintheUWAffordableCareNetwork,oneoftheobjectivesintheEngagement&CommunitysectionofHSL’sstrategicplan.

2. MajoractivitiesandinitiativesanticipatedfornextyearandhowtheycontributetotheLibraries’StrategicDirectionsandfocusareas.

TheareasoftheStrategicDirectionsthattheUserExperiencegroupwillhavethemostimpactinaretheareasofEngagement&Community,Teaching&Learning,andResearch&Scholarship.Belowaretheplannedactivitiesthedepartmentintendstoundertaketofosterthosegoals.


• Conductthepilotprojecttohireadditionaltutors,trainthemforassistancewithscientificwritingandrepurposerecentlyvacatedstaffofficesintoabranchwritingcenterwithinHSL.ThisprojectworkstowardsgoalsinTeaching&Learning,Research&Scholarship,&Engagement&Community.

• TakefirststepstowardsdevelopinganExamCenterintheCommonsComputingarea.ThisprojectworkstowardsEngagement&CommunityandOnline&ActiveLearning.

• TerryJankowskiisparticipatingonaMedicalLibraryAssociationTaskforcetocreateawebsiteandbibliographyonthevalueofhealthscienceslibraries.ThiscontributestowardstheCommunicatingourValuefocusarea.

• FurtherdevelopservicestoNorthwestHospitalstaff.ThiscontributestotheCollections&AccessstrategicdirectionaswellasEngagement&Community.

• Completethereorganizationofstaffspacetocreatemorewelcomingandefficientworkareasbyreassigningofficeandstoragespace.ThiscontributestotheOrganization&Effectivenessstrategicdirection.

• Reviewstaffingneedsofdepartment,especiallytodeterminelevelsneededforadequatestaffingduringpublichoursandfortheservicesweoffer.PartoftheOrganization&Effectivenessstrategicinitiative

• WiththeERessystemending,developmaterialsandwaysofhelpingfacultyprovidesimilarservicesthroughthecampus-widelearningmanagementsystem,Canvas.SupportstheCollections&Access,aswellasTeaching&Learningstrategicdirections.


• GatecountatHSLincreasedoverallby7%andthelowerlevel(whichisprimarilyafter-hoursaccess)by79%afteryearsofsteady,butsmalldecline.Weattributethistoopeningthelowerleveldoorsduringbusinesshours,greaterpublicity,anddevelopingamorewelcomingstudyspace.

PrintandElectronicResources

Majoractivities,accomplishments,significantchangesandchallengesin2014-15

Thisyearwemadeeffortstocontinuetoprovideaccesstoworld-classcollectionsattheUW.ThePrintandElectronicResourcesteamworkedincollaborationwiththePublicandResearchServicesdepartmenttoverify,priceandpurchaseeBooksandprintbooksfromone-timemoneyappliedforandwonbythreeoftheliaisonlibrarians.Thetopicsofthesebookswerefocusedonpalliativecare,translationalresearchandwriting.


EvidenceofthereachoftheHSLcollectioncanbeseenbythenumbersfromPubMed:

HSLcurrentlyhas5197(paid)journaltitles/holdingslinkedtoinPubMed:

o 308,620TotalviewsoftheseholdingsinJan-June2015

o 145,180TotalhitsonUWIcon“CheckforFull-TextatUW”inJan-June2015

o 163,440TotalhitsonUWIcon“UWArticleOnline”inJan-June2015

TheHealthSciencesLibraryhastakenseveralstepstoexpandandimproveaccesstoonlineresources.InadditiontopurchasingtheaboveeBooks,thePrintandElectronicResourcesteamworkedwiththeHealthSciencesLibrary(HSL)WebTeamtodiscontinueCybertoolsastheA-ZjournallistandtopointuserstoPrimoA-Zjournallist.InanticipationofanHSLspecificA-ZeJournallist,thePrintandElectronicResourcesdepartmentdownloadedover2700eJournalRecords(MARC,XML)fromCybertoolsforfuturemigrationtoa“userfriendly”platformforuniversityclinicians,students,staff,researchersandfaculty.

PrintandElectronicResourceshasmadeanefforttoaligncollectionsandaccessstrategieswithcurrentandemergingUniversityneeds.AswiththeSuzzalloLibrary,theHealthSciencesLibraryhasbeenslowlyrunningoutofroominthebuilding.Inanefforttocreatemorespace,aplanforweedinghasbeenimplemented.However,priortoweeding,aSerialLabelingProjectneededtobeinitiated.Here,thePrintandElectronicResourcesteamcoordinatedtheworkflowandapplicationofover40,000classificationlabelstofacilitatefuturerelocationtooff-sitestorage.

OnJune15,2015,thePrintandElectronicResourcesdepartmentlostastaffmember.WithouttheLibraryTechnicianIII,theLibraryTechnician,Supervisorhashadtohandletheworkloadoftwopeople.Thisworkloadsupportstheinfrastructureofthelibrarybymaintainingnotonlytheelectronicresources,butalsothenewprintresourcesthatcometoHSL.WithoutthisinfrastructurethelibrarianscannotprovidetheservicestothevariedcustomersofHSLfromclinicianstostudentsoftheUniversityofWashingtonandUWMedicine.

Majoractivitiesandinitiativesanticipatednextyear,andhowtheycontributetotheLibraries'StrategicDirectionsandfocusareas.

Provideaccesstoworld-classcollectionsattheUW:

ToensurethattheeBookspurchasedwouldberelevanttoallusers,theteamislookingtoexpandtheHealthSciencesLibrary’sPDAservicefromRittenhousetobeopentothelargerUWpopulationinsteadofjustHSL.Assuch,UniversityofWashingtonatBothellandTacomaarebecominginvolvedinthisservice,especiallyastheyareexpandingtheirhealthsciencescurriculum.


Additionally,thePrintandElectronicResourcesteamplantoremoveapproximately10,000printbooksfromthestorageareaandrelocatedolderitemsfromthe2ndfloorstackstothestorageareainthebasement.Thiswillopenspaceforincomingprintresources,asnotallinformationisinelectronicformats,andensurethecollectionsremainup-to-dateforthecustomers.

Expandandimproveaccesstoonlineresources:

AstheUWLibrariesworkontheExLibrisPrimodiscoverytooltoimprovediscoverabilityandaccesstoresourcesoftheUWLibraries,thePrintandElectronicResourcesteammembersareworkingwiththeHSLWebTeamontheA-ZeJournallistthatisfocusedonHealthSciencesLibrary-specificeJournalsinadditiontoworkingwiththePrimoOperationsGrouptoensureusabilityofPrimodiscoverytool.

ThePrintandElectronicteamwillalsocontinuetofocusoneBooksinsteadofprintbookstoensuredistancestudentscanaccessnecessarybooks,bypurchasingeBookswithmultipletounlimitedusersdependingonpriceandbudget.

AligncollectionsandaccessstrategieswithcurrentandemergingUniversityneeds:

WiththestartoftheHealthSciencesLibraryCollectionsManagerandClinicalLiaisonrolethatisembeddedinthePublicandResearchServicesdepartment,theneedforaseparatecollectionscommitteeisnolongernecessary.ThisrolewillhaveregularcontactwiththeotherliaisonlibrariansandthedepartmentsofSuzzalloLibrarythatwouldensurethatthereisregularcommunicationandcentralizedcoordinationofresourceinvestigation,negotiationandpurchasing.Theplanwillhavethisrolenotonlyhandlingcollectiondevelopmentandmanagement,butalsowithcollectionassessmenttohelpwithmanagingelectronicandprintresourcesbasedonqualitativeandquantitativeevaluation.

Systems


ThesystemsdepartmenthasbeensteadilyworkingtoupdateandincorporatenewtechnologiesandequipmentonboththepublicandstaffsideofHealthSciencesLibrary.BelowarethemyriadofspecificSystemsrelatedprojectstheteamhasbeenabletoaccomplishoverthelastyear.

o OrderedDellserverforEnhanceContentstreamingmedia,aPNRfunderproject.

o InstalledDellPowerVaultML6000tapedrivedonatedbySuzzalloITS.

o OrderedDellXPS18touchscreenall-in-onePCforRMLpresentations.


o RepurposedDellserverandsoftwareforSTF-fundedDNASequenchersoftware.

o Specified,ordered,andsetupSTF-fundedMakerbot3Dprinter.

o OrderedandsetupreplacementLinuxserversforHsl.uw.edu,HEALWA&EthnoMed.

o WasawardedNLMcontractforRRAINWashingtonproject.

o CreatedandreleasedRRAINWashingtonwebsiteandiOSapp.

o UpdatedHSLPlonesite,investigatedandfixederrorsandcreatednewcontent.

o ManagedusersonHSLPlonesite.

o ManagedHSLblogsandpreparedformovetonewvirtualservers.

o CreatedproofofconceptsiteforCybertoolsreplacement.

o WorkedwithlibrarystaffonLibGuidessite.


InanefforttosupporttheStrategicDirectionsofCollections&Access,andCommunity&Engagement,thedepartmenthasplannedthefollowingactivities:

o ProjectmanagerforfutureHSLmobileandemergingtechnologyprojects.

o Continuesupportformobiletechnology(iPads,GalaxyTabs,etc.).

o RevisionofdepartmentalproceduresandupdatingStaffweb.

o Continuetraininginappdevelopment.

o ContinuemoveofHSLblogs,HEALWAandEthnoMedtonewvirtualizedservers.

Bysupportingtheaboveinitiatives,theSystemsdepartmentishelpingusersgainaccesstoLibraryresourcesatthepointofneed.Thedepartmentisalsopoisedtotryandcreateproducts,suchastheRRAINapp,thatareresponsivetoneedswithinourlargercommunity,thuspositioningtheHealthSciencesLibrarytomovefromasimpleservicesprovidertopartner.


o iOSRRAINWashingtonappdownloaded:174

o RRAINWashingtonwebsitevisitsfromMarch30-July17:380

o #ofiOSappsdeveloped:1


NationalNetworkofLibrariesofMedicine,PacificNWRegion

1.Majoractivities,accomplishments,significantchangesandissues,grantsandgifts

UnderacontractwiththeNationalLibraryofMedicine,theUWHealthSciencesLibrarystaffsaregionalofficefortheNationalNetworkofLibrariesofMedicine,PacificNorthwestRegion(NN/LMPNR).

• Personnelchanges:CarolynMartin,MLS,AHIP,acceptedthepositionofConsumerHealthOutreachCoordinatorfortheNN/LMPacificNorthwestRegion,effectiveSeptember15,2014.EmilyGlenn,MLS,AHIP,acceptedapositionasNN/LMPNRCommunityHealthOutreachCoordinator,effectiveSeptember21.AdamGarrettacceptedapart-timepositionasNN/LMPNRTechnologyCoordinator,effectiveOctober1.AdamalsoservesasSystemsManagerfortheUWHealthSciencesLibrary.LongtimePNRCoordinatorGailKouameacceptedapositionwithintheUWLibrarieswheninAugust2014,GailbecametheAssistantDirectorforHEALWA(http://healwa.org/about)attheUWHealthSciencesLibrary.MahriaLebowwasreassignedwithintheUWLibrariestothepositionofDataRepositoryLibrarian.

• PNRstaffprovided90trainings,presentationsandsitevisitsto2,388peopleinAlaska,Idaho,Montana,OregonandWashington,reachingthoseinacademic,public,hospitalandspeciallibraries;community-basedorganizations,publichealthentitiesandhealthcaresettings.

• PNRfinalizedfundingagreementsfor10newawardsforoutreach,technologyimprovement,medicallibrarypilotprojects,andanewregionalsymposium.Inaddition,PNRfundedseveralProfessionalDevelopmentAwards,includingfundingtofourNetworkmemberstoattendthe“SupportingClinicalCare:AnInstituteinEvidence-basedPracticeforMedicalLibrarian”onJuly24-27inDenver,Colorado.

• AnMOUwassignedfortheWashingtonStatePublicHealthInformationAccess(PHIA)projectwithLamar-SoutterLibraryatUniversityofMassachusetts,Worcester,toprovideWashingtonStatepublichealthworkforcewithdesktopdigitalaccesstolicensede-resourcesanddocumentdeliveryservicefromMay1,2014,throughApril30,2016.Statepublichealthemployeesweretrainedonnavigatingthedigitallibrary,andPNRstaffprovidedworkshopsaboutusingPubMedandEndNote.UWLibrariesAccessServiceagreedtofillrequestsforscansofUW-heldprintmaterial,ortoobtainarticlesborrowedfromotherlibraries.Attheendofthepilot,UWLibrarieswillneedto-reassesstheprogramtoensureworkloadandout-of-pocketcostssustainability.

• PNRRendezvous,afreecontinuingeducationwebinarserieswithtimelyandtopicspresentations,isorganizedandhostedmonthlybythePNR.Duringthereportingperiod,thesetalkswerefeatured:


o PubMedUpdate;Presenters:RebeccaBrown,NationalLibraryofMedicineTrainingCenter

o 508Compliance:CreatingAccessibleDocuments;508Resources;Presenters:PatriciaDevine,NetworkOutreachCoordinator,NN/LMPNR,andMaddieRomansic,ProgramAssistant,NN/LMPNR

o TranslationalResearchinthePacificNorthwest;Presenter:DianaLouden,BiomedicalandTranslationalSciencesLibrarian,UniversityofWashingtonHealthSciencesLibrary

o IdentifyingandDevelopingNewRolesforLibrarians:theNationalLibraryofMedicineAssociateFellowship;Presenter:ArielDeardorff,NationalLibraryofMedicineAssociateFellow

o Attitudes,beliefsandbarriersinhealthcareorganizationsaboutevidence-basedmanagement:ResultsfromaStudyofIdahoHospitals;Presenter:RuilingGuo,PhD,HealthSciencesLibrarian,IdahoStateUniversity

o IntegratingEvidence-InformedPractice(EIP)SkillsintoaCase-BasedMedicalSchoolCurriculum;Presenters:JaneD.Saxton,DirectorofLibraryServices,BastyrUniversity;JenniferBeardsley,SeniorLibrarian,BastyrUniversity

o RootCauseAnalysis(RCA):Anopportunityforhospitallibrarianstoprovidevalueaddedservice;Presenter:KathyFatkin,MedicalLibrarian,Researcher&Evidence-basedPracticeCoordinator,EasternIdahoRegionalMedicalCenter

o UniversityofWashingtonHealthSciencesLibrary'sRELM(ResearchandEvidenceLiteracyinMedicine);Presenters:AnnGleason,SystemsHead,andSherryDodson,ClinicalLibrarian,UniversityofWashingtonHealthSciencesLibrary

o SaludSePuede(GoodHealthIsPossible):PromotorasandHealthInformationNeedsintheLatinoCommunity;Presenters:SethDoyle,MigrantHealthCoordinator,NorthwestRegionalPrimaryCareAssociation;andCindyOlney,ActingAssistantDirector,NN/LMOutreachEvaluationResourceCenter

• PNRstaffdevelopedawebsiteforhealthcareproviderstreatingthosewithopioiddependence,inconjunctionwithaphysicianassistantwhoworksinanopioidtreatmentprogram,TheMethadoneEducationProject.ThewebsitewaspresentedasaposterattheannualmeetingoftheAmericanAssociationfortheTreatmentofOpioidDependence.

• PNRstaffservedontheplanninggroupforScienceBootCampWest2014,heldatUWonJuly9-11,with92individualsattending.TheoriginalBootCampmodelisanimmersive,two-and-a-half-dayprogram,structuredasthreesciencethemesanda


capstonepertainingtodatamanagementore-Science.SixresearchersfromtheSeattlecampusareapresentedinthreetopicareas:geologyandgeomorphology,marinescience,andhealthsciences.Alltopicswerebasedaroundanoverallthemeof“scienceofdisasters”addressingpreparationfor,orresponseto,disasters—bothnaturalandman-made.Inaddition,twohalf-dayworkshopswereofferedforconferenceparticipantsonDisasterInformaticsandDataLibrarianship.Videosofthepresentationsareavailableontheconference’sLibGuide:http://guides.lib.washington.edu/2014SBCW_videos.


IncontributiontotheLibraries’strategicdirections,thePNRwillworkwithpartnersinthePacificNWRegionoftheNN/LMto:

• Establishnewrelationshipswithpubliclibraries,consumerhealthlibraries,faithandcommunityorganizationsandspecificpopulationorganizationstopromoteaffiliatemembershipandtoinvolvetheminNetworkactivities.

• ProvideinformationandeducationopportunitiestoNetworkmembersregardingscholarlycommunicationandpublishingissues.

• Usewebconferencingsoftwareasacommunicationtoolforone-on-oneinstruction,aswellastofacilitateupdatestotheNetworkmembershipatlarge.

• Co-sponsoracross-regionalsymposiumonnewrolesinclinicalsettingsarounduseofinformationanddata(internallyandexternallyproduced)tomakehospitalsmoreefficient,improvepatientcare,andlowerhealthcarecost.

• WorkwithregionalprogramsforthehealthworkforceservingNLM’spriorityaudiencesinMedicallyUnderservedAreas.

• Conductoutreachtopublichealthtrainingprograms.

• Workwithregionalandstateprogramsandservicesreachingminority,lowincomeandagingpopulations.

• Supportcollaborationwithstateandregionalorganizationsbyfundingawardsthatimproveaccesstoqualityonlinehealthinformationresourcesforunderserved,minorities,seniors,K-12andruralcommunities.


ExhibitsatNationalConferences:

• School-BasedHealthAlliance,Seattle,WA


• AssociationforRuralandSmallLibraries,Tacoma,WA

• AmericanOsteopathicAssociation,Seattle,WA

• AssociationofCollegeandResearchLibraries,Portland,OR

• SocietyforPublicHealthEducation,Portland,OR

ExhibitsatRegionalConferences:

• PacificNorthwestLibraryAssociation,Helena,MT

• MontanaNursesAssociation,Helena,MT

• AllAlaskaMedicalConference,Anchorage,AK

• HealthInformationandManagementSystemsAnnualMeeting,Bellevue,WA

• OregonCommunityHealthInformationNetwork,Portland,OR

• AlaskaHealthSummit,Anchorage,AK

• AlaskaLibraryAssociation,Juneau,AK

• NWRegionalRuralHealthConference,Spokane,WA

• MontanaLibraryAssociation,Bozeman,MT

• PartnersinEmergencyPreparedness,Tacoma,WA

• NWEnvironmentalHealthConference,Portland,OR

• WashingtonStateNursesAssociation,Tulalip,WA

• WashingtonAcademyofPhysicianAssistants,SeaTac,WA

NN/LMWebServicesTechnologyOperationsCenter(Web-STOC)


Web-STOCprovidesserverinfrastructureandsupportfortheNationalNetworkofLibrariesofMedicine(nnlm.gov).OurchiefprojectisworkingtowardtheDrupalizationofthennlm.govwebsite.WeachievedmigrationofalleightRegionalMedicalLibrarysitesbyApril30,2015.



Weareworkingtowardrolloutofremainingnnlm.govservicesonourDrupalcontentmanagementsystembyApril20,2016,whichrepresentssignificantengagementwiththeNationalLibraryofMedicineandtheothersevenRegionalMedicalLibraries.


Trivia:nnlm.govtransmittedapproximately29millionpagesduringthisperiod.

OutreachEvaluationResourceCenter(OERC)


• DevelopedthecourseMappinganOutreachProject:BeginwithInformation;EndwithAPlan,whichconsistedoffourhoursofonlineinstructionwithfourhoursofhomeworkassignments.Participantslearnedhowtoconductuser/communityassessment,projectplanning,andevaluationplanningtolaythefoundationforafundingproposal.Theclasswastaughtto88participantsfromthreeNN/LMregionsand92%ofparticipantswhoevaluatedthecoursegaveitan“A”(toprating).

• JoinedacollaborationinvolvingtheNN/LMMiddleAtlanticRegionalMedicalLibrary(attheUniversityofPittsburghHealthSciencesLibrary)andthePennsylvaniaLibraryAssociation(PALA)onahealthliteracyprojecttoprepareandmotivatepubliclibrarianstoteachcommunitymemberstouseMedlinePlus.TheOERCwilltrainpubliclibrarianstoparticipateintheprojectevaluationanduseevaluationfindingstodemonstratelibraryvaluetotheircommunities.

• FacilitatedonsitestrategicplanningmeetingsforthreeNN/LMRegionalMedicalLibraries.

• ConductedanAppreciativeInquiryevaluationprojecttogetfeedbackfromNN/LMRegionalMedicalLibraryusersabouthowtobetterservetheirneeds.ThefeedbackledtochangesintheOERC’sprogram.MappinganOutreachProject,forexample,wasdevelopedasaresultofAIfeedback.

• SuccessfullymigratedtheOERCwebsitetotheDrupalsystem,whichwasadoptedbytheNN/LMtoreplacetheformercontentmanagementsystem.ThewebsitewentliveonDrupalonFebruary12,makingtheOERCthefirstNN/LMunittocompletethemigrationprocess.

• Conductedfollow-upassessmentwithtrainingparticipantsoftwoNN/LMnationalcollaborations:onepromotingtheNationalLibraryofMedicine’sClinicalTrials.govResultsDatabasetohealthscienceslibrarians;andtheotherpromotingNationalLibraryofMedicineresourcestocommunitycollegeaudiences.TheOERCmanageddistributionoffollow-upquestionnairestoanationalgroupofparticipants,analyzeddata,andproducedassessmentprojectreportsthatemphasizeddatavisualizations.


• FacilitatedafocusgroupdiscussionwithlibrariansfromtheeightNN/LMRegionalMedicalLibrariesabouttheireffortstopromoteNLM’sMedlinePlusConnect,afreeservicethatconnectspatientportalsandelectronichealthrecordsystemstoMedlinePlus.


TheOERCispartoftheNationalNetworkofLibrariesofMedicine,whichisanoutreachprogrammanagedbytheNationalLibraryofMedicine.Weprovideevaluationtrainingandsupporttoanationalnetworkoflibrariesandorganizationsthatarededicatedtoadvancingtheprogressofmedicineandimprovingthepublichealththroughaccesstohealthinformation.Therefore,allofour2015-2016activitiesfurthertheUWLibraries’strategicdirectionofengagementandcommunity.

• TrainmembersofNN/LMtoincorporateevaluationintotheiroutreachprogramsthroughwebinarsandin-personworkshops.Todate,staffarecommittedtoteachingfourin-personworkshopsandonetrainingwebinarbetweenSeptember24andDecember10.

• OffertheMappinganOutcomeProjectcourseinJanuary.Ifthereishighdemandforthisseries,itwillbeofferedagaininFebruary.

• PilottestanewmethodforevaluatingoutreachcommunicationcampaignswithanemailnewslettersoftwarecalledConstantContact,whichprovidesmetricstodescribenewsletterrecipients’engagementwithemailednewsletters.TheOERCwillusethemonthlynewslettertopromoteitstrainingopportunitiesandblogarticles.

• UpdatetheOERC’sToolsandResourcesforEvaluationLibGuideandtheOERCwebsite.

• ProvideanAppreciativeInquirylearningmoduletobeincludedinagamifiedtrainingprogramofferedthroughtheNN/LMMidContinentalRegionalMedicalLibrary(attheUniversityofUtahEcclesHealthSciencesLibrary).Thetrainingprogramisofferednationally.

• Developanewone-hourwebinaroneffectivedatavisualizationpracticesthatwillbemadeavailabletotheeightNN/LMRegionalMedicalLibrariestohostintheirregions.

• CollaboratewiththeNN/LMNewEnglandRegionalMedicalLibrary(attheUniversityofMassachusettsMedicalSchoolLibrary)onayear-longbookdiscussiongroupoftheOERC’sPlanningandEvaluatingHealthInformationOutreachProjectsbookletseries.

• CollaboratewiththeNN/LMSoutheastern/AtlanticRegionalMedicalLibrary(attheUniversityofMarylandHealthSciencesandHumanServicesLibraryinBaltimore,MD)todevelopandpilottestuseofQuickTapSurveytoevaluateNN/LM’sparticipationinconferenceexhibits.


• SubmitafinalreporttotheNationalLibraryofMedicinetocloseouttheOERC’s2011-2016contractwiththeNationalLibraryofMedicine,whichendsApril30.


• Provided24trainingsessionsthisyear,with20taughtaswebinarsand4taughtin-person.TotalattendanceatOERCtrainingsessionsincreased124%thisyear,from291participantslastyearto651thisyear.IndividualOERCwebinarsattractedupto68viewers.

• ProvidedconsultationtoNN/LMregionalmedicallibrarystaffandNetworkmemberson37evaluationprojects,upfromnineprojectsreportedin2013-2014.

• Published53entriesaboutevaluationontheOERCBlog,morethandoublethenumberofblogentriespostedin2013-2014.TheOERCbloghasshownasteadyincreaseinreadership.Forexample,inJune2013,therewere122views;inJune2014,therewere272views.Themedianviewcountpermonthwas239,withpeakviewershipof437inMay.

• SharedinformationviaOERCTwitteraccountwith156followers,whichwasanincreasefrom103followersinJune2014.

• Distributed87printcopiesoftheOERC’sPlanningandEvaluatingHealthInformationOutreachProjectsbookletseriesand67printorPDFcopiesoftheMeasuringtheDifference:GuidetoPlanningandEvaluatingHealthInformationOutreach.Fewercopiesweredistributedforthebookletseriesandguidecomparedto2013-2014distributions(whichwere252and157,respectively).TheOERCbookletseriescanbedownloadedfromthewebsite.Withoutaccuratedownloadcounts,theexactdistributionforthosepublicationscannotbedetermined.

HEALWA


• GailKouamehiredasAssistantDirectorforHEALWAonAugust18,2014.

• NewmissionandvisionstatementsdevelopedbyHEALWAteamandpostedtotheHEALWAportalsite,basedonJanuary30RetreatwithDebbySeaman.

• HB1184passedinSpring2015andwassignedintolawbytheGovernor.WilladdtwonewhealthprofessionsgroupstothoseeligibleforHEALWA:Marriage&FamilyTherapyAssociatesandClinicalSocialWorkAssociates,effectiveAugust1,2015.

• HEALWAevaluationstudyadministeredinSpring2015toalleligiblehealthcareprofessionalsinWashington.EngagedMossAdamstoconsultwithHEALWAand


toadministerthequestionnaireandanalyzethedata.ExpectdraftExecutiveSummaryinearlyAugust,2015.

• Updatedmarketingmaterials(exhibitdisplaypanels,brochures,bookmarks,pens,tablethrow)withfreshnewcolorsandlook.

• PresentedwebinarfortheWashingtonOccupationalTherapyAssociationforwhichparticipantsreceivedCEcredit.ItislinkedfromtheAssociationwebsite:http://www.wota.org.

2. MajoractivitiesandinitiativesanticipatedfornextyearandhowtheycontributetotheLibraries’StrategicDirectionsandfocusareas.

• CollectionsandAccess:JoannaBriggsInstituteLibrarylicensedforHEALWA.ProvidesaccesstouniqueEvidence-BasedPracticeresources;Re-designHEALWAportalsiteandmoveitontoplatformthatismobile-friendly.

• Engagement&Community:Re-convenetheAdvisoryCouncilforHEALWAconsistingofacross-sectionofusers.

• Organization&Effectiveness:Holdfocusgroupsasfollow-uptotheEvaluationStudy.

3. Keystatisticsnotreportedorcollectedcentrally(perGoogleanalyticsforHEALWA)

• TotalnumberofHEALWApageviews:210,675

• TotalnumberofHEALWAusers:48,385

• TotalnumberofHEALWAsessions:113,332