Performance Improvement -

Report

Acknowledgments

I3 - Tokyo Electron

Kathryn Turman, Paul Silva, and Thomas EbromBob Mayekawa and Wayne Parent

BAAN: Main Enterprise Resource Planning (ERP) System is the financial/operational core used for all other systems.

Prophet: Forecasting software used to optimize stock levels based on various parametric variables and statistical methodologies.

New Information System: an internal system, core to TEL Headquarters.

Rapid: Informational webpage revealing partinformation between Tokyo Electron America &Tokyo Electron.

Cancun: Informational webpage that displaysalternate parts, assemblies, Bill of Materials, andRSPL information globally.

AWI: File used to help predict demand for eachspare part, and alarms the planners when partsare low on inventory.

System Interaction - ManualProject Background• Tokyo Electron America (TEA) is the U.S. Sales and Service

headquarters for Tokyo Electron Limited.• Within the Planning department at TEA, there is a need for a

planning manual which encompasses all of the main systemsand functions Planners use on a day to day basis.

• There is also need for design improvements to a current PowerBI Report regarding On-Time Delivery metrics derived from KeyPerformance Indicator metrics.

Create an interactive training manual detailing the responsibilitiesof a Planner, software used, and how the systems interact withone another.

Deliverables - Manual

Deliverables - ReportUtilizing Data Analysis Expression (DAX) Code, create customvisualizations for OTD efficiency overtime, Hit Rate performance,and identify consistently missed parts.

Objective - Manual • Create an Interactive Manual tailored to the daily

responsibilities of a new Planner.Main Goal: Decrease one-on-one training time and increaseproductivity for Planning Department.

Objective - Report • Design customer visualizations for looking at on-time delivery

metrics.Main Goal: Identify common trends in delivery metrics forroot-cause analysis regarding poor KPI performance.

Design and Manipulation - Report

Cost Analysis - Manual

Sponsor:Tokyo Electron Champions:Bob Mayekawa - Director of Supply Chain Management, Customer Support RelationsWane Parent - Planning ManagerSupervisors:Dr. Jesus Jimenez – Capstone Professor Dr. Patrick Thomas - Capstone ProfessorContributors: Molly McDaniel - Materials Planner Don Froehlich - Materials Planner Robert Barrios - Materials Planner Claire Barbosa - Materials Planner Hailey Stirneman - Materials Planner Elly Winters – Data Informatics Analyst

$33,750

$23,625

$10,125

$0

$10,000

$20,000

$30,000

$40,000

Cost without manual Cost with manual Cost savings

Cost of Training New Planner

• Implementing the Interactive Manual will generate costsavings by reducing the training period of the new Planner,resulting in both time and effort saved for both the new andcurrent Planner..

• Utilizing this report will allow users to draw conclusions,make comparisons, and notice trends-over-time based ondelivery performance. These custom visuals will aid UpperManagement, and Planning when evaluating pastperformance.

• We recommend testing this manual out on the next Plannerto observe its effectiveness. If there is room for improvement,we propose incorporating training through video and audiorecording.

• By utilizing this Power BI report we believe analyzing cost ofmisses in comparison with OTD performance will render somesubstantial metrics. We also believe this will create ground fora study on inventory optimization at TEA; for balancing partssold with costs of inventory.

Recommendations

BAAN

PROPHETRAPID

NIS AWI CANCUN

Verify inventory levels or view certain transactions

Pulls all information from BAAN. Snapshot of BAAN data

Validate transaction data. Conduct POA and Mass

Upload

Snapshot of Japan and TEA BAAN posted transaction data