icon clinical research assessing applications training edel hogan senior training manager

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ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager 20 th October 2010

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ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager 20 th October 2010. Overview. Assessing Application Training System Vendor provides initial training to: Core Team Training representatives - PowerPoint PPT Presentation

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Page 1: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

ICON Clinical ResearchAssessing Applications Training

Edel HoganSenior Training Manager20th October 2010

Page 2: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

Overview

• Assessing Application Training– System Vendor provides initial training to:

• Core Team• Training representatives

– Core Team and Training group determine ongoing training requirements

Page 3: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

Abbreviations

• iLearn ICONs LMS

• ILT Instructor Led Training

• LMS Learning Management System

• OTJ On the Job

• OLL Online Learning

• SME Subject Matter Expert

Page 4: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

Types of Training

• Job Focused Training, – ILT– OLL– OTJ

• GCP Regulatory Training• SOP / Policies• Client / Study Specific Training• Professional Skills• General Management Training• Project Management Training• Therapeutic Area Training• External Training• Business Applications Training

Page 5: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

Initial Vendor Implementation Training

• Integration Planning

• Core Team – Operational departments or End Users– IT representatives – Training representatives– Vendor representatives– Others as required

Page 6: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

Systems Training Process

System VendorTraining

SME Training

OTJ Training

Formal TrainingDevelopedOnline Learning ILT Training

Page 7: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

System Vendor Training

• Training Considerations– System set-up– Programming– Maintenance – End User Training

• Types of Training– Face to face– Remote– Online

Page 8: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

Subject Matter Expert Training

• SMEs– Qualifications and Experience– Intensive Training– Key role implementing system– ‘Go-to’ team members

Page 9: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

On the Job Training

• SMEs• Strong system expertise• Key set of OTJ requirements identified

– Formal or informal– OTJ codes within iLearn

• Delivery– Class room– Desk

• Documentation– iLearn

Page 10: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

Online Learning

• OLL training– Presentation Format

Page 11: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

Online Learning – Presentation Style

Page 12: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

Online Learning – Presentation Style

Page 13: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

Online Learning

• OLL training– Presentation Format– HTML Format

Page 14: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

Online Learning – HTML Style

Page 15: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

Online Learning – HTML Style

Page 16: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

Online Learning

• OLL training– Presentation Format– HTML Format

• Core Team and Training identify requirements– End users– Levels of training

Page 17: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

Online Learning – developing materials

MaterialsDeveloped

Format Review

SME Review

Materials updated

Development

Published

Page 18: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

Instructor Led Training

• ILT may be implemented where– Detailed demonstration needed– Supervised system use– Q&A Sessions

• Core Team and Training identify requirements• ILT Sessions

– Classroom– Remote

• Training Instructor signs off all attendees

Page 19: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

Instructor Led Training

CTD Develop Materials

SME Review

Materials updated

Dry run

Courses Scheduled

Register in iLearn

Page 20: ICON Clinical Research Assessing Applications Training Edel Hogan Senior Training Manager

Questions