iab mobile marketing center of excellence what is mobile?

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What is Mobile? Media, Platform, Device, Network, or Something Else Entirely Joe Laszlo, Senior Director IAB Mobile Marketing Center of Excellence

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What is Mobile? Media, Platform, Device, Network, or

Something Else Entirely

Joe Laszlo, Senior Director

IAB Mobile Marketing Center of Excellence

IAB’s Mobile Marketing Center of Excellence

• Launched in December 2010 • Think of the Mobile Center as “a mini IAB

within the IAB” • Goal: drive growth of the mobile

advertising marketplace and of our members’ share of mobile marketing spend

• Five Mobile Center staff, led by Anna Bager, IAB’s VP of Mobile

• Separate Mobile Center Board of Directors, which reports to overall IAB Board

1 IAB | Mobile Marketing Center of Excellence

2

IAB Mobile Marketing Center Board and Supporting Members

Current as of September, 2014

3

What is Mobile? IAB Mobile Center

The Consumer Audience is Increasingly Mobile

4

13%

4%

45%

13%

15%

40%

7%

6%

36%

20%

44%

57%

0% 20% 40% 60%

None of these

Other mobile device

Basic mobile phone

eReader

Tablet

Smartphone

2014

2012

Percentage of Consumers Owning and Using Device

Sources: IAB Mobile Super Bowl Consumer Survey, conducted by Harris Interactive, January 2012. n=2,217 (US adults); IAB 2014 Mobile Super Bowl Consumer Survey, conducted by Harris Interactive, January 2014. n=2,047 (US adults).

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US Smartphone Ownership by Race/Ethnicity

5 Note: Percentage of cell-phone owning adults Source: Pew Internet Life Project, Jan. 2014

All Adults

White African-American Hispanic

58%

53% 59% 61%

Kleiner Perkins Reports Robust Global Mobile Growth

Source: Mary Meeker, “Internet Trends,” Presented at Code Conference, May 28, 2014. Data from StatCounter, 5/14. 6

Mobile Grew 76% From 1H 2013 to 2014 Mobile Ad Revenue

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$0 $1 $2 $3 $4 $5 $6

1H 2014

1H 2013

Mobile Ad Revenue, US$ Billions

Note: Format breakdown not available for 2013. Source: PWC, IAB Internet Advertising Revenue Report, 2014 first six months results, Released October 2014

Total: $3.04B

Total: $5.33B Search: $2.73B

Display: $2.50B

Other: $104M

What is Mobile? • It’s a device • It’s a network • It’s an operating system • It’s a technology • It’s a business model • It’s a medium • It’s a platform • It’s a buzzword 8

Mobile Is Everywhere and Everything

9 IAB | Mobile Marketing Center

Defining “Mobile First”

• Mobile First is often described in terms of business strategy—it’s how companies should think.

• But Mobile First is really about how consumers with smartphones and tablets are living their daily lives. • It’s about a behavioral and social change

• These changes create challenges and opportunities for companies seeking a consumer audience

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A Generational Change IAB Mobile Center

Remember When People Held Up Lighters at Concerts?

12 Sources: Washington Post, Photo by Neilson Barnard/Getty Images, Dec 2013

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Now There’s an App For That

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IAB MIXX Awards Custom Mobile Rich Media Display GOLD

Jack in the Box Horizon Media & AdColony

http://player.vimeo.com/video/105620217

Always Connected Mobile Hispanic Millennials

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• There is no such thing as being “offline” to Hispanic Millennials.

• Many don’t remember a time when getting “online” took an effort.

• Online is just the natural state of being. • Offline? When they want to be hiding or

unavailable.

When I visit Guatemala, I am completely offline, with only a pre-paid phone, but it doesn’t have internet. I don’t like that it takes longer to do things I can do immediately on my iPhone, like sending email, banking, shopping, and using my apps.”

My iPhone is always close by and on, in case someone needs my help, or for my family or boyfriend to contact me.” “

They Rely on their Smartphones • We asked respondents to talk about all the

things that the smartphone does for them.

Mobile Hispanic Millennials

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Flashlight

PC

To-do list

Wallet Camera

TV remote

Video recorder iPod/MP3 Player

Bank

Child pacifier

Yellow Pages

Voice recorder

Notebook Family scheduler

Map

Alarm clock

Calendar Budgeter

Gadgets and Devices

Services Organizers

Even ovulation trackers!

Device Nostalgia • This group feels a very strong

attachment to its phones. • Likely to keep phones even

after they are upgraded or replaced.

• The phone itself sparks nostalgia as a memento.

• Because the phone can be the repository of sentimental texts, photos, or game scores.

Mobile Hispanic Millennials

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“Mobile” Can Be Any Screen

18 Source: http://www.timessquarenyc.org/index.aspx, http://mobilephones.umwblogs.org/imagery/

Or No Screen At All

19 Source (Google Glass): http://blogs.independent.co.uk/2013/02/20/a-detailed-look-at-the-google-glass-experience/

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Information Gets More Subtle and Pervasive

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devices that are designed to augment our sensory and cognitive capabilities...

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And We Don’t Use Screens One at a Time

77% of the time when we’re using a TV, we’re using another device 49% with a phone | 34% with a PC/laptop

57% of the time when we’re using a smartphone, we’re using another device 29% with a television | 28% with a PC/laptop

Source: http://services.google.com/fh/files/misc/multiscreenworld_final.pdf

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This gets even more confusing when you consider that the time we spend with any one device is often also spent with other devices. Research shows that more than three quarters of the time we spend using televisions is spent also using another device, typically a phone. I wrote this talk on a laptop, but was listening to Pandora and checking Twitter on my phone.

IAB MIXX Awards Rising Stars Mobile Rich Media GOLD

Showtime Networks OMD & Medialets

http://player.vimeo.com/video/105620356

Screens Can Bring Families Together

23 Source: The Onion

Or Keep Us Company When We’re Alone

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Percentage of Use In Home

25 Source: Council for Research Excellence

Smartphone Tablet

82% 64%

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First, we know that “mobile” use is rarely mobile. The vast majority of both smartphone and tablet use is happening within the home, so assuming that users are in a hurry or looking for a chance to fill time waiting for a bus is not the likely case.

Smartphones Enable Shared Personal Experiences

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Lately I’ve been observing a whole host of new behaviors emerge in myself, and in others, related to the use of mobile devices – particularly smartphones. And I believe that in order to crack the code of mobile advertising, we need to first unlock some of the motivations behind these behaviors.

Mobile Changes How We Relate to the World

27 Source: NBC/AP

And Changes Everyday Activities

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Lately I’ve been observing a whole host of new behaviors emerge in myself, and in others, related to the use of mobile devices – particularly smartphones. And I believe that in order to crack the code of mobile advertising, we need to first unlock some of the motivations behind these behaviors.

Small Children Treat TVs & Magazines Like Broken Tablets

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IAB MIXX Awards Custom Mobile Rich Media Display BRONZE

Johnson & Johnson Mindshare Turkey & mobilike

http://player.vimeo.com/video/105620182

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Implications: What Marketers Think About

Mobile

IAB Mobile Marketing Center of Excellence

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Marketers Report Strong Budget Increases from 2011-13

32 Source: Marketer Perceptions of Mobile Advertising—2013, IAB Study conducted by Ovum, for release Sept. 2013, n=301

55% 28%

10%

7% 2011

Less than $50K Between $50K-$150KBetween $150K-$300K More than $300K

24%

21%

23%

16%

16%

2013

Less than $50K Between $50K-$150KBetween $150K-$300K Between $300K-$500KMore than $500K

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Fragmentation, Privacy, Metrics Top Mobile Challenges List

33

7 8 7 9

26 26 25 34

44 43 55 42

23 22 13 15

0%10%20%30%40%50%60%70%80%90%

100%

High importance

Important

Fairly important

Low importance

Device/OS Fragmentation

Lack of Standard

Metrics

Lack of Agency

Expertise

Privacy Issues

What do you see as the key challenges for mobile advertising from a brand/buyer perspective?

Source: Marketer Perceptions of Mobile Advertising—2013, IAB Study conducted by Ovum, for release Sept. 2013, n=301

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Marketers Rank Responsive, HTML5, Native as Key Trends

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4% 8% 10% 8% 13% 7% 20% 4% 5% 7% 6%

9% 20% 10%

6% 10% 9% 15%

12% 19% 16%

33% 37% 38% 40% 40%

30% 34% 54%

40% 36% 31% 27% 25% 21%

0%10%20%30%40%50%60%70%80%90%

100%

Very important

Important

Slightly important

Not important

Don't Know

How important are the following developments in mobile advertising?

Source: Marketer Perceptions of Mobile Advertising—2013, IAB Study conducted by Ovum, for release Sept. 2013, n=301

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Mobile in a Word: Marketers’ Views

35 Source: Marketer Perceptions of Mobile Advertising—2013, IAB Study conducted by Ovum, for release Sept. 2013, n=301

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Growing Mobile & Cross-Screen Advertising

IAB Mobile Marketing Center of Excellence

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How Do We Grow Mobile? • Understand mobile as a behavioral and

cultural shift, not a device or technology.

• Push creative and media agencies to make all campaigns mobile-ready.

• Think about mobile and cross-screen early in planning campaigns.

• Push metrics vendors on ways to assess and measure this new world.

37 IAB | Mobile Marketing Center of Excellence

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We won’t realize the full potential of mobile advertising until we begin to develop advertising applications around the full suite of emerging mobile behaviors.

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I would suggest that we haven’t yet begun to develop mobile advertising around the full suite of mobile behaviors that are emerging. Let’s consider how mobile advertising is beginning to take shape:

IAB MIXX Awards Rising Stars Mobile Rich Media BRONZE

Beam Sauza Tequila Starcom MediaVest Group, Microsoft Advertising, and Zumobi

http://player.vimeo.com/video/105620354

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Think More Precisely About Mobile Users

Passive Active

Not moving Moving

In home Out of home

Calm Agitated

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If we treat mobile like a channel it will cannibalize the digital spending that has gone into banners and search; if we treat it as a horizontal and understand the new emerging habits that people are forming around their phones, it will not only cannibalize search and display, but it will also capture a piece of television, out of home, promotions, and more!

IAB Areas of Focus for 2015 IAB Mobile Center

41 IAB | Mobile Marketing Center of Excellence

• Viewability • Retina-scale creative standards

• Revisit mobile rising stars • Responsive design • Timetable for retiring the 320x50

• Tracking and targeting across screens • Guidance on mobile and programmatic • Location privacy

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What is Mobile? IAB Mobile Center

CANNES LIONS 2014 Grand Prix 2014 Mobile Lion Ad

Nivea Sun Kids FCB Brazil

https://www.youtube.com/watch?v=QI9biMnmrVg

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Mobile Does, and Does NOT, Change the Basics of Marketing

Advertising Success! Right message

Right consumer

Right time

Right place

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Understanding mobile behaviors means understanding the larger ecosystems in which mobile devices are used.

“Let’s not treat mobile like the web, only smaller.”

--Michael Zimbalist, SVP Ad Products and R&D, The New York Times

46 IAB | Mobile Marketing Center of Excellence

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Thank you! [email protected]

IAB Mobile Marketing Center of Excellence