Human Relations

Unit 6

Relationships at Work & in the Community

6.1—11 Terms

• Courtesy• Constructive Criticism• Empathy• Volunteerism• Initiative • Punctuality

• Adaptability• Ethics• Integrity• Civic Responsibility• Criticism

1.

• Able to adjust oneself readily to different conditions--

1.

• Adaptability

2.

• Duty of a citizen--

2.

• Civic Responsibility

3.

• Criticism or advice that is useful & intended to help or improve something often with an offer of possible solutions--

3.

• Constructive Criticism

4.

• Excellence of manners or social conduct; polite behavior--

4.

• Courtesy

5.

• The act of passing judgments as to the merits of anything--

5.

• Criticism

6.

• The ability to understand what someone else is experiencing--

6.

• Empathy

7.

• A set of moral principles & values--

7.

• Ethics

8.

• Taking action & getting started--

8.

• Initiative

9.

• Firm adherences to a code of moral values--

9.

• Integrity

10.

• Acting or arriving exactly at the time appointed; prompt--

10.

• Punctuality

11.

• Act of performing a task or service to others without pay--

11.

• Volunteerism

6.2

• Identify characteristics desired by employers—(Employee Characteristics)

• Punctuality—on time

• Integrity—care about issues

• Work Ethic--professional

• Initiative—performing duties without supervision

• Courteous—polite & kind to others

Employee Characteristics…

• Take on added responsibility• Ability to get along with others• Respectful• Cooperative—work well with others• Helpful • Considerate• Handle criticism well• Respect other employee’s culture• Dress for success

Employee Characteristics…

• Pursue additional education & training

• Join work-related organizations—these are working for you

• Stay alert to new opportunities—keep Resume current

6.2.1

• Explain the importance of punctuality, attendance, integrity, work ethics, initiative, & courtesy—

• Can lead to higher positions (advancement)

• Better job duties

• Higher pay

6.2.2

• Explain the consequences of not complying to established rules, regulations, & policies—

• Stay in same position

• Never advance

• Never increase pay

• Could lose job

6.2.3

• Apply the FCCLA National Program Career Connections--

6.3

• List teamwork & leadership skills in the workplace—

• Positive self-concept—leaders believe in themselves

• Put the success of the group ahead of personal success

• Have the empathy to listen to others & recognize their needs & rights

Leadership Skills…

• Take a stand & be able to resist unreasonable demands

• Weigh alternatives (choices) before making decisions & setting goals

• Provide stimulation to move groups toward their goals

• Have convictions & courage to follow through on decisions that have been made

• Delegate responsibility & give credit to others for their work efforts

6.3.1--

• Explore the importance of respecting others values, cultures, & traditions—

• *Teamwork: Group of people who rely on the efforts of each member to achieve success or reach a goal

• *Tolerance

6.3.2

• Create Scenarios that depict working with others & handling criticism, disagreement & disappointment--

6.4

• State the value of volunteerism—

• What we accomplish in our communities impact our nation!

Volunteer…

• Learn to be responsible• Put your talents to good use• Test your skills to learn new ones• Explore a career or field of work• Work with people in different age groups• Make important contacts in community• Be recognized for a job well done• Fill a need you see in your community

Volunteer…

• Beautification of community—beaches, roadsides

• Tutoring small children or a subject you know well

• Clothing & food drives

• Recycling materials

• Garden plots for flowers & vegetables

Volunteer…

• People are needed around the world to ease suffering

• Teens have youth & energy

• Brings personal satisfaction

• You can increase skills as you tackle new projects for others

Volunteer…

• American Red Cross• Salvation Army• Habitat for Humanity• Big Brothers/Big Sisters• Nursing Homes—carry trays, read to them, visit with

them, make them gifts• Museums & zoos• Animal shelters• Libraries, parks• Children with special needs• Planting trees

6.4.1

• Analyze the value of volunteering to the community--

6.4.2

• Analyze the importance of civic responsibility--

6.4.3

• Incorporate the FCCLA Star Event: Community Service--

6.5—Relationship Skills—Promote Job Success

• 1. Ability to get along with others• 2. Is respectful, cooperative, helpful,

considerate, courteous• 3. Look the part—dress for success• 4. Pursue additional training & education• 5. Take on additional responsibility• 6. Join work-related organizations• 7. Stay alert to new opportunities—Keep

resume current