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IBM Software Group
®
Simple, Fast, Secure IT Management
Tivoli Solutions for Growing Businesses
Frederic Mottiat – Tivoli Sales Manager BeLux
IBM Software Group | Tivoli software | IBM Confidential
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New IBM Tivoli Express portfolio of
solutions to help you ensure time-to-value for your business
needs.
IBM Software Group | Tivoli software | IBM Confidential
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“With the help of IBM Tivoli products and services, we will both reduce
our cost of IT operations and improve our ability to respond to our
customers needs.” Ing. Claudio Tataranni, Corporate Shop Information System Manager, Amplifon
Keep
applications
up and
running
Quickly Identify
and resolve
problems
Solutions that
are easy to
integrate, install
and manage
Secure and
protect
Company Data
The “on demand”Mid-size Business
The “on demand”Mid-size Business
Business challenges
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What do growing businesses need from an IT Management perspective?
To keep up with changes in the IT environment,
need to know what is installed on the end user
desktops with the ability to update software and
patches them quickly as requirements change
Remote employees need to be able to securely
access applications from anywhere
Data files need to be protected against system
crashes, viruses, hackers etc -
Customer, employee and vendor data from
multiple applications need to be stored securely
in a database
Solutions to increase their GTM effectiveness
and improve their processes. These applications
need to be up and running 24 X 7 to satisfy
customers �
�
�
�
�
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What Do Mid-market Customers Demand?
Secure Accessibility:
Provide secure access to business applications
to remote employees, customers and vendors.
Desktop Management:
Provide software distribution, patch and desktop
image management.
Problem Determination:Ensure IT performance and availability for critical
business applications satisfy customers globally
Back-up & Recovery:
Store and secure customer, employee and
vendor data from multiple applications. Protect
data files against system crashes, viruses,
hackers etc.�
�
�
�
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Tivoli Express: Simple, Fast, Secure IT Management
Tivoli Identity Manager Express
Secure Accessibility:
Provide secure access to business applications
to remote employees, customers and vendors.
Tivoli Provisioning Manager Express
Tivoli Monitoring Express
Tivoli Storage Manager Express
IBM Continuous Data Protection for Files
Desktop Management:
Provide software distribution, patch and desktop
image management.
Problem Determination:Ensure IT performance and availability for critical
business applications satisfy customers globally
Back-up & Recovery:
Store and secure customer, employee and
vendor data from multiple applications. Protect
data files against system crashes, viruses,
hackers etc.�
�
�
�
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+ Tivoli
Highly reliable application data protection
Improve Application Performance & Availability
Enhance application and patch distribution and Inventory
Easy to install, use and maintain and
scalable as your business grows
Express
Automate systems management for your applications - become more efficient at an affordable price
Secure Access to Applications
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� Keep your employees up and running
by continuously backing their
important data — local or remote.
� Improve backup / recovery processes
by allowing them to easily recover
data without IT involvement.
� Back up in real time so they can
recover latest version of data if a
failure occurs.
Automated Backup / RecoveryIBM Continuous Data Protection for Files
Starting at 35€ per Desktop / Laptop !
“Real-Time, All-the-Time Computer Backup, So You Can Just Work”
ROY FURCHGOTT
Published: September 1, 2005
Business Value
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CDP for files
Replication Traditional Backup
A new backup paradigm using a unique hybrid approach
• To-Disk duplication
• Lightening fast
• Real-time for high-importance files
• Tolerant of transient networks
• Multiple targets
• Versioning of files
• Point-in-time restore
• Central administration
• Archiving (vaulting)
• Retention
• Highly scalable
The new direction in Data Protection is: Real-Time, To-Disk, Native Format, Simplified management.
Architecture
• Single-end point; No server!
• Remote installation
• Central Administration
• Locked-configurations
Advanced Features
• Up to three target areas
• Bandwidth throttling
• Email file support (pst, nsf, etc)
• Sub-file support
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"When we experienced four hurricanes
in a row and many long nights, we saw
the value in automating solutions," said
Brett McGill, vice president of IT for
MarineMax. "I can't afford to have
team members working on equipment
when they should be with their families
or evacuating their families.".
– eWeek, Nov 2005
Automated Backup / RecoveryIBM Tivoli Storage Manager Express (1Q ’06)
Business Value
� Faster data backup/recovery within
the allotted window, optimizing your
IT and improving application
availability
� Optimize your IT resources with new,
easy to use and deploy
backup/recovery solution - little time
and skill required
� Easy installation, configuration, and
operation ensures rapid time to value
Tivoli Storage Manager Express
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What is TSM Express
� TSM Express is a backup solution for:� Small to Medium Businesses (SMB)
� Departments or branch offices in an enterprise
� Design Goals:� Fast and easy to install and configure
• From box to backup in less than one hour
• Wizard guided installation and configuration based on customer input
• Simplified tape drives configuration
• Simplified client code deployment; code is pushed from server to clients
� Easy to administer
� Easy to understand methodology
• Disk-based incremental backup model
• Rotation of offine storage using the Grandfather-Father-Son model
� Initial Offering GAing on March 17, 2006� TSM Express Server for Windows
� TSM Express for SQL
� TSM Express for Exchange
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Product Comparison: TSM Express vs. TSM 5.3.2
N/ATo TSMUpgrade Path
YesYesCDP integration
Various
DB size up to 530 gigabytes
Install offers greatest flexibility
Disk, tape, etc.
1 day
DRM, off-site copies, back up sets
Wizards and manual
No
Multiple
Some automation
Extensive
LAN, SAN, WAN
Stand alone
Standard, available in future TSM
TSM terms
Yes
20+ servers
TSM 5.3.2
Install sets common defaultsCustomizability
DB size up to 20 gigabytesScalability
Client (laptops, desktops) : no charge, unlimited coverage !!!
Pricing specifics
Windows (Linux Rel 2)Platforms
Disk to Disk
Under 1 hourGFS Back up sets
AutomaticYes
Exchange & SQL (additional TDP TSMx)
Fully automated
LTO, DLT, 4mm, Sony AIT 8mm
LAN
Integrated
Extended capabilities for GFS
Common market
No
FunctionBackup
Install to 1st BackupDisaster Recovery
ConfigurationClient SW Deployment
Database Protection
Tape Management
Device Support
Network Support
Operational reporting
Back up Sets
Terminology
Command Line
5 to 20 servers Target market
TSM Express
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Automated Problem DeterminationIBM Tivoli Monitoring Express (1Q ’06)
"IBM Tivoli Monitoring 6.1 is
very easy to install and maintain
while providing our customers
end-to-end infrastructure
management on a 'single pane
of glass'". - Connie Lamicela, CTO, ESM
Technology, Inc.
Business Value
� Spot trends, see impacts, and take
action quickly across your
applications, databases and servers,
all from a centralized, easy to use
portal.
� Optimize your IT by managing
Windows, Linux, Unix, databases,
applications, SNMP and more all from
a single interface that’s easily
customizable
� See richly visualized information in the
form you need it, when you need it
Tivoli Monitoring Express
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ITM Express offers :
Logical Views Technical Views & Drill Down
Policy Based Management Historical reporting & Expert Advises
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What you get with ITM Express
� Microsoft Windows 2000,2003, XP� AIX 5.1, 5.2, 5.3HP-UX 11i, Sun Solaris 8, 9, 10� Red Hat Linux 2.1, 3, 4� SUSE Linux 8, 9
� Microsoft Windows 2000 and 2003 Active Directory� Universal Agent
� IBM DB2 UDB 8.1, 8.2Oracle 8i, 9i, 10g� Sybase Adaptive Server 12.5, 12.6� Microsoft SQL Server 2000,2003� Microsoft Exchange Server 2000,2003� BizTalk Server 2004� Commerce Server 2002� Content Management Server 2002� Host Integration Server 2000� Internet Security and Acceleration Server 2000,2004.NET
FrameworkSharePoint Portal Server 2003� UDDI services that are part of Microsoft Windows 2003
Other agents available for purchase
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Product Comparison: ITM Express vs. ITM 6.1
N/A
Same platforms as Express plus
z/Series and z/Linux
per processor
No CPU maximum
Offers features for large scale
deployments
Install offers greatest flexibility
In addition to Express:
Monitor heterogeneous platforms (Windows, LINUX, UNIX, i/Series), along with application support (Sap, Siebel, databases, Exchange, etc.Remote management servers for scalability Universal Agent SDK Integration with other Tivoli products
50 or more servers
ITM V6
Install sets common defaultsCustomizability
Limited to a maximum of 4 CPUs per
server (except on OS/400 and i5/OS),
total 100 servers
Scalability
ITM V6 (with trade-up part number)Upgrade Path
Windows, Linux (Intel, PPC), AIX,
Solaris, HP-UX, OS/400 and i5/OS
Platforms
per server up to 100 servers,
4-processor per server maximum
Pricing
Customizable and personalized dashboardDepth of metrics Out of box real time reporting and chartsData warehouseEvent drill down Expert adviceCorrelates and automates data for quick resolutionOut of box best practice situations Monitor heterogeneous platforms (Windows, LINUX, UNIX, i/Series), along with application support (SAP, Siebel, databases, Exchange, etc.
Single management server
Function
5-70 servers
IT staff of 1-10 people
Target market
ITM V6 Express
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CA Unicenter NSM
0
1
2
3
4
5
Visualization
Correlation
Policy Based
ManagementExpert Advice
Reporting / Warehousing
Microsoft MOM 2005
0
1
2
3
4
5
Visualization
Correlation
Policy Based
ManagementExpert Advice
Reporting / Warehousing
IBM Tivoli Monitoring 6.1 Competitive LandscapeITM outperforms the competition
HP OpenView for Unix
0
1
2
3
4
5
Visualization
Correlation
Policy Based
ManagementExpert Advice
Reporting / Warehousing
�No policy based monitoring capabilities
�Limited reporting out of the box
�Sophisticated correlation requires heavy scripting
skills
CA Unicenter NSM
�Only suitable to highly Windows centric
environment (MS SQL, AD, etc dependency)
�Limited to basic resource monitoring only
Microsoft MOM 2005
�Little to no out of the box value – requires
extensive customization to fit into customer
environment
�Floods event console with alerts which requires
human correlation
�Breadth of coverage achieved through
partnerships and freeware with uneven quality and
support
�Weak mainframe coverage
HP OpenView for Unix
�Little to no out of the box value – requires
extensive customization to fit into customer
environment,
�Floods event console with alerts which requires
human correlation
�Partially integrated event management solution
BMC Performance Manager
LEGENDITM 6.1
Competitor Product
BMC Performance Mgr
0
1
2
3
4
5
Visualization
Correlation
Policy Based
ManagementExpert Advice
Reporting / Warehousing
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Centralized User AdministrationIBM Tivoli Identity Manager Express (1Q ’06)
“Following the implementation of
the IBM Tivoli Identity
Management solution at the bank,
we now have a cost efficient,
responsive process for user
account management – one that
strongly positions us for growth,
and for further improvements in
service desk efficiency.”— Jaime
Herrera, IT Manager, Banco Mercantil do Brasil
Business Value
� Optimize your IT resources by
reducing help desk costs and
improving user experience via self-
care password management
� Address compliance needs and
streamline audit requirements.
� Quick time to value, simple to install,
deploy and manage.
� Manage and protect the identities of
your employees, business partners
and customers.
Tivoli Identity Manager Express
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Identity Management challenges keeping executives awake at night
� How much am I spending on routine password resets?
� 3-4 times per year, per user and a $20 average cost per call
� How long does it take to make new employees/contractors productive?
� Up to 12 days per user to create and service accounts
� How many of my former employees/contractors still have access to sensitive data?
� 30-60% of accounts are orphans (potential security exposure)
� How confident are we that only the right people have access to our customer data?
� 70% of fraud cases involving customer data are related to an insider attack
� How long does it take to pull together reports for an audit?
� Can take weeks and some company’s have designated FTE’s for this purpose
Sources: Gartner Group, Meta Group and IBM
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Description:
�ITIM Express is a simple, secure identity management solution that helps companies manage passwords, user accounts, and access permissions. It provides a single point to manage user identities, manage approvals for accounts and ensures services are available to those who are authorized. Delegated self-care administration provides rapid time-to-value and enables companies to quickly respond to change.
Key Features:
� Self-care password management
� Simple self-request for access to business services
� Centralized user access tracking with integrated, out-of-the-box, compliance reporting
Key Customer Benefits:
� Easy to install, deploy and manage thereby generating a rapid ROI
� Centralized approvals and documentation of access approvals to facilitate compliance
� Reduce administrative costs and increase business process efficiencies
Who:
�Mid-market companies (up to 5000 users) and department’s within larger
IBM Tivoli Identity Manager Express v4.6
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ITIM Express is easy to install, easy to deploy and easy to manage, enabling you to achieve a rapid ROI
Easy to InstallA launchpad and installed adapters facilitate a simple and quickinstallation1Easy to DeployRemote adapter configuration, bundled adapters, and wizards streamline deployment
2Easy to ManageAn intuitive user interface, simple administration, and out-of-the box reporting make ongoing management seamless
3
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ITIM Express, packaged for the SMB market
� Packaging
� Single server
� Single DVD
� All-in-one install wizard
� Single license includes:
� Remaining ITIM 4.6 adapters are available for an additional charge
Relational Database – DB2, Oracle, Sybase,
Informix
Authentication/Server – Entrust PKI, RSA/ACE
Server
Active Directory, Exchange, TAM, Lotus
Notes, Cisco ACS, Novell eDirectory
Included adapters
LDAP, Solaris, RHEL, SuSe, AIX, HP/UXPre-installed adapters
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ITIM Express Architecture
� UI partitioned into views that address the needs of different types of users
� UI implemented with common easy-to-use components (JSP’s and PS Widgets)
� Core ITIM provisioning platform re-used
� Automation functions hidden and configured by Express UI as needed
� IBM Directory Integrator (IDI) installed for use with some remote adapters
� Some remote adapters bundled with product
ITIM 4.6 ITIM Express 4.6 effortL
DA
P
Un
ix
etc
.
WebSphere
ExpressDB2 Express
Tivoli Directory
Server
Tivoli Directory
Integrator
Provisioning Platform (J2EE Application)
End-User
View
Manager
View
Help Desk
View
Service Owner
View
System
Administrator
View
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Desktop Software and Inventory ManagementIBM Tivoli Provisioning Manager Express (1Q ’06)
“With the help of IBM Tivoli products
and services, we will both reduce our
cost of IT operations and improve our
ability to respond to our customers
needs.” —Ing. Claudio Tataranni, Corporate
Shop Information System Manager, Amplifon
Business Value• Quickly and easily deploy critical
software updates and patches to
reduce end-user downtime, improve
security and avoid costly IT support
• Track and report hardware and
software information with secure Web-
based tools to better manage your IT
assets
• Quick time to value, powerful yet,
simple to install, easy to use and
maintain.
Tivoli Provisioning Manager Express
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� Two New Express Offerings for Inventory and Software Distribution
� IBM Tivoli Provisioning Manager Express for Inventory 4.1
� IBM Tivoli Provisioning Manager Express for Software Distribution 4.1
(includes IBM TPM Express for Inventory)
� IBM Tivoli Provisioning Manager Express for Inventory 4.1
� Previously IBM System Information Center
� Collects hardware and software inventory for reporting, audit and compliance
� Upgrades to IBM Tivoli Provisioning Manager Express for Software Distribution 4.1
� IBM Tivoli Provisioning Manager Express for Software Distribution 4.1
� Previously IBM Software Delivery Center
� Includes IBM TPM Express for Inventory 4.1
� Push, Pull and CD software distribution capability
� TPM family integration will start with the next release – IBM TPM Express 5.1
IBM Tivoli Provisioning Manager Express Products
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Small and Medium Business Inventory Benefits
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IBM TPM Express for Inventory
WHAT IS IBM TPM EXPRESS FOR INVENTORY?Designed for SMALL AND MEDIUM BUSINESS CUSTOMERS, IBM TPM Express
for Inventory is an easy-to-use, flexible and cost effective inventory management
tool. It GATHERS SOFTWARE AND HARDWARE INVENTORY information from
client systems for centralized access and reporting through a web browser.
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� Implementing a software distribution management solution can be TIME
CONSUMING and require major network infrastructure changes
� How do I automate patch distribution and SCHEDULE AND MANAGE
DISTRIBUTION of critical fixes to ensure that end-users always have
the latest patches?
� How do I reduce the number of help center calls and CREATE A ON
DEMAND SELF-HELP CATALOGUE of downloadable applications
tailored for each of job roles?
� How do I INTEGRATE A SOFTWARE DISTRIBUTION SOLUTION into
my current environment?
� HOW CAN I AFFORD to implement a software distribution solution
when my budget is tight?
Small to Medium Business Software Distribution Requirements
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IBM TPM Express for Software Distribution Functional Highlights
� Quick and easy to set-up
�Server installs in less than 30 minutes
� No specialist skills required
� Leverage your existing investment in
hardware and software
� Push, Pull and CD Software
Distribution
�On demand software delivery
�Delivery of critical software updates
�Delivery to low bandwidth or non-network
attached clients
� Designed for effective network
utilization
� Delivers software from a variety of
package format
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Accelerate your solution…let us help
IBM Software Services for Tivoli
�Technical Consulting and Lab Services
�Technical and End-user Education
�Support
Service Offerings
� IBM QuickStart Services for Tivoli Identity Manager Express
� IBM QuickStart Services for Tivoli Monitoring Express
� IBM QuickStart Services for Tivoli Storage Manager Express
http://www-306.ibm.com/software/tivoli/services/consulting/
Proven Offerings
Skills & Expertise
Best Practices
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With our vast network of Business Partners
enabled with our Express offerings, you
can be assured you’re not alone!
� Business Partners are able to customize and
deploy robust, flexible, Mid-Market focused
“line of business” solutions for you
Go to www.ibm.com/tivoli/smb to download your free trial code
Getting Started