iatul2012: change as a service
DESCRIPTION
The infrastructure for supplying information resources to higher education and research has gone through dramatic changes the last 15 years. The amount of electronic resources available and library systems that handle them have multiplied leaving libraries in a challenging situation. We are coping with a changing definition of library collections, changing business models for owning and accessing materials as well as a shift in the architecture of library systems. The Library at Chalmers University of Technology spent close to 98% of the media budget in 2010 on electronic resources and has been spending more than 50% of the budget on electronic resources for over 10 years. So far the library has not been able to lower total cost of ownership for library systems or information resources since there has been few changes to existing systems or subscriptions. Instead we have been trying to cope with the development by introducing new systems and more electronic resources leaving us with complex workflows and dependencies. As we look to new unified services for libraries where information resources and systems are merged in a ― as a service environment there is a need for libraries to re-evaluate the current situation and what led up to it. Chalmers university library has initiated a system survey with the ambition of reviewing current workflows, quantifying and defining the crucial elements of todays systems with the goal of finding what we actually need in the near future. The evaluation is still in progress but this paper summarizes Chalmers evaluation so far, highlighting key findings, trends and possible strategies for the future. Presentation of a paper submitted to the 33rd IATUL conference in Singapore. Paper is available via Chalmers Publication Library at http://bit.ly/LmnaZlTRANSCRIPT
Change as a ServiceCHALLENGES AND EFFECTS OF A NEW PARADIGM FOR LIBRARY SYSTEMS AND CONTENT INFRASTRUCTURE
M443, IATUL 33Daniel ForsmanChalmers University of Technology
http://sierra.iii.com/
How do we want the library systems to work in 2014 and with who do we partner?
What of the current functionality do we need and use?
What is the current center of our systems and from where should we start?
How does focus shiftwhen the resources or user data/behavior is in the center?
Background: Local trends and usage
1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 20110%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Print Electronic
Expenditure on print and electronic resources at Chalmers Library 1992 - 2011
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
0
5,000,000
10,000,000
15,000,000
20,000,000
25,000,000
30,000,000
Amount spent on information resources
Amount spent on information resources at Chalmers Library 1997 - 2011
Searches in bibliographic databases at Chalmers Library 2008 - 2011
Downloaded full-text files from databases at Chalmers Library 2008 - 2011
Link resolver click through at Chalmers Library 2009 - 2011
SciFinder Google Scholar ProQuest Scopus Summon Web of Knowledge ScienceDirect0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
20,000
4,8895,633
1,644
6,635
18,382
4,275
129
Clickthroughs 2012
Link resolver click through, sample sources at Chalmers Library January – March 2012
2004 2005 2006 2007 2008 2009 2010 20110
5000
10000
15000
20000
25000
30000
35000
40000
Circulation at Chalmers main Library 2004 - 2011
2003 2004 2005 2006 2007 2008 2009 2010 20110
100
200
300
400
500
600
700
Purchase requests at Chalmers Library 2003 - 2011
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 20110
500
1000
1500
2000
2500
3000
3500
4000
4500
Books Articles
ILL requests for articles and books at Chalmers library 2001 - 2011
2009 2010 20110
1000
2000
3000
4000
5000
6000
ILL requests carried out ILL requests received
ILL requests received / carried out at Chalmers Library 2009 - 2011
Library system information silos and latency mapped out
+ Lower TCO+ Free local resources+ Fewer dependencies
- Vendor lock-in- Early stages- Patron and financial
data in the cloud
Library services platforms Keep the ILS, unite e
+ Keeps functional workflows
+ Utilize API:s for integration
+ Merge link resolver, ERM and Discovery
- Data flows and latency- Will the current or
upgraded ILS have the API:s we need?
Change as a ServiceCHALLENGES AND EFFECTS OF A NEW PARADIGM FOR LIBRARY SYSTEMS AND CONTENT INFRASTRUCTURE
M443, IATUL 33Daniel [email protected] University of Technology