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IBM ECM System Monitor V5.5.5 Upgrade Guide from 5.5.5. to 5.5.5 Interim Fix 002 Revision 2.2 2020-12-18 CENIT AG Frank Larisch

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Page 1: IBM ECM System Monitor V5.5 - CENIT AG...December 18 th, 2020 ECM System Monitor 5.5.5.Page 35 of 41 UNIX Agent Update 5.5.5.000.000 Agent to Version 5.5.5.000.002 The graphical mode

IBM ECM System Monitor V5.5.5 Upgrade Guide from 5.5.5. to 5.5.5 Interim Fix 002 Revision 2.2 2020-12-18 CENIT AG Frank Larisch

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Content

Prerequisites ......................................................................................................................... 3

Upgrading to IBM Enterprise Content Management System Monitor Interim Fix ESM_5.5.5-000-002 ................................................................................................................................. 3

Backup and Fall-back scenario .............................................................................................. 3

Installation steps.................................................................................................................... 3

Advanced Options ................................................................................................................. 4

Windows Server .................................................................................................................... 5

If you are not already on 5.5.5-000-001 ............................................................................. 5

Adjust parameters to prevent corrupt configuration database ...............................................11

Update 5.5.5.000.001 Server to Version 5.5.5.000.002 .....................................................12

UNIX Server .........................................................................................................................20

Windows Agent ....................................................................................................................28

Update 5.5.5.000.000 Agent to Version 5.5.5.000.002 ......................................................28

UNIX Agent ..........................................................................................................................35

Update 5.5.5.000.000 Agent to Version 5.5.5.000.002 ......................................................35

Contact Information ..............................................................................................................41

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December 18th, 2020 ECM System Monitor 5.5.5. Page 3 of 41

Prerequisites

Upgrading to IBM Enterprise Content Management System Monitor Interim Fix ESM_5.5.5-000-002

Requires at least a working installation of 5.5.5-000-000.

This guide is based on an ESM installation which uses H2 as monitoring and configuration Database

It is strongly recommended to upgrade your ESM Server to ESM 5.5.5-000-001 first

It is not required to upgrade ESM Agents with ESM 5.5.5-000-001 before upgrading to ESM 5.5.5-

000-002

The following guide helps you to configure ESM 5.5.5-000-001

IBM ECM System Monitor V5.5.5.0-001 - Prevent Corrupt Configuration Database

https://www.cenit.com/en_EN/products-solutions/eim/processing-file-and-document-

management/software/ibm-ecm-system-monitor/ibm-esm-field-guides.html

You can find the installer images for ESM 5.5.5-000-001 and ESM 5.5.5.-000-002 on IBM Fix Central:

https://www.ibm.com/support/fixcentral/swg/selectFixes?parent=Enterprise%20Content%20Manag

ement&product=ibm/Information+Management/FileNet+System+Monitor&release=5.5.5.0&platfor

m=Windows&function=all

Please read the Readme file carefully in advance.

Backup and Fall-back scenario

As a fall-back plan we recommend to take snapshots of your virtual systems. It is strongly

recommended to stop the ESM Server and Agent processes ( UNIX ) or services ( Windows ) before

you start to take a snapshot.

In case you work on a physical installation, stop ESM Server process and backup configuration.mv.db

and monitoring.mv.db from /karaf directory. If the upgrade fails, uninstall all components of FixPack

and reinstall the previous version.

Stop ESM Server process/service and restore backup of configuration.mv.db and monitoring.mv.db.

Start ESM Server process/service.

Installation steps

Distribute IA installer binaries to your environment, or put it on a share where you have access from

all affected systems. Distributed installer binaries on UNIX Systems may lose execution rights during

distribution process – adjust umask of installer binary, e.g. 755.

Start with the server upgrade and then with the agents.

The following steps are an example how to walk through your upgrade process.

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December 18th, 2020 ECM System Monitor 5.5.5. Page 4 of 41

Advanced Options

We recommend to use our help for these activities. If you need further information about

implementation services and ESM trainings please contact CENIT at

mailto:[email protected]

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Windows Server

If you are not already on 5.5.5-000-001

Execute ESM Server 5.5.5 iF001 installer binary

Right mouse click on ESM_Server_Installer and select Run as administrator

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A previous version of ESM Server was found -> klick on Update to continue

Mark I accept the terms in the license agreement and continue with Next

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December 18th, 2020 ECM System Monitor 5.5.5. Page 7 of 41

Installation Folder – take over installation path and continue with Next

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Take over Server Settings and continue with Next

Take over Autostart and Systemstart options and continue with Next

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December 18th, 2020 ECM System Monitor 5.5.5. Page 9 of 41

Pre-Installation Summary – click on Install

Uninstallation of previous version and backup of configuration and monitoring database

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Install procedure starts

Installation complete – Click on Done

Delete or rename the installer.properties file in the folder where you started

the ESM installer binary.

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Adjust parameters to prevent corrupt configuration database

See Cenit_Field_Guide:

IBM ECM System Monitor V5.5.5.0-001 – Prevent Corrupt Configuration Database

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December 18th, 2020 ECM System Monitor 5.5.5. Page 12 of 41

Update 5.5.5.000.001 Server to Version 5.5.5.000.002

Execute ESM Server 5.5.5-000-002 installer binary

Right mouse click on ESM_Server_Installer and select Run as administrator

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InstallAnywhere starts

Click on Update to continue

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Accept Software License Agreement – continue with Next

Install Anywhere – Welcome page – continue with Next

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Take over Installation folder- continue with Next

Take over ESM Server Settings – continue with Next

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Configuration and Monitoring Database Settings

Adjust JDBC URL -> MV_STORE=FALSE

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Take over start up settings – continue with Next

ESM Server Installer – Installation Summary – click on Install to continue

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Uninstall previous version and backups environment and configuration files

Installing ESM Server

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Installation completed – click on Done

Delete or rename the installer.properties file in the folder where you started

the ESM installer binary.

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UNIX Server

Execute ESM Server 5.5.5-000-002 Installer binary

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Click on Update to continue

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December 18th, 2020 ECM System Monitor 5.5.5. Page 22 of 41

Accept license agreement – continue with Next

Welcome to ESM Server – continue with Next

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December 18th, 2020 ECM System Monitor 5.5.5. Page 23 of 41

Take over installation folder - continue with Next

Take over Server settings - continue with Next

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Configure Database Settings

Adjust JDBC URL -> MV_STORE=FALSE

Monitoring Database Settings

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Startup settings - continue with Next

Installer Summary – click on Install to continue

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InstallAnywhere uninstalls previous version and backups environment and configuration files

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December 18th, 2020 ECM System Monitor 5.5.5. Page 27 of 41

Installation completed – click on Done to finish

Delete or rename the installer.properties file in the folder where you started

the ESM installer binary.

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Windows Agent

Update 5.5.5.000.000 Agent to Version 5.5.5.000.002

Download ESM 5.5.2-000-002 Win from IBM Fix Central page

Start the Windows ESM_Agent_Installer – right mouse click on binary – Run as Administrator

InstallAnywhere starts

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Click on Update to continue

Accept software license agreement - continue with Next

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ESM Agent Installer Welcome Page - continue with Next

Take over settings and continue with Next

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ESM Agent Settings - Take over settings and continue with Next

Take over Startup Settings - continue with Next

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Installation Summary – Click on Install to continue

ESM Agent is being configured

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InstallAnywhere uninstalls previous version and backups environment and configuration files

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Installation completed – click on Done to finish

Delete or rename the installer.properties file in the folder where you started

the ESM installer binary.

Open the ESM Server Console. Now the agent should appear in state [online] in the ESM Server

Agent list. Sometimes the change from [offline] to [online] takes a couple of minutes.

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UNIX Agent

Update 5.5.5.000.000 Agent to Version 5.5.5.000.002

The graphical mode for InstallAnywhere requires a working X11 environment, the update procedure

differs only by the launch of the installer binary.

If execution rights got lost during copy to /tmp dir change umask with chmod

Execute ESM_Agent_Installer.bin

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ESM Agent Installer

Select Update to continue

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Mark – I accept the terms in the license agreement – to continue click on Next

Welcome to ESM Agent - continue with Next

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December 18th, 2020 ECM System Monitor 5.5.5. Page 38 of 41

Take over installation path - continue with Next

Take over ESM Agent Settings - continue with Next

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December 18th, 2020 ECM System Monitor 5.5.5. Page 39 of 41

Take over Startup Settings – click on Next to continue

ESM Agent Installer Summary – click on Install to continue

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InstallAnywhere uninstalls previous version and backups environment and configuration files

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Click on Done to finish

Delete or rename the installer.properties file in the folder where you started

the ESM installer binary.

Open the ESM Server Console. Now the agent should appear in state [online] in the ESM Server

Agent list. Sometimes the change from [offline] to [online] takes a couple of minutes.

Contact Information

If you have any questions please contact us at [email protected]. CENIT AG Phone: +49 711 7825 30 Email: [email protected]