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ICS Infrastructure Assessment - Analyze, Visualize and Optimize

ICS.UG - März 2015

ICS Infrastructure Assessment - Analyze, Visualize and Optimize

ICS.UG - März 2015

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Christoph Adler

Technical Account Manager – panagenda

IBM (Lotus) Notes / Domino seit 2001

Consultant in diversen Projekten

Administration

Migrationen / Konsolidierungen

Client Management

Application Management

Seit 2012 TAM bei panagenda mit Kernkompetenz

Notes Client Management

ICS Infrastruktur-Analyse und -Optimierung

Gut zu wissen

Vielreisender

Projekte mit vielen Unternehmen in vielen Ländern

„Speaker“ auf diversen internationalen Konferenzen

Wein oder Bier? Bier!

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Getting started

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What can you expect from this session?

Best Practices at assessing an infrastructure

Giving an overview, with detailed information on a few focus topics

• Focus topics will include hands-on best practices

Demo is based on prepared visualizations

• IBM has two offerings: IBM Domino DoubleCheck and ISSC HealthCheck

Even if you are not faced with one of our scenarios just yet,awareness will help you with the challenges you might be confronted with

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“In Cloud We Trust” … seriously?

XPages

HTML 5

WebSphere

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Traditional approach

The classic: Upgrade projects take 12 to 18 months to reach the target ...

Project

stable stablechange

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Agile solution approach

In many smaller, constant and always current steps forward.

Continuous change

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Agile solution approach

Agility equals success and segmentation is the key

Continuous change

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Agile solution approach

Let’s not forget interactions and interfaces!

Continuous change

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Infrastructure Assessment Key Factors & Best Practices

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Stakeholders, Goals and Frustration

Identifying and understanding your stakeholders

Motivators of your stakeholders (Management / Governance, Technical, Business)

Different angles and responsibilities breed different views

Clarifying goals is essential for all parties involved

Why you do it has a big influence on setting your goal

Having a clear goal will allow you to measure success

Minimize frustration by providing the best possible information

Don’t be afraid to ask questions and challenge “bold claims”

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What Domino Administrators Have to Cope With

Servers

DatabasesClients

Hardware (CPU, Memory), Data storageNetwork connection, Configuration, Databases, Tasks, Mail traffic, ...

ODS, Size, Reader fields, DeploymentDesign, Number & size of documents,Security, Performance, …

Hardware, Data storage, Network Connection, Deployment Integrity, Configuration, Security

Across the boardGeographical DistributionConnectivity (Bandwidth, Structure)Online/Offline AccessClustering/Load balancingDistributed Responsibilities

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Key Factors: The Platform

Network / Bandwidth

Service Availability vs. Quality of Service

Hardware Considerations

Pick the platform according to the staff you (want to) have

SAN and Storage often no more then adjacent domains

Virtualization in general

Pick the platform according to the staff you (want to) have

Tons of performance improvements with Domino since 8.5.x

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Key Factors: Network / Bandwidth

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Key Factors: Network / Bandwidth

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On Premises

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Key Factors: Network / Bandwidth

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Off Premises

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Key Factors: Network / Bandwidth

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Key Factors: The Platform

Network / Bandwidth

Service Availability vs. Quality of Service

Hardware Considerations

Pick the platform according to the staff you (want to) have

SAN and Storage often no more then adjacent domains

Virtualization in general

Pick the platform according to the staff you (want to) have

Tons of performance improvements with Domino since 8.5.x

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Key Factors: The Application Landscape

Application type / design suggests transformation goal

Possible destinations: Web application (e.g. XPages), mobile app, Notes browser plugin

Dependencies: hard coded links to the current infrastructure (Mail, DLL, Fax, names, etc.)

Transformation potential

Domino mass mail converts to Connections community

Read-only databases converts to web page

Focus Topics

Client landscape: determining, assessing and optimizing according to current and future state

Infrastructure utilization: understanding who uses what and how is understanding cost

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Key Factors: From Micro to Meta

Security / Compliance check in the existing infrastructure

ID Policies, Access Rights, NAB Cleanup

Deployment Integrity

Duplicate replicas, template inheritance, external applications

Infrastructure usage broken down to organization / location

Who owns an application / process?

Pick the right application to start your transformation

Location awareness prevents guesswork when it comes to network planning

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Focus TopicUser Activity Analysis

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User Activity Analysis: Why is it important?

Actionable Items / Project Support

High impact users and databases / unused databases

Calculate resource requirements

Verifying and justifying licensing cost

Strategic Insight

HR data integration (cross referencing departments and locations)

Differentiating between mail, business applications and 3rd party system tools

Transformation potential (differentiate complexity based on usage patterns)

Historic view and trends allow better decision making

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User Activity: How to get the data manually

DB Activity: LOG.NSF – documents with form type “Activity”

View selection formula: SELECT FORM = "Activity"

Add columns that are interesting in your scenario

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User Activity: How to get the data manually (cont.)

DB Activity: LOG.NSF – database activity details

Note there is a 1400 activity entry maximum per database (FIFO)

There is also a 64K size limit for the user activity

More details in IBM Technote #1086245

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User Activity: How to get the data manually (cont.)

DB Activity: CATALOG.NSF

related information, but different focus

Full text index details

Replication information

ACL overview

Note: Domino does not distinguishbetween user, server or maintenance

tasks activity at this level

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User Activity Analysis: Example Visualizations

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User Activity Analysis: Example Visualizations (cont.)

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User Activity Analysis: Example Visualizations (cont.)

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User Activity Analysis: Example Visualizations (cont.)

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User Activity Analysis: Example Visualizations (cont.)

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Focus TopicClient Landscape Optimization

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Client Landscape Optimization: Client Types

Give users the clients they need to be successful in their job

Notes client

Notes Browser Plug-in

Citrix client

Web browser

Mobile Device

Choose clients depending on …

complexity and variety of applications

network demand generated by particular users

the need for online / offline capabilities

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Client Landscape Optimization: Security & Compliance

Consolidating is the first step towards transformation

Client side conditions that break integrity / security

Local replicas of databases which aren’t accessible on the server side anymore

Local replicas beyond cut-off date which would re-create already deleted documents

Local replicas with identical replica IDs

ID files of several users on one client

Signature IDs with too many rights in client ECLs

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Client Landscape Optimization: Notes ODS

ODS = On Disk Structure

ODS 16 = Notes 2

ODS 17 = Notes 3

ODS 20 = Notes 4 (or templates)

ODS 41 = Notes 5

ODS 43 = Notes 6 & 7

ODS 48 = Notes 8

ODS 51 = Notes 8.5/9.0

ODS 52 = Notes >= 9.0.1

The difference between ODS 43 and 52 = up to 80% LESS FILE I/O; average 50% less.

Also helps with slow local fixed disks, not just SAN/NAS! – Think servers, too!

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Client Landscape Optimization: Notes ODS (cont.)

Fortunately, since Notes 8.5.2 you can use

NSF_UpdateODS=1 + CREATE_RX_DATABASES=1 (add Notes release for X, e.g. 9 or 85)

This will do a one-time upgrade of all local databases in the background

Use with extreme care if your data directories are on a network drive! ( Load balance)

Note that end users cannot access databases during compact (mail file replicas)

Note that names.nsf and bookmark.nsf are upgraded at next client startup ( Splash screen)

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Client Landscape Optimization: Multiuser

Since version 6.5, Notes has two install modes, Single User and Multiuser

Multiuser is highly recommended to be used for a standard user install!

Multiuser comes with a shared data directory referenced in the stub notes.ini file

The shared data directory is the single storage folder for templates out of which a new Notes data directory is created for

every user logging on to this machine

Example location of the shared data directory on Windows 7/8 (Notes 9.x)

C:\ProgramData\IBM\Notes\Data\Shared

However, if custom files are copied into the ‘Shared‘ directory, they‘re NOT taken over into the user‘s personal Notes

data folder upon creation! Wouldn‘t this be nice?

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Client Landscape Optimization: Multiuser (cont.)

There‘s a great built-in feature to an IBM Notes Multiuser install to copy over custom files into the user‘s personal

data folder upon Notes startup

Create a directory named ‘Common‘ at the same level as the Shared Data directory lives

Example on Windows 7/8 (Shared Data directory)

C:\ProgramData\IBM\Notes\Data\Shared

Example on Windows 7/8 (Common directory)

C:\ProgramData\IBM\Notes\Data\Common

All files and folders placed into ‘Common‘ are copied into the user‘s personal Data directory upon Notes startup –

if they don‘t exist there yet!

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Client Landscape Optimization: Multiuser (cont.)

A user‘s Notes Data directory doesn‘t need to be kept on disk after logoff

Administrators can wipe all personal data folders daily from Citrix / WTS (servers) or VDI (clients)

Use IBM or third-party roaming to build a user‘s personal data directory from scratch

Re-creating a user‘s Data directory every day during Notes startup also reduces help-desk calls regarding corrupt local

databases/files dramatically

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Client Landscape Optimization: Multiuser (cont.)

Most of the time consumed during the first startup of a Notes Standard client relates to building the Workspace

directory!

Remember to configure anti-virus scanners properly (exclude folders)

Use the ‘Common‘ directory method to deploy a prepared workspace directory into a user‘s Notes data directory which

reduces initial Notes startup time by up to 65%!

! App Throwdown !

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SummaryMore information = Smarter Decisions

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Summary & Recommendations

With so many choices of technologies, picking the right one isn’t easy

Assessing your current infrastructure is vital

Think about what goals should be achieved

Only make decisions based on facts in your environment

Consolidations and optimizations are often way more rational than a platform change

Links to sources about topics mentioned in this presentation:

http://slideshare.net/panagenda/a-performance-boost-for-your-ibm-notes-client

http://slideshare.net/panagenda/panagenda-idna-ibm-collaboration-the-future-is-now

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panagenda iDNA helps!

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panagenda iDNA helps!

• Optimize operations, planning and strategy

• Measure actual usage and load, real-world billing

• Make informed decisions for cloud, modernization, mobile, migration

and consolidation

• Identify most and least used applications, e.g. by VIPs,

sales, the business, certain geographies, client types

• Across IBM Notes rich clients, browser clients, mobile devices,

servers and applications

"With panagenda iDNA we are able to getthe appropriate information, at any time for our optimization and modernization projects while going beyond to answeringmany other questions about our IT."

iDNA Platforms:

VMWare image for Business Intelligence across IBM Connections,

IBM Domino, IBM Sametime, IBM Traveler, IBM WebSphere, Web Servers, Microsoft

Servers, Blackberry Enterprise Server and many more

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Q & A

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Thank you !

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Christoph AdlerTechnical Account Manager

panagenda GmbH – Solutions for Infrastructure Analysis and Optimization

● Donnersbergstr. 1 ● 64646 Heppenheim (Germany)

● Cell: +49 172 494 4141

● Phone: +49 6252 679 39-52 ● Fax: +49 6252 679 39-16

● E-Mail: christoph.adler@panagenda.com

Kontakt