huntingdonshire district council place survey 2008 presentation by sofia vartsaki mruk research ltd...

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Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676 0078 [email protected] www.cellomruk.co.uk

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Page 1: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

Huntingdonshire District Council

Place Survey 2008

Presentation by Sofia Vartsaki

mruk research ltd9 Northburgh StreetLondon EC1V 0AHTel : 0845 676 [email protected]

Page 2: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

Overview

Introduction and Methodology

Main Findings

- National Indicators

- Improvements for local area

- Views on District and County Council

- Waste and Refuse Services

- Leisure facilities

Page 3: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

Methodology

Place Survey template questionnaire used

Postal survey sent to 3,000 addresses

Addresses from Postal Address File (PAF) supplied by Audit Commission

Three full mailings to maximise response rates

Fieldwork: September - December 2008

A total of 1,177 residents responded. Response rate: 39%

Results accuracy: ±2.8% at 95% confidence limit

Data weighted by Audit Commission to reflect population

Page 4: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

Place Survey Hunts

Place Survey

National

% Difference

BVPI 06/07 Hunts

Change since

2006/07

NI 1 – % of people who agree people from different backgrounds get on well together in their local area

80.0 76.4 +3.6 77 3

NI2 – % of people who ‘very’ or ‘fairly’ strongly feel that they belong to their neighbourhood

59.8 58.7 +1.1

NI3 – % of people who have taken part in civic activity in the local area in last twelve months

13.8 14.0 -0.2

NI4 – % of people who agree they can influence decisions in their locality 27.8 28.9 -1.1

NI5 – % of people satisfied overall with local area 87.8 79.7 +8.1 77 10.8

NI6 – % of people who have participated in regular volunteering in last twelve months

30.9 23.2 +7.7

NI17 – Perceptions of anti-social behaviour

10.5 20.0 -9.5

NI21 – % of people who agree the police and other local services are successfully dealing with local concerns about anti-social behaviour and crime issues

24.9 26.3 -1.4

NI22 – % of people who agree parents take responsibility for the behaviour of their children in the area

31.8 29.6 +2.2

Page 5: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

Place Survey Hunts

Place Survey

National

% Difference

BVPI 06/07 Hunts

Change since

2006/07

NI23 – % of people who perceive that people not treating each other with respect and consideration is a problem in local area

22.2 31.2 -9.0 46 -23.8

NI27 – % of people who agree the police and other local public services seek people’s views about anti-social behaviour and crime issues

25.7 24.8 +0.9

NI37 – % of people ‘very well’ or ‘fairly well’ informed about what to do in the event of a large-scale emergency

16.9 15.3 +1.6

NI41 – % of people who perceive drunk or rowdy behaviour to be a problem in local area

22.8 29.0 -6.2 23 -0.2

NI42 – % of people who perceive drug use or drug dealing to be a problem in local area

22.7 30.5 -7.8 43 -20.3

NI119 – % of people who rate their health in general as very good or good 79.9 75.8 +4.1

NI138 – % of people aged 65 and over satisfied with both home and neighbourhood

90.1 83.9 +6.2

NI139 – % of people who think older people receive the support they need to live independently

27.5 30.0 -2.5

NI140 – % of people who are treated with respect and consideration by local public services ‘all’ or ‘most’ of the time

78.7 72.4 +6.3

Page 6: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

NI 1 – % of people who agree their local area is a place where people from different backgrounds get on well together

The majority of respondents agree that people from different backgrounds get on well together in their local area.

Results comparable with East Cambridgeshire.

Page 7: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

NI 2 – % of people who ‘very’ or ‘fairly’ strongly feel that they belong to their neighbourhood

When compared with other districts in Cambridgeshire, there is a strong sense of belonging to the local neighbourhood

Page 8: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

NI 4 – % of people who agree they can influence decisions in their locality

Few respondents think they can influence decisions. A quarter of respondents in Huntingdonshire definitely disagree they can influence

decisions affecting their local area and nearly half tend to disagree

Page 9: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

NI 5 – % of people satisfied overall with local area (as a place to live)

The majority of respondents are satisfied with their local area as a place to live. Results are comparable with Cambridge City and East

Cambridgeshire

Page 10: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

NI 17 – Perceptions of ASB(Combined measure - % who score 11 points or more. Maximum score 21)

Results comparable with Cambridge City and East Cambridgeshire.

... noisy neighbours or loud parties?

... teenagers hanging around on the streets?

... rubbish or litter lying around?

... vandalism, graffiti and other deliberate damage?

... people using or dealing drugs?

... people being drunk or rowdy in public places?

... abandoned or burnt out cars?

Page 11: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

NI 21 – % of people who agree the police & other local services are successfully dealing with local concerns about ASB and crime issues

This NI includes ‘don’t know’ responses. A fifth of respondents (19%) answered ‘don’t know’ and a further 31% answered ‘neither agree nor

disagree’.

Page 12: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

Other National Indicators

NI No.

Indicator Cambridge City

East Cambs

Fenland Hunts South Cambs

NI 3 % taken part in civic activity in last 12 months

15% 15% 11% 14% 21%

NI 6 % participated in regular volunteering

30% 27% 21% 31% 33%

NI 22

% of people who agree parents take enough responsibility for the behaviour of their children

40% 31% 22% 32% 41%

NI 23

% of people who perceive that people not treating each other with respect and consideration is a problem

21% 24% 38% 22% 18%

NI 27

% of people who agree the police and other local public services seek people’s views about anti-social behaviour and crime issues

23% 25% 25% 26% 28%

Page 13: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

Other National Indicators

NI No.

Indicator Cambridge City

East Cambs

Fenland Hunts South Cambs

NI 37

% of people ‘very well’ or ‘fairly well’ informed about what to do in the event of a large-scale emergency

16% 13% 15% 17% 15%

NI 41

% of people who perceive drunk or rowdy behaviour to be a problem in local area

32% 23% 32% 23% 9%

NI 42

% of people who perceive drug use or drug dealing to be a problem in local area

27% 30% 32% 23% 13%

NI 119

% of people who rate their health in general as very good or good

85% 79% 71% 80% 82%

Huntingdonshire scores highest in the percentage of residents who feel well informed about what to do in a large-scale emergency

Page 14: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

Other National Indicators

NI No.

Indicator Cambridge City

East Cambs

Fenland Hunts South Cambs

NI 138

% of people aged 65 and over satisfied with both home and neighbourhood

89% 87% 82% 90% 91%

NI 139

% of people who think older people receive the support they need to live independently

24% 29% 28% 28% 30%

NI 140

% of people who are treated with respect and consideration by local public services ‘all’ or ‘most’ of the time

77% 75% 73% 79% 77%

Huntingdonshire scores highest in the percentage of residents who feel they are treated with respect by local public services.

Page 15: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

Q10a – % of people who agree Huntingdonshire District Council provides value for money

Over a third of respondents neither agree nor disagree which could indicate a lack of awareness of Council spending

Page 16: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

Q10a – % of people who agree their District Council provides value for money

Results comparable to Cambridge City with the two Councils the highest for providing the highest value for money

Page 17: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

Q10b – % of people who agree Cambridgeshire County Council provides value for money

Two fifths said they neither agree nor disagree that Cambridgeshire County Council provides value for money (42%).

Page 18: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

Q11a – % of people who are satisfied with the way Huntingdonshire District Council runs things

5%

45%

36%

10%

4%

Very satisfied

Fairly satisfied

Neither satisfiednor dissatisfied

Fairlydissatisfied

Verydissatisfied

A third of respondents are neither satisfied nor dissatisfied. This could be an area for further study to ensure satisfaction is increased with these

respondents.

Page 19: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

Q11a – % of people who are satisfied with the way their District Council runs things

Results are comparable to Cambridge City

Page 20: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

Q11b – % of people who are satisfied with the way Cambridgeshire County Council runs things

Two fifths are neither satisfied nor dissatisfied. Results comparable to Cambridge City.

Page 21: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

Q8 – % of people who are satisfied with services provided or supported by Huntingdonshire DC

83%

80%

75%

67%

Refuse collection

Doorstep Recycling

Local tips / re-cycling centres

Keeping the land clear of litter & refuse

Overall, respondents are satisfied with services. Across all services, Huntingdonshire has highest levels of satisfaction.

Page 22: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

Q8 – % of people who are satisfied with services provided or supported by Huntingdonshire DC

73%

68%

55%

37%

26%

Parks & open spaces

Libraries

Sports & Leisure Facilities

Museums / galleries

Theatres / Concert Halls

When compared to other districts, Huntingdonshire has higher levels of satisfaction with parks & open spaces and libraries.

Cambridge City highest level of satisfaction with all arts and leisure facilities except libraries.

Page 23: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676

Most in need of improvement

Most in need of improving is activities for teenagers. This is followed by roads and pavement repairs, public transport and level of traffic congestion

21%

19%

17%

16%

16%

16%

15%

12%

52%

38%

36%

36%

26%

23%

Activities for teenagers

Road and pavement repairs

Public transport

Level of traffic congestion

Shopping facilities

Affordable decent housing

Level of crime

Job prospects

Community activities

Wage levels & cost of living

Sports and leisure facilities

Facilities for young children

Clean streets

Health Service

Page 24: Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel : 0845 676