[email protected] © steven j. spear 2010 the high velocity edge innovation, excellence and...
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© Steven J. Spear 2010
The High Velocity EdgeInnovation, Excellence and
Achieving Breakthrough Performance
Steven J. Spear
Senior Lecturer, Massachusetts
Institute of Technology
Senior Fellow, Institute for Healthcare
Improvement
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© Steven J. Spear 2010
Chance of Successful Outcome
Time
Potential
Surgery Post-Op
Complexity and Innovation
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© Steven J. Spear 2010
Performance-- Efficiency-- Quality-- Variety-- Speed
1965 1973 1985 1995 2005
Toyota
GMFord Chrysler G F C
T
T
G F C
Why Toyota?
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© Steven J. Spear 2010
Job Shop toFocused Factory
Improvisation toRepeatable Standard
Chaotic Push toSelf Pacing Pull
Drill
Mill
Polish
LatheDrill
Mill
PolishLathe
Mill Drill
Lathe
SHIP
Drill
Mill Lathe
Polish Drill
Lathe Polish
SHIP
Drill
Production Control
Polish
Drill Schedule Polish
Schedule Drill Polish Ship
Requests
DeliveriesCustomer
I: Stabilization …Engineer…Chaos Out Stability Innewanima
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© Steven J. Spear 2010
Performance-- Efficiency-- Quality-- Variety-- Speed
1965 1973 1985 1995 2005
T
General MotorsFordChrysler
Toyota
GMFord Chrysler G F C
T
T
G F C
Why Toyota (again)?
-- Few Specialties-- Limited Depth-- Linear Systems
-- Many Specialties-- Tremendous depth-- Complex systems
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© Steven J. Spear 2010
SteelCoils
II: High velocity improvement and innovation
Stamp Weld Ship
Stamp Weld Ship
Stamp Weld Ship
1: System design
2: Problem solving
3: Knowledge sharing
4: Engaged Leadership
Tool ‘n Die
-- Manage systems-- Develop people
-- Best approach-- See problems
-- Stop spread-- Build knowledge
-- Apply discoveries systemically.
StampStamp
StampStamp
Stamp
WeldWeld
WeldWeld
Customer
Tosh
Bryant
Lesa