Human Resources ManagementHuman Resources Management in the 21st CenturyGlobalization: Impact on HRCreatecorporatecultureapplicableto different countriesechnology!no"ledgeofcultures#languagesand business practicesInternational $or%forceGlobal alliances$or%place &le'ibility: HR ImplicationsCollaborati(e cultures)ess structured "or% "ee%*irtual officeCompany intranetsResults rather than "or% hours+e(elopment of ,obs: HR ImplicationsChallenging "or%Comple' -obs.mpo"ered employeeseam/focused0ositions lin%ed to business results$or%force +e(elopment: HR ImplicationsContinuous learning.'pandedcompetenciesratherthan e'pertise0ersonal gro"thComputer s%ills1bility to learn 2uic%ly$or% and 3ociety: HR Implications$or% to )i(e rather than )i(e to $or%3ocial Responsibility4on/traditional careers$or%/)ife5alance6abalancebet"een personal life and "or%he$orldof$or%continuestochange#butat an e(en more rapid pace7HR must understand the implications of:a7 globalizationb7 technologyc7 "or%force di(ersityd7 s%ill re2uirementse7 continuous impro(ementa7 GlobalizationHRmustunderstandcultural en(ironmentsensurethatemployeescan"or%inan en(ironment of different culturesemployees can operate in appropriate language to be able to "or% togethercommunicationsareunderstoodbya multilingual "or%forceb7 echnology!no"ledge $or%er 6 indi(iduals "hose -obs are designedaroundtheac2uisitionandapplication of informationechnology: /ma%esorganizationsmore producti(e/helpscreateandmaintain competiti(e ad(antage/ pro(ides better and more useful informationc7 $or%force +i(ersityhe challenge is to ma%e the organizations moreaccommodatingtodi(ersegroupsof peopleHRMmustbeabletodeal"iththe different:*alues4eedsInterests.'pectationsd7 3%ill Re2uirements)abor 3upplyRightsizing6lin%ingemployeeneedsto organizational strategyContingent"or%ers:0art/time#emporaryand Contract "or%erse7 Continuous Impro(ementMa%ingconstanteffortstopro(idebetter products and ser(ice to customersInternal and .'ternal8uality Management.mployee In(ol(ement+elegation$or% eamsImportance of Human Resources to an 9rganizationHumanResourcesisthepartofthe organizationconcerned"iththepeople dimension:HumanResourcesisbothastaffor supportfunctionthatassistsemployees# and a function of e(ery manager;s -ob7 &our 5asic &unctions17 3taffing27 raining and +e(elopment defining essential functions of the -obRecruitment6theprocessofattracting2ualified applicants3election6theprocessofassessing"ho"illbe successful on the -ob27 raining and +e(elopment1cti(itiesinHRconcerned"ithassisting employeestode(elopup/to/dates%ills# %no"ledge and abilities&our 0hases:.mployee raining.mployee +e(elopment9rganization +e(elopmentCareer +e(elopment