Human Development &Human Development & Leadership Division Leadership Division

Member Celebration & Engagement

What We’re About

VISION

MISSION

To be the community of choice for everyone by making human potential a

global priority, an organization and personal imperative.

To enrich the personal and professional lives of our membership and the global community to triumph over current and

future challenges.

Commitments

• Provide practical, value-added content via products and services

• To be a leader in traditional and innovative thinking to optimize the application of personal development and leadership principles.

Benefits• Improve your leadership skills

• Learn how to make all of your relationships more effective

• Increase your opportunities for personal development

• Be part of an exciting division that is at the heart of quality improvement

The True North Values• Passion for human development & leadership

• Positive thinking and sharing optimism

• Respect for Diverse Individuals and Environments

• Maximizing the potential (or possibilities for growth) for all Individuals

• Focus on Holistic development - Mind, Body and Spirit

• Embrace the 'Spirit of Play' and 'Yes, And..' Philosophy

• Be Fully Engaged at all times

AgendaJoining Time / Collective

Networking7:00 start

• Council Introductions

• Membership Profile / VOC Results: – “Wants” Delivering Value:

• Publications

• Education

• Communications

• Recognition

• Strategy

• Networking

• Volunteering

• It’s a Wrap

7:45 dismissal

Post-Meeting Networking

HD&L Council

Financial Status (YTD 3/31/11)

• Assets $87,900• Income $15,522 dues (84%) & investments

• Expenses $11,053 publications, webinars, planning

• Balance $ 4,469

Note: FY-2011 budget to be developed for FY beginning 7/1/2011

Strategic PlanningINPUTS

1.HD&L Mission & Vision Statement2.VOC data3.Existing Initiatives4.Annual Budget5.Current Organization Chart6.Benchmarking of other ASQ divisions/organizations

INPUTS

1.HD&L Mission & Vision Statement2.VOC data3.Existing Initiatives4.Annual Budget5.Current Organization Chart6.Benchmarking of other ASQ divisions/organizations

STRATEGIC STEERING COMMITTEE

1.Review Input Data - SWOT2.Brainstorm on Potential Long-term strategic initiatives3.Identify top 3-5 strategic Initiatives4.Propose identified initiatives to HD&L Leadership with high-level requirements5.Upon Approval, create a detailed plan and allocate division resources

STRATEGIC STEERING COMMITTEE

1.Review Input Data - SWOT2.Brainstorm on Potential Long-term strategic initiatives3.Identify top 3-5 strategic Initiatives4.Propose identified initiatives to HD&L Leadership with high-level requirements5.Upon Approval, create a detailed plan and allocate division resources

OUTPUTS - Strategic Plan (2-5 years)

Initiatives Proposed budget requirements Estimated resources requirements Link with short-term goals Detailed plans for Approved Initiatives

OUTPUTS - Strategic Plan (2-5 years)

Initiatives Proposed budget requirements Estimated resources requirements Link with short-term goals Detailed plans for Approved Initiatives

Using Lean / Hoshin Model

QMP Results 2010-11

1. Form Strategic Alliances

2. Grow Membership

3. Provide Member Touch Points

4. Product Offerings

5. Improve Infrastructure

6. Engage Volunteers

QMP Results 2010-11

1. Form Strategic Alliances– Actively provided an HD&L presence during 5

distinct professional events– Promoted social responsibility through

communication with membership

2. Grow Membership– Developed communication tool with new

members– Provided HD&L literature to local Sections

QMP Results 2010-11

3. Provide Member Touch Points– 3 Newsletters– 4 Face-to-Face– 2 Webinars– Surveys and other written communications

4. Product Offerings– 2 Webinars– 1 Primer with more in the works

QMP Results 2010-11

5. Improve Infrastructure– Establish new position for Standards and

Procedures– Develop Roles and Responsibilities for key

positions and tasks

6. Engage Volunteers– Increase number of Member Leaders to

share roles– Established Personal Well-being Chair– Recognize Volunteer involvement

Membership Profile

Student0.6%

Six Sigma1.3%Auditor

1.4%Technician3.1%Professional

3.5%

Engineer12.9%

Consulting14.4%

other15.5%

Manager47.4%

Pie Chart of Position

2662 Total Members 48 Fellow 102 Attending WCQI

60% Senior31% Regular 9% Other

80% 8%12%

Virtual Networking•Linked In Group•Discussion Boards

Voice of the Customer

• VOC Survey – January 2010– 28% response rate

• Respondents are established ASQ members that are new to HD&L– 60% of respondents in ASQ >7 years– 70% of respondents in HD&L <4 years

Voice of Customer

• Primary Reason for joining HD&L– Personal Development & Growth

• Top Rated Programs & Services– Articles– Best practices studies– HD&L Body of Knowledge– Training programs– Newsletter

Voice of the Customer

• Most common other professional associations– American Society for Training & Development– Project Management Institute– Society for Human Resource Management

• Most often cited “Recommendation to Deliver Exceptional Value”– Communication

Body of Knowledge (BOK)

HDL's intent is to create a LEADERSHIP BODY OF KNOWLEDGE to inform on the concepts and terms used in different facets

of leadership.

BOK – Proposed Steps1 - Research existing bodies of knowledge on leadership (in process).

2 - Compare existing ASQ Body of Knowledge to leadership terms.

3 - Call for volunteers to put plan in place.

4 - Complete tasks in plan,

5 - Publish ASQ-HDLs Leadership BOK

Need volunteers who have an interest in leadership body of knowledge.

Value: Publications

• Will publish 4 primers this year– Published: Organizational Trust– In process: Examining Employee Engagement– Planned: Five Pillars of Leadership,

Measurement for Leaders

Value: Publications

• Newsletter published– Maintaining Quarterly Schedule– First two issues completed.– Next issue due out in July

• Submission Deadline: June 15th

• Behind the scenes work to update website– Technical challenges– ASQ implementing new software

Awards and Recognition

• More Seniors and Fellows. – One fellow nomination was supported by the Division. – To encourage all HD&L members to become senior

members.

• Ash Ogle award of $500 offered for studies in leadership

• Recognition: – Best paper published from our members supporting

HD&L activities.– To consider recognizing any new concept published

in ASQ that promote HD&L improvement.

Objectives 2010-11

1. Grow Membership 2667 3000

2. Engage more Volunteers 10 30

3. Member Touch Points 4 12

4. Awareness & Alliances 2 12

5. Revenue Streams 0 2

6. Improve Organizational Effectiveness

Networking

• LinkedIn – HD&L Group– Personal

• Discussion Boards– Initiate / Contribute

• Other – One-to-One– ????

Volunteer Opportunities

• Council Roles– Membership, Publications, other

• Webinar Speakers

• Article Writers

• Proofing/Editing– Newsletter– Primers

Final Words

• HD&L is a highly viable division of ASQ

• The incoming leadership represents highly competent, willing and motivated individuals

• Our membership reflects high level of intellect and diverse interests

• The interest in human development and leadership is universal and at the core of every leader

• We recognize the contributions of all who founded this division and trusted us to move it forward