Interest-Based Relational Approach

Wednesday, 31 August 11

What is Interest-Based Relational Approach?

This approach is one of the theories of conflict resolution and it respects individual differences while helping people avoid becoming too entrenched in a fixed position.

Wednesday, 31 August 11

Rules of Interest-Based Relational Approach

Make sure that good relationships are the first priority.

Keep people and problems separate.

Pay attention to the interests that are being presented.

Listen first; talk second.

Set out the "Facts".

Explore options together.

Wednesday, 31 August 11

Steps of Interest-Based Relational Approach

Step One: Set the Scene

Step Two: Gather Information

Step Three: Agree the Problem

Step Four: Brainstorm Possible Solutions

Step Five: Negotiate a Solution

Wednesday, 31 August 11