A SUBSIDIARY OF UNILEVER, A BRITISH – DUTCH MULTINATIONAL CONSUMER GOODS COMPANY.

FOUNDED BY – WILLIAM LEVER

INVESTOR PRESENTATION NOVEMBER 2011

In the next 20 minutes – About the Company FMCG Market Opportunity Strategy Recent Performance – SQ’11

ABOUT THE COMPANY

Work to create a better future everyday.

Help people feel good, look good and get more out of life with brands and services

that are good for them and good for others.

will inspire people to take small everyday actions that can add up to a big

difference for the world.

will develop new ways of doing business that will allow us to double the size of

our company the reducing our environmental impact.

ABOUT THE COMPANY - REACH

HUL: India’s largest FMCG Company

75 Y of Experience

Market Capitalization > of $ 16 Bn

2 out of 3 Indians use

HUL products

ABOUT THE COMPANY

Unparalleled leadership positions

ABOUT THE COMPANY - HOME AND PERSONAL CARE

Portfolio straddling the pyramid

Soaps & Detergents: 45% Personal Products: 30%

ABOUT THE COMPANY – FOOD, BEVERAGES AND OTHERS

Tea Coffee Processed Foods Ice Creams Water

Beverages – 12% Packaged Foods – 6% Others 2.2%

Beverages: 12% Packaged Foods: 6% Others: 2.2%

ABOUT THE COMPANY – GROWTH

2006 2007 2008 2009-10 2010-110

0.51

1.52

2.53

3.54

4.5Turnover

Turnover

From $2.6 Bn to $4.2 Bn

ABOUT THE COMPANY - EXTERNAL RECOGNITION

6TH most innovative company globally

Most responsive supplier of year by TESCO India

Best Employer Brand in Asia, 2011

Golden Peacock Global Award for CSR for the year 2011

• 2. FMCG Market Opportunity

FMCG Market Opportunity

FMCG Market Opportunity

Increase in LSM, Living Standard Measure results in an increase in consumption and HUL is uniquely positioned to exploit the opportunity.

* Strategy

* STRATEGY

*Driving virtuous circle of growth

*How we will win

* Winning with brands and innovation

*Deliver superior products

>50% of portfolio launched/ relaunched

*Winning with brands and innovation

*…and drive categories of tomorrow

Personal Products Packaged Foods

And also reshaping skin and health care products

*And the result is………

*Winning in the market place

*Win with winning customers: Rural

45000 and 26000

*Winning in the market place

*Execution power house : Project IQ

Deliver Assortment

Reduce out of stock Build Assortment

*Winning through continuous

improvement

*Lean, responsive & consumer led value chain

Consumer perceived Quality – through product incidents and complaints

E2E Competitive Cost – Manufacturing and Distributing excellence and Commodity risk management

Service & Execution – CCFOT and OSA

*Winning through continuous

improvement

*ROMI: Comprehensive approach

1. Optimum allocation to advertisement, promotions & trade spends

2. Optimised promotional sell out

3. Optimal advertising production & fee

*Winning with people

Dream employer across campuses

Best employer in India,2011 awarded by Aon Hewitt

*Winning with people

*Building a consumer and customer centric organisation

*3500 employees on street,16000 outlets converted into perfect stores.

customer credo

RECENT PERFORMANCE – SQ’11

Competit

ive &

pro

fitable

growth

in a

challe

nging

enviro

nment

Domestic Consumer business grows 18.5% Operating profit grows by 30.1%; up 130 bps Interim dividend of 7.6 cents (Rs.3.50) per share

Continued fo

cus

on innova

tions

Now more accessible

with Re.1 sachet Vim relaunched with

“100 Nimbuon ki Shakti” Dove: Nourishing Oil

Care range with Vita

Oils Vaseline lip therapy re-

launched.

A&P remains

competit

ive

across

segments

A&P spends

maintained at $142 mn

(Rs.651 crore); lower

by 200 bps Spends increased in

Personal Products,

Beverages and Packaged Foods

Recalibrated in Soaps

& Detergents in line

with industry Focus on ROMI

continues

LOO

KIN

G

AH

EA

DHeadwinds

Uncertain

global

economic

environment

Inflation and

adverse impact

of rupee

depreciation

Competitive

intensity

Tailwinds

Strong

monsoon

augurs well

Diverse

portfolio

straddling the

pyramid

Differentiated

capabilities for

competitive

advantage

OU

R S

TRATEG

Y A

ND

GO

ALS

REM

AIN

UN

CH

AN

GED

COMPETITIVE GROWTH

PROFITABLE GROWTH

Sustainable Growth

Winning Today

Winning

Tomorrow

THANK YOU

Submitted byGROUP – 4ADITYA.Y

VIPUL BHARADWAJSIDDANTH RAIAKANKSHA CHOWDARY

ANSHITANITESHNEHA