iaf europe conference, finland, helsinki 2010
DESCRIPTION
Rites, myths, magical tools & paradoxes in Helsinki 2010TRANSCRIPT
Last update: 1-7-2010
15:30 - 17:30
15:30 – 20.00 Non-stop Coffee Break (in the lobby & outdoors + wikiwall + photo projections)
17:30 - 17.50 PLENARY SESSION - Welcome (Introduction to the conference theme, Väinämöinen(Finnish traditional) clothing, Video about the theme prepared by FAFA, Led by Gary Austin, representing IAF Europe, Jarmo Manner, Chairman of the Finnish Association of Facilitators (FAFA))
17:50 – 19.00 PLENARY SESSION - Treasure Hunt - What do we want to know from each other? (Facilitated session). Sharing group knowledge with Pepe Nummi & Leni Grünbaum
19:15 - 21:00 Welcome reception and dinner
Bonfire, Lappish tent, participatory future telling and spells
Sauna and swimming (women only) by the pool
Sauna (men / mixed) by the beach
EVENING ACTIVITIES
Dance Training (Finnish traditional dances Letkajenkka, Humppa etc)
20:00
20:30 - 21:00
20:30 - 21:00
21:00
22:00 – 23.30 Lavatanssit - Traditional Finnish Dance Event with a live band
Arrival, registration & check-in
BEGINNING OF THE CONFERENCE
MORNING ACTIVITIES
Swimming & sauna (mixed)
Breakfast
Guided Nordic pole walking (30-45)
Guided hike into the nature (30)
06:30 - 08:45
07:00 - 08:45
08:00 - 08:45
08:20 - 08:45
09:40 - 10:40 Scaling up participation: Using technology to let every-one be part of the brainstorm (60) Theodore Grossardt, USA | Tapani Särkkä, Finland
10:50 - 11:50 Understanding Change (60) Jan Morgan, Australia | Dianne Watts, Australia
09:40 - 11:50 Us and Them: And after all we are only ordinary men (120)
Jan Lelie, The Netherlands
WORKSHOPS | 09:40 - 11:50
09:40 - 10:40 Facilitating Strategic Planning in Schools (60) Robert C Wynter, Jamaica
10:50 - 11:50 Virtual facilitation: Tools to get in touch with light & dark side of people thinking (60) Ilkka Mäkitalo, Finland | Annika Ranta, Finland
09:40 - 11:50 Behave Yourself! (120) Bruce Rowling, United Kingdom
Key to Themes: Rites Myths Magical Tools Paradoxes
>> 15
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>> 11
Silent moment in the Sofia chapel 07:00 - 08:45
PLENARY SESSION - Networking and getting focused on the day (50) led by Piritta Kantojärvi 08:45
Continued on next page >>
>> 8
>> 9
10:40 11:50 09:40
BR
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/ SESSION
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09:40 - 11:50 Designing State of the Art Processes (120) Nille Skalts, Denmark
>> 17
09:40 - 11:50 The scientific approach and conflict management: Spot the link. (120) Elizabeth Mc Donnell, United Kingdom
09:40 - 11:50 Facilitation through Art Piritta Kantojärvi, Finland
09:40 - 11:50 Project Retrospectives: Exploring Light & Darkness and Learn for the Future (120)
Sieglinde Hinger, Austria
WORKSHOPS | 09:40 - 11:50 (continued)
>> 12
>> 14
>> 13
12:00 - 12:25 PLENARY SESSION - Sharing - facilitated session for the whole group (25)
13:20 PLENARY SESSION - Energizer
12:30 - 13:30 Lunch
WORKSHOPS | 13:40 - 16:50
Key to Themes: Rites Myths Magical Tools Paradoxes
13:40 - 15:10 Magic Innovation Leadership: How facilitation facilitates innovation (90) Kristin Reinbach, Germany
15:20 - 16:50 Change Journey Map: Method to describe change in metaphoric way (90)
Vesa Purokuru, Finland | Päivi Kutilainen, Finland
13:40 - 15:10 Who do you think you are? (90) Malin Morén, Sweden | Malin Hailman, Sweden
15:20 - 16:50
>> 26
>> 27
>> 18
>> 19
15:10 13:40
A ray of Light: Facilitation in multi-ethnic post-conflict groups (90) Aleksandar Živanovid, Bosnia & Herzegovina
13:40 - 15:10 Multi-Wall: Real-time, simultaneous, multi-location facilitation (90) Tony Mann, United Kingdom
13:40 - 15:10
>> 20
>> 21 Idealogue: A highly interactive method for groups designed for maximum dialogue (90) Pepe Nummi, Finland
15:20 - 16:50 Reaching inward in order to connect outwards: Using images to facilitate across difference (90) Susanne Taylor, Germany
15:20 - 16:50
>> 28
>> 29 Investing in yourself in order to deliver your best work (90)
Cheryl Phillips, Australia
>>
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BR
EA
K / SE
SSION
CH
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<<
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16:50
WORKSHOPS | 13:40 - 16:50 (continued)
13:40 - 16:50
13:40 - 16:50 Paradox in facilitation: Explore your own experience by playback theatre and drama methods (180)
Anneli Tuura, Finland
13:40 - 16:50
Aggressive language: A blessing in disguise for the facilitator (180)
Robert Krzisnik, Slovenia
13:40 - 16:50
The dark side of facilitation: Unconscious anxiety in groups and how to survive (180) Lars Borgmann, Denmark | Michael Stig Oerbech, Denmark
>> 22
>> 24
>> 23
>> 25 The heroes’ journey: Helping inflexible groups & inflexible facilitators get unstuck (180)
Carol Sherriff, United Kingdom | Simon Wilson, United Kingdom
17:00 PLENARY SESSION - Sharing (facilitated session for the whole group) (30)
17:45 NON PROFESSIONAL WORKSHOPS (45-75min ) Learning to play the Finnish zither | Drumming | Finnish language and culture | Baking Carelian Pies | Meditative Singing | Finnish Folk Dancing | IAF Europe
Member Meeting - Simon Wilson
Key to Themes: Rites Myths Magical Tools Paradoxes
EVENING ACTIVITIES
19:00 - 20:30 Conference Gala Dinner
20:30 Bonfire, Lappish tent, participatory future telling and spells
20:30 - 23:00 Sauna and swimming (men / mixed) by the pool
20:30 - 23:00 Sauna (women only) by the beach
21:00 - 23:00 Improvisation Dancing
21:00 Karaoke
MORNING ACTIVITIES Swimming & sauna (mixed)
Breakfast
Guided Nordic pole walking (30-45)
Guided hike into the nature (30)
06:30 - 09:00
07:00 - 09:00
08:00 - 08:45
08:20 - 08:45
09:00 - 12:10 Making and Breaking Patterns of Behaviour: Recognising, evaluating and changing patterns of behaviour using facilitated experiential learning tools (150) Ann Alder, United Kingdom
09:00 - 12:10 Online facilitation: How can online tools help you do more great work? (150)
Tytti Siltanen, Finland | Stuart Reid, United Kingdom
WORKSHOPS | 09:00 - 12:10
09:00 - 12:10 From participation to true engagement (150)
Keith Warren-Price, United Kingdom | Bruce Rowling, United Kingdom
09:00 - 12:10 Using warm-ups & energizers in training sessions in SE European (150) Afrodita Kermicieva-Panovska, Macedonia
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>> 34
hiljentyminen (open doors in the chapel) 07:00 - 09:00
Continued on next page >>
Key to Themes: Rites Myths Magical Tools Paradoxes
10:40 09:40 12:10
09:40 - 10:40 Overcoming resistance and building buy-in (90)
Ingrid Bens, USA
10:50 - 11:50 Resilience – Building Key Characteristics for Future Change (90) Gary Austin, United Kingdom
>> 38 >> 30
BR
EAK
09:00 - 12:10 Playful and serious: Contradiction or potential? (150)
Jonas Roth, Sweden | Helen Lindahl, Sweden
>> 35
09:00 - 12:10 Theory U: Presencing for facilitator (150) Christine Wank, Germany
>> 36
WORKSHOPS | 09:00 - 12:10
09:00 - 12:10 Facilitating the union to get and keep members (150) Knud Lindholm Lau, Denmark
>> 37
12:15 PLENARY SESSION - Sharing & closing the conference / announcement of next year’s conference (facilitated session for the whole group) (45)
13:00 - 14:00 LUNCH
EXCURSIONS
Key to Themes: Rites Myths Magical Tools Paradoxes
PLEASE REGISTER BY CLICKING ON THE EXCURSION OF YOUR INTEREST (EMAIL - REGISTRATION)
Scaling up participation Using technology to let everyone be part of the brainstorm Theodore Grossardt, Community Decisions, LLC, Paris, KY, USA | Tapani Särkkä, Matrex Oy, Helsinki, Finland
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
09:40-10:40
60 Minutes
- - - - - - - - -
Experienced
5 - 100
The challenge with many processes is the limit on how many people can participate. In this session you’ll learn how to use keypads to organize brainstorms, sort among options and ideas, and prioritize, even with large groups. Keypads are getting cheaper and easier to use every day, and allow facilitators to maintain high quality interactions within larger groups. This session helps facilitators address one of the paradoxes of facilitation, quantity –v- quality, through the intelligent use of increasingly available participatory technology. This is not mere voting or polling: creative use of a conceptually simple tool allows for groups to discover who they are, what they value, and why. Learning Objectives/Outcomes: The participant, at the end of the session, will be able to; Understand basics of technology manipulation
Translate flipchart input into group of rateable items
Interactively gather appropriate input from a large group regarding a group of ideas
Understand how and where to incorporate keypad technology
Other Relevant Info: Our team has worked on large group processes for the past 10 years and has been involved in a broad range of community involvement/decision problems including several major bridge designs, architectural design, transit station design, landscape design, adaptive re-use of historic structures, land use planning, and most currently the clean-up and re-use of a contaminated uranium enrichment plant. We are published in transportation, geography, planning, and GIS journals. We have provided training sessions to several US state government agencies, and last year presented training to public officials and consulting firms in Helsinki. This is a component of the larger Structured Public Involvement process that we have originated and deploy.
Theodore Grossardt & Tapani Särkkä
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Facilitating Strategic Planning in Schools Robert C. Wynter, Alignment Limited, Kingston, Jamaica
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
09:40-10:40
60 Minutes
Myths & Paradoxes
All levels
unlimited
Engaging all stakeholders in schools to develop Strategic Plans using the Balanced Scorecard methodology engendering high levels of alignment, buy-in and commitment to execution!!! Learning Objectives/Outcomes: The participant, at the end of the session, will be able to;
Foster open participation with respect to client culture, norms and participant diversity
Engage the participation of those with varied learning/thinking styles
Achieve a high quality product/outcome that meet clients needs
Get a grasp of the facilitating schools strategic plans
Robert Wynter
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Us and Them: And after all we are only ordinary men Jan Lelie Mind@Work, Den Haag, The Netherlands
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
09:40-11:50
120 Minutes
Paradoxes
All levels
5 - 25
Are we us or are we not them? Are they not us and who are we? Exploring paradox means having meetings with us and them; me, and you. Based on “Paradoxes of Group Life” we’ll research negation, self-reference and double bind. We’ll find how paradoxes are the source of all meaning. Applicable in day-to-day facilitating. Learning Objectives/Outcomes: The participant, at the end of the session, will be able to; handle two types of negation
understand the role of conflict
using paradoxes as part of reality
Relevance to the Theme: I’m very happy with this theme and have, over the years, developed a good sense of how paradoxes shape our life and work. Understanding issues of me and not-me or my group or not my group are fundamental for working as a facilitator. I’ve noticed that the semantics of negation (yes/no and light/dark) is important in understanding how paradoxes arise. Other Relevant Info: This will be my fifth workshop about paradoxes on an IAF-conference. I’ve run sessions in Edinburgh, Groningen, Stockholm, Bad-Honnef, Amersfoort and 4 at the Dutch conferences in Zeist. Currently I’m doing a lot of training and counselling on facilitating. I’m also doing a research paper on the emergence of meaning from interactions.
Jan Lelie
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Behave Yourself! Bruce Rowling, Pinpoint South, United Kingdom
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
09:40-11:50
120 Minutes
Magical Tools & Paradoxes
All levels
8 - 14
Wouldn’t it be helpful to have an objective, non-judgemental language to describe workplace behaviours and operating styles? By delivering an understanding of four different behaviour styles this method enables us to understand our own preferences, spot the preferences in others and use this knowledge to bridge the communication gap that so often inhibits understanding and performance. Through the use of simple and non-threatening questionnaires discover (or more often re-affirm) your own preferences and examine how they affect others and how to minimise or even avoid conflict. Learning Objectives/Outcomes: The participant, upon finishing the session, will be able to spot and describe basic operating styles, their strengths and limitations and how to use this knowledge to improve the quality of their interactions with colleagues & clients. Relevance to the Theme: This session will offer both a tool (Magic Tools) and an opportunity for facilitator self-development (Paradoxes). Other Relevant Info: I have run sessions with Pinpoint at most European conferences and in Minneapolis, Fort Worth & Ottawa. This session was also held in Slovenia. This model is used by me as part of an executive coaching programme. Supported by books, handouts, on-line information.
Bruce Rowling
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Project Retrospectives Exploring Light & Darkness and Learn for the Future Sieglinde Hinger, Siemens AG, Austria
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
09:40-11:50
120 Minutes
Magical Tools & Rites
Experienced
10 - 20
Learning from a shared history - project retrospectives as useful tool for project improvement and organisational learning. A project retrospective is a ritual held at the end of a project to learn from the experience and to plan changes for the next effort. The workshop at the IAF conference is designed as a travel trough the world of retrospectives based on the ideas/books from N. Kerth, D. Larsen and E. Derby and Sieglinde’s more than ten years of experience in that field. We are going to explore the basic ideas and principles, try out different methods and exercises and exchange the participant’s experiences and ideas on that topic. Learning Objectives/Outcomes: The participant, at the end of the session, will be able to: understand the basic ideas of project retrospectives as useful tool for project improvement and
organisational learning.
create an agenda of a short an simple retrospective
use different exercises to help a group to learn from their shared past
find more information on retrospectives in literature and in the web
Other Relevant Info: Sieglinde Hinger, CPF, supports projects in the field of software development within her work as a quality manger at SIEMENS. She is a member of the internal facilitator’s network for more than 10 years. Main focus of her work is organizational learning, project improvement and team development. As a member of the Retrospective Facilitators Community she has attended several RFG (Retrospective Facilitators Gatherings) in the USA and Europe. In 2004 she was chair of the 3rd RFG in Baden, Austria. Last time you could have had met her was at the XP Days Germany, November 2009 in Karlsruhe, where she gave a workshop on “Facilitation Skills: Key Competence in Agile Software Development Projects”
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Sieglinde Hinger
The Scientific Approach and Conflict Management - Spot the link Elizabeth Mc Donnell, Open University, United Kingdom
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
09:40-11:50
120 Minutes
Magical Tools
All levels
12 - 25
This session will engage participants in activities and discussion that explore the overlap between skills and knowledge development in science and in conflict management. Learning Objectives/Outcomes: The participant, at the end of the session, will be able to;
appreciate the approach to knowledge-building in science and its relevance in working with conflict understand the skills involved in conflict management
draw on novel approaches in developing such skills
Other Relevant Info:
Past career in scientific research; experienced facilitator and mediator
has run sessions on conflict management (2010) with groups of NGOs in Croatia and with science researchers in Paris; run training in mediation skills
research and writing papers on peace building; due to present a paper on Art in Peace building at a Peace conference in Sydney in July 2010
interest in exploring innovative approaches to conflict management.
Elizabeth Mc Donnell
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Facilitation through Art Piritta Kantojärvi, Grape People, Helsinki, Finland
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
09:40-11:50
120 Minutes
Magical Tools & Rites
Experienced
6 - 35
Have you encountered group situations where words and logic thinking wasn’t enough? Have you used any form of art to take the group below the surface, deal with emotions and use intuition in a practical way? Would you like to better understand the applications of art (eg. music, dance, visual art, dance) in organisational development through facilitation? If you said yes, this workshop is tailored for you.
In this workshop you will share experiences, art based tools and processes with other facilitators. We will create understanding about what is facilitation through art, how to use it, why and when not. This is a place to ask your questions and to share experiences, tools and processes – join in to improve you facilitation skills and expand your toolbox!
Learning Objectives/Outcomes: The participant, at the end of the session, will be able to;
Gain insights about how to incorporate art based facilitation tools into organisational development processes
Share experiences about art based tools and processes
Piritta Kantojärvi
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Understanding Change Jan Morgan, Morgan Hunter Consulting, Australia | Dianne Watts, Watts Adair Consulting, Australia
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
10:50-11:50
60 Minutes
- - - - - - - - - -
Experienced
10 - 25
There is a common view that everyone hates change. But if so, why is there so much of it about? This session helps us to understand our own responses to change so that we are better able to handle resistance to change when we are involved in introducing change in our work. You will learn a process and a model that you can take away and use with your own groups. This is a pragmatic and simple to use process and model that the participants can take away and apply.
It also reinforces the importance of facilitator self-awareness in raising the awareness of others.
Learning Objectives/Outcomes: The participant, at the end of the session, will be able to; Describe how they personally have reacted to change
Describe the change matrix and the typical responses to change
Describe the relevance of this learning to their work as it relates to implementing change
Use the same process and model that has been demonstrated in the session to run their own sessions
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Jan Morgan & Dianne Watts
Virtual Facilitation Tools to get in touch with light and dark sides of people thinking Ilkka Mäkitalo, Humap Oy, Finland | Annika Ranta, Humap Oy, Finland
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
10:50-11:50
60 Minutes
- - - - - - - - -
All levels
6 - 14
The target of the session is to give an experience and demo about virtual facilitation and some virtual tools. The tools which will be presented are normally use in face to face facilitation session, but in this session we will use them in virtual way. These tools help the group to get in touch with both light and dark side of their thinking. Learning Objectives/Outcomes: After the session people will have new ideas and methods how to use virtual facilitation and that are the possibilities in that. They will be familiar with some new tools, which they can also use in f2f facilitation. Other Relevant Info: lkka Mäkitalo and Annika Ranta work as consultants in Humap Ltd. They are specialist in virtual work and virtual facilitation. They have run several international virtual workshops. They are active members in the Change Facilitation Network.
Ilkka Mäkitalo & Annika Ranta
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Designing State of the Art Processes Nille Skalts, Spark, Change process design and Facilitation, Denmark
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
09:40-11:50
120 Minutes
Magical Tools
All levels
6 - 24
In our vocabulary ‘to design a process’ means to shape, plan and prepare the process. The design structure the room of the human process and can be seen as “the production system” - the organisation of the process in which the results have to be delivered. We call that staging and it includes everything from where you are, what you do, when, with whom and why you do it. Design is very close to our hearts, and we keep noticing that most attention to the role of ‘facilitator’ and techniques for facilitation and not so much to the role of ‘designer’, that we see as an essential and distinct role – requiring a specific toolbox and set of competences. We have developed ‘the star model’, it is a framework that we used both as a model for analysis - discovering all we know about the process that has to be designed and facilitated – and for designing – actually making the different decisions on purpose, people, process, methods and environment... The purpose of the session is to give the participants; an understanding of the fundamentals of designing energetic and effective human processes
an introduction to the ‘star model’ framework and exploring the 5 dimensions
if time, allow participants will enter the Design Lab and apply the framework to a process that they are currently designing
Nille Skalts
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Magic innovation leadership How facilitation facilitates innovation Kristin Reinbach, krysalis consult, Germany
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
13:40-15:10
90 Minutes
Magical Tools
All levels
6 - 30
Managing innovation is a very critical and fragile process. Creating new things is already challenging enough for single creators as a Mozart, but when it comes to innovation within a work group it becomes an art and mastery in itself. This session allows you to look behind the scenes – getting to know the vital issues and challenges as well as giving you an overview of how to deal with it. Learning Objectives/Outcomes: The participant, at the end of the session, will be able to; Diagnose when to facilitate – or not
Explain the decisive role of great facilitation during innovation processes
When to support managers in their innovation processes
Diagnose cultural gaps in innovation leadership – and how to make up for it through facilitation
Know the main process tools – not in detail, but what to look for in the toolbox, there will probably be a focus on CPS – Creative Problem Solving
Other Relevant Info: I am writing a book about this issue which will be completed in July probably. I hope this will be a very interesting read and an inspiring approach - also, but not only in facilitation. My headline “Magic Innovation Leadership” existed before the conference theme came up – so when I was informed about the (very interesting) conference theme it was clear that I had to submit a session proposal .
Kristin Reinbach
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Who do you think you are? The art of shifting between Leader and Facilitator Malin Morén, Lorensbergs, Sweden | Malin Hallman, Sweden
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
13:40-15:10
90 Minutes
Myths & Paradoxes
Experienced
8 - 13
Leader or Facilitator? Leader using facilitative skills? Or facilitator trying to lead? Many leaders want to adopt a more facilitative style. But many also find that quite difficult. What are the pit-falls? What are the recipes for success? And how can I use myself as the most important tool when shifting between roles? This workshop will help you to reflect upon who you are being when working with teams – your identity and beliefs around your role – and what impact that has on the end result.
Learning Objectives/Outcomes: The participant, at the end of the session, will be able to;
Define the difference between the role as a Leader and the role as a Facilitator
Identify dilemmas and challenges with roles being unclear
Use a framework to create awareness of who you are choosing to be when working with teams
Describe successful ways of training leaders to become aware of their identity when facilitating
Other Relevant Info:
Malin Morén is a behavioural scientist and the founder of Lorensbergs. She is CPF and is training facilitators and leaders in using facilitative skills all over the world.
Main Hallman is a psychologist, focussing her work in facilitating teams using reflective methods for dialogues. She has also written articles describing the emotional impact of facilitation in large teams.
Malin Morén & Malin Hallman
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Multi-Wall Real-Time, simultaneous, multi-location facilitation that reduces our carbon footprint and allows people to engage with each other. Tony Mann, Resource Strategic Change, United Kingdom
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
13:40-15:10
90 Minutes
Magical Tools & Paradoxes
All levels
6 - 30
Web conferencing has become more popular in the last two years and ‘webinars’ are the new way of presenting. However, they are one dimensional and lack real interaction. Wouldn’t it be great if we as facilitators could facilitate workshops with people in different locations, interacting in real-time, simultaneously? Tony Mann has been working with a hi-tech company and has developed a web based touch screen application. Remote participants can ‘send’ their post-its by mobile ‘phone, room participants use touch screens to manage the data and others can see an interaction from multiple locations. Come and take part in a demonstration. Learning Objectives/Outcomes: The participant, at the end of the session, will be able to; understand how the technology works
see how (touch screen) technology can revolutionise our facilitation efforts
join a (beta) ‘users group’ to trial the technology
Other Relevant Info: Speaker at previous IAF Conferences (including Oxford last year)
Book: Facilitation – an art, science, skill or all three?
Manual: Models, Tools and Techniques for Effective Group Working
The Process Iceberg® methodology (developed by Tony Mann and his colleagues) is now used in the UK, Poland and New Zealand
Tony is part of Project ‘X’ that in turn is part of the Centre for Facilitation which is being established at Leeds Metropolitan University. The University in conjunction with Project X offers qualifications in Tactical and Strategic Facilitation.
Tony Mann
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Idealogue A Highly Interactive Method for Groups Designed for Maximum Dialogue Pepe Nummi, Grape People, Helsinki, Finland
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
13:40-15:10
90 Minutes
Paradoxes
All levels
9 - 100
This workshop is aimed at facilitators who want to learn a simple tool for developing a shared reality and a true understanding. The tool is made in Finland and a must in your toolbox. Other Relevant Info: Pepe Nummi is a facilitator and trainer. He has worked as a facilitator since 1998. Pepe is dedicated to the implementation of organisational change, facilitation training and strategic planning projects. His goal is to introduce facilitation wisdom and experiences from the world to professionals in Europe. Pepe is the first Chairman of the Finnish Association of Facilitators, a Certified Professional Facilitator, BBA, MA and author of the Handbook of Facilitation. In just few words – Pepe is a Fanatic Facilitator.
Pepe Nummi
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Paradox in facilitation Explore your own experience by playback theatre and drama methods Anneli Tuura, Humap OY, Finland
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
13:40-16:50
180 Minutes
Rites
All levels
20 - 40
The target of this workshop is to explore paradox in facilitation by drama methods. One main method which will be use is playback theatre. Where will be actors who will improvise participant’s stories back to audience. Participants will also have possibility to do drama by themselves. One target is to get familiar with drama methods as part of facilitation. Learning Objectives/Outcomes: The participant, at the end of the session, will be able to; Participants will get possibility to explore their own experience about facilitation and in the same time they get familiar with drama method as part of facilitation process. Other Relevant Info: Anneli Tuura in a consultant in Humap Ltd. She has 15 years experience with Playback Theatre and other drama methods.
Anneli Tuura
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The dark side of facilitation Unconscious anxiety in groups and how to survive Lars Borgmann, Centre for Facilitering, Denmark | Michael Stig Oerbech, Centre for Facilitering, Denmark
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
13:40-16:50
180 Minutes
Paradoxes
All levels
20 - 50
This will be an experimental workshop where you will have an opportunity to explore, learn and gain valuable personal insights about unconscious anxiety dynamics in groups and how to cope as a facilitator. The workshop includes introduction to psychodynamic theories and practices to enhance and bring light to our understanding of the deeper psychological aspects of group processes. The theme for this year’s conference is the Paradoxes in Facilitation, exploring the light and darkness. This workshop addresses specifically the darker side of human psychological behavior in groups that we all eventually meet as professional facilitators but rarely have an opportunity to reflect on in a highly conscious and safe professional environment. Learning Objectives/Outcomes: The participant, at the end of the session, will be able to; Knowledge about unconscious aspects of group processes and facilitation
Identification of personal reactions to anxiety in groups and how to cope with them
Learn about useful psychodynamic tools and theories in order to enhance facilitation skills
Other Relevant Info: We are both IAF certified facilitators and are responsible for facilitating events in Denmark as our
profession. In addition we have a recognised Facilitation Training Programme in Denmark based on IAF competencies.
We held a successful workshop in Scotland 2007 IAF European Conference in Edinburgh for approx 45 people (the subject was about Earth Culture and Appreciative Inquiry in Facilitation).
Lars Borgmann & Michael Stig Oerbech
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Aggressive Language: A blessing in disguise for the facilitator Robert Krzisnik, Humus Communications Management, Ljubljana, Slovenia
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
13:40-16:50
180 Minutes
Paradoxes
Experienced
6 - 20
When facilitating complex issues and groups, participants often resort to blaming, naming, threatening ... those »others« who advocate views opposing to their own. The aim of this session is to share a process that helps individuals and groups first discover and then express the positive motivations that lie behind the disconnecting language present in the group, and then build bridges based on shared values and needs. The approach combines dialogue, mediation and nonviolent communication skills, and has proven useful especially in those situations where groups (be in corporate, educational or interethnic setting) have a history of defending their conflicting standpoints, and appear to be stuck in these positions. Learning Objectives/Outcomes: At the end of the session, the participants will have learnt and partly experienced a process on how to engage groups with conflicting interests into a dialogue based on shared needs/values, which has often proved to be a good base for creating sustainable solutions. Relevance to the Theme: The session proposes that any disconnecting language (blaming, insults, threats) is an expression of a pain because someone's values have been violated, or universal human needs have been unfulfilled. This is a beautiful and potent paradox that can be liberating for individuals and groups - when facilitated with presence, compassion and true belief in the wisdom of the group. Other Relevant Info: Robert Krzisnik, MSC Psych, Slovenian Association of Facilitators and IAF member, is a facilitator, trainer, team coach and corporate therapist with over 20 years of experience in working with groups in a wide spectrum of settings: from corporate (70 %) to governmental to educational to interethnic conflict zones. His passion is to bring together individuals and groups who have not been able to connect and communicate effectively for years or even decades.
Robert Krzisnik
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The Heroes’ Journey Helping Inflexible Groups and Inflexible Facilitators get Unstuck Carol Sherriff, Wilson-Sherriff, United Kingdom | Simon Wilson, Wilson-Sherriff, United Kingdom
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
13:40-16:50
180 Minutes
Myths
All levels
6 (minimum)
Facilitators are often called into work with groups when they are stuck and inflexible. If they don’t understand what is happening, facilitators can become part of the problem rather than part of the solution. This highly participative workshop will introduce the framework of the “Heroes’ Journey” in two ways: as a diagnostic tool to help facilitators understand at what stage on the journey the group has become stuck and inflexible and how the facilitator can best help the group move on; and as a facilitation tool for helping groups and facilitators become more flexible and unstuck. Learning Objectives/Outcomes: The participant, at the end of the session, will be able to; Identify where they are on their own hero’s journey and their own archetypal influences and how this
effects the groups they work with
Use the Hero’s journey as a diagnostic tool to help groups and clients work out where on the Hero’s journey they are and why they have become inflexible
Devise solutions to their own inflexibility and to the groups
Use the Heroes Journey as a facilitation tool to help groups work through change
Networked and shared experience with fellow facilitators
Other Relevant Info: Carol and Simon recently published a chapter in the new IAF Handbook on working with difficult groups on which this session is based. They have facilitated sessions at IAF conferences in North America, Asia and Europe and at the AFN conference in New Zealand. Carol Sherriff is Director of Wilson Sherriff, a facilitation consultancy company in the United Kingdom. She is a Certified Professional Facilitator, an assessor of facilitators for the IAF, and holds MBA and MSc degrees. Carol specialises in facilitating events on collaboration and partnership working. With Simon Wilson she has written a chapter in the IAF handbook, Creating A Culture of Collaboration. Simon Wilson is Director of Wilson Sherriff, a facilitation consultancy company in the United Kingdom. He is a Certified Professional Facilitator a Board Member of the IAF, and holds an MBA degree. Simon specialises in facilitating events in the education sector, involving universities, colleges and learners themselves. With Carol Sherriff he has written a chapter on using metaphors in facilitation in the IAF handbook Creating a culture of collaboration.
Simon Wilson & Carol Sherriff
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Change Journey Map Method to describe change by metaphoric way Vesa Purokuru, Humap Oy, Finland | Päivi Kutilainen, Humap Oy, Finland
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
15:20-16:50
90 Minutes
Magical Tools
All levels
6 - 20
The target of the session is to get familiar with Change Journey Map and how to work with change on metaphorical level. Same time the participant get some facilitation methods which are useful then exploring change. This workshop gives participant tools to build up change road map with groups and understanding about change process. Learning Objectives/Outcomes: The participant, at the end of the session, will be able to; Use The Change Journey Map in their change workshops
Use same facilitation tools then discussion about the change in groups
Understand the meaning of metaphors
Other Relevant Info: Vesa Purokuru and Päivi Kutilainen work as a consultant in Humap Ltd. Vesa is one of the main creators of The Change Journey Map. We have run the sessions with The Change Journey Map with our clients. www.humap.com and www.changejourney.org
Vesa Purokuru & Päivi Kutilainen
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A Ray of Light Facilitation in multi-ethnic post-conflict groups Aleksandar Živanović, Bosnia and Herzegovina
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
15:20-16:50
90 Minutes
Myths & Paradoxes
All levels
10 - 25
Let’s taste the dialogue in post-conflict communities and bring the ray of light. The session will provide the opportunity for sharing and practicing communication skills with individuals and groups facing identity, value and trauma based challenges. Learning Objectives/Outcomes: The participant, at the end of the session, will be able to; Recognise identity, value and trauma based challenges in a group dynamics
Practice communication skills in simulated situations
Identify potential responses to the new situation
Other Relevant Info: Mr. Aleksandar Živanovid (born on Sep 30th 1975 in Banja Luka, Bosnia and Herzegovina) is an Executive
Director and one of the founders of The Association of Mediators in Bosnia and Herzegovina (established in 2002), which is authorised by law as a mediation service provider. He participated in development of mediation model in BiH, relevant legal framework and bylaws and development of practice as well as development and implementation of series of mediation training programmes. Previously, he worked in several human rights and conflict resolution civil society organisations. He graduated journalism and is now completing master studies in contemporary sociology in Banja Luka, Bosnia and Herzegovina.
Major previous facilitated sessions and trainings engagements:
2002 – 2010 – Association of Mediators in Bosnia and Herzegovina, Judicial and Prosecutorial Training Centres, International Finance Corporation - Trainings and facilitations related to mediation and conflict resolution for judicial workers, mediators in conflict resolution, mediation, negotiation, evaluation, reporting
1998 – 2010 – Helsinki Citizens’ Assembly Banja Luka, Bosnia and Herzegovina, community conflict resolution, gender equality and ethnic minorities programmes,
2009 - Ministry of Justice, Developing recommendations for improving mediation policies in Bosnia and Herzegovina
2008 - 2009 - United Nations Development Programme – Transitional Justice in BiH Project – National Consultations on Transitional Justice - Facilitation mentor, process planning and design, monitoring, reporting
Aleksandar Živanović
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Reaching Inward In order to Connect Outwards: Using images to facilitate across difference Susanne Taylor, Cultureflow, Munich, Germany
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
15:20-16:50
90 Minutes
Rites & Paradoxes
All levels
10 - 40
Visual tools enable facilitators to address issues in a safe, sensitive, mindful manner, at a deeper level, in less time than traditional methods. If we can quickly learn about a person and what they value, the possibility of building a bridge from their world to another person’s world enables them to engage in a meaningful and most often, more respectful, interaction. Discover a new visual tool that will make facilitating individual and group interactions fun, non-threatening, and deeply rewarding. Learning Objectives/Outcomes: The participant, at the end of the session, will be able to; facilitate deeper conversations with visuals
recognize how differences are expressed in images
layer image techniques with other training methods and tools
Relevance to the Theme: The VisualsSpeak tool was presented several years ago at an IAF USA conference and was well received. It fits wonderfully with the ‘paradoxes’ because it addresses facilitator self development, ‘magical tools’ criteria as well as the ‘rites’ due to its visually creative approach.
Susanne M Taylor
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Investing in yourself in order to deliver your best work Cheryl Phillips, Leading Industries, Australia
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
15:20-16:50
90 Minutes
- - - - - - -
All levels
6 - 20
It’s time for you! Come on a journey to deepen your self-awareness, learn about being ‘real’, engage with others and position yourself to tap into your own power to bring out the best in you and the best in your work. During this process the paradox of ‘being’ -v- ‘doing’ will be explored. We will be reminded that our best work benefits from a balance of reflection, learning and service. Tools for self exploration will be used in order for each of us to tap into our authentic selves. Learning Objectives/Outcomes: The participant, at the end of the session, will be able to; Understand the importance of investing in their own reflection and development by being exposed to
creative tools which facilitate this process.
Increase their self awareness and craft a story for the next phase of their journey
Participate in a meaningful session which will connect them with other participants.
Other Relevant Info: Dr Cheryl Phillips, MSSc, DMin, Certificate IV in Workplace Training and Assessment General Manager – Leading Industries Field of Expertise: Design and Delivery of People Development and Cultural Change programs in Rural Sectors and Communities.
Cheryl Phillips
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Overcoming Resistance and Building Buy-in Ingrid Bens, Participative Dynamics, Florida, USA
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
09:00-10:30
90 Minutes
Paradoxes
All levels
40 max.
Decades of rightsizing and escalating work pressures have left many employees cynical and wary of organizational change. The result is an increasingly resistant workforce that sees any new initiative as flavour of the month. Instead of demanding compliance, facilitators need to be skilled at using processes that build participation and engage participants in overcoming resistance. This interactive and experiential session explores how resistance manifests itself in today’s workplace and provides specific techniques facilitators can use to overcome negativity and build a positive environment. Participants will learn to recognize the signs of resistance
uncover the underlying factors that make people resist
learn specific facilitation tools and language to overcome negativity - build employee buy-in through collaboration and participation.
Other Relevant Info: Ingrid Bens is a consultant and trainer with a Master’s Degree in Adult Education and over 25 years experience conducting facilitation skills training. She has also been designated by the International Association of Facilitators (IAF) to be a Certified Professional Facilitator (CPF).
Ingrid’s consulting expertise is in the area of Organization Development, where she has designed and led numerous large scale, strategic change efforts in a broad range of Fortune 500 companies, in government departments and in non profit organizations.
Ingrid Bens is recognized worldwide as a leading expert on facilitation skills. Her Jossey Bass publication, Facilitating With Ease!, is a best seller currently in its sixteenth printing.
Ingrid has several other titles in print, including, Facilitation at a Glance, Advanced Facilitation Strategies and Facilitating to Lead. She is also the author of Facilitation Skills Inventory, (FSI), an instrument to assess facilitator competency, published by Pfeiffer in 2009.
Over the last two decades, Ingrid has trained thousands of people to be facilitators through her popular
workshops. She is a regular presenter at the North American IAF conference and has been a member of the IAF for over a decade.
Ingrid Bens
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Pattern Making, Pattern Breaking Recognising, evaluating and changing patterns of behaviour using facilitated experiential learning tools Ann Alder, RSVP Design Ltd, United Kingdom
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
09:00-12:10
150 Minutes
Magical Tools & Rites
All levels
8 - 32
A highly interactive workshop using ‘hands-on’ experiential learning activities to illustrate how established patterns of thinking and behaviour can be challenged by expert facilitation. Using simple but powerful group activities, participants will recognise how strongly we hold onto existing patterns and how it requires sensitive facilitation to recognise, describe, challenge and re-frame these patterns to achieve positive behavioural change. Learning Objectives/Outcomes: The participant, at the end of the session, will be able to; Select or design an appropriate experiential learning activity to illustrate a pattern of behaviour
Learn how to use a specific range of ‘facilitator questions’ to focus on behavioural patterns
Supportively challenge those patterns through a structured review and feedback process
Support a learner in recognising behavioural alternatives in order to create a new, more successful pattern
Other Relevant Info: Ann Alder is an experienced facilitator and designer of experiential learning tools and resources. She
has worked in learning and development for almost 30 years and has developed an international reputation for training learning and development professionals in the skills needed to facilitate experiential learning.
Ann originally moved into the facilitation of experiential learning from a background in teaching and teacher education. She became a facilitator at Brathay in the UK, a leading centre in using experiential learning in personal, team, management and organisational development. She was then appointed Staff Development Manager and was responsible for the recruitment and professional development of Brathay’s team of skilled facilitators. Since 1992 Ann has been co-owner and director of her own business, providing resources and learning design support to organisations and L+D professionals committed to using interactive, experiential learning tools and methods.
In the last 5 years she has facilitated workshop sessions at ASTD in the USA, CIPD Conference in the UK, The World of Learning Conference in the UK, the Annual Career Development Conference of the United Nations in Rome and the Annual Conference of the School of Continuing Education of the Chinese Culture University in Taiwan.
Ann Alder
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From participation to True Engagement Keith Warren-Price, Pinpoint Facilitation, United Kingdom | Bruce Rowling, Pinpoint Facilitation, United Kingdom
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
09:00-12:10
150 Minutes
Magical Tools
All levels
6 - 30
Getting participation is relatively easy, but to get a group to live, breathe and really own the session and its outcome takes a little more. Pinpoint Facilitation is an easy, fun way to ensure we engage all learning and working intelligences (Gardner). Language is important of course, but many people operate better in other, or as well as, (preferred) modes. Get some ideas on how to develop effective memory triggers, effective creativity and smart processing to achieve your objectives.
Learning Objectives/Outcomes:
The objectives are quite simple to have fun in a learning environment discovering new ways to facilitate or train.
Relevance to the Theme:
The Pinpoint approach, using creative tools, a flexible approach to working & learning styles & a focus on ‘owned’ outcomes falls into the category of a ‘Magical Tool’
Keith Warren-Price & Bruce Rowling
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Online facilitation: How can online tools help you do more great work? Tytti Siltanen, Develooppi Oy, Pori, Finland | Stuart Reid, Stuart Reid, United Kingdom
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
09:00-12:10
150 Minutes
Magical Tools & Paradoxes
All levels
6 - 15
Please note: this workshop is strictly limited to fifteen participants. It will be essential for participants to bring a laptop with WIFI connectivity to benefit fully from this workshop. Facilitation never takes place just at one moment in time. There is always a before, during and after. New online tools are helping facilitators to:
engage participants or your colleagues before the event, using a range of media, and starting the conversation early;
bring together people during the event who may be separated in time and space; and create a record that is available to participants and non-participants after the event, allowing
the conversation to continue afterwards. This session will be entirely practical, and will focus on how you can use online tools (like Skype, Ning, Doodle and Survey Monkey) in your facilitation work to save time, improve collaboration, and help the people you work with to get more from the facilitation experience. The presenters will share their experience of using online tools (many of which are entirely free of charge to use). They will share real-life examples of how facilitators from different countries are using these tools to enhance their facilitation and learn from each other. Participants will have the hands-on opportunity to try out many of these tools for themselves, with the presenters available to help. At the end of the workshop, participants will know the strengths and weaknesses of different tools, and will be able to make their own choices about which tools they will use in the future. Learning Objectives/Outcomes: The participant, at the end of the session, will be able to;
Name and describe different online tools that can be used in facilitation, and outline the strengths and weaknesses of each
Decide when and how they will use online tools in their own practice as facilitators Decide which online tools could be of help in their facilitation work Advise clients on the appropriate use of online tools in facilitation, and enhance the range of
services they are able to offer to their clients Join a new online network of facilitators if they wish
Other Relevant Info: Both presenters are experienced facilitators, with over 25 years’ experience of facilitation between them. They have completed several training courses in online facilitation, and use new technology in their daily work with clients, and to collaborate as facilitators. Tytti has worked in several international and Finnish national networks and has used different online tools and technology in helping others to achieve their goals. Stuart Reid has five years experience of integrating social media and other online tools in his facilitation work, and has already successfully run an earlier version of this workshop in the UK, with excellent feedback from the participants.
Stuart Reid & Tytti Siltanen
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Using warm-ups and energizers in training sessions in SE European countries Afrodita Kermicieva-Panovska, CS Global, Macedonia
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
09:00-12:10
150 Minutes
Magical Tools & Myths
All levels
5 - 30
Many trainers and facilitators in SEE region are using warm-ups or energizers to encourage participant involvement and interaction. From my personal experience I would express that it is important to review and know the culture prior to selection of this kind of activities. This session will help you understand the importance of cultural aspects and proxemic communication in activities planning and implementation during the facilitation. Furthermore, your role in the activities and how to be better using some tips from my lessons learned in my work in Macedonia and SEE region. Learning Objectives/Outcomes: The participant, at the end of the session, will be able to; Understand the importance of facilitator role in energizers and warm-ups.
To have clear picture how to use proxemic communication in the activities.
Implement cultural aspects in the energizers and warm-ups.
Get overview of the competences needed in order to be able to transfer energy to the participants, to motivate them, to have high attention.
Other Relevant Info: Trainer and consultant engaged in Macedonia and SEE region since 1999. Certified Management
Consultant - CMC© and Global Career Development Facilitator GCDF. Owner of CS Global (www.csglobal.com.mk ), an HR Company established in 2004 with main focus on human resources management, development, career transition and capacity building.
I have been working with corporate clients like T-Mobile, T-Home, EVN etc., but also for donor funded projects by the EC, USAID and UNDP. My experience in mostly in business area and all participants are adults with developed standards for training and knowledge sharing.
Afrodita Kermicieva-Panovska
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Playful and Serious: Contradiction or potential? Jonas Roth, Move Management, Sweden | Helen Lindahl Sweden
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
09:00-12:10
150 Minutes
Magical Tools
All levels
12 - 30
Change the way you think – change the way you facilitate - change the results. This session is a highly interactive and fun session where you will bring back tangible tools and techniques that you can use directly in our facilitation. With inspiration from the improvisation field and from the work of Chris Argyris we will explore how powerful our way of thinking is and how it can change the way we act/facilitate and ultimately results we can reach with a group.
Learning Objectives/Outcomes: The participant, at the end of the session, will be able to;
use the tools and techniques to change the way we think
use the framework from improvisation in their facilitation
create more interactive and thought provoking facilitation session that engage, motivate and create results
Other Relevant Info:
I have participated in 5 conferences previously
I have published many scientific papers in the area of management and a few of them related to facilitation.
I have a PhD in Organisational Science and have been a professional consultant/facilitator since 2001
I have 14 years of experience of working in leading positions in large pharmaceutical companies.
I am organising a conference around facilitation yearly within Sweden with 100+ participants
I am part of the IAF affiliated network in Sweden.
Helen Lindahl & Jonas Roth
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Theory U
Christine Wank, Christine Wank, Germany
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
09:00-12:10
150 Minutes
Magical Tools
Experienced
10 - 25
The U process which has been further developed by Otto Scharmers in his book on Theory U/Presencing (leading and learning from the Future) has inspired many people across the globe which are dedicated to foster profound innovation and change. In this session we will dive deeper into how the U process might be a helpful orientation and inspiration for your work as a facilitator and which principles, approaches and tools might support you facilitating deep change and learning journeys for people, organisations and larger systems thereby using the collective creativity and intelligence of their head, heart and hand. Learning Objectives/Outcomes: The participant, at the end of the session, will be able to;
Have a good overview on how the U process can be a useful orientation and inspiration for your work as a facilitator (especially also in designing your facilitation processes)
Will have learnt new tools and principles in order to facilitate profound innovation and change processes using the collective intelligence of the head, heart and hand of the group (and individuals)
Other Relevant Info:
I work as an international trainer, facilitator and coach in the field of collective leadership development and organisational learning facilitating people, organisations and systems in reaching their full potential and in shaping the world in a responsible way. I am part of the Presencing Institute global network (www.presencing.com, together with Otto Scharmer and Peter Senge from the MIT/USA). Here I am dedicated to apply and advance leadership and facilitation approaches in order to collectively create profound innovation and change in the socio-political sphere with a special focus on complex and cross-sectoral challenges (including multi-stakeholder dialogues). I have worked with international leaders and organisations across different sectors (including international businesses, governmental organisations and NGO`s) including coaching in an intercultural setting.
Christine Wank
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Facilitating the Union to get and keep members Knud Lindholm Lau, tekst og tale a/s, Denmark
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
09:00-12:10
120 Minutes
Myths
Experienced
5 - 50
The workshop will demonstrate how a large scale process facilitation enabled the participants to stop the continuously falling number of memberships in a 25,000 members big branch of the big Danish white collar union HK. Some 150 labour union officials and shop stewards acquired through a range of facilitation measures the necessary skills, wills and courages to turn the labor union into a more attractive one with better organizing practices. When the intervention ended after 6 months the monthly drop of 0.4%. in membership numbers had turned into a small increase. The facilitation tools used by the facilitators and the resulting initiatives taken will be presented and illustrated with materials, photos, videos and other artefacts from the process. All involving the workshop participants with dialogue and small excercises Intentionally the workshop will result in an international network of facilitators interested in organizing members into unions and associations. To keep up the good spirit and to "connect the room" we will gather around the piano to sing a couple of songs as we also did during the process itself. Learning Objectives/Outcomes: The participant, at the end of the session, will be able to;
Better plan and carry out facilitation process of large scale under difficult circumstances
Understand how to work constructively in a political organisation respecting its values and ones integrity at the same time
Develop facilitation methods departing from the target without bringing in predefined tips and tricks to an unknown problem
Connect to each other to form an international network of facilitators interested in labour union organising
Other Relevant Info: Being educated as s speech trainer within the National Danish Radio 1087-89 Knud Lindholm Lau has been working with labor organizing since 1999, always with a twist to facilitation approaches. In 2007 he published the best seller book "Organisering.dk" (www.organisering.dk) together with his co-facilitator Paw Jensen, a local union branch chairman, and the swedish artist Urban Beinö. The book has introduced new concepts and is widely used in the Danish labor movement. In 2007 he was award The Teacher of the Year by the Danish Bar Association.The speech training education in combination with a degree in political science, a certification in mediation and a radioournalistic career forms the cornerstones of his communication company tekst og tale, see www.tale.dk, which has specialised in speech training, facilitation and communication.
Knud Lindholm Lau
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Resilience Gary Austin, Circle Indigo, United Kingdom
Time
Duration
Theme
Level
# Particpants
:
:
:
:
:
10:40-12:10
90 Minutes
Magical Tools
All levels
8 - 32
Building on our resilience research with the University of Westminster, UK, this session will develop and extend key characteristics of personal resilience and help individuals be more resilient during future change. Learning Objectives/Outcomes: The participant, at the end of the session, will be able to;
Recognise and understand the key characteristics of personal resilience
Extend two of the five characteristics to support future change/turbulence
Understand what else they might do for themselves and groups they facilitate
Other Relevant Info:
Facilitator for over 25 years
Co-founder/owner of facilitation consultancy - circleindigo
Co-founder UK Facilitators Network
Past Chair/President of IAF
Past IAF European Regional Representative
Past IAF conference chair
Past IAF conference design team member
IAF Certified Professional Facilitator (CPF) process design team member
IAF CPF & assessor on CPF programme
Advisory Board member Global Facilitator Service Corp (GFSC)
Visiting Lecturer; University of Westminster, UK on change, transition, building resilience and facilitation skills
Led facilitated sessions at many IAF conferences globally
Facilitated sessions at UK Facilitators network meetings
Gary Austin
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