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Humana Promotional Goods / LA Promotions Humana Internal - Updated 10-23-17 Return to Table of Contents Page 1 of 22 Table of Contents How to find the punch-out 2 How to search the site 3 How to place an order 6 How to request a custom item not listed in the punch-out 14 How to navigate the punch-out to place a custom order 15 How to place a return and damaged items 22 How to track an order 22 How to contact L.A. Promotions 22

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Page 1: Humana Promotional Goods / LA Promotions · Humana Promotional Goods / LA Promotions Humana Internal - Updated 10-23-17 Return to Table of Contents Page 11 of 22 • Once back in

Humana Promotional Goods / LA Promotions

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Table of Contents

• How to find the punch-out 2 • How to search the site 3 • How to place an order 6 • How to request a custom item not listed in the punch-out 14 • How to navigate the punch-out to place a custom order 15 • How to place a return and damaged items 22 • How to track an order 22 • How to contact L.A. Promotions 22

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How to find the punch-out 1. Visit iProcurement – type “go/iPro” in your Humana browser

2. Click on the Promotional Goods Store.

3. Click LA Promotions - Hum Inc

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How to search the site • When using the L.A. Promotions catalog, you can find items

using the search bar at the top of the site

• Or the categories on the left‐hand side.

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• Searching toothbrush would give results similar to the following:

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• Searching pen would give results similar to the following:

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How to place an order • Once you have located an item you want, click on the item.

• A screen similar to below will display

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• A screen similar to below will display. • Complete the fields shown

• Choose the Logo you want printed from the pull down list. • If you have a special logo

• please include the name/description of the logo in the Order Notes section

• email a copy of the logo to [email protected] • L.A. Promotions will confirm logo approval with the

Humana brand team (aka the Hive). • If you have an EVENT date or special shipping instructions -

please include the information in the Order Notes section.

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• Once completed click Checkout.

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• If your name and email address are correct, click Proceed.

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• If all details of your order are accurate, click Confirm Order.

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• Once back in iProcurement, you can proceed through the normal Checkout process.

• You will now proceed to the Humana iProcurement site.

• The data from your purchase will automatically populate the

requisition information.

• You will not be able to add any additional items to your cart after

submitting

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• Refer to the following document How to Edit Fields within your

iPro Requisition Order Quick Reference Guide to update any of

the following:

1. Accounting String

2. Deliver To Location/Address

3. Requestor

4. Changing the Need By Date for Delivery

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• To continue with your purchase click Submit.

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How to request a custom item

• If you cannot find what you are looking for on the site, contact L.A. Promotions to discuss your need and find the ideal item.

• You can call or email the following :

Leslie Adams

[email protected]

Phone: 502.244.2525

Fax: 502.244.2524

• Once you and L.A. Promotions have finalized the custom item, L.A. Promotions will load a quote in the Special Orders section of the punch-out so you can proceed with your order in iProcurement

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How to order custom items in iProcurement • Click Special Orders

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• Find your special order and click on the item • Once you have located an item you want, click on the item.

• A screen similar the below will display

• Click Add to cart

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• A screen similar to below will display.

• Complete the fields shown

• Once completed click Checkout.

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• If your name and email address are correct, click Confirm Order to proceed.

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• If all details of your order are accurate, click Confirm Order.

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• Once back in iProcurement, you can proceed through the normal Checkout process.

• Click submit

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• Your requisition order is now complete

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Contact Information • Hours of Operation:

• Monday – Thursday = 8:30 am - 5:00 pm EST

• Friday - 8:30 am - 3:00 pm EST

• Your support team is: Leslie Adams Kelly Meyer [email protected] [email protected] Phone: 502.244.2525 Phone: 502.244.2526 Fax: 502.244.2524 Fax: 502.244.2524

• Call or email for order status, incorrect/ damaged items, and any other questions.