Helping insurers enhance customer-centric collaboration across their claims ecosystems while minimizing risk and ensuring complianceMarket Forces Connected policyholders Changing demographics Rapid digitization Sophisticated fraud Regulation

B2B Integration Challenges Claims process that meets

millennial expectations Cycle time and cost reduction Claims leakage (fraud) Regulatory compliance

IBM Solves B2B Integration Challenges Facilitates customer-

responsive claims process Safe, secure data transfer Closely-aligned ecosystem Enhanced regulatory

compliance

For Successful B2B Integration Outcomes Higher file transfer success rates Better partner collaboration Greater customer retention Fewer compliance exceptions Improved ROI Enhanced Brand value

IBM Insurance Claims B2B Integration – Commerce Portfolio

FrankHead of Claims