hugs wi-fi presentation

Infant ProtectionHospital-wide protection for infants from abduction and mother/infant mismatches

A presentation for [Hospital Name]

2Confidential. Copyright STANLEY Healthcare 2013.

Today’s Agenda

• Introduction to STANLEY Healthcare

• Challenges of Infant Protection

• The STANLEY Healthcare Solution– Overview– Event Notification– Clinical Workflow Features– Integrations & Other Applications– Implementation Support– Components & Architecture

• Benefits Analysis

• Demonstration

AboutSTANLEYHealthcare


STANLEY Healthcare Background

Broad Customer Base

Leading Brands

Broad Set of Solutions

Recognized Market Leader

STANLEY – a Trusted BrandSince 1843, 45,000 employees worldwide, Fortune 250 organization

5,000+ acute care hospitals12,000+ long-term care organizations

16 of the top 17 U.S. hospitals as clients

Security & Protection, Supply Chain and Asset Mgt., Environmental Monitoring, Patient Safety, Patient and Staff Flow


STANLEY Healthcare Solution Set

• Infant Protection• Patient Security/Elopement• Wander Management• Staff Security• Facility Security

• OR Patient Flow• ED Patient Flow• Clinic Patient Flow• Staff Workflow

• Asset Management• Supply Chain Management• Storage Solutions

• Fall Management• Hand Hygiene Monitoring• E-Call/Wireless Nurse Call

• Temperature Monitoring• Humidity Monitoring


Comprehensive Healthcare SolutionsTransform Departments Hospital-Wide

STANLEY Healthcare Solution Set

Background & Challenges


Infant Abduction: A Well Documented Issue

• Over 130 abductions of infants from hospitals in the US*– Only reports documented cases of a

“successful” abduction by a non‐family member– Abductions by a family member are not included– Unsuccessful abduction attempts are not included

• Abductions occur in multiple locations*– Mother's room: 58% – Nursery: 13% – Pediatrics: 13% – "On premises": 16%

• Joint Commission Sentinel Event

*Source: National Center for Missing and Exploited Children, 1 Jan 2013, by non-family members, birth – 6 months


Mother/Infant Matching

• Mix‐ups presenting the wrong infant to the wrong mother– Considerably more common than infant abduction but no official statistics

are kept

– Wrongful Discharge is a Joint Commission Sentinel Event

– Regularly makes media headlines all over the world

• However diligent and well trained the hospital staff may be, the sheer number of mother/baby transfers every day simply provide opportunity for human error

• The consequences and impact for all involved are real


Recent Cases

• Baby switched at Minneapolis Hospital, breastfed by wrong mother ‐ Dec. 7, 2012 – The newborn infant will have to undergo blood

testing for HIV and hepatitis every three months for a year

• Two babies given to wrong mothers after being returned from the nursery at an Australian Hospital in Victoria – Jul 2011– Newborns spent most of the day with the wrong

mothers until a family member noticed the mistake


Underlying Causes of Mother/Baby Mix-ups

• Misreading infant or mother bracelet information

• Bracelet falling off ankle or wrist, which is particularly common with newborns

• Bed mix‐ups, in which a child is removed for bathing or treatment then returned to the wrong bed

• Mix‐ups of babies with similar or identical names

• Misreading of ID numbers

• Inadequate verification processes

• Parents who are not fluent in the staff’s native language

The STANLEY Healthcare Solution


Hospital-Wide Infant Protection

• A new generation of infant protection– Leverages your existing Wi‐Fi network to protect infants anywhere in your

hospital

• Provides protection against:– Infant abduction

– Mother/Infant mismatches

• Additional patient safety & security applications– Patient visibility & staff assist

– Environmental monitoring

– Asset management

– Hand hygiene compliance monitoring


The Hugs Legacy of Trust

• The market leader in infant security, with more than 1,300 installations worldwide– 2 out of 5 infant protection systems

installed is a Hugs system

• More than 350 mother/infant matching installations worldwide– 1 out of 5 Hugs customers also use Kisses

• Protects more than 1.5 million infants every year

• Widely regarded as the “community standard” in infant protection and becoming the “global standard”

Now on a hospital-wide platform


Success Story: Garden Grove Hospital Medical Center

• Attempted abduction on August 6, 2012

• Perpetrator impersonated staff and attempted to kidnap an infant

• Hugs system activated an alarm at the exit

• Staff response resulted in the perpetrator being detained on site

National media coverage

SolutionOverview


Hospital-Wide Infant Protection

Hugs Tag

Adult/ PedsTamper Tag Coming 2014

Wi-Fi Access Points

Other Applications:• Asset Management• Temp/Humidity • Hand Hygiene

Software Interface Staff Tag Exit Controller (Elevator)

Kisses Tag

Exit Controller


The Hugs Tag – The Heart of the Solution

• Enrolls automatically

• No manual testing required

• Automatic battery status chime

• Waterproof for easy bathing of infant

• Rechargeable– 2 year battery life

• Adjustable strap– Non‐allergenic, non‐latex– Lasts for as long as

infant’s stay

• Reusable• Durable: no mechanical

moving parts to wear out


Exit Protection

• System alarms when an infant is brought towards an open door/elevator leaving the protected area– If the door is closed, the system can activate a mag lock

– Exit controller capable of stand‐alone operation

EX5500 Controller

Capture zone(field adjustable)


Tamper Protection

• System alarms if the tag band is cut or detached

• Detected anywhere in the hospital with Wi‐Fi

Wi-Fi access points


Tag Supervision Protection

• Tag monitored at all times anywhere in the hospital with Wi‐Fi– Failure to see the tag for a certain period results in an alarm

Wi-Fi access points


Out of Unit Protection

• Security extends beyond the protected area– Exits are not a “last line of defense” as with other systems

• Out of Unit alarm: – Warns that infant is detected outside the Obstetrics Unit, but there is no

record of a staff member performing a Transport


The Kisses Tag

• Automatic and audible mother/infant matching

• Simple to use: no buttons to press or wall‐mounted lamps to check

• Works anywhere in the hospital with Wi‐Fi

• Any infant tag can be used with any mother tag

• Optional Kisses band or standard hospital band


Mother/infant Matching

• Infant tag generates audible mismatch alarm– Alarm also appears in the software

• Positive, audible match confirmation if infant has been away from mother for a period

Wi-Fi access point

EventNotification


Detailed Software Alarms

• Alarms & events appear automatically in Instant Notifier– Complete event information, including infant, type and location

Infant & alarm detailsAlarm type

Current location


E-mail & Text Message

• Send alarms and events as e‐mail or text message

• Stay connected wherever you are in the facility or outside it – Ideal for security personnel or

others on the move

• Each alarm type can be configured separately, with automatic Alarm Escalation


IP Phone Integration

• Send alert and alarm information to IP phones

• Ensure staff who need the information, get the information

• An alternative to audible alerts for some events a quieter environment


Vocera Integration

• Send alarms and events to Vocera badges– Alarm is displayed on the badge

– No need for caregiver to run to a PC!

– Increases efficiency and time at the bedside

• Each alarm type can be configured separately, with automatic Alarm Escalation

• Available as a licensed option

Clinical WorkflowFeatures


Easy Tag Application

• Hugs tag automatically enrolls in the system when the tamper band is attached– Audible chime confirms the tag is activated

• BabySense feature assists staff in making sure that the tag is securely on the infant– System generates a notice if the tag is too loose

– Fully configurable, with temporary suspend and disable feature for each tag

Skin proximity sensor


Smooth Patient Transports

• Infants are easily & securely transported out of the unit– Initiate Transport from the software or at exits equipped with optional keypads

or access control card readers

• Security remains in place– System continues to monitor for tamper & supervision– Transport can be limited to certain areas – moving beyond will cause an Out of

Unit alarm

• Alert if Transport time exceeded– Location of infant can be checked, and the time extended

• Auto Return– System automatically ends a Transport when an infant is detected back in its

assigned unit – Can be used to transfer an infant from one unit to another


Customizable Patient Census View

• Web browser based user interface• Task oriented, with clear visual data

Toolbar for most common tasks

Full census list of infants in your care

Color coding to show status

Toggle to Map View

Icons show infant location

Quickly zoom in on a particular area


Powerful Reports

• Benchmark performance & document corrective actions• Multiple built in reports, with easy custom reports• Add reports to your Favorites for quick access


Automatically Admit Mothers

• A feature of Hugs with Kisses

• Patient info is automatically passed from the Admission Discharge and Transfer (ADT) system to Hugs via HL7 protocol

• Increases efficiency: data is only entered once– Reduces staff effort and time spent on data entry

• Supports data accuracy with centralized data entry

Integrations & Other Applications


Security Integrations

• Integrated CCTV– View images from your CCTV system from within

Instant Notifier– See what happened at the exit starting a few

moments before the alarm

• STANLEY Delayed Egress Magnetic Lock– Secure monitored exits

• Access control integration– Secure login to system computers using staff

access control badges– Secure bypass of exits, with identification

of staff member


Patient Visibility & Staff Assist

• Monitor patients at risk of wandering– Locate throughout the hospital

– Receive alerts when patient exits the safe area or enters a restricted area

• Enable staff to call for help for patients or themselves– Via staff tag with call button

• A full patient protection solution is planned for 2014– Tamper detection

– Exit protection


Temperature & Humidity Monitoring

• Automated 24/7 monitoring of temperature and humidity

• Monitor breast milk storage, pharmaceutical cabinets or staff refrigerators

• Automatic notification if the unit goes out of range

• Generate reports forcompliance obligations


Asset Management

• Track & locate breast pumps, wheelchairs and other assets– Find assets anywhere in the hospital with Wi‐Fi

• Receive alerts if device leavesthe department

• Track inventory levels and utilization rates– Identify opportunities to raise

efficiency and reduce your spend


Hand Hygiene Compliance Monitoring

• Automated 24/7 monitoring of hand hygiene events & opportunities

• Comprehensive reports for detailed data analysis

• Facility‐wide coverage via Wi‐Fi

• Integrates with select GOJO and Ecolab hand hygiene systems

ImplementationSupport


Site Evaluation

• Consultation begins before you purchase– Collaborative process with IT, clinical staff, security & others

• Comprehensive on‐site review of your Wi‐Fi environment– Understand your current state

• Consultation with your Wi‐Fi vendor to ensure smooth deployment– STANLEY Healthcare Professional Services Organization has extensive

experience in designing and deploying facility‐wide Wi‐Fi solutions


By Your Side Program

• A comprehensive support program to support your infant protection program

• Implementation Support– Implementation Guide for Nurse Managers– Sample Policy

• Patient Education– Free electronic pamphlet


Clinical Education

• Starting you off on the right foot!

• All clinical educators are RNs, with deep experience in patient security

• On‐line University– On‐demand training available as part of software maintenance agreement

• A range of services– On‐site clinical education– Go‐live support– Consultations

Components & Architecture


An Enterprise Solution

• Enterprise grade platform – Modular and scalable architecture with high availability and clustering

capabilities– Central management of distributed sites – Enterprise databases

• Flexible standards‐based development platform – API communicates bi‐directionally with wide range of third‐party

applications

• Web‐browser interface– Monitor activity from any PC with web browser access to server

• Compatible with multiple WLAN architectures


System Architecture

Tags

Infrastructure

Location Determination

VisibilitySoftware

Integration

Wi‐Fi Network

Location Engine

MobileView, Instant NotifierTrack‐Alert‐Manage‐Integrate

Integration to Enterprise Applications:Security, Pharmacy, Building Automation, etc.

Infant, Patient, Staff & Equipment Tags


System Data Flow

EX5500 Controller

Locating Engine


Date Flow: MobileView with Hugs on LonWorks

• Gain the advantages of MobileView using your existing Hugs system– Browser‐based software for anywhere access

– Built‐in integrations to IP phones, access control system, etc.

– Expanded safety & security applications

BenefitsAnalysis


Benefits for Patients, Staff & Facility

• 24x7 protection for infants hospital‐wide

• Reduced exposure to adverse events– Infant abduction

– Mother/baby mix‐ups

• Increased security & safety for patients

• Peace of mind for staff

• Reduces security personnel dedicated to OB department


Hugs and Kisses: Unique Advantages

• Hospital‐wide infant security– Track & locate infants anywhere with Wi‐Fi coverage

• Mother/infant matching– Kisses is the only proven, fully‐automated, mother/infant matching solution

available

• Multiple integrations & options for event notification, task automation & system management

• Additional patient safety & security applications– Patient visibility & staff assist– Environmental monitoring– Asset management– Hand hygiene compliance monitoring

• Implementation support– Site assessment, systems integration, clinical education and ongoing support

Thank You

hugs wi-fi presentation

Documents

patient safety

infant abduction

staff flow5confidential

environmental monitoring

clientssecurity protection

hospital name2confidential

acute care hospitals12

longterm care organizations16