ibis is and comms strategy 2007 -2008 performance pbviews and track finance / assets sage control...
TRANSCRIPT
IBIS
IS and Comms Strategy 2007 -2008
PerformancePbviews and Track
Finance / Assets
Sage
Control ORIS
REMSDAQ
Cadcorp IRMP
Vault
PortalUnitaries and
Emergency Services
FOIInternet
DocumentsTrove
FirelinkFireControl
PeopleFirewatchFleet
ORIS V4
FDR1
ORIS Hydrants
Incidents
Regional ControlData
IBIS
Connections to Regional Control
Cadcorp IRMP
DocumentsTrove
PeopleFirewatchFleet
HydrantsCadcorp Buildings
Regional Control Data Exchange
Procedures AvailabilityQualifications
Equipment
PDAsOperations
Risks
Hydrants
Regional Control
Regional Control Data Exchange
Incidents
• IRMP Project– Leaders George Cross / Jon Ball
• Savings on Project Manager £50K p.a. added to IT and Comms budget
Management of FireLink and FireControl
• Q3 2007– Replace Main-scheme Radios– National Scheme with National Call Signs
• Cost estimate at £350K p.a.
FireLink
• Q4 2009 – Replace REMSDAQ / ORIS– National Project with National Standards to
meet before migration to RCC.
• Savings Estimate £350K p.a.– (Wan Costs not included)
FireControl
• RCC / RMB / CFO Legal implications – Amended Attendance– Resource Re-allocation– Standby Moves
FireControlRCC / CFO Interactions
• Call Signs April 2007– Affects All other systems
• Incident Closure April 2008• Call Method April 2008• Incident Types April 2008
• Link with Incident Recording System– National change by 2009
REMSDAQ
• Attribute Based Mobilising-Attendance, Qualification and Equipment
Better retained availability system linked to Firewatch
• Attendance Rule Template
PDAs Areas, Streets and Buildings
Cadcorp Buildings
• Informative message
• Trigger Information
• Incident Prioritisation
• Incident Priority in Control
• Batching
Additional Functionality
• Mapping Specification– Symbology / Overlays– Resources– Site Specific Risk– Applications– Hydrants
• Route planning • Standard Operating Procedures• Message Content
Mobile Data Terminal
• Fires of Special Interest
• Operator Action prompts for FRS
• Policy for malicious calls
• Emergency call management protocol
• Inter Region Call Handling
Procedures DocumentsTrove
• Resource Management
• Availability of 2nd and 3rd Line resources
• Regional Officer Cover
• Officer Contact Methods
• Officer Mobilisation rules
Officer Cover
• 2.5 – 3 days per person of training
• RBFRS promoting creation of a national awareness CD though Fire TCG
• RBFRS promoting system install on training PCs
Training
• 5 Man years of IT and Comms work• ICCS £90K• REMSDAQ £80K• ORIS £60K• Retained System £20K• Integrate Building Information System £30K• Additional Staff
– IT and Comms invoice (.1 post until RCC live)– CSSA (. 5 Post until RCC live) – Operations Support (6-12 months temp)
Manpower / Costs
• ??
Questions
IS and Comms StrategyKey Performance Indicators
• Section 4 KPIs– Completion of a Annual Customer Survey
December– Maximise bandwidth– Seamless transfer into Regional Control – Annual Risk Assessment
IS and Comms StrategyRecommendations
• Section 5 T-Government– Support E-Fire delivered October 2006
• Gold integration• Exploit Sharepoint
• Section 6 Regional Collaboration– Comms Officer seconded
• Section 7 Data Sharing– Joint Portal Initiative with Unitaries
IS and Comms Strategy Desktop Infrastructure
• Section 8 Desktop Applications– Pbviews Home Pages / process / KPIs– Use of Track to replace MS-Project– Homa– Sharepoint (£50K?) compare with e-fire portal
• Staff – Under resourced for IT support and web development
• Business Continuity– Station 19 daily backup
IS and Comms StrategyFinance /Asset management
• Section 9 FAMS– Full Implementation of Sage Line 500 during 2006/7– Requisition from within Firewatch– Enhance Link to Pbviews for performance monitoring– Or BI? Or Actuate?– Paperless?
• Business Continuity– Station 19 daily backup
Finance / AssetsSage Line 200
IS and Comms StrategyPeople
• Section 10 Firewatch– On going maintenance– Develop link to enhanced Retained availability
via mobile phone
• Business Continuity– Station 19 daily backup
PeopleFirewatch
IS and Comms Strategy Performance Monitoring
• Section 11 Performance Monitoring– Local KPIs– Track for Risk and Process Management
• Business Continuity– Monthly ftp to PerformanceSoft
IS and Comms Strategy IRMP
• Section 12 IRMP– Ogre Annual update– Cadcorp for Portal: Postcodes– FDR1 upgrade to IRS– Pbviews cost monitoring
• Business Continuity
Cadcorp IRMP
IS and Comms Strategy Trove
• Section 13 – Maintenance only– Long term consider better integration with
Sharepoint
• Business Continuity
DocumentsTrove
IS and Comms Strategy Wide Area Network
• Section 14 – Continue with Easynet under OGC– Maximise bandwidth within budget– Integration into FireControl
• Business Continuity– ISDN
Telecoms
• Section 15 – Develop Telecoms strategy– No time to look for savings within current
manpower
• Business Continuity– GPRS
Radio Comms
• Section 16 – Fleet Mapping / Call sign integration with ICCS and
REMSDAQ– Firelink installation in Feb / August 2007– Start site decommissioning– Costs
• 2006-7 £35K• 2007-8 £35K• 2008-9 £350K
• Business Continuity– O2 is big issue
Mobilising System
• Section 17– ICCS November 2006– REMSDAQ April 2007
• Call signs upgraded
– AIM on going maintenance
• Anticipate £80K savings in 2010
GIS ORIS
ORIS
• Section 18– Complete hardware replacement– Link to enhance REMSDAQ messaging in
April 2007
GIS ORIS
Business Continuity
• Section 19– Complete crisis commander implementation– Complete server implementation at Maidenhead
Costs• Salary
– £500K
• IT– Development down– Maintenance up– Replacement kit same
• Comms– WAN same– Telecoms could be forced down– Radio Firelink up and away
• What Security?
• Use of E-fire for authentication
Security