human resource mangement process presentation hina baseerat attia ishaq amber bashir sobia yasmeen...
TRANSCRIPT
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HUMAN RESOURCE MANGEMENT
PROCESS
Presentation
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Hina BaseeratAttia IshaqAmber BashirSobia YasmeenQurat ul Ain Ashraf
Members Presenting:
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Introduction to HRM
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Importance of “Human Resource Management” Staff is the most important
resource of an organization.
Human resource is the key ingredient to success.
“Human resource” creates organizational accomplishments and innovations.
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Mobilink GSM in context with HRM
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Mobilink GSM company originated in 1994 provides
the best cellular services within Pakistan.
Well defined and structured department and various policies
Employees are satisfied with the HR department of Mobilink GSM Company.
In context of HRM
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MISSION STATEMENT
“To be the unmatchable mobile system of communications in Pakistan this provides the best value to its customers, employees, business partners and shareholders.”
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Vision Statement
“To be the leading telecommunication services provider in Pakistan by offering innovative communication solutions of our customers while exceeding shareholder value and employee expectations”
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Hierarchy Structure of Employees:
Top management 75
Middle management 750
Line management 3675
Tota
l Em
ploy
ees
4500
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Hierarchy Structure of HRM:
DIRECTOR 01
VP 04
Middle manager 16
Line manager 26
Tota
l HR
M 4
7
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Practices of a HRM SystemPractices of a HRM System
RecruitmentRecruitment
Training/Development
Training/Development
Compensation &Benefits
Compensation &Benefits
PerformanceManagement
PerformanceManagement
Human Resource Planning
Human Resource Planning
OrientationOrientationSelectionSelection
Career Development
Career Development
HRMHRM
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Human Resource Planning
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Planning Procedures Of Mobilink GSM
"Our people are our greatest asset” Focus on People Development and for that we ensure:
World class Professionals
Right systems are in place
Collaborative and mutually supportive work environment
Build a team of professionals
Performance Management and reward systems
We aim at making Mobilink a great place to work
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Recruitment
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Recruitment Policies of Mobilink GSM
Source :Current Mobilink Employees
Internal and external Advertisements
Data Bank
Employment Agencies and consultants
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Mobilink GSM Guidelines
External Recruitment: No candidate under age of eighteen can apply for the job Candidates can’t apply for the job if their blood relations work in
PMCL-Mobilink. Heads are responsible for hiring procedures Human resources jointly with the department heads decide the
salary range Minimum qualification must be a bachelor degree. Candidate are required to successfully complete any job related
selection test given to them.
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Mobilink GSM Guidelines (continued)
Internal Recruitment:
Internal candidates has to be a confirm employees of Mobilink of who have completed a one year of service in their existing designation.
Selected candidates are required to join the new job/position after getting clearance from supervisor and will be on probation for a period of three months.
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Selection
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Selection Criteria of Mobilink GSMInformation is provided about qualifications and
job description
Pre-Employment forms Conducts the interviews
Divisional/Department Head and HRM department must agree before the final selection
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Selection Criteria of Mobilink GSM (continued)
Following information's are required by Mobilink from the applicant:
Mobilink signs a contract of 1 year with Non-Payment employees
3 month long probationary period. HRM department delivers the Employment Letters to the
selected employee
Candidates rejected or kept on file are sent regret letters.
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Selection Criteria of Mobilink GSM (continued)
Appointment Letters:Mobilink’s appointment letters for successful
candidates spells out the terms and conditions of the employment and benefits applicable to the position.
At the time of confirmation the concerned department is send the feedback for confirmation.
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Orientation
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Orientation of new employees in Mobilink GSM
Objective is to inform all new employees with the basic structure and rules of Mobilink.
Human resource Department is responsible for orientation.
Orientation CD regarding PMCL, Organizational charts.
With the first week of the employment employee go through Department orientation .
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Orientation of new employees in Mobilink GSM (continued)
Within 30 days of employment all new employees attend a formal orientation program which includes
1. Nature of business
2. History-philosophy and structure of company
3. Structure chain command within the company
4. Company benefit plans
5. Layout and facilities offered by the company .
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Training
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Why Training and Developmental Program?
To improve three types of skills
1) Technical skills2) Interpersonal skills3) Problem solving skills
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Training In
Upgrade the capabilities and efficiencyGreater opportunity to grow and succeedStrengthen management and professional
teams Trained employees technically and periodicallyUpgrades capabilities of employeesProvide employees a variety of Job skills,
Technical, Clerical and Supervisory and Managerial courses.
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Training and Development in Mobilink GSM
The human resource department conducts a meeting
Focus on the individual discipline and performance
Then on the basis of their performance they give them advance jobs.
They fill every position vacancy with the best qualified person obtained.
They prefer their own employees
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Employees Performance Management
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Types of Performance Appraisal
Informal Performance Appraisal:
“The process of continually feeding back to subordinates information regarding their work performance”
Formal Performance Appraisal: “A formalized appraisal process for rating work
performance, identifying deserving raises or promotions, and identifying those in need of further training”.
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GraphicRatingScale
Written Essays
Critical Incidents
360 DegreeFeedback
MultipersonComparisons
BARSBehavioralAnchored
Rating Scales
Performance AppraisalMethods
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Performance Management in Mobilink GSM (continued)
Performance appraisal is done on an annual basis
360 degree evaluation is conducted
The immediate supervisor prepares an annual report
Increments are also given
Promotions is given on good performance
Bonuses are given
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Provident fundGratuity fundEducation growth of employeesIncentivesMedical facilities
Benefits & Compensations in
Mobilink GSM
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Career Development
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Career Development In Mobilink GSM
Mobilink GSM supports the development of its employee’s skills and abilities with an aim to achieve their potential.
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Procedures for Career Development In Mobilink GSM
All vacancies for Positions of grade level “Assistant Manager” and above are announced internally or displayed on notice board.
One year experience of work in Mobilink company Selected person ensure to meet all requirements
and will join the new job after getting clearance from department head for probation period.
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Procedures for Career Development In Mobilink GSM (continued)
Submission of application to HR department Candidates are evaluated and assessed through
test.Performance appraisal System provides basis
for decisions regarding confirmation, promotion and annual increment of Mobilink.
Results of performance appraisal is increments, salary adjustments and promotions showing the last three years inclination of company after obtaining approval from the president
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Conclusion
Importance of HRM HRM process Recruitment Selection Training Performance appraisal method Career development
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Pakistan MobileCommunications Limited
Hamza AmjadAssociate Staffing and CompensationHuman Resources
+92-51-2818165-70
+92-51-2818140
+92-301-8510505Basement, 1-B, IBC-2 F-8 MarkazIslamabad-Pakistan [email protected]
www.mobilinkgsm.com
M
F
T
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