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IncReasE yoUr fOotfAll Now!!!

ProMotiOn vAlid untIl 28Th fEbruAry 2017

Which freezer is right for me?

Branded FreezersLocations

Wall’s Econic 12

Wall’s Queue 6

Wall’s Vista 6

Wall’s Vista 12 LED


Wall’s MaxivisionIII LED

Wall’s Slimline Maxivision III LED

Wall’s Take HomeIsland Range

Café/CoffeeShop

Cinema/Theatre

ContractCaterer

ConvenienceStore

GardenCentre

HolidayVenue

HospitalShop

Ice CreamParlour

LeisureCentre

SportsCentre

LocalCouncil Newsagents Off

LicencePetrol

Forecourt SupermarketThemePark/Zoo

QSRFreezer

02www.wallsrefrigerationsolutions.com Telephone: 0161 366 2500

Note: may be found in other locations - this is a guide only

6 stEps To seLliNg IcE crEam

1let peoPleknoW yoU seLlice creAm

IMPULS

EZON

E

sweets/Chocolates

CRISPS/SNACKS

FREEZEROPTION 2

TILL Area

FREEZEROPTION 1

HEAVIESTTRAFFIC

MakIng Your cabInEteasY to finD coUld

IncreaseyouR saLes By amasSive 75%2

DraW atTentIonto Your cabInEt

Keeping youR caBineTcleAn & fuLlcouLd iNcreAseyouR saLes By 5%2

StoCk tHebesT seLlerS-thiS coUld IncrEaSeyouR saLes By 15%2

StoCkinG icE crEamall yeaR roUndcouLd iNcreAseyouR saLes By aSmucH as 25%2

Top TIpUse branded pointof sale items likepavement signs,flags & banners

Site your cabinetnear the till andother impulse

products

Top TIpUse a range ofinternal POSto ensure yourcabinet stands

out

Top TIpSales are lost by having

unappealingcabinets!

Fact

Provide a greatshopping experiencefor your customers!

Top TIpMake sure youalways have thebest selling

products in stockso that you dontlose any sales!

28% of ice cream issold over winter!3

Fact

Be An eXperT ice CreaM seLler witH adVice froM thE induStry leaDers!1

2 3 4 5 6

� Best loCatiOn� CleAn� worKiNg

ImpulseStickers

Close the Lid

stickers

BasketLabels

Ecoflex

A Board

NO.1* NO.2* NO.3*

1: Nielson, Total UK, Value market share, 52 W/E, 12.11.16. 2: Source: RMS 2008 and Walls Retailer Project Lolly Analysis 2011. 3: Source: Nielsen, Convenience, Value Sales, Winter 26 WE 03.10.15 – 26.03.16

*Nielsen, Convenience, Value Sales,14.05.16-24.09.16.

1 Page 1

selL moRe iCe cReam by StocKing the besTselLeRs

11 of the Top 12 Best Selling Impulse Ice Creams are made by Wall’s!*

Legend: Choc Snacks Filled Cones Kids Adult Refreshment

1 Wall’s Magnum Classic 10 Wall’s Magnum Double Chocolate

11 Wall’s Cornetto Strawberry

12 Wall’s Magnum Mint

7 Wall’s Solero Exotic

8 Wall’s Magnum Pink Raspberry**

9 Wall’s Magnum Double Caramel

4 Cadbury’s Flake® 99 Cone

5 Wall’s Twister

6 Wall’s Feast Chocolate

2 Wall’s Magnum White

3 Wall’s Calippo Orange

StoCk tHese 9 prOducTs tHe wHole seaSon For MaxiMum SaleS

The CorE 7 +NEW MagnumWhite

MagnumClassic

Calippo Orange CalippoCombo

Twister Feast Solero Exotic CornettoStrawberry

Magnum DoubleRaspberry

* Nielsen, Convenience, Value Sales, 14.05.16-24.09.16 **Delisted in 2017. Unilever recommend replacing with Magnum Double Raspberry

11:19 Page 1

The mosT coSt-eFfecTive way of StarTing to Sell ice creAm

Get

Ice CreamWorTh oVer

£270 Rrp*

Top SelLingIce CreAmS & biGgesT

2017 inNovaTionS

pay£359

+vat

StaTe oF arT, eNergYeffIcieNt fReezEr

+IncReasE yoUr fOotfAll Now!!!

WalL’s quEUE 6Dimensions (mm):

751(w) x 461(d) x 825(h)

*Value of ice cream at RRP +VAT. For the avoidance of doubt, retailers are free to set their own retail prices. We reserve the right to change any of the freezer branding, prices and free stock levels published here without notice. All values are correct at the time of being printed.


Orders subject to Unilever UK Ltd terms of business. See www.wallsrefrigerationsolutions.com for details.

Wall's branded freezers are purchased subject to a condition that the customer agrees to stock Wall’s impulse ice cream in 68% of the freezer space and that the unit will remain Wall’s branded.

Get

Ice CreamWorTh oVer

£410 Rrp*

Top SelLingIce CreAmS & biGgesT

2017 inNovaTionSStaTe oF arT, eNergY

effIcieNt fReezEr

+IncReasE yoUr fOotfAll Now!!!

SelEct The Deal thaT is rigHt fOr yOu

effIcieNt fReezEr

Our besT icE crEam FreeZers and stoCk dEals

pay£509

+vat

YouGet

Wall’s Vista 6

680 x 650 x 880

Over £270*

£359 +vat


1500 x 650 x 880

Over £470*

£609 +vat

Wall’s Econic 12

1257 x 707 x 957

Over £545*

£679 +vat

ICE CREAMWORTH RRP

FREEZER

NAME

DIMS WxDxH (mm)

You Pay

YouGet

Wall’s Slimline Maxivision III LED

816 x 882 x 1333

Over £410*

£1,209 +vat

Wall’s Maxivision III LED

1266 x 882 x 1333

Over £545*

£1,359 +vat

ICE CREAMWORTH RRP

FREEZER

NAME

DIMS WxDxH (mm)

You Pay


WalL’s vIsta 12 leD

*Value of ice cream at RRP +VAT. For the avoidance of doubt, retailers are free to set their own retail prices. We reserve the right to change any of the freezer branding, prices and free stock levels published here without notice. All values are correct at the time of being printed.Orders subject to Unilever UK Ltd terms of business. See www.wallsrefrigerationsolutions.com for details. Wall's branded freezers are purchased subject to a conditionthat the customer agrees to stock Wall’s impulse ice cream in 68% of the freezer space and that the unit will remain Wall’s branded.

Dimensions (mm):1000(w) x 650(d) x 880(h)

Our Best takE hoMe iCe cReam freEzers & stoCk dEals

IncReasE yoUr fOotfAll Now!!!

SelEct The Deal thaT is rigHt fOr yOu

Get

StaTe oF arT, eNergYeffIcieNt fReezEr

Ice CreamWorTh oVer

£515 Rrp*

Top SelLingTake homeIce CreaMs

pay

+vat+YouGet

ICE CREAMWORTH RRP

FREEZER

NAME

DIMS WxDxH (mm)

You Pay


*Value of ice cream at RRP +VAT. For the avoidance of doubt, retailers are free to set their own retail prices. We reserve the right to change any of the freezer branding, prices and free stock levels published here without notice. All values are correct at the time of being printed.Orders subject to Unilever UK Ltd terms of business. See www.wallsrefrigerationsolutions.com for details. Wall's branded freezers are purchased subject to a condition that the customeragrees to stock Wall’s impulse ice cream in 68% of the freezer space and that the unit will remain Wall’s branded. Baskets/dividers for the VT cabinets are available at an extra charge.

WalL’s taKe hOME IslaND 150Dimensions (mm):

1552(w) x 967(d) x 792 (h)


CartE d’Or j7 extra CartE d’Or sP6

Collars Cone holder Scoop Washpots

All Carte D’Or freezers supplied with a Scooping Kit FREE of charge:

Carte D’OR SCOOPINGFREEZERS ALSO AVAILABLE

Contact Wall's Refrigeration Solutions for more information

Ben & Jerry’s Freezers

Ben & Jerry’sCounter Top

Ben & Jerry’sUpright Vista 500

Ben & Jerry’s Vista 6

CUSTOMER INFORMATION waLl’s rEfriGeraTion SolUtioNs hAve TeamEd uPwitH biBby leasIng To oFfer leaSing for thoSeCusTomeRs wHo wIsh To pAy fOr eQuipMent* ovEra pErioD of monThs RathEr tHan PayiNg tHewhoLe pUrchAse PricE at the staRt.

The initial outlay is minimal – as little as three months payments to start with.

You choose the repayment period – from 2 to 4 years.

Not paying the full amount at the start means that your capital can be used elsewhere.

VAT is paid on each payment that is made monthly rather than added to the purchase price at the start - which can also be a significant sum.

Whilst ice cream is being sold from the freezer the profits can contribute to the repayments rather than having to use saved capital.

You know how much you need to pay each month which can help manage your budgets.

Tax incentives on leasing – 40% can be claimed back per year on your tax bill as opposed to 25% when purchasing. The customer is advised to seek guidance and advice from their accountant. Please note that leasing is only available for business use and is subjectto status. Call for details. All lease facilities are underwritten by acustomers individual circumstances at the time of proposal. For moreinformation see www.bibbyfinancialservices.com

*Leasing is subject to a minimum order value of £1,500. Business usersonly and written quotes upon request. Consumer Credit License number:622837/1

Model

Wall’s Queue 6

Wall's Vista 6 / 12 LED / 18 LED

Wall’s Econic 12

Wall's Take Home Island 150

Wall’s Maxivision III LED

Wall's Slimline Maxivision III LED



Additional Warranty Cost

£(Ex. VAT)

£66

FreEzer warRantY & extEndeD waRranTy

All freezers are sold with a 1 year full parts and labour warranty.

An additional 2 years full parts and labour warranty can be purchased at the time of your freezer purchase:

Can we Help? 0161 366 2500

Our Customer Service Team are here to help ALLcustomers. If you have a question about your freezerplease feel free to call us.

Email: [email protected]: www.wallsrefrigerationsolutions.com

£99

£143

environment


ColLectIon & diSposAl cHargEsModel Price £ (Ex. VAT)

Unilever owned freezer Free

Collection of customerowned freezer £79(at the same time as a new freezer delivery)*

Collection only of customer owned freezer £139(not at the same time as a new freezer delivery)*

*Size limit applies

DisPosaL of refRigeRatiOn eQuipMeNtIf you have a piece of refrigeration equipment that you no longerrequire we will be happy to provide you with a quote for the removal ofthis equipment from your site. It will then be disposed of correctly underthe duty of care provisions of the UK environment protection legislation.For every piece of refrigeration equipment we collect and dispose of97% of it is recycled.

Wall's Refrigeration Solutions is a member of the Advantage WasteBrokers WEEE Producer Compliance Scheme and our WEEE ProducerCompliance Scheme Membership Number is WEE/FC0255QV. Wall'sRefrigeration Solutions take on the WEEE responsibility of refrigerationequipment we supply (from 13th August 2005) – this means that wewill pay for the actual recycling of that equipment ensuring that it isdisposed of correctly.

UniLeveR suStaiNablE liVing PlaNIn November 2010, we set out the Unilever Sustainable Living Plan, committing to a ten year journeytowards sustainable growth. What makes our Plan different is that it applies right across the value chain.We are taking responsibility not just for our own direct operations but for our suppliers, distributors and - crucially - for how our consumers use our brands. Underpinning the Plan are over 50 targets.

WooDlanD trUstWall's Refrigeration Solutions are also actively supporting the Woodland Trust (Reg. Charity in England and Wales No. 294344; in Scotland No. SC038885) byplanting a tree for every piece of refrigeration equipment recycled. Over 16,400trees have been planted across the UK since the scheme began in 2006

The team at Wall's Refrigeration Solutions has also been out with the WoodlandTrust and helped to plant trees on a number of occasions. For more information onthis please view the news page on our website: www.wallsrefrigerationsolutions.com

2007...

2017 ...

1. Definitions1.1 In these Conditions:‘Confidential Information’ means the Contract and any secret or confidentialcommercial, financial, marketing, technical or other information, know-how, tradesecrets and other information in any form or medium whether disclosed orallyor in writing;‘Contract’ means the agreement made between WRS and the Customer for thesupply of Equipment and/or the performance of Work; ‘Customer’ means the person, firm or company to or for whom WRS agrees tosupply Equipment and/or perform Work; ‘Equipment’ includes all types of structures (whether forming an integral part ofa building or otherwise), cold stores and refrigeration plant and associatedmachinery, ductwork, systems and equipment and parts and spares which WRSagrees to supply and/or in respect of which, whether supplied by WRS or not,WRS agrees to perform Work; ‘Estimate’ means any quotation or estimate by WRS of the cost of Equipmentand/or Works;‘Force Majeure’ means any event outside the reasonable control of either partyaffecting its ability to perform any of its obligations (other than payment) undera Contract including without limitation any act done or not done pursuant to atrade dispute whether such dispute involves its employees or not;'Impulse Wrapped Single format ice cream' means ice cream: (a) which ispurchased by consumers for immediate consumption except as part of a meal;and (b) which is: (i) wrapped, or (ii) packaged in individual portions notexceeding 150 ml; and (c) which is intended to be eaten hand-held.‘Intellectual Property’ means patents, trade marks, design rights, databaserights, copyright (including rights in computer software), know how, trade dressand moral rights and other intellectual property rights, in each case whetherregistered or unregistered.‘Price’ means the sums set out in the Estimate, or in the absence of an Estimatein WRS’ published price list (subject to Condition 5.5) together with any valueadded tax due in respect of such sums; ‘WRS’ means Unilever UK Limited (trading as WRS Refrigeration Solutions),registered in the UK number 34527, at Unilever House, Springfield Drive,Leatherhead Surrey KT22 7GR; ‘WRS Warranty’ means the warranty subject to the terms and conditions setout at www.wallsrefrigerationsolutions.com/terms-and-conditions; and‘Work’ means the design, building, installation, servicing, maintenance and/orrepair of Equipment and/or such other services as WRS may from time to timeagree in the Estimate to provide.1.2 Headings to clauses shall not affect the interpretation of these Conditions.Words imparting the singular shall include the plural and vice versa. Wordsimparting a gender include every gender and references to persons include anindividual, company, corporation, firm or partnership.2. Estimate and Contract2.1 Any Estimate made by WRS is valid for 3 months from the date of issueand is given subject to these Conditions. In the event of a conflict between theEstimate and these Conditions, the Conditions shall take precedence.

3.6 If the Equipment is a freezer designed for the storage of any ice creamformat other than Impulse Wrapped Single format ice cream and is brandedwith WRS's Intellectual Property, the Customer shall only stock Unilever icecream in the Equipment and shall ensure that the total external visiblespace on the Equipment remains branded with WRS's Intellectual Property for 3years commencing on the date of delivery of the Equipment. 3.7 In the event of breach of clause 3.5 or 3.6 above, the Customer shall payto WRS on demand the applicable amount set out below as liquidated damages:(1) In the event of a breach before the first anniversary of the date of delivery, 100% of the difference between the price actually paid for the Equipment and the current WRS published list price for that Equipment (the“Difference”);(2) In the event of a breach between the first anniversary of the date of delivery and the day before the second anniversary of the date of delivery(inclusive), 75% of the Difference;(3) In the event of a breach between the second anniversary of the date ofdelivery and the date of expiry of this agreement (inclusive), 50% of theDifference.The parties confirm that this sum represents a genuine pre-estimate of WRS'sloss on breach of clause 3.5 or 3.6.3.8 It is the Customer's responsibility to ensure that the Equipment ordered issuitable for the Customer's requirements and that it will fit through access routesand in the chosen siting. The Customer has no right after delivery to request thatthe Equipment be returned for a refund or substituted for alternative equipment,and WRS reserves the right to charge the Customer for the Equipment and anaborted delivery charge if a delivery has to be aborted due to insufficient access. 3.9 It is the Customer’s responsibility to ensure that the Equipment:(a) is not plugged in until 4 hours has elapsed since it has been positioned;(b) is not used until 24 hours has elapsed since the Equipment was pluggedin to allow the unit to reach operating temperature. Failure to comply with this Condition 3.9 may result in stock loss for which WRSis not liable. It is the Customer’s responsibility to ensure that any products storedin the Equipment are appropriately insured.4. WRS’ Obligations4.1 WRS shall provide the Equipment to the specification set out in itspublished brochure from time to time. WRS shall be entitled to provideEquipment with different artwork to that shown in the brochure.4.2 WRS shall perform the Works with reasonable skill and care.4.3 WRS shall use such endeavours as shall be commercially practicable tomeet any estimated delivery or completion date but time for performance shallnot be of the essence of the Contract.4.4 In the event that WRS cannot reasonably obtain all or any part of theEquipment specified in the Contract, WRS shall notify and agree with theCustomer the type and additional cost (if any) of alternative Equipment andsupply such alternative equipment under the Contract.

7. Title7.1 Full legal and beneficial title in Equipment shall only pass to the Customerupon payment in full. WRS shall be entitled to recover payment for theEquipment notwithstanding that ownership has not passed to the Customer.Until title in the Equipment passes to the Customer, the Customer shall hold theEquipment on a fiduciary basis as WRS’ bailee and must store the Equipment(at the Customer’s cost) in good condition, separately and clearly identifiable asWRS’ property and insure it for its full replacement value. In the event of any lossor damage to the Equipment the Customer will hold the insurance proceeds ina fiduciary capacity for the benefit of WRS. 7.2 The Customer grants WRS and its agents and employees an irrevocablelicence at any time to enter any premises or vehicles owned, occupied orcontrolled by the Customer where Equipment (for which ownership remains withWRS) are reasonably thought to be in order to inspect them or, in circumstancesset out in Condition 9, recover them. On repossession by WRS, any rights of theCustomer to sell, dispose or deal with the Equipment shall immediately cease.8. Warranty and Liability8.1 Unless otherwise stated in the Estimate or on the WRS price list current atthe time of order the Equipment is supplied with 12 months parts and labourwarranty for defects to materials used in the construction of the cabinets by theoriginal equipment manufacturer. This warranty is subject to the conditions andexclusions set out in the WRS Warranty.8.2 Under certain circumstances, WRS does not hold the necessarypermissions or accreditations (e.g. UKPIA - Forecourts Contractor Safety Passport)to carry out Work on Equipment sited in certain locations. Where Equipment ispurchased for such locations, WRS will notify the Customer and agree thatEquipment will be supplied with either a 12 months parts only warranty or nowarranty for defects to materials used in the construction of the cabinets by theoriginal equipment manufacturer. This warranty is subject to the conditions andexclusions set out in the WRS Warranty.8.3 The WRS Warranty in Conditions 8.1 and 8.2 above sets out theCustomer’s sole remedy for loss or damage sustained as a result of WRS’negligence or breach of contract or any case whatsoever.8.4 Subject to its obligations under the WRS Warranty, WRS shall not in anycircumstances be liable for any loss or damage whether direct or indirect save inrespect of death or personal injury resulting from the negligence of WRS; and8.5 These Conditions shall apply in place of all other terms, undertakings andobligations whether expressed or implied, all of which are excluded to the extentpermitted by law.Without prejudice to Conditions 8.1 to 8.6, the total aggregate liability of WRSarising out of, or in connection with a Contract in any one year whether fornegligence or breach of contract or any case whatsoever shall in no event exceedthe Price payable in respect of the Work.8.6 Nothing in these Conditions shall affect the Customer’s statutory rightswhere the Customer enters into a Contract otherwise than in the course of abusiness.

Unilever UK Limited T/A Wall’s Refrigeration SolutionsTerms And conditions For Sale Of Freezers And Associated Services


2.2 WRS reserves the right to change any of the illustrations, details, pricesand specifications within any of its brochures without notice.2.3 The Customer may make an offer to purchase Equipment and/or Work byone of the following:(a) Submit an order online on www.wallsrefrigerationsolutions.com; or(b) Submit a signed copy of a valid Estimate.2.4 No legally binding Contract will be made between WRS and the Customerunless and until WRS sends the Customer written confirmation of acceptanceof the Customer’s offer.2.5 The Contract is made on and subject to only these Conditions to theexclusion of any other terms and conditions the Customer may purport to apply.No variation of these Conditions shall be effective unless in writing and signedby an authorised representative of WRS.2.6 Pursuant to a Contract, and in consideration of payment of the Price bythe Customer, the Customer engages WRS, and WRS shall provide theEquipment and/or Work to the Customer in accordance with, and subject to,these Conditions.2.7 The Customer shall be deemed to have accepted the Equipment onsignature of the delivery note and /or the expiry of 48 hours from the time ofdelivery, whichever happens earlier.3. Customer’s Obligations3.1 The Customer shall be solely responsible for and guarantees the accuracyand suitability of all drawings, information, instructions, advice andrecommendations given to WRS by or on behalf of the Customer in connectionwith or pursuant to the Contract.3.2 The Customer shall disclose to WRS all facts and information affecting orlikely to affect the Equipment and/or the Work and the health and safety of WRS'employees, agents and sub-contractors in the performance of the Work and/orthe provision of the Equipment and shall from time to time promptly disclose inwriting to WRS’ any alterations or prospective alterations to such facts andinformation.3.3 The Customer shall ensure that WRS shall have free of charge the use ofsuch facilities and services as WRS may from time to time reasonably require toprovide the Equipment and/or perform the Work. No person or any third partyprovided by the Customer to assist WRS shall be or be deemed to be anemployee or agent of WRS.3.4 It is a condition of the Contract that the Customer has obtained and shallmaintain all necessary permissions, consents and approvals in respect of theEquipment and the Work. The Customer shall promptly supply to WRS suchevidence of the same as WRS may from time to time reasonably require.3.5 If the Equipment is a freezer designed for the storage of ImpulseWrapped Single format ice cream and is branded with WRS's IntellectualProperty, the Customer shall display Unilever's Impulse Wrapped Singleformat ice cream in at least 68% of the Equipment display space and shallensure that at least 50% of the total external visible space on theEquipment remains branded with WRS's Intellectual Property for 3 yearscommencing on the date of delivery of the Equipment. The Customer mayterminate its obligations under this Condition 3.5 at any time after thefirst anniversary of the date of delivery by giving not less than one month's noticein writing to WRS.

5. The Price5.1 Prices include standard delivery to an unrestricted ground floor U.K.mainland site only. Prices are available on request for delivery outside the U.K.mainland. Invoices shall be raised when WRS receives the proof of deliveryfrom its carrier.5.2 All sums to be paid by the Customer shall be in Pounds Sterling andpayment shall be by cheque, debit or credit card or electronic transfer to WRS’nominated bank account, as agreed with WRS.5.3 Unless the Customer and WRS agree otherwise in writing the Customershall pay all invoices within 30 (thirty) days of the date of the invoice. 5.4 Interest pursuant to the Late Payment of Commercial Debts (Interest)Act 1998 (and associated legislation, as amended from time to time) shall bechargeable on sums that remain unpaid after the due date. The WRS Warrantyis not available for Equipment or Works in respect of which sums remainunpaid.5.5 WRS may without prejudice to its other rights and remedies by writtennotice to the Customer increase the Price by an amount equivalent to theadditional costs incurred by WRS:(a) where WRS has agreed in writing with the Customer to provide theEquipment or perform all or part of the Work outside WRS' normal workinghours (as notified by WRS from time to time); (b) due to a postponement to delivery of the Equipment or performance ofthe Work requested by the Customer, including WRS’ reasonable storage costs;and/or(c) due to any breach by the Customer of Condition 3; and/or,(d) due to any increase in WRS' costs under Condition 4.4. 5.6 The Customer shall pay WRS for any Equipment or Work not providedfor in an Estimate but supplied upon request.5.7 In the event that the Customer notifies that the Equipment and/or Workis postponed or cancelled, the balance of the Price for the Equipment and/orWork and an aborted delivery charge shall become immediately due andpayable. In the event of a cancellation, or a postponement of more than 3months’ WRS may dispose of the Equipment in a reasonable manner andrecover from the Customer any loss and/or expense thereby incurred.5.8 In accordance with the Waste Electronic and Electrical EquipmentRegulations 2006, WRS is responsible for the final disposal of all Equipmentpurchased by Customers on or after 13 August 2005. Customers will becharged for the cost of collection at the time of collecting the unit. Refrigerationequipment that is not covered by the Waste Electronic and ElectricalEquipment Regulations 2006 can be collected and recycled for a commercialcharge to be agreed with WRS. 6. Risk6.1 Risk in Equipment supplied by WRS shall pass to the Customer on theEquipment being loaded for delivery to the Customer or, if transported by orto the order of WRS, on arrival of the Equipment at the place of delivery.

9. Termination9.1 WRS may, without prejudice to other remedies, in writing terminate theContract at any time if the Customer:(a) commits a breach of contract; or(b) fails to make any payment due to WRS within 14 days after it falls dueunder these Conditions; (c) suffers or allows any distress or execution, whether legal or equitable, tobe levied on its property or obtained against it; or(d) offers to make any arrangement with its creditors or becomes insolvent(as defined in the Insolvency Act 1986 (“the Act”)) or enters into any insolvencyprocedure under the Act or takes or has any steps taken against it to place it intoany insolvency procedure under the Act or if a receiver or administrative receiveror manager is appointed over some or all of its business or assets.9.2 The termination of the Contract shall be without prejudice to the rights andremedies of either party which may have accrued up to the date of termination.10. Force Majeure10.1 Neither party shall be under any liability for any delay, loss or damagecaused wholly or in part by Force Majeure.10.2 If the Force Majeure continues for longer than 3 months either party mayat any time whilst such Force Majeure continues by notice in writing to the otherimmediately terminate the Contract.11. Confidentiality11.1 Each party shall ensure the secrecy of all Confidential Informationbelonging to the other party and shall not use nor disclose the same save for thepurposes of the proper performance of the Contract. 11.2 The obligations of confidentiality in this Clause 11 shall not extend to anyinformation which is required to be disclosed under any applicable law, or byorder of a court or governmental body or authority of competent jurisdiction.12. Intellectual Property12.1 The Customer shall not in any circumstances be entitled to any IntellectualProperty or other rights in anything supplied by WRS.13. General13.1 The Customer shall not but WRS may assign, transfer or sub-contract theContract in whole or in part to any third party.13.2 The Contract contains the entire agreement between the parties in relationto its subject-matter.13.3 The waiver by either party of any breach of the Contract shall not preventthe subsequent enforcement of any subsequent breach of that provision.13.4 If at any time any part of the Contract is held to be or becomes void orotherwise unenforceable for any reason, the validity and/or enforceability of theremaining provisions of the Contract shall not in any way be affected or impaired.13.5 Any notice required or permitted to be given by either party to the otherunder the Contract shall be in writing addressed to that party at the address atthe top of the Contract or such other address as may be notified by a party tothe other from time to time. 13.6 The Contract shall be governed by the laws of England.13.7 Either party may refer any dispute for resolution to a senior manager whoshall both use their reasonable endeavours to resolve any such dispute in thefirst instance as soon as reasonably practicable.13.8 All disputes or claims arising out of or relating to the Contract shall besubject to the exclusive jurisdiction of the English Courts.

Unilever UK Ltd, Unit 2A, East Tame Business Park, Rexcine Way, Talbot Road, Hyde, Cheshire, SK14 4GX Tel: 0161 366 2500 Fax: 0161 366 7374 Email: [email protected] www.wallsrefrigerationsolutions.com

Unilever UK Ltd Registered in England & Wales No 00334527 Registered office: Unilever House, Springfield Drive, Leatherhead, KT22 7GR

UFSS/V1 /2017

Unilever UK Limited T/A Wall’s Refrigeration Solutions WRS Warranty For Freezers And Associated Services – Terms And Process

1. Terms used in this document are defined in the “Unilever UK Limited t/a Wall’sRefrigeration Solutions terms and conditions of sale of freezers and associatedservices”. These terms are available at:www.wallsrefrigerationsolutions.com/terms-and-conditions

2. The WRS Warranty is only provided to Customers for Equipment and Workpurchased from WRS under a Contract subject to the Conditions. In the event of aconflict between the Conditions and the WRS Warranty, the Conditions shall prevail.Please note that, unless expressly agreed otherwise in writing by WRS, this WRSWarranty is not transferable.

3. WRS shall, subject to paragraphs 4 and 5 below, (at WRS’ absolute discretion)either replace free of charge or put in good wor king condition:

3.1 any parts of the Equipment (other than spare or replacement parts) becoming defective during:(a) the period of 12 months from the date of first installation of the Equipment;(b) the period of time specified in the price list current at the time of order of

the Equipment;(c) the guarantee period given by the manufacturer of the Equipment or

relevant part, whichever is the longer; and3.2 any spare or replacement parts becoming defective within 90 days of being supplied under this WRS Warranty. The cost of this replacement or repair includes the cost of parts and labour unless the Customer has been notified that it has a parts only warranty, where WRS will cover the cost of the relevant parts only. The WRS Warranty is personal to the Customer and is not transferable with the sale or leasing of the Equipment.

4. Replacement or repair under paragraph 3 is subject to the following conditionsbeing satisfied:

4.1 the Equipment (other than spares) shall have been installed within 3 months of delivery;4.2 the defect is reported by the Customer within 7 days of discovery and the Customer follows the correct procedure as set out paragraphs 6 and 7 below;4.3 the defect is not due to neglect, interference, power failure or fluctuation, abuse or improper use of Equipment by the Customer or a third party;4.4 the Equipment has not been damaged by movement by, or repaired or worked on by anyone other than WRS;4.5 the relevant part is reasonably obtainable by WRS failing which WRS may provide a suitable alternative and charge any additional cost to the Customer; 4.6 the Equipment is situated in the United Kingdom or the Channel Islands;4.7 the Customer does not pursue any claim concerning the Equipment without first giving WRS reasonable opportunity to replace or repair the Equipment under this WRS Warranty;4.8 if within a reasonable time WRS rectifies the defect, WRS shall be under no liability for any loss or damage arising directly or indirectly in connection with such defect or any delay in rectification.

5. Replacement or repair under paragraph 3 does not apply to:5.1 Glass parts, electric lamps, fluorescent tubes and/or starters;5.2 Faults caused by the incorrect siting of the cabinet, eg. using outdoors, siting in windows/drafts etc;5.3 Faults resulting from incorrect installation;5.4 Faults resulting from electrical supply, plug or fuse problems and use of electrical extensions;5.5 Faults caused by water supply failure or other plumbing or drainage problems;5.6 Calls requiring adjustments to thermostats, timers, controllers or on/off switches;5.7 Faults caused by defrosting cabinets or faults resulting from lids not being closed;5.8 Faults resulting from lack of maintenance e.g. blocked condensers, blocked drains, filter changes etc;5.9 Faults caused by exceeding the load level or incorrect product in the cabinet e.g. ice pops in freezers, warm drinks in chillers etc. (this may affect performance and increase operating costs);5.10 Faults in lids, frame or cosmetic damage, not notified at the time of delivery or installation;5.11 Replacement of seals/gaskets or non-LED light tube/lamp replacement;5.12 Faults caused by operator misuse;5.13 Product or any other losses; and5.14 Equipment used to store frozen products which are not pre-frozen ice cream or frozen yoghurt products.

6. Procedure for parts and labour warranty6.1 Requests for a warranty repair or replacement (“Warranty Work”)can be registered at any time by telephoning 0161 366 2500.6.2 Warranty Work will be conducted by a WRS technician or a WRS approved subcontractor between 8:30am to 17:00pm Monday to Friday (excluding Bank Holidays) (“Working Days”).6.3 Warranty Work will normally be carried out within 2 Working Days. 6.4 Before a request for Warranty Work can be accepted the Customer will be asked to quote its Equipment type and unique identity number which can be obtained from the silver property plate fitted on the rear of the Equipment. This information will be needed to confirm if the Equipment is currently registered for a WRS Warranty. Under no circumstances should the silver property plate be removed from the cabinet as this will invalidate the WRS Warranty.6.5 The Customer must provide details of the problem being encountered and answer a series of simple questions to assist in identifying the fault to ensure that the correct remedial action can be undertaken.6.6 Depending on the nature of the fault the Customer may be asked to carry out simple checks before a call is registered and Warranty Work is confirmed. This procedure is to assist in returning Equipment to an operational state at the earliest possible opportunity and avoid charges for problems not covered by the WRS Warranty. Every effort will be made to identify any charges not covered by the

WRS Warranty prior to attendance by a technician. Payment will be required for any attendance and parts not covered by the WRS Warranty. The Customer will be advised of these and payment for them must be made in advance of any such work being undertaken.6.7 The Customer will be given a unique call reference number, which is a confirmation of a request for Warranty Work and must be quoted in the event of any subsequent query.6.8 The Customer will be required to give details of its credit or debit card, so that payment may be taken should no fault be found with the Equipment itself or if the work is not covered by the WRS Warranty. If the work carried out is covered by the WRS Warranty no charges will be made against the credit or debit card. In the event that the Customer cannot provide credit or debit card details, the technician will be instructed to collect a minimum call charge in cash before commencing Warranty Work. If the repairs are covered by the warranty, any cash deposit will be refunded by the technician before he leaves.6.9 Failure to pay for any work carried out on the Equipment that is not covered by the WRS Warranty will invalidate the remaining warranty period on the Equipment.6.10 This warranty procedure is to ensure:(a) continued availability of cost effective Equipment;(b) the speediest possible return of the Equipment to an operational state in

support of the sale of ice cream products; and(c) a quality, cost effective service facility is maintained and available to respond

to all genuine component or operational failures associated with the Equipment.

7. Procedure for parts only warranty7.1 All new cabinets purchased from WRS where work cannot be undertaken on site will be supplied with a parts warranty only. This will be discussed when placing the order with WRS.7.2 Parts can be purchased at any time by telephoning our Customer Care Line on 0161 366 2500.7.3 Before a request for a spare part can be accepted the Customer will be asked to quote the Equipment type and unique identity number which can be obtained from the silver property plate fitted on the rear of the cabinet. This information will be needed to confirm that your cabinet is currently registered for parts only warranty. Under no circumstances should the silver property plate be removed from the cabinet, as this will invalidate the warranty.7.4 The Customer will then be asked to provide details of the faulty part required. A valid purchase order or details of the Customer’s credit or debit card will be required, so that WRS can take payment and ship the required part.7.5 All failed parts must be returned by the Customer to WRS with site information and the serial number of the Equipment repaired. WRS will test and confirm to the Customer if the part is faulty within 7 days of receipt. A credit will be issued for the original part if the part is found to be faulty.7.6 All parts returned which are found not to be faulty will not be credited. Notice of this action will be made to the Customer.

Unilever UK Limited T/A Wall’s Refrigeration Solutions WRS Warranty For Freezers And Associated Services – Terms And Process

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