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© 2010 IBM Corporation A Vision of Smarter Cities How cities can lead the way into a prosperous and sustainable future Alina Neamtu – Country Mid-Market Sales Manager, IBM Romania 17.06.2010

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„IBM Vision on a Smarter City”

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Page 1: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation

A Vision of Smarter CitiesHow cities can lead the way into a prosperous and sustainable future

Alina Neamtu – Country Mid-Market Sales Manager, IBM Romania17.06.2010

Page 2: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation2

A planet of smarter cities: In 2007, for the first time in history, the majority of the world’s population—3.3 billion people—lived in cities. By 2050, city dwellers are expected to make up 70% of Earth’s total population, or 6.4 billion people.

Page 3: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation3

Time to act: Cities—more than states, provinces or even nations—will increasingly serve as the crucibles where the success or failure of our planet is determined.

Page 4: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation4

What draws us?

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© 2010 IBM Corporation5

Opportunity.

Page 6: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation6

The city is a microcosm of the major challenges and opportunities facing the planet today—intensified and accelerated. Here, all man-made systems come together and interact with one another.

Public Safety

GovernmentServices

Education

Healthcare

Transportation

Energy and Utilities

Telecommunications

Page 7: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation7

…because intelligence is being infused into the way the world works.

Our world is becoming

INSTRUMENTED.

Our world is becoming

INTERCONNECTED.

Virtually all things, processes and ways of working are becoming

INTELLIGENT.

Page 8: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation8

We now have the ability to measure, sense and monitor the condition of almost everything.

8

By 2010, there will be more than 1 billion camera phones in existence.

1 billionBy 2010, 30 billion RFID tags will be embedded into our world and across entire ecosystems.

30 billionNearly 85% of new automobiles will contain event data recorders by 2010.

85%

Instrumented Interconnected Intelligent

Page 9: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation9

People, systems and objects can communicate and interact with each other in entirely new ways.

9

There will be an estimated 2 billion people on the internet by 2011.

2 billionThere are an estimated 4 billion mobile phone subscribers worldwide.

4 billionSoon, there will be 1 trillion connected devices in the world, constituting an “internet of things.”

1 trillion

Instrumented Interconnected Intelligent

Page 10: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation10

We can now respond to changes quickly and accurately, and get better results by predicting and optimizing for future events.

10

Every day, 15 petabytesof new information are being generated. This is 8x more than the information in all U.S. libraries.

15 petabytesScientists are working to prevent influenza pandemics by modeling the viruses with a supercomputer that can operate at one petaflop, or one quadrillion operations per second.

1 petaflopNew analytics enable high-resolution weather forecasts for areas as fine as 1 to 2 square kilometers.

1 square kilometer

Instrumented Interconnected Intelligent

Page 11: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation1111

+ + =An opportunity for cities to think and act in new ways.

Page 12: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation12

Smarter cities are working to infuse intelligence into each of their core systems.

Telecommunications

Government Services

Education

Healthcare

Transportation

Energy and Utilities

Public Safety

Page 13: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation

Optimize the use of the system and balance use across time

Interconnect appliances and devices between energy consumers and providers

Fit sensors to gather data on usage across the energy system

• Oil, gas • Renewable • Nuclear

Energy

Quality, flood and drought response

Interconnect businesses, ports, energy users of water

Gather data for water quality monitoring

• Sanitation • Freshwater supplies • Seawater

Water

Information for consumers on city services, on their own time

Interconnect mobile phones, fixed line, broadband

Data gathering via mobile phones

• Broadband, wireless • Phones, computers

Communication

Road pricing Integrated traffic, weather and travellerinformation services

Measuring traffic flows and toll use

• Cars, roads • Public transport • Airports, seaports

Transport

Customized service delivery for businesses

Interconnect stakeholders across city’s business system

Data gathering about use of online business services

• Business environment • Administrative burdens

Business

Patient-driven pre-emptive care

Interconnect records for doctors, hospitals and other health providers

Patient diagnostic and screening devices

• Health and education • Public safety • Government services

Citizens

Immediate and joint-up service provision

Interconnected service delivery

Creation of local authority man-agement information system

• Public service management • Local government administration

City services

IntelligenceInterconnectionInstrumentationElementsSystem

Page 14: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation

Analytics�Assessing overall health of the

community vs. national indicators�Establish goals and priorities

Municipal Dashboards�Measuring progress against goals� Identifying improvement areas

Public Safety�Crime information warehouse�Emergency response�Digital surveillance

Energy & Utilities �Smart grid�Building efficiency assessments�Water management

Intelligent Transportation�Road user charging�Fare management�Transport info management

Healthcare �E-medical records�Home health services�Payment systems

Education �Smarter Classroom�Smart Administration� Innovation in Research

Government Services�Citizen-centered design� Integrated service delivery �Permits and licenses� Land registries

IBM Solutions Portfolio for Cities

Telecommunications • Broadband expansion

Government Accountability – Results orientation and Openness

Page 15: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation15

Smarter transportation: An opportunity to improve the transit experience, reduce congestion and encourage a modal shift among users

Cities can infuse intelligence into their entire transportation system, improving drivers’ commutes, giving better information to city planners, increasing public transportation usage and the productivity of businesses, and raising citizens’ quality of life.

ROAD USER CHARGINGEmploy a dynamic toll system based on the flow of vehicles into and out of a city to reduce traffic.

ELECTRONIC FARE MANAGEMENTEnable rail, bus and road customers to purchase fares via SMS or online and have the fare collected automatically.

TRANSPORTATION INFORMATION MANAGEMENTGain real-time traffic prediction and intelligent route planning capabilities.

Page 16: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation16

Smarter transportation: Influence traffic patterns and increase use of public transportation

The Innovation:A smart toll system uses cameras and sensors positioned throughout the city, along with a central computing system that processes vehicle identification data, to charge drivers varying rates depending on the time of day.

The Benefits:• Less traffic

• Lower emissions

• Increased city revenue

• Greater use of public transit

• Increased roadway safety

Embedtransponders in vehicles.

Recordlicense plate numbers, time of day and toll rates.

Processdata and charge drivers accordingly.

Page 17: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation17

Smarter transportation: Client transformations

Stockholm implemented an intelligent toll system in the city center, which resulted in 20% less traffic, 40% lower emissions and 40,000 additional users of the public transportation system.

To encourage citizens to use multiple modes of transportation and make it easier to align the cost of transit with its impact on the environment, the Singapore Land Transport Authority implemented fare management with smart cards that can be used to pay for buses, trains, taxis, road-use charging and parking.

Page 18: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation18

Smarter healthcare: An opportunity to achieve better quality and outcomes, increase value and improve accountability and sustainability

A smarter healthcare system forges partnerships and makes betteruse of data in order to deliver excellent care, predict and prevent disease and empower people to make smarter choices.

HEALTH INFORMATION EXCHANGES Enable patients, consumers, health practitioners and insurers to securely share clinical information across organizational boundaries, enabling safer, more timely, efficient and effective patient-centered care.

CONSUMER PORTALSEncourage consumers to assume responsibility for health and chronic disease management through transparency of healthcare costs, quality of care and prescription drug costs, empowering them to make wiser health and financial decisions.

DISEASE SURVEILLANCEPrevent and manage threats to the health of a community by capturing, sharing and modeling data to spot trends and identify causes, detect disease outbreaks early, efficiently manage cases and take action as needed to protect the public.

Page 19: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation19

Smarter healthcare: Deliver proactive, patient-centered careto support the needs of the chronically ill and promote wellness

The Innovation:Personal medical devices used for patient monitoring, screening and routine evaluation generate data which is automatically transmitted into a patient's personal health record for sharing with a physician.

The Benefits:• More accurate, real-time

health information

• Supports a patient in proactively managing his or her care

• Monitoring is simple and convenient

• More timely feedback from medical specialists to patients

Monitora patient’s health status or condition.

Analyze the data in real-time.

Act to provide proactive responses to medically significant events.

Page 20: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation20

Smarter healthcare: Client transformations

A regional healthcare provider in France, created a regional information communication and management solution that improved the efficiency of patient care, reduced the risk of medical error and improved emergency response coordination.

A public healthcare organization, ServicioExtremeño de Salud in Spain, has built a regionally integrated system that lets patients go to many health centers within the region, knowing a doctor there can have the patients’complete, up-to-date records for faster and more accurate treatment.

Page 21: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation21

Smarter public safety: An opportunity to turn data into insight to protect citizens and communities

A smarter city uses advanced technologies and community-based approaches to anticipate and prevent—not just respond to—crimes and emergencies.

CRIME DATA AGGREGATIONPut decades worth of crime information at the fingertips of law enforcement officers at all times.

EMERGENCY MANAGEMENT INTEGRATIONConnect police, fire departments, ambulance services and other first responders so all are instantly alerted when an emergency takes places.

SMART SURVEILLANCE SYSTEMSUse digital cameras to continuously monitor urban areas and automatically alert authorities when a suspicious event occurs or when a license planet, vehicle or other entity is recognized.

Page 22: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation22

Smarter public safety: Provide real-time information and improve situational awareness across the public safety spectrum

The Innovation:The crime information warehouse links and analyzes data on virtually all crimes committed in an urban area. Crime fighters have access to this information anywhere, anytime.

The Benefits:• Map crime trends as they

are developing

• Take proactive measures to prevent anticipated crimes

• Close cases more quickly and at higher rates

• Access reports immediately instead of in weeks or months

Collectcrime data from a variety of sources.

Analyzethe data in real time.

Accessthis data anywhere, anytime.

Page 23: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation23

Smarter public safety: Client transformations

The NYPD Crime Information Warehousegives officers mobile access to more than 120 million criminal complaints, arrests and 911 records, as well as 5 million criminal records, parole files and photographs—resulting in a 27% reduction in crime.

The City of Madrid has developed a new Emergency Response Center, which aggregates emergency call data and instantly alerts the proper authorities, including police, ambulance services and the fire brigade. The city has experienced a 25% reduction in response time as a result of the implementation.

Page 24: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation24

Smarter government services: An opportunity to infuse intelligence into needed services, stimulate economies and save taxpayer time and money

Increased information sharing and collaboration drives smarter decision-making.

CITIZEN-CENTERED DESIGNShift towards a citizen-centered business model to improve services, experiences and outcomes while lowering costs.

INTEGRATED DELIVERY OF SERVICESConnect people to needed programswith speed and accuracy. Enable cities to predict potential issues so preventative measures can be taken.

GOVERNMENT ACCOUNTABLITYResults-driven agencies manage, monitor, analyze and report on key initiatives, with measurable outcomes.

BUSINESS AND CITIZEN SERVICESInterconnect dynamically with citizens, communities and businesses to spark growth, innovation and progress. Enable online license renewals and validation of license holders.

Page 25: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation25

Smarter government services: Integrating service delivery to improve access to city information and resources

The Innovation:Business intelligence software automates data collection and information sharing among thousands of employees in dozens of departments, better enabling a city to inform citizens, address service requests and provide critical data to first responders.

The Benefits:• Effective and efficient

reporting, and analysis and management of resources

• Empowering citizens

• Better response time when incidents occur

• Significant cost savings

Compileinformation from across city agencies.

Analyzethe information to identify needs and actions to take.

Distributeinformation to city leaders and citizens.

Page 26: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation26

Smarter government services: Client transformations

The Cheshire County Council achieved a 20% reduction in time and cost required to perform in-home senior visits, improving the ability to proactively manage the course of health and social care for senior citizens.

City of Albuquerque introduced a performance management system that reduces manual data collection from disparate sources while enabling actionable, timely information for citizens, emergency personnel and others—realizing an initial cost savings of almost 2,000% ROI.

Page 27: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation27

Smarter energy and utilities: An opportunity to manage supply and demand

By providing real-time information about the flow of energy, an intelligent utility system helps citizens and utilities make smarter, more responsible choices about the way they buy, sell and manage utility services.

SMART GRIDMonitor the health and stability of the grid at all times, identifying an outage or issue as soon as it happens and dispatching crews to address it immediately. Enable customers to monitor energy prices and their own energy use in real time.

BUILDING EFFICIENCY ASSESSMENTSReduce energy consumption and CO2 emissions, and save water usage, using sensors to monitor everything from motion and temperature to humidity, precipitation, occupancy and light.

ENERGY PORTALStore and quickly access energy consumption data, customer data, device monitoring and sensor data at all times—empowering the consumer.

WATER MANAGEMENTUse the right tools to optimize consumption, monitor quality and model past and future water basin behaviors.

Page 28: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation28

Smarter energy and utilities: Deliver utility services more reliably and efficiently

The Innovation:A smarter energy grid uses smart meters and other advanced communication technologies to continuously monitor the health of the grid while better managing supply and demand. Customers can purchase electricity when it’s cheapest and even generate energy to sell back to the grid.

The Benefits:• Lower energy usage

across the grid

• Reduce power outages

• Decrease carbon emissions

• Lower costs for utilities and consumers

Monitorthe state of the grid.

Manage the flow of energy.

Purchase and sellenergy with dynamic pricing.

Page 29: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation29

Smarter energy and utilities: Client transformations

An international conservation agency based in the United States joined with IBM to improve the amount and quality of drinking water for a number of regions across the globe by providing key decision makers with more accurate and timely information .

Page 30: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation30

Smarter energy and utilities: Client transformations

CenterPoint Energy in Houston is installing over 2 million smart meters and in some cases an energy controller for household devices. Homeowners will be able to access their usage information in home displays or on a personal website to make smarter consumption decisions.

DONG Energy in Denmark installed monitoring devices across their distribution network. The increased insight into the grid’s performance will potentially lessen outage times by up to 50% and reduce maintenance investments by up to 90%.

Page 31: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation31

Smarter telecommunications: An opportunity to interconnect the systems of a smarter city and lay the groundwork for longer-term economic growth

Enhanced broadband infrastructure is the critical backbone of smarter communications and will spur advances in everything fromscience and medicine to business and technology, and will help billions of people join the global economy.

SMARTER TRAFFIC SYSTEMSConnect the elements of the transportation system—streets, bridges, intersections, signs, signals and tolls—with a strong telecommunications backbone.

SMARTER HEALTHCARE SYSTEMSAutomate patient records, share patient data, conduct remote diagnostics and more with fast and robust telecommunications infrastructure and systems.

SMARTER FOOD SYSTEMSProvide end-to-end visibility across the entire global supply chain to allow farmers to obtain better real-time market pricing for produce and supplies and enable retailers and manufacturers to more efficiently integrate product demand with supply replacements.

Page 32: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation32

Smarter telecommunications: Ensure food safety and freshness

The Innovation:RFID labels applied to food shipments at the farm are used to track it throughout the supply chain onto store shelves. There it can be monitored for freshness and easily tracked in the event of a recall.

The Benefits:• Ensure freshness

of food

• Isolate recalled food products

• Reduce spoilage rate

• Streamline distribution processes

• Significant cost savings

EmbedRFID tags in food shipments.

Tracefood on its journey from farm to store shelf.

Ensurethat food is fresh and safe.

Page 33: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation33

Smarter telecommunications: Client transformations

A southwestern city in the U.S. transformed its IT infrastructure and launched a wide-reaching wireless mobility project in order to increase safety, security and access to city services for all its citizens. Now city employees can work from anywhere while connected to the city’s computing system, enabling a new level of collaboration with first responders, improving access to city applications and increasing productivity.

Electrical cooperatives in Alabama, Indiana, Michigan and Virginia are bringing broadband Internet access to nearly 200,000 customers in rural communities via existing power line infrastructure. Broadband over power line technology modifies radio signals to transmit voice and Internet data over electric utility power lines.

Page 34: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation

SMART ADMINISTRATION Incorporate data across education systems to optimize operations, improve services and lower costs.

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Smarter education: An opportunity to nurture our most valuable resource

Smarter cities take a systemic view of their education systems, evaluating students in multiple dimensions throughout their lifetimes and equipping them with the skills and knowledge they need to contribute to employers, communities and society.

SMARTER CLASSROOMDeliver effective learning content and tools to every student and teacher according to their needs, preferences, abilities, technology and aspirations.

INNOVATION IN RESEARCHAccelerate innovation, knowledge creation and the economic impact of science with powerful tools for researchers.

Page 35: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation35

Smarter education: Help teachers personalize learning for every student

The Innovation:Gain insights into personalized, effective learning strategies by integrating multiple sources of historical, current and projected data about student performance and successful strategies.

The Benefits:• Understand student

attendance patterns

• Gain a complete view of student progress

• Quickly identify students at risk

• Identify strategies to address issues

Integratestudent data from many sources.

Analyzethe data to identify strengths and weaknesses.

Generatestrategies to improve student outcomes.

Page 36: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation36

Smarter education: Client transformations

North Carolina State University provides computing lab resources to schools and colleges throughout the state via a central service. Students, faculty and teachers are able to receive a customized image of the content and applications to meet their learning needs.

A leading research group at a prestigious university in Massachusetts obtains the powerful computing environment it needs when it leverages the IBM-powered World Community Grid to perform its innovative energy research..

Page 37: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation37

Smarter cities focus on the economic health and welfare of citizens and businesses—providing needed services, creating an economically sound environment and improving the quality of life for all.

ANALYTICS SHARING RESULTS

Public

Businesses

Page 38: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation38

Performance management gives cities the ability to set priorities, assess progress and share results with the public.

MANAGEMENTINFORMATION FOR GOVERNMENT LEADERS

SHARING RESULTSANALYTICS

Public

Businesses

Page 39: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation39

Advanced analytics can identify challenges and potential efficiency gains across all systems.

Telecommunications

Government Services

Education

Healthcare

Transportation

Energy and Utilities

Public Safety

ANALYTICS• Measure relationships

• Run simulations

• Assess performance

• Establish goals and priorities

Page 40: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation

“The 19th century was a century of empires, the 20th century was a century of nation states. The 21st century will be a century of cities.”

– Wellington E. Webb, former Mayor of Denver, Colorado

Page 41: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation

Let’s build a smarter planet, city by city.

Join us and see what others are thinking at:

ibm.com/think

Contact details:

[email protected]

Page 42: IBM  -Brasov 17 iunie 2010

© 2010 IBM Corporation

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Multumesc !