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THE PREMIER SERVICE MANAGEMENT EVENT
February 8 - 12, 2009 | Las Vegas, Nevada
IBM® Tivoli ® Network ManagerNetwork Topology Management and Root Cause Analysis
© 2009 IBM Corporation
1
Safe Harbor Statement
• All statements of direction or intent are provided for planning purposes only and are subject to change or withdrawal without notice– This presentation represents our current goals and
objectives
– Our development teams are engaging to further define our product plans
– We are listening to customers’ views on the future directions of our solutions
2
Agenda
• Challenges in Network Management
• Introducing IBM Tivoli Network Manager
• 2008 release highlights
• Roadmap highlights
• Additional resources
3
THE PREMIER SERVICE MANAGEMENT EVENT
February 8 - 12, 2009 | Las Vegas, Nevada
Network Management Challenges
4
Rise of video, social networking and social computing
Globalization and Globally Available Resources
Billions of mobile devices accessing
the World Wide Web
Harnessing Evolving Technologies Is Your Business
SOA
Business Service Management
Virtualization
Green IT
Integrated IT service management
Cloud Computing
Real-time Data
Networks
Cloud-driven Data Center
5
Integrated ManagementIntegrated Management
Source: Nortel / Micromuse
Service
Infrastructure
AppsApps
Demands on the network infrastructure…
• Market consolidation leading to increased M&A activity
• Vendors & operators
• Consolidation between business and infrastructure management groups
• Converged IP infrastructure
• Supporting Triple Play services - Voice, Video & Data
• Next Generation Network (NGN) Technologies & Standards
• Fixed Mobile Convergence
• Increased volume of management data
• Larger more complex networks
• Control & Data Plane Management
• Operation, Admin & Maintenance (OA&M) ‘standards’ emerging for IP NGNs
• Green Networking
• Virtualization and the Cloud
Network ConvergenceNetwork Convergence Service ConvergenceService Convergence
6
A Comprehensive Solution
ISM is the industry’s most comprehensive management solution, addressing
all the critical needs of multiple audiences
Process Governance Automation
Ope rational Tasks(Single Domain)
CIO / IT Exec
Ops Mgrs
I T Staff Scri pts, I ntra-Tool, & Manual
Servi ce Operati ons and Control Automation
(X-Domai n)
Ser vice Delivery Automation
IT Customer
Inte
gra
tion
Inte
gra
tion
Inte
grat
ion
Process Governance Automation
Ope rational Tasks(Single Domain)
CIO / IT Exec
Ops Mgrs
I T Staff Scri pts, I ntra-Tool, & Manual
Servi ce Operati ons and Control Automation
(X-Domai n)
Ser vice Delivery Automation
IT Customer
Inte
gra
tion
Inte
gra
tion
Inte
grat
ion
Netc o
ol/Im
pact
Serv ice-c en tric
Mod el in g , imp ac t & RCA
Business Business
Ser vice Ser vice ManagementManagement
Consolidated Operations Consolidated Oper ations
ManagementManagement
DomainDomain--Specific ManagementSpecific Managem ent
Cros s-d om ain Corre lation ,
To po lo gy & Ana lytics
Dependency Collect ionDependency Collection Event & Perf or mance CollectionEvent & Perfor mance Collection
Netwo rkAp pl ica tio n
Sy ste m Main fra me
Sec uri ty
Stora g e
Pe rform an ce
T ran sa ction
IBM Tiv oli
Mo nitori ng
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N etVie w Z
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Enri c
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Enr i c
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at i o
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Ser vice Ser vice ManagementManagement
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ManagementManagement
DomainDomain--Specific ManagementSpecific Managem ent
C ros s-d om ai n C orre l ati on ,
To po lo gy & A na l yti cs
Dependency Collect ionDependency Collection Event & Perf or mance CollectionEvent & Perfor mance Collection
N etwo rkAp pl i ca ti o n
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Servicesato mic a nd c omp osit e
Operational Systems
Service Co mpon ents
Consumers
Business Processesproces s cho reo graph y
Se
rvic
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rovid
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Servic
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SAP CustomApplication
OOApplicationI SV
Custom Apps
Pla tform Supporting Middlew are
MQ DB2Unix OS/3 90
O utlook
SC A Portlet W SRP B2B Ot herSC A Portlet W SRP B2B Ot her
The IBM Security Framework
Common Polic y, Event Handling a nd Reporting
The IB M S ec urit y Fra me w ork
Common Policy, Ev ent Handl ing and Re port ing
Se c urit y G ove rna nc e, R is k Ma na ge me nt
a nd C ompl ia nc eS ec urit y G ov e rnanc e , Ri sk Mana ge me nt
a nd Com plia nc e
Ne t w ork , Se rv er, a nd E nd-poi nt
Phy s ic a l Inf ra st ruc ture
Ide nt it y
Inf orma t ion
A ppli ca t ion & Proc es s
Netc o
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pact
S erv i ce-c en tric
Mod el in g , i mp ac t & R C A
Business Business
Ser vice Ser vice ManagementManagement
Consolidated Operations Consolidated Oper ations
ManagementManagement
DomainDomain--Specific ManagementSpecific Managem ent
C ros s-d om ai n C orre l ati on ,
To po lo gy & A na l yti cs
Dependency Collect ionDependency Collection Event & Perf or mance CollectionEvent & Perfor mance Collection
N etwo rkAp pl i ca ti o n
Sy ste m Mai n fra me
S ec uri ty
S tora g e
Pe rform an ce
T ran sa cti on
IBM Tiv oli
Mo nitori ng
N etwo rk Man ager
N etVie w Z
Sec urity O ps. Mana ger
Total Storag e Prod. Center
P erf. Ana lyze r, Provi so*
Co mp. A pp. Mgr. , N et. A ssure*
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T BSM, TNS QM
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ti onal A
ut om
at i o
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Enr i c
hment &
Opera
ti onal A
ut om
at i o
n
Leverage
ex ter nal data , enri c h and au
tomat e act ions .
IB M CC MDB & a ny IBM & 3rd
Party di scovery & d ata sources. IBM an d 3r d
Pa rty eve nt s ource.
Net wor kSyst ems S ecur it yAppl icat ion s Voi ce M ainf r am eOt herS tor age Busi ness
N ote: Al l l ayers are in clus ive of di stri bu te d a nd mai nf rame.* S ervice P ro vid er
Wi re less
Netc o
ol/Im
pact
S erv i ce-c en tric
Mod el in g , i mp ac t & R C A
Business Business
Ser vice Ser vice ManagementManagement
Consolidated Operations Consolidated Oper ations
ManagementManagement
DomainDomain--Specific ManagementSpecific Managem ent
C ros s-d om ai n C orre l ati on ,
To po lo gy & A na l yti cs
Dependency Collect ionDependency Collection Event & Perf or mance CollectionEvent & Perfor mance Collection
N etwo rkAp pl i ca ti o n
Sy ste m Mai n fra me
S ec uri ty
S tora g e
Pe rform an ce
T ran sa cti on
IBM Tiv oli
Mo nitori ng
N etwo rk Man ager
N etVie w Z
Sec urity O ps. Mana ger
Total Storag e Prod. Center
P erf. Ana lyze r, Provi so*
Co mp. A pp. Mgr. , N et. A ssure*
Ti vol i Ne tco ol /O MNIbu s & Anal yti cs
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hment &
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ti onal A
ut om
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Enr i c
hment &
Opera
ti onal A
ut om
at i o
n
Leverage
ex ter nal data , enri c h and au
tomat e act ions .
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Party di scovery & d ata sources. IBM an d 3r d
Pa rty eve nt s ource.
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Wi re less
Service Delivery & Process Automation Service Delivery & Process Automation
Service Availability & Performance Mgmt.Service Availability & Performance Mgmt.
SOA ManagementSOA Management
Security, Risk Management and Compliance Security, Risk Management and Compliance
Storage ManagementStorage Management
Asset and Financial ManagementAsset and Financial Management
Service AssuranceService Assurance
7
IBM Network and Service Assurance
Consolidated operational view of performance & availability
Complete coverage of over 1000 device types
Real-time data access, from virtually any data source across organizational boundaries
Network / IT Operational and business events integrated in one console. Launch to operational console for quick root cause analysis.
Policy driven automated response to events (failover, provision new capacity, problem resolution).
Enrich
ment &
Operatio
nal E
fficiency
NetworkSystems SecurityApplications Voice Mainframe OtherStorage Business
Note: All layers are inclusive of distributed and mainframe.
Wireless NetworkNetworkSystems SecuritySecurityApplicationsApplications VoiceVoice MainframeMainframe OtherOtherStorageStorage BusinessBusiness
Note: All layers are inclusive of distributed and mainframe.
Wireless
BusinessService
Management
Consolidated OperationsManagement
Domain Specific Management
Dependency Collection Event & Performance Collection
8
IBM Network and Service Assurance
Consolidated operational view of performance & availability
Complete coverage of over 1000 device types
Real-time data access, from virtually any data source across organizational boundaries
Network / IT Operational and business events integrated in one console. Launch to operational console for quick root cause analysis.
Policy driven automated response to events (failover, provision new capacity, problem resolution).
Impact
NetworkSystems SecurityApplications Voice Mainframe OtherStorage Business
Note: All layers are inclusive of distributed and mainframe.
Wireless NetworkNetworkSystems SecuritySecurityApplicationsApplications VoiceVoice MainframeMainframe OtherOtherStorageStorage BusinessBusiness
Note: All layers are inclusive of distributed and mainframe.
Wireless
TSQMC
(TBSM TNSQM CEM)
OMNIbus
TNPM-WProviso
ITCAM ITM NEVoIP CVoIP
TADDM ITNM Omnibus Probes AppPacks TechPacks
9
THE PREMIER SERVICE MANAGEMENT EVENT
February 8 - 12, 2009 | Las Vegas, Nevada
IBM Tivoli Network Manager
10
Improve network availability
True, real time end-to-end visibility into
the network infrastructure including device configuration, connectivity,
network performance and availability.
Maximize return on assets & reduce risk
Network-wide reports on device configuration and interface
utilization. Leverage network information in other OSS systems.
Streamline processes & accelerate growth
Leverage network information in other OSS systems and business processes.
Reduce MTTR and service disruption with root cause analysis.
Visibility Control Automation
See My
Business
Manage & Secure
My Investments
Build Agility Into
My Operations
IBM Service ManagementEnabling innovation through integrated visibility, control and automation
Network Infrastructure Supports Service Network Infrastructure Supports Service
Delivery and Business OperationsDelivery and Business Operations
11
IBM Tivoli Network Manager
�Simplify the management of complex networks
�Reduce the mean time to resolution of faults
�Deliver against aggressive network availability SLAs
�Better utilization of network resources
Scalable Flexible Network Discovery
�Support includes IPv6, Ethernet Services, MPLS
�Dynamic, always active and event driven
�Centralized Open Network Data Repository
Real time web-based Network Visualization
�Task-oriented UI helps operations staff locate,
troubleshoot and resolve network problems
�Integrated fault, topology and performance views
�Launch 3rd party OAM tools for further diagnostics
Accurate Monitoring and Root-cause Analysis
�Automatic targeting & configuration of network monitoring
�Correlation of events based upon the network connectivity
�Identification and isolation of root cause & symptom events
12
Key Benefits of Network Manager
� Comprehensive Network Visibility. Gain better control over
the network with realtime logical and physical topology maps
� Improved Efficiency. By reducing the mean time to
resolution of faults with root cause analysis
� Asset Optimization. Better utilization of network resources
through network discovery, reporting and reconciliation
� Reduced Complexity. Simplify the management of complex
networks like IP, MPLS, ATM and Frame Relay
� Increased Reliability. Deliver against aggressive network
availability SLAs through realtime monitoring and analysis
� Enhanced Productivity. Ensure staff has meaningful,
contextual information at their fingertips
13
THE PREMIER SERVICE MANAGEMENT EVENT
February 8 - 12, 2009 | Las Vegas, Nevada
IBM Tivoli Network Manager v3.8
14
IBM Tivoli Network Manager IP v3.8
• Increased Operator Efficiency– Common tooling, navigation and reporting across Tivoli– Consumability enhancements – Tasked-based work flows / documentation– Ad-hoc diagnostic tools
• SNMP Historical Data Collection• SNMP on-demand MIB Graphing
• Lower cost of ownership
– Common Deployment and Security (single sign-on) across Tivoli– Improved ease of troubleshooting– ITM Health Agent– Enhanced security meeting industry standards: FIPS 140-2 (standard for
cryptographic modules)
Nov 2008
Network Technology
Lower cost of ownership
Increase Operator Efficiency
Themes Integration
Scalability andPerformance
15
IBM Tivoli Network Manager IP v3.8 (Cont)
• Scalability and Performance– Reduced discovery times
– Faster network visualization – Supporting many concurrent users– Deploying monitors remotely– Webtools centrally hosted
• Additional network technology support– Huawei MPLS(Telnet), Huawei VPLS, Adtran, Cisco VTP, InetRouting, Standard
RPR and IPv6
• Integrations (more later…)
• Additional OS support– Windows Server 2008, SLES 9/10, Redhat 4/5, Solaris 9/10 (Zones), zLinux
Nov 2008
Network Technology
Lower cost of ownership
Increase Operator Efficiency
Themes Integration
Scalability andPerformance
16
Reporting
OperationalManagement
Products
•Systems Mgmt•Business Application Management
•Server, Device and Network Management
•Storage Management•Security Management
Composite Offering Installer
Deployment
Health
Functional
Integration
Integration Modules
Lowering cost of ownership and increasing operator efficiency
Discovery Library
---.--.-----.-==.=-.-
Discovery & Data
Integration
CCMDB
Security
User Interfaces
Common Tasks�Process monitor�Reports
�Customization�Configure policy
NavigationNavigation
17
Why are packets being discarded ?
Topo maps
Event views
Structure Browser
Real-time Dashboard
MIB Browser
Launch in context
� Uses same SNMP device credentials as Discovery and Monitoring
� Uses same Poll definitions as Monitoring
18
How are my VPNs configured ?
19
Drill
dow
n fo
r det
ails
What interfaces are reaching maximum capacity ?
Bandwidth Utilization Report
20
How is Network Manager performing ?
• IBM Tivoli Monitoring Agent
– Top level workspace for quick view of key metrics
• ITNM IP Availability Workspace
– Shows state of Network Manager processes (memory and thread usage)
• ITNM IP Discovery Workspace
– Shows state of Network Manager discovery
• Network Workspace
– Shows state of network changes at point in time or over time
• ITNM IP Monitoring Workspace
– Shows state of polling engine and whether is keeping up with the load
– Situations defined for critical events
• Out-of-the-box reports for
– Monitoring – who’s being polled for what?
– Discovery troubleshooting
21
Integration with Netcool/OMNIbus
How Network Manager can help OMNIbus users – it …
• Enhances productivity
– Event enrichment ensures staff has meaningful, contextual information at their fingertips
– Event correlation and root cause analysis focuses staff on network failures, not symptoms
• Improves efficiency by reducing the MTTR
– Topology maps help locate problems
– Includes problem diagnostic tools out-of-the-box
– Provides in-context launch to 3rd party OAM tools
• Improves network availability– Deliver against aggressive network availability SLAs through realtime monitoring
and analysis
Why buy more Tivoli…• Fast TTV with out-of-the-box integration• Increased operator efficiency: single sign-on, integrated portal, common reporting• Lower cost of ownership: common installer, shared security model, shared logging and
trace mechanism, IBM support assistant
22
Integration with TADDM/CCMDB
Tivoli Application Discovery and Dependency Manager
• Extend scope of discover to include additional network resources
• Launch into network topology views to view network alarms affecting application performance
Network Manager
• TADDM stores current network configuration – track network configuration over time
• Show configuration change history (Has a configuration change caused an outage ?)
23
Integration with TBSM
Automatically populate service models based on discovered network information
1. Import ITNM generated IDML book directly into TBSM
2. Discovered network resources appear in TBSM's Service Component Repository (SCR)
3. Configure services within TBSM using the resources from the SCR
Navigate from service affecting events to the network failure responsible for the service
degradation/failure
– Events in OMNIbus are enriched, correlated and prioritized with ITNM’s event enrichment,
active monitoring, and event correlation (RCA)
– TBSM maps those events to the resources / services
– Launch in context from the TBSM events and/or resources into ITNM
24
Integration with Netcool/Impact
• Enrich events with network topology information – Use SQL DSA to retrieve network configuration from Network
Manager’s discovered network topology. For example…
• Enrich link down events with information on the far end
• Enrich link down events with the links operational status
• Automate Network Manager to troubleshoot network failures or validate network configuration– Access to Network Manager function via HTTPGETs request to
the Network Manager’s servlet engine. For example…
• Maintenance window is completed - launch partial rediscovery automatically to validate network configuration changes
• An interface is maxing out causing performance degradation –when bandwidth utilization reaches a predefined threshold alert – then increase polling frequency to monitor more closely until the problem has been resolved.
Visibility: Seeyour Business
Automation: Improve your
Business
25
THE PREMIER SERVICE MANAGEMENT EVENT
February 8 - 12, 2009 | Las Vegas, Nevada
Product Roadmap: 2009 and beyond
26
Network Manager IP
Network ManagerTransmission
� Layer 1-3 NCIM Topology Database� Single Web-based interface� Application management consistent with IP
Edition� DB2 support� RH 4.0/5.0, SLES 9.0/10.0, AIX 6.1
Product
3.8
� Quick Installer & NetView Upgrade � Best Practices & User Configs� Network Inventory Reports (BIRT)� Network Event Mgmt. <1000 nodes
� Improve operator efficiency with UI enhancements including the display of link status, device status dashboards, visualization of network paths
� Lower cost of ownership through enhanced feedback during configuration
� Performance and scalability improvements in discovery, event enrichment and RCA
� Additional network technology support including IPTV, MPLS TE, Ethernet Services
� Integrations including Storage, zNetView, CCMDB
Network Manager
Next
NetView Distributed� Released November 2006
Gradual transition of customers to IP/Entry EditionsOngoing support of NetView through Apr 2012
7.1.5
5.6
Event and Network Management
� Combined offering containing OMNIbus 7.2.1 and ITNM IP 3.8
� Lower cost of ownership� Increased Operator Efficiency� Enhanced security meeting
industry standards� Additional network support:
IPv6� Additional OS support: zLinux,
Windows Server 2008
OMNIbus and Network
Manager v8.1Network Manager
Entry 3.7
Network ManagerDevice Integrations
Network Manager Device Integrations are built on a rolling 3 month project
Quarterly Network Device Integration Updates
� OMNIbus and Network Manager refreshes for Event and Network Manager bundle
O&NM Next…
Current Releases
Planned releases
3.6, 3.7
5.5
Supported Releases(after Feb 2010)
27
Increase Operator Efficiency
• At-a-glance interface panel – panel showing connectivity between devices and interface details
• Links should be treated as first class objects and include state information and context sensitive tools
• Provide visualization of a path across the network (e.g. ATM PVC, MPLS LSP)
• Device structure browser: Support filtering and search
• Dashboards incorporating event, configuration and performance information
• Increased visibility of discovery/monitoring configuration and status
• Increased visibility of mis-configurations and tools to help resolve
• Associate monitoring definitions with network partitioned views …………..
• Triggered polling / polling chains
• Reports demonstrating ROI. For example…– Number of problems detected
– Number of events correlated
– Speed of discovery
Lower Cost of OwnershipSet specific polling policies
for the MPLS core
28
Device status dashboard
Device details including device type,
address, uptime
CPU, Memory Usage and Average Response Time
Recent response times to availability pings
Summarization of interface status
29
Network change and configuration
• Automation of labor-intensive configuration changes. For a medium-sized environment*:– It takes 80 person hours to update network operating system
images
– 45 hours to update access control lists in response to a virus
– 120 hours for audit/compliance reporting
• Decrease in Mean Time to Restoration (MTTR)– ~75% of outages are caused by change in the IT environment.
Average MTTR for IT service outages is conservatively estimated at 2.5 hours.
– The ability to know if a failing service had a recent change candramatically reduce the amount of time spent troubleshooting, and thus MTTR for critical business services
– Fewer failures to begin with because of better control of change
• Increased Security/Management of Risk– Ability to respond efficiently to attacks
– Ability to audit, maintain, and report on standard configurations is critical to standards compliance
Control: Manage &
Secure your
Investments
Automation: Improve your
Business
Visibility: See your Business
30
Remote Offices / BranchesData Center
Host
NCP
Data
Workstation
Printer
Switch
Desktop/Server
Workstation
Server
Server
Server
Workstation
Printer
Switch
Desktop/Server
Workstation
Server
Server
Server
Router
Router
Flexible distributed deployment architectures
ITNM
ITNM
ITNM
Centralized Network Manager
• Centralized Configuration
• Correlated consolidated Network Topology Model
• Single consolidated network view
• Further event correlation / reduction
Remotely deployed Network Manager Server
• Local discovery, modelling, monitoring, topology-based RCA
Secure connection
• DOWN: ITNM Configuration
• UP: Network Topology Model, Monitoring alerts
31
Scalability/Performance continued
• Discovery writing to network topology model directly
– Less memory usage during discovery process
– Faster discovery times
• Monitoring
– RCA rules engine migration to use network topology model
– Replace proprietary RCA rules language
– Simplify event gateway to OMNIbus (speeds event enrichment)
– Support Service Affecting Events migration to network topology model
• Possible to define a service as a collection of resources spanning domains
32
Integrations
• CCMDB phase 2
– Extend to support more network technologies (e.g BGP, OSPF etc.)
– Provide granular updates (incremental updates as the network changes)
– Key for integrations to Tivoli and 3rd party applications
• Network Topology Model API for data access
• Support for Fibre Channel over Enhanced Ethernet
– Integration with IBM Director
– Additional device support
• Provide discovered network information to other IBM applications:
– Storage management: IBM Director
– Provide sensors for Tivoli Application Discovery and Dependency Manager (TADDM)
33
IBM Tivoli Network Manager’s Key Differentiators
• Accuracy– Every device analyzed individually, regardless of type
– Dynamic RCA based on network model – no configuration required
– End-to-end network connectivity right out to the desktop
• Scalability– Broad discovery support; proven scalable and accurate in service providers
– Multi-threaded discovery and monitoring for maximum performance
• Flexibility – In discovery: scheduled; always-on; partial re-discovery triggered by network
change
– In customization: support new devices on-the-fly; control what attributes are retrieved; add new event correlations; add in-context launch to 3rd party OAM tools
– Open access to the discovered network information
• Breadth of coverage– Unparalleled device, protocol and vendor support (leverages Netcool/OMNIbus
probe program)
– Rapid new device & version roll out engineering model
• Leverage The T Factor – Out of the box integration with Netcool/OMNIbus, Netcool/Impact, TADDM and
TBSM increasing operational efficiency and reducing total cost of ownership
34
Q & A Q & A
??
35
Trademarks and disclaimers
Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries./ Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. IT Infrastructure Library is a registered trademark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce. ITIL is a registered trademark, and a registered community trademark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office. UNIX is a registered trademark of The Open Group in the United States and other countries. Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. Information is provided "AS IS" without warranty of any kind.
The customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer.
Information concerning non-IBM products was obtained from a supplier of these products, published announcement material, or other publicly available sources and does not constitute an endorsement of such products by IBM. Sources for non-IBM list prices and performance numbers are taken from publicly available information, including vendor announcements and vendor worldwide homepages. IBM has not tested these products and cannot confirm the accuracy of performance, capability, or any other claims related to non-IBM products. Questions on the capability of non-IBM products should be addressed to the supplier of those products.
All statements regarding IBM future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.
Some information addresses anticipated future capabilities. Such information is not intended as a definitive statement of a commitment to specific levels of performance, function or delivery schedules with respect to any future products. Such commitments are only made in IBM product announcements. The information is presented here to communicate IBM's current investment and development activities as a good faith effort to help with our customers' future planning. The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.
Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve throughput or performance improvements equivalent to the ratios stated here.
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