icaap – one year on · 14 companies: mix of size, reinsurer and direct offices. conducted by...

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ICAAP – One Year On Briallen Cummings, Rob Curtis © Briallen Cummings, Rob Curtis This presentation has been prepared for the Actuaries Institute 2014 Financial Services Forum. The Institute Council wishes it to be understood that opinions put forward herein are not necessarily those of the Institute and the Council is not responsible for those opinions.

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Page 1: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

ICAAP – One Year On

Briallen Cummings, Rob Curtis © Briallen Cummings, Rob Curtis

This presentation has been prepared for the Actuaries Institute 2014 Financial Services Forum. The Institute Council wishes it to be understood that opinions put forward herein are not necessarily those of the Institute

and the Council is not responsible for those opinions.

Page 2: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Agenda

ICAAP Ownership Sophistication of ICAAP Has it been a value-add?

Page 3: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Details of the Australian Survey

14 companies: mix of size, reinsurer and direct offices. Conducted by Interview

Thank-you to all companies who participated.

Page 4: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Details of the UK ORSA Survey

14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the

maturity of the ongoing ORSA and wider risk management framework of Solvency 2.

Page 5: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Ownership of ICAAP

0

2

4

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10

12

Single Multiple

Num

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Number of "Business Owners" of ICAAP

Current

Sep-12

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2

3

4

5

6

7

8

9

CRO AA CFO CEO Legal Treasury

Num

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"Business Owners" of ICAAP

Current

Sep-12

Page 6: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

ICAAP Team

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Yes Yes - virtual No

Num

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ICAAP Team

Page 7: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Integration of Risk and Capital

0 5 10 15

Development of the Capital Management Plan

Scenario development

Drafting the ICAAP report

Drafting the Summary Statement

Training of the Board / senior management

Development of the RMF

Number of Companies

Actuarial and Risk Functions Worked Together

Page 8: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

ICAAP Sophistication

Siloed

Compliance

Integrated

Strategic Tool

Value-Add

Page 9: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Current State: Adequate and Effective?

0123456789

10

Yes No

Num

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Current State

Page 10: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Understanding of Target State

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1

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4

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Documented Undocumented Not Discussed

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Target State

Page 11: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Survey Comparison

Australia UK

Governance Roles and Responsibilities Documentation

Process Alignment to Business Planning

Risk Assessment Risk Management System Material Risk Assessment

Risk Appetite Emerging Risk Assessment

Capital Plan and Management

ER/SCR Assessment Capital Projection

Stress and Scenario Testing SST/RST

Capital Recovery and Restoration

Embedding Use in Decision Making

Page 12: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

ICAAP Sophistication Spectrum

Black Letter Compliance Leading Edge Sophistication

Compliance Led

Moving towards Value Add

Value Add

Lagging

Developing Good

Leading

Page 13: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

UK Study findings Roles and Responsibilities

Roles and responsibilities with respect to the ORSA are, in general, poorly articulated and/or contain gaps.

It is unclear as to the extent of challenge provided in relation to the ORSA.

Clear ownership of the ORSA process in annual/ongoing basis.

Clear evidence of challenge and input from the Board as to how the ORSA process is developed and appropriateness is ensured on an ongoing basis.

Limited evidence of Board input into the ORSA process.

Developing Practice Leading Practice Lagging Good Practice

Roles and responsibilities are clearly defined.

Lagging Developing Good Leading

ORSA Roles and responsibilities

Page 14: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

UK Study findings Process

The ORSA process is conducted on an annual basis.

Justification is limited as to the choice of ORSA frequency.

Limited consideration is given to the events in which an ad-hoc ORSA should be conducted.

Developing Practice Leading Practice Lagging Good Practice

Only a high level ORSA process is articulated or the process is articulated poorly.

The ORSA process is well articulated as an overall process, and at component level.

The frequency with which the regular ORSA is conducted is clearly articulated and justification is provided.

The triggers for conducting for conducting an ad-hoc ORSA are clearly articulated, including commentary on the process to be followed in such an event.

Ongoing monitoring is conducted on a monthly/quarterly basis and referenced as part of the ORSA.

Lagging Developing Good Leading

ORSA Process

Page 15: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Developing Practice Leading Practice Lagging Good Practice

UK Study findings Documentation

Limited evidence of a link between the ORSA process and ORSA policy.

The ORSA process is well documented, including all governance arrangements.

Documented evidence of an internal review regarding the ongoing appropriateness of the ORSA process is included.

Documentation is poorly articulated/ structured and/or containing gaps.

Lagging Developing Good Leading

Documentation

Page 16: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Developing Practice Leading Practice Lagging Good Practice

UK Study findings Alignment to Business Planning

The ORSA shows clear links between the Group risk strategy, it’s risk appetite and business planning.

A clear articulation of how changes to the business plan or business environment lead to updates is evidenced.

Limited links between the Group risk strategy, it’s risk appetite and business planning.

Limited reference to the business plan is included within the ORSA.

Limited reference to changes in business environment.

Limited reference to updates or factors leading to updates.

Lagging Developing Good Leading

Alignment to Business Planning

Page 17: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Current State

Governance

Minimum

Average Maximum Minimum

Average

Maximum

Target State

Page 18: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

UK Study findings Risk Management System

There is clear evidence of the use of the RMS within the business.

RMS is fragmented with no clear descriptions.

There are no clear development areas identified within the RMS.

Decisions taken over the year have been driven by the RMS.

The business critically examines the RMS and makes recommendations for future changes.

Linkages between the RMS and other functions/processes are brief.

Limited content on key decisions and changes take around the RMS over the past 12 months.

There are well developed links between the RMS and other functions/processes.

Developing Practice Leading Practice Lagging Good Practice

Lagging Developing Good Leading

Risk Management System

Page 19: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Developing Practice Leading Practice Lagging Good Practice

UK Study findings Risk Appetite

The risk appetite is clearly articulated in significant detail with both quantitative and qualitative aspects.

The tolerance limits are transparent and contingencies as the limits are approached are well documented and communicated.

The process for setting the risk appetite is clearly documented, considering both a top down and bottom up view.

The risk appetite is poorly articulated with no clear distinction between quantitative and qualitative aspects.

Little consideration of tolerance limits or the procedures that occur as those limits are about to be reached.

There is limited evidence that risk appetite is linked to decision making.

Limited reference to the processes in place to set and manage risk appetite.

There is clear evidence that management decision making is driven by risk appetite through delegated authorities.

Risk appetite plays an important role in setting and challenging the business strategy.

Lagging Developing Good Leading

Risk Appetite

Page 20: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Developing Practice Leading Practice Lagging Good Practice

UK Study findings Material Risk Assessment

Includes an overview of methods for the assessment of risks across all risk categories.

Limited consideration of methods for assessment of specific risks.

Limited reference to Group specific risks or areas beyond core risk types e.g. Strategic, reputational.

Provisions have been documented for the assessment of any Group specific risks and other material areas affecting the Group.

The roles and responsibilities across all functions are clearly articulated and linked to the over-arching governance structure.

Little or no reference to roles and responsibilities for risk assessment across the three lines of defence.

Limited consideration of risk concentration or aggregation.

Risks are aggregated across all entities in scope of the ORSA and concentration per risk type is monitored.

Lagging Developing Good Leading

Material Risk Assessment

Page 21: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Developing Practice Leading Practice Lagging Good Practice

UK Study findings Emerging Risk Assessment

Emerging risks identified and aligned to the business plan.

Limited consideration of emerging risks facing the business.

Limited alignment of key emerging risks with the business plan set out.

Formalised process in place to manage and review emerging risks on an ongoing basis.

Strong balance between non-financial (e.g. Conduct) and financial (e.g. Market movements) within the emerging risk.

Limited balance between financial/non-financial emerging risks affect the business.

Informal process in place to review emerging risks.

Alignment between the emerging risk and SST/RST work.

Lagging Developing Good Leading

Emerging Risk Assessment

Page 22: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

TargetStateCurrent State

Risk Assessment

Minimum

Average Maximum Minimum Average

Maximum

Page 23: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Developing Practice Leading Practice Lagging Good Practice

UK Study findings EC/SCR Assessment

A comprehensive assessment of the appropriateness of the SCR calculation is provided.

Limited commentary on the appropriateness of the SCR assessment.

Limited use of a Pillar 2 capital model (e.g. Not granular by risk type).

A Pillar 2 model is fully embedded and used to provide a house view on capital requirements and own funds.

A detailed comparison between the firms EC position and SCR calculation is provided and commentary is included on the drivers behind material deviations.

No evidence of a comparison between SCR and EC calculations, or commentary on the drivers behind material deviations.

Lagging Developing Good Leading

EC / SCR Assessment

Page 24: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Developing Practice Leading Practice Lagging Good Practice

UK Study findings Projection of Capital

The firms solvency and capital position is projected over the planning horizon.

The volatility of the projections is considered, both under an appropriate range of sensitivity testing and under stressed conditions.

An analysis of projected positions versus risk appetite is considered.

The quality of own funds is projected over the business planning horizon, including any potential changes and the drivers behind them.

Limited or no analysis of capital projections over the business planning horizon.

Limited commentary on the volatility/risks around projected capital positions.

Projection horizon not aligned to business planning horizon.

Basic linkage between future capital planning and the business strategy/plan.

Limited view on potential changes to the quality of own funds.

Lagging Developing Good Leading

Projection of capital

Page 25: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Target StateCurrent State

Capital Plan and Management

Minimum

Average Maximum Minimum Average

Maximum

Page 26: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Developing Practice Leading Practice Lagging Good Practice

UK Study findings SST / RST

The stress testing programme is appropriate for the business. The risk profile is carefully considered and reflected in the underlying assumptions and sensitivities.

The outputs are carefully considered in both business planning and the management decision making process.

Detailed mitigating action is clearly articulated.

Formalisation of the definition of business model failure for the firm and how that relates to RST.

The risk appetite is poorly articulated with no clear distinction between quantitative and qualitative aspects.

The stress tests not fully integrated into the business.

Limited number of sensitivities have been considered.

Few mitigating actions considered and the outputs do not form part of MI presented to the Board.

Limited or no consideration of RST.

Lagging Developing Good Leading

SST / RST

Page 27: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Target StateCurrent State

Stress and Scenario Testing

Minimum

Average Maximum Minimum Average

Maximum

Page 28: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Target State

Capital Recovery and Restoration

Minimum

Average Maximum

Minimum

Average

Maximum

Current State

Page 29: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Developing Practice Leading Practice Lagging Good Practice

UK Study findings Use in Decision Making

Evidence of decisions taken over the past 12 months as a result of ‘ORSA type’ information within the business.

ORSA report showing ‘after the event’ of Business Plan information with limited challenge to the business.

Limited or no impact on business decisions making.

Documented governance around decision making from ORSA.

Iterative challenge to the Business plan. Limited evidence of use in the business.

Limited commentary on how the results of the ORSA are used within the business.

It is clear which stakeholders are ‘end users’ of the results of the ORSA and that the results are communicated in a timely manner.

Lagging Developing Good Leading

Use in Decision making

Page 30: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Target StateCurrent State

Embedding – All Companies

Minimum

Average Maximum

Minimum

Average

Maximum

Page 31: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Target StateCurrent State

Embedding – 2 Companies Removed

Minimum

Average Maximum Minimum Average

Maximum

Page 32: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

“Appropriate to the life company’s size, business mix and the complexity of its

operations” Target State

Target State

Target StateNon-Large

Large

Non-Conglomerate

Conglomerate

Part of Bank or Reinsurance Group

Other

Page 33: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Challenges in Reaching Target State

Resourcing

Identifying the steps requiredCapability

Attention by C-suite

Education (time for

education to have an

impact)

Other

Page 34: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Current Focus

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7

Refresh Extend

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Priorities over next Year

Page 35: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Value of ICAAP

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Yes A Little No Expect it will in Future

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Has ICAAP added value?

Page 36: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Assisted in Managing a “Crisis”?

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1

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Benefit Weakness No N/A

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Has ICAAP assisted?

Page 37: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Survey overview – perceived value of RM

47%

34%

15% 4%

It is essential for adding value to our overall business

It can occasionally help us to improve the way we do business

Its contribution to our overall organisation is only marginal

It does not contribute to our overall business

Source: KPMG International, Expectations of Risk Management Outpacing Capabilities – It’s Time for Action, 2012/13.

Page 38: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Survey overview – measuring value

Source: KPMG International, Expectations of Risk Management Outpacing Capabilities – It’s Time for Action, 2012/13.

30% 17%

28% 20%

5%

We use quantifiable measures

We have no mechanism to measure the ROI

Stress testing of core business processes against specific scenarios

We rely on the rating agency to review our Risk Management programme

We review past results or risk events to assess

the effectiveness

Page 39: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Survey overview – Some conclusions

Value is not often quantified

Value is hard to measure

Based on our work and research in this area we feel that it is important for firm’s to be clear on how they measure the value of risk management in their organisations. Similarly, that firms have clarity on which key risk management activities and metrics they include in measuring the ‘value added’.

Page 40: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Conclusions

Resourcing/priorities is a major challenge. Impact of parent companies. ICAAP/ORSA’s require a holistic

approach to risk management. Senior engagement and a non-

compliance focus is a key ingredient to a successful program.

Page 41: ICAAP – One Year On · 14 companies: mix of size, reinsurer and direct offices. Conducted by Interview Purpose of survey was to ascertain the maturity of the ongoing ORSA and

Questions