ibm's environmental management system- iso 14001 nc dppea workshop august 24, 1999
TRANSCRIPT
IBM's Environmental Management System- ISO 14001
NC DPPEA Workshop
August 24, 1999
IBM's Business
• Develop, Manufacture and Sell Information Technology Products, Including Computers and Microelectronic Technology, Software, and Networking Systems and Information Technology-Related Services Worldwide.
IBM’s Business (Cont.)
• IBM Product Units – Server Group– AS 400; RS 6000; System 390– Personal Systems Group – Printing Systems Company– IBM Microelectronics Division– Networking Hardware Division– Storage Systems Division– Retail Store Solutions– Display Business Unit IBM Product Units
RTA's Manufacturing and Development Mission
• Manufacture/assembly of computer and networking hardware products
• Computer refurbishing operations
• Hardware/software development activities
• Human Resources for US
• Customer call centers for software/hardware support
IBM's EMS
• IBM has one EMS with a tiered approach
Corporate
Locations and/or Division Operating Units
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IBM's EMS
• Corporate's Role– Set environmental policy
– Develop IBM WW environmental strategy
– Define requirements of IBM's EMS
– Establish environmental Corporate Instructions and Environmental Practices
– Set Corporate level environmental objectives and targets
IBM's EMS
• Corporate's Role (cont.)– Provide guidance to locations and/or
– Division/Operating Units
– Measure environmental performance
– Perform environmental affairs audits at locations
– Review status of environmental affairs with top management
– Communicate environmental affairs progress to interested parties
IBM's EMS
• Location and/or Division/Operating Units' Role– Develop and implement programs to conform with
IBM's EMS
– Identify legal requirements and apply for permits
– Develop location and/or Division/Operating Unit procedures
– Monitor compliance to legal and IBM requirements
IBM's EMS
• Location and/or Division/Operating Units' Role (cont.)– Report compliance to agencies
– Perform self-assessment
– Review EMS with Location and/or Division/Operating Unit management
– Report key characteristics to Corporate
IBM's EMS Control
• Primary control point of environmental management for Locations and/or Divisions/Operating Units:– Locations control manufacturing processes,
activities, and services
– Divisions/ Operating Units control products
Core Elements of IBM's EMS
• Environmental Policy
• Corporate Instructions
• Environmental Practices
• Worldwide EMS Manual
IBM's Environmental Policy
• IBM has a single corporate-wide environmental policy, which– Commits IBM to Environmental Affairs
Leadership
– Contains 11 elements addressing a wide array of environmental concerns for IBM's business activities, products and services
– Commits to striving for continual improvement of the EMS and performance
– Requires every employee and every contactor on IBM premises to follow it
IBM's Corporate Instructions
• Applicable to all business units and locations
• Specify broad requirements on environmental subjects, such as:– energy management– hazardous materials transportation– environmentally conscious product design– supplier evaluation of environmental considerations– incident reporting– environmental impact assessment– and others
IBM's Environmental Practices
• Applicable to all business units and locations
• Specify detailed requirements for air emissions, water discharges, waste management, transfer and storage of liquids, and chemical management
IBM Worldwide EMS Manual
• Aligns IBM's existing EMS with ISO 14001
• Re-emphasizes and delineates EMS requirements for Corporate Environmental Affiars and Locations and/or Operating Units
• Used ISO 14001 as a tool to improve the effectiveness, efficiency, and consistency of IBM's EMS
Additional Core Elements at RTA
• RTA EMS Manual
• Product EMS Manuals (RSS, NHD, PSG)
• Program Manuals
• Emergency Planning Manual
Environmental Aspects
• Process– Team of environmental experts
– Criteria used for identification of significant environmental aspects
• Environmental impact of the aspect
• Legal /regulatory requirements
• IBM environmental requirements
• Good neighbor (activities and services)
• Customer views (products)
Examples of Environmental Aspects
• Activities and Services– Chemical use
– Hazardous waste generation
– Air emissions
– Waste recycling
– Hazardous materials transportation
– Energy consumption
– Groundwater/soil remediation/cleanup
Examples of Environmental Aspects
• Products– Product energy consumption
– Recyclability/reuse
– Product chemical emissions
– Recycled/recyclable materials
– Product protective packaging (shipping)
– Supplies/consumables
Significant Aspects Focused at RTA
• Product Aspects – Three product groups: Networking Hardware,
Personal Systems Group, and Retail Store Solutions
• Key Significant Aspects Related to Activities and Services– Solid waste mgmt/recycling
– Air emissions (including employee vehicle emissions)
– Energy consumption
Objectives and Targets
• Objectives and Targets established at both Corporate and Location/Division levels
• Locations/divisions may establish additional product specific targets, but must adopt Corporate's
• Primary Considerations• Legal / regulatory requirements
• IBM Corporate requirements
• Other requirements (e.g., Energy Star)
• Significant environmental aspects
• Technological options
• Financial, operational & business requirements
• Views of interested parties
IBM Corporate Objectives and Targets (Activities and Services)
• Hazardous waste reduction– Year to year overall reduction
• Energy Conservation– 4% overall consrvation savings
• Nonhazardous waste recycling– 67% solid waste– 35% industrial waste
• Perfluorocompounds Reduction – 40% reduction by YE 2002
IBM Corporate Objectives and Targets (Products)
• Energy efficiency– Energy Star
– Power consumption per unit of function
• Materials Recovery Centers landfill reduction– 10% reduction in 1999 versus 1998
• Plastics recycling– Purchase 10% recycled plastics by 2001
• Design for Environment– Assessments on at least 80% of products released in 1999
Engineering Center for ECP (RTP, NC)
• ECP design, assessment & metrics• Material selection• Plastics recycling• Regulatory tracking& interpretation• Product end-of-life management programs• Support of materials recovery, reutilization• operations• ISO14001 support• Life cycle assessment studies• Environmental packaging• ECP communications
IBM’s Registration to ISO 14001
Goal
• Achieve Single Worldwide Registration to ISO 14001 Covering IBM's Manufacturing and Hardware Development Locations Across All Business Units – Complete registration audits at 30 Locations in 14
Countries Plus Corporate Environmental Affairs
– Location populations: <1,000 to 20,000
– Business Units include Microelectronics, Storage Systems, S/390 Servers, AS/400 Servers, RS/6000 Servers, PC Servers, Personal Computers, Networking Hardware
Reasons for Goal
• It Reinforces the Integration of Environmental Considerations Throughout IBM's Business
• It Positions IBM to be Competitive
• It is Consistent with Our Quest for Environmental Leadership
• A Single Worldwide Registration is Consistent with Our Long-standing EMS and it is the Most Efficient Approach
How We Proceeded
• Completed Worldwide Gap Analysis• Published Worldwide EMS Manual Consistent
with ISO 14001• Developed Common Solutions
– Training– Identification of Significant Aspects– EMS Audit Methodology
• Retained a Single Worldwide Registrar• Transferred Existing Site Registrations
(through Surveillance) and Began Audits at New Locations
Advantages of Our Approach
• Capitalizes on IBM's Existing Global EMS• An Outstanding Way to Help Ensure We
Execute the Same EMS No Matter Where in the World We Do Business
• Consistency Yields Efficiency and Effectiveness
• Least Cost Approach– Avoids Multiple Registrations by Multiple
Registrars– Enables Ongoing Audits to Proceed According to
Sampling Plan
Challenges with Our Approach
• Significant Worldwide Coordination Required
• Would be Very Difficult to Integrate with Existing ISO 9000 Registrations
• Single Registrar Expects a Well-Structured, Mature, and Consistent EMS at all IBM Locations -- Even those that are New in the Business
Current Results
• Earned First Edition of Worldwide Registration in December, 1997– Supported by successful registration audits at 11 of
26 (original number) locations plus Corporate Environmental Affairs staff
– 12 Months from decision to proceed
– 3 Months ahead of plan
• To Date, all 30 M&D Locations Worldwide are on our Registration
Value to Our Business
• Environment is Clearly Being Further Integrated -- Employees and Managers are Much More Aware of the Environmental Policy and Their Role in it
• EMS is "System Dependent" rather than "Person Dependent"
• It Helps Drive Continual Improvement
• Customer Inquiries are Handled Efficiently
• Strengthening our Record of Leadership
Continual Improvement Activities
• Integration of functions traditionally not thought of as having a major environmental impact:– Procurement
– Transporation and distribution
– All on-site contractors
• The list of significant aspects has been expanded and objectives and targets are being enhanced
Continual Improvement Activities
• Off-site suppliers are being encouraged to implement and register to ISO 14001
• IBM is working with the U.S. Technical Advisory Group to TC 207 on ISO 14001 revisions
• On-line environmental training is being developed for environmental professionals new to IBM
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